Jobs at Customer.io
550 open positions
Customer Success Manager, Mid-Market
Company: Customer.io
Location: Remote
Posted Jun 17, 2023
Customer.io is looking for Customer Success Managers to join their growing team. The role involves onboarding new customers, providing dedicated support, and helping them achieve their goals. The company offers a competitive salary, unlimited PTO, and a range of benefits.
Senior Backend Engineer - Content
Company: Customer.io
Location: Remote
Posted Jun 10, 2023
None Found
Senior Fullstack Engineer
Company: Customer.io
Location: Remote
Posted Jul 13, 2023
Customer.io is seeking a Senior Fullstack Engineer to join their remote team. The company values diversity, empathy, transparency, and responsibility. They offer a starting salary of $150,000 - $175,000 USD, unlimited PTO, medical benefits, 16 weeks paid parental leave, and more. The ideal candidate should have experience building out performant distributed applications on cloud infrastructure, experience with customer data platforms, and a collaborative mindset.
Senior Developer Productivity Engineer
Company: Customer.io
Location: Remote
Posted Jun 11, 2023
Customer.io is looking for an Enablement Engineer to join their growing Engineering team. The company values diversity, flexibility, and work-life balance. They offer competitive salary, benefits, and opportunities for professional growth. The role involves developing solutions, executing a roadmap, building internal processes, and mentoring team members.
Senior Backend Engineer - Content
Company: Customer.io
Location: Remote
Posted Jul 07, 2023
Customer.io is seeking a Senior Backend Engineer to join their Content Squad. They value diversity, collaboration, and flexibility. The role involves writing well-architected services in Go, working with tech support teams, and mentoring coworkers. They prefer candidates with experience in cloud infrastructure, customer-facing roles, and UNIX environments. The company offers competitive compensation, benefits, and a flexible work schedule.
Engineering Manager
Company: Customer.io
Location: Remote
Posted Jul 22, 2023
Customer.io is seeking an experienced Engineering Manager to lead their Data Pipelines (CDP) team. The ideal candidate will have experience building and leading engineering teams specializing in ensuring the satisfaction and retention of key customers. The role offers a starting salary of USD $172,000 - $195,000 (or equivalent in local currency), unlimited PTO, medical, dental, vision, and supplemental insurance, 16 weeks paid parental leave, a 401k retirement matching program, a health and wellness allowance, a home office stipend, internet and cell phone reimbursement, co-working space reimbursement, learning and development reimbursement, a paid sabbatical after four years, flexible schedule, and opportunities to meet in-person with peers. The company is committed to increasing inclusion and equity within the tech industry and strives to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships.
Solutions Architect
Company: Customer.io
Location: Remote
Posted Jun 17, 2023
Customer.io is looking for a Solutions Architect to join their team. The role involves bridging the technical gap between qualified prospects' needs and the business, supporting the sales team in closing premium deals, and ensuring leads are confident in their buying decision. The company offers a competitive salary, benefits, and a flexible work schedule.
Enterprise Customer Success Manager
Company: Customer.io
Location: Remote
Posted Jun 24, 2023
None Found
Senior Developer Productivity Engineer
Company: Customer.io
Location: Remote
Posted Jun 11, 2023
Customer.io, a remote-first company, is seeking an Enablement Engineer to join their Engineering team. The ideal candidate will collaborate to reduce engineering complexity, improve development velocity, and decrease time to market. They will develop self-service solutions, engineering standards, and best practices. The role offers opportunities for growth, impact, and flexibility. The company values diversity and provides comprehensive benefits, including unlimited PTO, health insurance, parental leave, retirement matching, and more. The position requires a collaborative mindset, excellent communication skills, proficiency in Go and front-end technologies, and experience in UNIX environments.
Senior Fullstack Engineer
Company: Customer.io
Location: Remote
Posted Jul 13, 2023
Today over 5,500 internet businesses use Customer.io to manage, send, and track performance of email, SMS, push notifications, and in-app messages. Our small, remote-first team is fun-loving, passionate, and highly effective. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.Join us!Check out our careers page for more information about why you should come work with us! We are passionate about our core values of Empathy, Transparency, Responsibility, and Awkwardness and are looking for new coworkers to share and build that passion!How to applyApply at the link below and tell us why you're interested in the position! Unlike typical marketing platforms, Customer.io helps businesses increase relevance by using behavioral data: what people do or don’t do when logged in to a web or mobile app.We offer a starting salary of USD $150,000 - $175,000 USD (or equivalent in local currency) depending on experience and subject to market rate adjustment.Benefits at Customer.io include:Unlimited PTO - we encourage 20 vacation days (in addition to holidays and sick days) so that you can unwind, unplug, and recharge100% medical, dental, vision, and supplemental insurance for you and your dependents16 weeks paid parental leave - for birth, adoption, or foster care401k retirement matching - up to 5% dollar for dollar match to retirement contributionsHealth and wellness allowance - up to $200 USD per month that can be used for your healthy living needs, including gym membership, acupuncture, massage, or bike repairsHome office stipend - up to $2,000 USD to help you get your home office set up so you can do your best workInternet + cell phone reimbursement - up to $200 USD per month for your internet and cell phone plansCo-working space reimbursement - up to $300 USD per month for those times you'd prefer to work in a co-working environmentLearning + development - up to $2,000 USD reimbursement per year to use on conferences, books, classes, workshops, and passion projects - anything that will help you develop your skills1 month paid sabbatical after four years at Customer.io - to treat yourself to a vacation, or spend however you chooseOpportunities to meet in-person with your peers throughout the yearFlexible schedule, work anywhere you want! We value diversity, attracting the best people in the world to serve as colleagues. For years we’ve also been building customer data platform features, including Reverse ETL, custom objects, and a sync to data warehouses. Our flexibility and freedom to work from anywhere in the world enables you to craft a work environment in which you can do your best work.What you'll do:Be a model and mentor for writing well-architected, well-tested, and easy-to-understand services in Go and NodeApply your unique perspective to help us define and build the next generation of features and infrastructure needed to help our customers and our company to flourishWork with our tech support teams to diagnose operational issues and help our customers to achieve their goals with our productTake an active role in a friendly, supportive squad that encourages you and the entire company to grow as individuals, professionals, and teamsMentor your coworkers through code review, pair programming, team collaboration, and training to help improve our collective knowledge and best practices togetherWhat we're looking for:An independent mindset backed by excellent communication skills and a desire to help us make significant decisions in an empathetic and respectful wayPassion for building frontend experiences that delight customers.A deep understanding of working with extensive datasets. Now we’re building Customer.io Data Pipelines (CDP). Significant experience building out performant distributed applications on cloud infrastructure, preferably in GoExperience building out a Customer Data Platform (CDP)Experience working with customers and applying a deep understanding of their needs to produce timely solutions to their real-world problems.A collaborative mindset backed by excellent communication skills and a desire to help us make decisions in an empathetic and respectful wayAbility to quickly and independently dig into complex problems, identify critical factors and propose solutions with limited mentorship.Able to overlap 6 working hours on ET time zone to interact with the team.Comfort working in UNIX environments and applying modern collaborative development practices.Experience in working with RDB systems, preferably MySQLExperience working within a distributed company is preferredPreferably over 7 years of relevant experienceAbout Customer.ioOur mission at Customer.io is to power automated communication that people like to receive.