Jobs at Dialpad
Dialpad, founded in 2010 and headquartered in San Francisco, delivers a cloud‑based unified communications platform that powers voice, video, and chat for businesses worldwide. Its AI‑driven call analytics and real‑time transcription tools help companies reduce costs and improve productivity.
Current openings span engineering, product management, sales, marketing, and customer success, with roles ranging from software developers to data scientists and account executives. Candidates can expect a collaborative culture that values innovation, flexible schedules, and continuous learning.
Job Transparency gives applicants a clear view of Dialpad’s salary ranges, bonus structures, and employee sentiment, enabling you to compare offers, negotiate confidently, and join a company that rewards performance.
Sr. Account Executive, Mid-Market
Company: Dialpad
Location: Austin, TX
Posted Aug 12, 2024
Dialpad is a dynamic force in AI technology, offering a customer communications platform that serves businesses of all sizes. The company is committed to building an inclusive and authentic workplace, with a focus on innovation and customer satisfaction.
IT Systems Administrator (Atlassian, JIRA)
Company: Dialpad
Location: Other US Location
Posted Aug 11, 2024
Dialpad is a dynamic force in AI technology, offering a range of products and services, including an Atlassian IT Systems Administrator role. The company values diversity, equity, and inclusion, and offers competitive salaries, stock options, and a collaborative culture.
Corporate Systems Security Specialist
Company: Dialpad
Location: Portland, OR
Posted May 27, 2024
Dialpad, a leading AI-powered customer intelligence platform, is seeking a Corporate Systems Security Specialist for a remote-friendly position based in Canada. The role involves deploying and managing security tools, integrating applications, recommending security enhancements, responding to incidents, and staying updated on security trends. The ideal candidate should have 5+ years of experience in information security, expertise in security technologies, and knowledge of SAML SSO, OIDC, and SCIM protocols. Industry certifications and a passion for continuous learning are highly desired. Dialpad offers competitive salaries, professional development opportunities, and a collaborative culture.
Partner Account Manager
Company: Dialpad
Location: Atlanta, GA
Posted Aug 12, 2024
Dialpad is a dynamic force in AI technology, offering a customer communications platform that serves businesses of all sizes. The company is committed to building a values-driven culture that celebrates identity, inclusion, and belonging.
Software Engineer, Fullstack, Plugins
Company: Dialpad
Location: Other US Location
Posted Jul 01, 2024
Dialpad, a pioneer in AI-powered customer communications, is seeking a Software Engineer for its Plugins team. The role involves building and maintaining SDKs and embeddable applications, collaborating with internal and external teams, and proactively working with stakeholders across multiple geographies. The ideal candidate should have at least 3 years of professional experience, proficiency in Python and Vue.js, and a collaborative nature. Dialpad offers a competitive compensation package, professional development opportunities, and a culture that values diversity, equity, and inclusion.
Engineering Manager, Ai
Company: Dialpad
Location: Other US Location
Posted Jun 10, 2024
Dialpad is a leading AI-powered customer intelligence platform that offers a unified workspace for advanced AI contact center, sales, voice, and meetings. The company, funded by Google and top venture capitalists, has over $200M in ARR and is rapidly growing. The Ai Engineering team, led by an Engineering Manager, is responsible for real-time transcription inference, ML inference, and LLM scalability. The role involves leading a team of engineers, collaborating with other leaders, and driving effective engineering processes. Dialpad values a collaborative culture, diversity, and inclusion, offering competitive compensation and equity.
Director, Advanced Support Services
Company: Dialpad
Location: Austin, TX
Posted May 25, 2024
Dialpad is a leading AI-powered customer intelligence platform that offers a unified workspace for advanced contact center, sales, voice, and meetings solutions. The company, funded by Google and prominent venture capitalists, has over $200M in ARR and is rapidly growing. The Director of Advanced Support Services will lead global customer support, collaborating with cross-functional teams to deliver exceptional customer experiences. The role requires proven leadership experience, strong customer support knowledge, excellent communication skills, strategic thinking, and a customer-centric mindset.
Content SEO Specialist
Company: Dialpad
Location: Austin, TX
Posted Jun 09, 2024
Dialpad, a leading AI-powered customer intelligence platform, is seeking a Content SEO Specialist. The role involves creating content briefs, optimizing content, and tracking performance. The ideal candidate will have 3+ years of experience in content writing and editing, strong research skills, and a firm knowledge of SEO best practices. Dialpad offers competitive salaries, stock options, and a collaborative culture. The company is committed to diversity, equity, and inclusion, and encourages applications from all qualified candidates.
Senior Salesforce Solutions Architect
Company: Dialpad
Location: Portland, OR
Posted Jun 10, 2024
Dialpad, a leading AI-powered customer intelligence platform, is seeking a seasoned Salesforce Solutions Architect. The role involves designing and implementing comprehensive solutions that align with business objectives, leading projects with extensive Salesforce capabilities, and integrating with other systems. The ideal candidate should have a deep understanding of Salesforce's Sales cloud environment, strong data architecture skills, and excellent leadership abilities. Dialpad offers competitive salaries, stock options, and a collaborative culture that celebrates diversity and inclusion.
Data Analyst
Company: Dialpad
Location: Other US Location
Posted Jun 04, 2024
Dialpad, a leading AI-powered customer intelligence platform, is seeking a Data Analyst for a one-year contract position in Bangalore, India. The role involves collecting, analyzing, and interpreting large datasets to provide actionable insights, creating data visualizations, and collaborating with cross-functional teams. The ideal candidate should have 5+ years of relevant industry experience, strong SQL and Python skills, and experience with tools like Domo, Looker, or Tableau. Dialpad offers a collaborative culture, competitive salaries, and stock options, and is committed to diversity, equity, and inclusion.
Sr. IT Systems & AV Specialist
Company: Dialpad
Location: East Bay
Posted May 27, 2024
Dialpad is a leading AI-powered customer intelligence platform that offers a unified workspace for advanced AI contact center, sales, voice, and meetings. The company, backed by Google and prominent venture capitalists, has over $200M in ARR and is rapidly growing. The Senior IT Systems and AV Specialist role involves managing IT systems and AV infrastructure, providing technical support, and leading projects. The ideal candidate should have a strong technical background, excellent problem-solving skills, and a customer-centric mindset.
Content Marketing Manager, Product
Company: Dialpad
Location: Austin, TX
Posted May 25, 2024
Dialpad is a leading AI-powered customer intelligence platform that helps businesses work together more effectively. The company is looking for a Content Marketing Manager to develop core value propositions and key selling points for its products.