Jobs at Dialpad

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Senior Partner Enablement Manager

Company: Dialpad

Location: Austin, TX

Posted Mar 12, 2024

<div> About Dialpad Work Beautifully Dialpad is the leading AiPowered Customer Intelligence Platform that is transforming how the world works together Based on 4 billion minutes of analyzed voice and meetings data and growing we have designed one beautiful workspace that seamlessly combines the most advanced Ai Contact Center Ai Sales Ai Voice and Ai Meetings with Ai Messaging More than 30000 innovative brands and millions of people use Dialpad to unlock productivity collaboration and customer satisfaction with realtime Ai insights With initial funding and leadership from Google and leading venture capitalists such as ICONIQ and Andreessen Horowitz Dialpad has over $200M in ARR and is one of the fastest growing Ai companies in the world <div> About the team Dialpads Global Enablement team builds partnerships with revenuegenerating leaders and crossfunctional stakeholders in order to equip customerfacing reps and partners with the knowledge skills processes tools and training to improve revenue performance and make the most out of every customer interaction The Sr Partner Enablement Manager is part of our larger global enablement organization and is responsible for a portion of our strategic partner enablement efforts The partnerships are with large telecommunications companies This is a senior individual contributor position Your role In this position you will be responsible for equipping and educating our growing strategic partner community on all things Dialpad and ensuring that they receive the communication and support required to be successful In this role you will blend Dialpad product expertise strategic program management skills enablement strategy execution and facilitation amp delivery to ensure our strategic partners keep pace with our innovation and are equipped to sell and support our products You will participate in product launch cycles and maintain technical product knowledge in order to serve as an advocate and connection piece between Dialpad motions and our strategic partners You will work alongside a Strategic Partner Sales Enablement Manager who will own the selling lens of this motion and take on more of the salesfocused training amp enablement This is an extremely crossfunctional role that will require stellar coordination and working relationships with Strategic Partner Operations Dialpad Enablement team Dialpad Support and Deployment training teams Channel Marketing Team our external Strategic Partners Enablement amp Training Teams and other relevant groups to help define build and execute on the scalable enablement of our strategic partners You will coown with the Strategic Partner Sales Enablement Manager the execution of partner enablement initiatives and create scalable workstreams to drive revenue What youll do <ul><li>Drive the partner enablement motion forward by knowledgeably building and packaging appropriate enablement materials to equip our partners to sell amp support Dialpad products<li> <li>Deliver new and updated content information and tools to empower partners to deliver on our shared goals<li> <li>Conduct trainthetrainer sessions to our Strategic Partners training teams to scale and align efforts to how we are enabling internally at Dialpad <li> <li>Maintain a constant connection to the Dialpad product team participating in all product release and launch efforts in order to stay product savvy Become an expert on Dialpads core products that affect our Strategic Partners<li> <li>Collaborate and align with the Dialpad Revenue Enablement team to ensure consistency in message and approach as well as gain efficiencies in the creation of enablement content<li> <li>Build relationships across the business and use subject matter experts to help enhance enablement programs and content<li> <li>Work crossfunctionally to identify partner needs and define measurable solutions<li> <li>Integrate with both internal teams and strategic partner teams to act as a voice of the partner Ensuring that feedback is brought back to internal teams while keeping external stakeholders informed of product and business changes <li> <li>Monitor document and communicate Partner Enablement impact progress and success<li> <ul>Skills youll bring <ul><li>Bachelors degree in related field or equivalent work experience<li> <ul><ul><li>6+ years of experience in B2B Partner Channel Sales andor Partner Channel Enablement<li> <li>Experience working within or closely with a large telecom company strongly preferred<li> <ul>Experience in the UCaaSCCaaS space strongly preferred <ul><li>Comfortable curating developing and facilitating enablement content<li> <li>Strong technical aptitude and ability to comprehend intricacies of technology and Ai and articulate product knowledge to technical audiences<li> <li>Adapt quickly to the evolving needs of a highgrowth SaaS business<li> <li>Display an understanding of a partner economic model<li> <li>Proven success with selfdirection and the ability to work independently but also collaborate and work with a crossfunctional team<li> <li>Ability to communicate effectively written and verbal and to build relationships quickly at all levels in an organization<li> <li>Relish taking complex ambiguous operations challenges and bringing structure and consistency<li> <li>Demonstrate the ability to get complex things done and drive organizationwide impact<li> <li>Acute attention to detail<li> <ul>Dialpad benefits and perks Equity balance and belonging At Dialpad we strive to ensure that Dialers are free to bring their full selves to work each day and champion the intersectionality that exists between gender identity ethnicity age disability status and the many other aspects of our greater humanity Culture Weve been named a Top Workplace seven times and a big part of this is because of our collaborative culture that elevates our teammates celebrates wins and brings together passion and talent Compensation and equity Teamwork makes the dream work and Dialpad offers competitive salaries in addition to stock options because each and every Dialer participates in our success Benefits timeoff and wellness An apple a day keeps the doctor awayand it doesnt hurt that we offer flexible time off and great options for medical dental and vision plans for all employees Along with that employees also receive a monthly stipend to help cover your cell phone bill home internet bill home office equipment gym membership costs a variety of wellness events and more Continuing education Dialpad offers a yearly stipend for continued learning and education expenses Diversity Equity and Inclusion DEI at Dialpad At Dialpad we are passionate about Doing the Right Thing This means we are committed to building a valuesdriven culture that celebrates identity inclusion and belonging As a global company its our responsibility to come together to create a culture where all Dialers can Work Beautifully Delight Our Users and Innovate Continuously to bring our worldclass product to life Every Voice Matters at Dialpad We build community through our Employee Resource Groups companywide celebrations service days and a robust internal learning amp development program focused on the success of our Dialers Culture Weve been named a Top Workplace seven times and this is in large part due to our collaborative culture that elevates our teammates celebrates wins and brings together passion and talent <div> Dont meet every single requirement Studies have shown that women and marginalized groups are less likely to apply to jobs unless they meet every single qualification At Dialpad we are dedicated to building an inclusive and authentic workplace so if youre excited about this role but your past experience doesnt align perfectly with every qualification in the job description we encourage you to apply anyways You may be just the right candidate for this or other roles Dialpad is an equalopportunity employer We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment <div>

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Enterprise RVP, Client Sales

Company: Dialpad

Location: Remote

Posted Mar 07, 2024

<div> About Dialpad Work Beautifully Dialpad is the leading AiPowered Customer Intelligence Platform that is transforming how the world works together Based on 4 billion minutes of analyzed voice and meetings data and growing we have designed one beautiful workspace that seamlessly combines the most advanced Ai Contact Center Ai Sales Ai Voice and Ai Meetings with Ai Messaging More than 30000 innovative brands and millions of people use Dialpad to unlock productivity collaboration and customer satisfaction with realtime Ai insights With initial funding and leadership from Google and leading venture capitalists such as ICONIQ and Andreessen Horowitz Dialpad has over $200M in ARR and is one of the fastest growing Ai companies in the world <div> About The Role Reporting directly to our Area VP AVP Client Sales our Regional VP RVP Enterprise Client Sales will be an experienced leader with the ability to creatively motivate and help our Enterprise Client Sales team exceed their revenue targets In this highvisibility role you will be instrumental in growing Dialpads largest clients being an executive sponsor on expansion opportunities and relaying critical feedback to our Product teams What youll do <ul><li>Recruit mentor and lead a team of high performing Enterprise Client Account Executives CAEs to expand the Dialpad footprint within their book of business<li> <li>Actively participate in the sales cycle to bring executive alignment sales leadership and strategic support<li> <li>Oversee pipeline creation pipeline management and sales process efforts <li> <li>Create experiment and implement new ways of engaging with Dialpad clients to increase win rates and provide an amazing customer experience<li> <li>Plan and deliver sales strategies to meet and exceed sales projections<li> <li>Analyze data and work with crossfunctional counterparts to improve the products vision and drive growth initiatives and market insights<li> <li>Coach and develop your team to cultivate future leaders for the organization<li> <li>Be a handson scrappy mentor who enthusiastically looks forward to coaching and developing the team<li> <ul>Skills youll bring <ul><li>BABS degree or equivalent practical experience<li> <li>58+ years sales experience preferably in the B2B SaaS space<li> <li>35+ years people management experience leading Enterprise teams<li> <li>Ability to work independently and prioritize effectively and balance multiple disparate work streams<li> <li>Excellent analytical and problem solving skills<li> <li>Needs to possess a strong emotional intelligence and ability to inspire and develop direct reports<li> <li>Brings a strong work ethic takes the initiative and think creatively to get the job done<li> <li>Experience coaching teams using MEDDPICC or SPICED<li> <ul>Dialpad Benefits and Perks Equity balance and belonging At Dialpad we strive to ensure that Dialers are free to bring their full selves to work each day and champion the intersectionality that exists between gender identity ethnicity age disability status and the many other aspects of our greater humanity Culture Weve been named a Top Workplace seven times and a big part of this is because of our collaborative culture that elevates our teammates celebrates wins and brings together passion and talent Compensation and equity Teamwork makes the dream work and Dialpad offers competitive salaries in addition to stock options because each and every Dialer participates in our success Benefits timeoff and wellness An apple a day keeps the doctor awayand it doesnt hurt that we offer flexible time off and great options for medical dental and vision plans for all employees Along with that employees also receive a monthly stipend to help cover your cell phone bill home internet bill home office equipment gym membership costs a variety of wellness events and more Continuing Education Dialpad offers a yearly stipend for continued learning and education expenses <div> Dont meet every single requirement Studies have shown that women and marginalized groups are less likely to apply to jobs unless they meet every single qualification At Dialpad we are dedicated to building an inclusive and authentic workplace so if youre excited about this role but your past experience doesnt align perfectly with every qualification in the job description we encourage you to apply anyways You may be just the right candidate for this or other roles Dialpad is an equalopportunity employer We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment <div>

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Regional Partner Manager

Company: Dialpad

Location: Austin, TX

Posted Mar 13, 2024

<div> About Dialpad Work Beautifully Dialpad is the leading AiPowered Customer Intelligence Platform that is transforming how the world works together Based on 4 billion minutes of analyzed voice and meetings data and growing we have designed one beautiful workspace that seamlessly combines the most advanced Ai Contact Center Ai Sales Ai Voice and Ai Meetings with Ai Messaging More than 30000 innovative brands and millions of people use Dialpad to unlock productivity collaboration and customer satisfaction with realtime Ai insights With initial funding and leadership from Google and leading venture capitalists such as ICONIQ and Andreessen Horowitz Dialpad has over $200M in ARR and is one of the fastest growing Ai companies in the world <div> About the team You will contribute to our global sales team by acquiring new customers uncovering market opportunities and getting the market talking about Dialpad The global sales team is made up of Sales Development Channel Enablement SMB MidMarket and Enterpriseall teeming with unbridled passion and grit Our representatives help businesses solve complex communications problems felt by many around the world Your role Our Regional Partner Manager will be responsible for recruiting onboarding and managing telecom partners technology consultants VARs and TSDs focused on next generation business communications You will work closely with Sales and Marketing to manage the regional channel pipeline and gotomarket activities that generate incremental revenue for Dialpad This position reports to our AVP Partner Sales What youll do <ul><li>You will be responsible for managing our existing partners as well as recruiting and onboarding new regional partnerships to drive indirect sales in your designated territory<li> <li>You will become a subject matter expert on Dialpad and all our products leveraging your expertise to educate train and capture mindshare with our partners<li> <li>Our partner managers are instrumental in growing company revenue so youll be working closely with partners and our sales team to source new business opportunities and achieve revenue goals<li> <ul>Skills youll bring <ul><li>We are looking for individuals who are goal oriented and thrive in a fastpaced technologydriven sales environment <li> <li>You are a natural people person with excellent communication skills and the ability to influence your audience through presentations training and product demonstrations The ideal candidate will possess the personal drive to deliver what needs to get done and have a proven track record of over achieving sales quota and pipeline goals<li> <li>35+ years Channel Account Management experience onboarding channel partners for a software company in the enterprise software space<li> <li>Recent experience working for an emerging tech company<li> <li>Indepth knowledge and experience with recruiting partners valueadded resellers and MasterSub Agencies<li> <li>Has met andor exceeded own direct sales goals<li> <li>Must show proven methodology to prospect and build pipeline<li> <li>Proven track record of sustained over performance against sales quota and pipeline goals<li> <ul>Dialpad benefits and perks Equity balance and belonging At Dialpad we strive to ensure that Dialers are free to bring their full selves to work each day and champion the intersectionality that exists between gender identity ethnicity age disability status and the many other aspects of our greater humanity Culture Weve been named a Top Workplace seven times and a big part of this is because of our collaborative culture that elevates our teammates celebrates wins and brings together passion and talent Compensation and equity Teamwork makes the dream work and Dialpad offers competitive salaries in addition to stock options because each and every Dialer participates in our success Benefits timeoff and wellness An apple a day keeps the doctor awayand it doesnt hurt that we offer flexible time off and great options for medical dental and vision plans for all employees Along with that employees also receive a monthly stipend to help cover your cell phone bill home internet bill home office equipment gym membership costs a variety of wellness events and more Continuing education Dialpad offers a yearly stipend for continued learning and education expenses Diversity Equity and Inclusion DEI at Dialpad At Dialpad we are passionate about Doing the Right Thing This means we are committed to building a valuesdriven culture that celebrates identity inclusion and belonging As a global company its our responsibility to come together to create a culture where all Dialers can Work Beautifully Delight Our Users and Innovate Continuously to bring our worldclass product to life Every Voice Matters at Dialpad We build community through our Employee Resource Groups companywide celebrations service days and a robust internal learning amp development program focused on the success of our Dialers Culture Weve been named a Top Workplace seven times and this is in large part due to our collaborative culture that elevates our teammates celebrates wins and brings together passion and talent <div> Dont meet every single requirement Studies have shown that women and marginalized groups are less likely to apply to jobs unless they meet every single qualification At Dialpad we are dedicated to building an inclusive and authentic workplace so if youre excited about this role but your past experience doesnt align perfectly with every qualification in the job description we encourage you to apply anyways You may be just the right candidate for this or other roles Dialpad is an equalopportunity employer We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment <div>

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Sales Development Representative

Company: Dialpad

Location: Austin, TX

Posted Nov 30, 2023

Dialpad is an equal-opportunity employer. Along with that, employees also receive a monthly stipend to help cover your cell phone bill, home internet bill, home office equipment, gym membership costs, a variety of wellness events, and more! Dialpad Benefits and Perks EQUITY, BALANCE, AND BELONGING At Dialpad, we strive to ensure that Dialers are free to bring their full selves to work each day, and champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity. At Dialpad we are dedicated to building an inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. BENEFITS, TIME-OFF & WELLNESS An apple a day keeps the doctor away—and it doesn’t hurt that we offer flexible time off and great options for medical, dental, and vision plans for all employees. CULTURE We’ve been named a Top Workplace seven times, and a big part of this is because of our collaborative culture that elevates our teammates, celebrates wins, and brings together passion and talent. What you’ll do Learn to navigate through sales tools such as SFDC, ZoomInfo, Outreach, Sales Navigator and Dialpad Adhere to team KPI metrics and prospecting standards Partner closely with your manager, peers and Account Executives to improve messages, processes and daily activities Research target accounts and key stakeholders in your territory Skills you’ll bring 1+ year experience working in a professional environment, preferably in an outbound capacity Efficient, organized and detail-oriented Highly motivated and committed to achieving success Humility, integrity and coachability are a must. CONTINUING EDUCATION Dialpad offers a yearly stipend for continued learning and education expenses. COMPENSATION & EQUITY Teamwork makes the dream work, and Dialpad offers competitive salaries in addition to stock options because each and every Dialer participates in our success. This position reports to our Sales Development Manager and is based in our Austin, TX Office.

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GTM Strategy Analyst

Company: Dialpad

Location: Austin, TX

Posted Mar 14, 2024

<div> About Dialpad Work Beautifully Dialpad is the leading AiPowered Customer Intelligence Platform that is transforming how the world works together Based on 4 billion minutes of analyzed voice and meetings data and growing we have designed one beautiful workspace that seamlessly combines the most advanced Ai Contact Center Ai Sales Ai Voice and Ai Meetings with Ai Messaging More than 30000 innovative brands and millions of people use Dialpad to unlock productivity collaboration and customer satisfaction with realtime Ai insights With initial funding and leadership from Google and leading venture capitalists such as ICONIQ and Andreessen Horowitz Dialpad has over $200M in ARR and is one of the fastest growing Ai companies in the world <div> About the team Instrumental in the success effectiveness and scalability of our Dialpad Sales Organization our operations teams are critical to the employees and customers of Dialpad The Sales Operations organization is responsible for delivering the absolute highest levels of support and visibility to our Sales teams to ensure we are delivering on industry leading efficiency across the Sales org Using your problemsolving skills technical aptitude with reporting tools and cross functional relationships this role will aim to support and assist our internal teams to drive success and efficiencies for the sales teams Your role As a member of the Sales Operations team you will focus on providing reporting insightsanalysis and process support for our Sales teams You will respond to and work internal questions and requests regarding data accuracy reporting needs best data practices and other adhoc requests This is a team that requires quick and accurate responses with a high level of attention to detail This is a hybrid position requiring 23 days per week working out of the Austin Office What youll do <ul><li>Work effectively with internal support departments to develop effective sales strategies<li> <li>Generate adhoc reports and dashboards <li> <li>Work cross functionally to develop new reporting and automate processes<li> <li>Prepare QBR and presentations to support sales<li> <li>Support the annual sales planning process <li> <li>Manage Territory and QuotaSetting throughout the year <li> <li>Assist in weekly sales call facilitation<li> <li>Implement new technologies as needed to support the sales teams<li> <li>Respond to internal inquiries via email ticketing system phone and chat<li> <li>Validate data in our systems is up to date and accurate<li> <ul>Skills youll bring <ul><li>Minimum 23 years experience working in an operations role<li> <li>English business fluency required<li> <li>Experience working in successful customercentric hypergrowth companies<li> <li>Salesforce experience required<li> <li>Experience with a BI Tool DOMO Microsoft PowerBI Tableau etc<li> <li>Attention to detail and experience working with large complex datasets<li> <li>Superior written and verbal communication skills analytical skills and ability to follow detailed processes<li> <li>Excellent time management and organizational skills with the ability to track numerous details and prioritize appropriately<li> <li>Strong business acumen to ensure we are asking the right questions from the requestor in order to deliver on reporting or analysis that adds value<li> <li>Ability to work cross departmentally<li> <ul>Who you are <ul><li>Able to work 8am 5pm Central or Eastern Time<li> <li>Positive team player who embraces a teamfirst attitude and contributes to overall team success<li> <li>Willing to learn and take on new challenges each day<li> <li>Able to adapt quickly to an everchanging environment<li> <li>Goal oriented and motivated to meet and exceed established KPIs<li> <li>Excited to work with data and find ways to improve our current processes<li> <li>Able to establish rapport and gain situational awareness quickly within our cross functional teams<li> <li>Experience with SaaS providers an asset <li> <ul>Dialpad benefits and perks Equity balance and belonging At Dialpad we strive to ensure that Dialers are free to bring their full selves to work each day and champion the intersectionality that exists between gender identity ethnicity age disability status and the many other aspects of our greater humanity Culture Weve been named a Top Workplace seven times and a big part of this is because of our collaborative culture that elevates our teammates celebrates wins and brings together passion and talent Compensation and equity Teamwork makes the dream work and Dialpad offers competitive rates in addition to stock options because each and every Dialer participates in our success Diversity Equity and Inclusion DEI at Dialpad At Dialpad we are passionate about Doing the Right Thing This means we are committed to building a valuesdriven culture that celebrates identity inclusion and belonging As a global company its our responsibility to come together to create a culture where all Dialers can Work Beautifully Delight Our Users and Innovate Continuously to bring our worldclass product to life Every Voice Matters at Dialpad We build community through our Employee Resource Groups companywide celebrations service days and a robust internal learning amp development program focused on the success of our Dialers Culture Weve been named a Top Workplace seven times and this is in large part due to our collaborative culture that elevates our teammates celebrates wins and brings together passion and talent <div> Dont meet every single requirement Studies have shown that women and marginalized groups are less likely to apply to jobs unless they meet every single qualification At Dialpad we are dedicated to building an inclusive and authentic workplace so if youre excited about this role but your past experience doesnt align perfectly with every qualification in the job description we encourage you to apply anyways You may be just the right candidate for this or other roles Dialpad is an equalopportunity employer We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment <div>

View Details Apply on BuiltIn

Advanced Services Sales Manager

Company: Dialpad

Location: Austin, TX

Posted Dec 07, 2023

Dialpad is an equal-opportunity employer. Along with that, employees also receive a monthly stipend to help cover your cell phone bill, home internet bill, home office equipment, gym membership costs, a variety of wellness events, and more! CRM Integrations Knowledge of custom integration techniques with CRM solutions like Salesforce, Hubspot, Zoho. VOIP Proficiency Familiarity with VOIP Protocols WebRTC SIP/SRTP Dialpad benefits and perks Equity, balance, and belonging At Dialpad, we strive to ensure that Dialers are free to bring their full selves to work each day, and champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity. Benefits, time-off, and wellness An apple a day keeps the doctor away—and it doesn’t hurt that we offer flexible time off and great options for medical, dental, and vision plans for all employees. At Dialpad we are dedicated to building an inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. Experience with Rest APIs. Culture We’ve been named a Top Workplace seven times, and a big part of this is because of our collaborative culture that elevates our teammates, celebrates wins, and brings together passion and talent. Continuing education Dialpad offers a yearly stipend for continued learning and education expenses. Compensation and equity Teamwork makes the dream work, and Dialpad offers competitive salaries in addition to stock options because each and every Dialer participates in our success.

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Account Executive, Mid-Market

Company: Dialpad

Location: Austin, TX

Posted Mar 03, 2024

<div> About Dialpad Work Beautifully Dialpad is the leading AiPowered Customer Intelligence Platform that is transforming how the world works together Based on 4 billion minutes of analyzed voice and meetings data and growing we have designed one beautiful workspace that seamlessly combines the most advanced Ai Contact Center Ai Sales Ai Voice and Ai Meetings with Ai Messaging More than 30000 innovative brands and millions of people use Dialpad to unlock productivity collaboration and customer satisfaction with realtime Ai insights With initial funding and leadership from Google and leading venture capitalists such as ICONIQ and Andreessen Horowitz Dialpad has over $200M in ARR and is one of the fastest growing Ai companies in the world <div> About the team Dialpads Account Executive Mid Market will solve tangible client challenges by redefining their definition of whats possible through implementation of Dialpad Talk Contact Center andor Sell In this role youll combine acquiring new customers and uncover market opportunities to get the market talking about Dialpad Dialpads Mid Market sales team plays an essential role in achieving corporate business objectives This team collaborates closely with SDRs Channel Partners Sales Engineers Sales Leadership and their peers to constantly improve the efficiency and effectiveness of the full sales process Your role As an Account Executive Mid Market youll own the complete sales process from start to finish Youll work closely with Sales Leadership and Sales Engineers to take a medium sized business prospect to an active Dialpad client In addition youll help businesses solve complex communications problems felt by everyone around the world This position reports to a Mid Market Sales Manager What youll do <ul><li>Own the entire sales process including converting leads into workable pipeline<li> <li>Build strategic outbounding campaigns and sequencing to source your own opportunities<li> <li>Have weekly 11s with your Manager comprised of coaching key deal reviews forecasts and career roadmap<li> <ul>Skills youll bring <ul><li>35 years of sales experience in an everchanging environment <li> <li>Experience in managing amp closing strategic deal cycles that include multiple business units and stakeholders<li> <li>Preferred expertise in SaaS Sales including UCaaS andor CCaaS<li> <ul>Dialpad Benefits and Perks EQUITY BALANCE AND BELONGING At Dialpad we strive to ensure that Dialers are free to bring their full selves to work each day and champion the intersectionality that exists between gender identity ethnicity age disability status and the many other aspects of our greater humanity CULTURE Weve been named a Top Workplace seven times and a big part of this is because of our collaborative culture that elevates our teammates celebrates wins and brings together passion and talent COMPENSATION amp EQUITY Teamwork makes the dream work and Dialpad offers competitive salaries in addition to stock options because each and every Dialer participates in our success BENEFITS TIMEOFF amp WELLNESS An apple a day keeps the doctor awayand it doesnt hurt that we offer flexible time off and great options for medical dental and vision plans for all employees Along with that employees also receive a monthly stipend to help cover your cell phone bill home internet bill home office equipment gym membership costs a variety of wellness events and more CONTINUING EDUCATION Dialpad offers a yearly stipend for continued learning and education expenses <div> Dont meet every single requirement Studies have shown that women and marginalized groups are less likely to apply to jobs unless they meet every single qualification At Dialpad we are dedicated to building an inclusive and authentic workplace so if youre excited about this role but your past experience doesnt align perfectly with every qualification in the job description we encourage you to apply anyways You may be just the right candidate for this or other roles Dialpad is an equalopportunity employer We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment <div>

View Details Apply on BuiltIn

Dialpad is the leading AiPowered beautiful workspace that seamlessly combines one beautiful workspace that seamlessly combines

Senior Manager, Revenue Enablement

Company: Dialpad

Location: Austin, TX

Posted Mar 08, 2024

<div> About Dialpad Work Beautifully Dialpad is the leading AiPowered Customer Intelligence Platform that is transforming how the world works together Based on 4 billion minutes of analyzed voice and meetings data and growing we have designed one beautiful workspace that seamlessly combines the most advanced Ai Contact Center Ai Sales Ai Voice and Ai Meetings with Ai Messaging More than 30000 innovative brands and millions of people use Dialpad to unlock productivity collaboration and customer satisfaction with realtime Ai insights With initial funding and leadership from Google and leading venture capitalists such as ICONIQ and Andreessen Horowitz Dialpad has over $200M in ARR and is one of the fastest growing Ai companies in the world <div> About the team Dialpads Global Enablement team builds partnerships with revenuegenerating leaders and crossfunctional stakeholders in order to equip customerfacing reps and partners with the knowledge skills processes tools and training to improve revenue performance and make the most out of every customer interaction The Sr Manager of Revenue Enablement will be responsible for leading the Revenue Enablement arm of our larger global enablement organization This position will manage a team of ~6 enablement professionals who align to stakeholders in the revenue org and carry out the mission of our team while also advocating for the audiences they serve You will own the execution of enablement initiatives and work streams while assisting in driving our revenue enablement strategy An important component of the job is fostering collaboration and synergy between your directs to ensure that our enablement approach is cohesive effective and scales across audiences Were looking for a highly motivated individual with a creative approach to enablement who thrives in a fast paced environment This role will align closely to the Revenue Orgs SVP level Your role This position reports to our Director of Global Enablement and has the opportunity to be based in one of our core hub offices Austin TX preferred Tempe AZ or San Ramon CA Remote candidates will also be considered for this role A successful candidate will be a jack of all trades when it comes to revenue enablement which at present includes SDR Enablement AE all segments Enablement AM upsellcrosssell Enablement CSM Enablement Partner Enablement along with ongoing amp launchbased Product Enablement You will partner crossfunctionally to provide clear direction to your team in order to orchestrate enablement motions execute on change management and ultimately reduce selling complexity across the customer lifecycle with the goal of creating a seamless buying experience for our prospects amp customers You and your team will oversee the design and execution of revenue enablement programs endtoend bringing them to fruition by working across other businesses within Dialpad As an experienced collaborator who strives for excellence you excel in working with instructional designers to develop resources bring video learning content to life with storytelling and leverage learning platforms to produce mixedmodality content including reinforcement exercises microlearning assessments role plays scenariobased trainings and other creative approaches to adult learning What youll do <ul><li>Oversee endtoend performance of revenue enablement and everboarding initiatives<li> <li>Manage a team of ~6 enablement managers that align to core parts of our business<li> <li>Partner with sales and postsales leadership to develop enablement strategies that improve the productivity and effectiveness of our sales and success teams and align to the topdown priorities of our CRO <li> <li>Provide datadriven expertise to evolve programs validate skill completion and measure knowledge retention<li> <li>Explore new learning strategies to ensure enablement is seamlessly integrated into the flow of work allowing reps to prioritize where they win and win every day<li> <li>Collaborate with Instructional Designers within our GTM Training arm of the larger enablement team to build and deliver effective digital learning programs and live learning experiences<li> <li>Support product launches by working directly with product management and sales teams on messaging positioning and product training<li> <li>Drive strategy and scalable approach to alignment between our internal Dialpad enablement and our partner enablement efforts <li> <li>Build relationships across the business and use subject matter experts to help enhance enablement programs and content<li> <ul>Skills youll bring <ul><li>Bachelors degree in related field or equivalent work experience<li> <li>6+ years experience in sales enablement product enablement is also ideal at a SaaS company<li> <li>4+ years people management experience<li> <li>Experience working with GTM teams and a demonstrated knowledge of best practices methodologies and technologies in this area<li> <li>Reputation of successfully aligning to revenue org stakeholders<li> <li>Experience with enablement processes with expertise launching programs across a global organization<li> <li>Ability to break down concepts and explain them to different audiences<li> <li>Experience in executing change management initiatives with established approaches<li> <li>Skilled people leader with a history of developing enablement professionals<li> <ul><ul><li>Project management capabilities<li> <li>Excellent communication and presentation skills<li> <li>Creative and curious by nature with a drive to find solutions<li> <li>Experience using Highspot is a huge plus<li> <ul>Dialpad benefits and perks Equity balance and belonging At Dialpad we strive to ensure that Dialers are free to bring their full selves to work each day and champion the intersectionality that exists between gender identity ethnicity age disability status and the many other aspects of our greater humanity Culture Weve been named a Top Workplace seven times and a big part of this is because of our collaborative culture that elevates our teammates celebrates wins and brings together passion and talent Compensation and equity Teamwork makes the dream work and Dialpad offers competitive salaries in addition to stock options because each and every Dialer participates in our success Benefits timeoff and wellness An apple a day keeps the doctor awayand it doesnt hurt that we offer flexible time off and great options for medical dental and vision plans for all employees Along with that employees also receive a monthly stipend to help cover your cell phone bill home internet bill home office equipment gym membership costs a variety of wellness events and more Continuing education Dialpad offers a yearly stipend for continued learning and education expenses Diversity Equity and Inclusion DEI at Dialpad At Dialpad we are passionate about Doing the Right Thing This means we are committed to building a valuesdriven culture that celebrates identity inclusion and belonging As a global company its our responsibility to come together to create a culture where all Dialers can Work Beautifully Delight Our Users and Innovate Continuously to bring our worldclass product to life Every Voice Matters at Dialpad We build community through our Employee Resource Groups companywide celebrations service days and a robust internal learning amp development program focused on the success of our Dialers Culture Weve been named a Top Workplace seven times and this is in large part due to our collaborative culture that elevates our teammates celebrates wins and brings together passion and talent <div> Dont meet every single requirement Studies have shown that women and marginalized groups are less likely to apply to jobs unless they meet every single qualification At Dialpad we are dedicated to building an inclusive and authentic workplace so if youre excited about this role but your past experience doesnt align perfectly with every qualification in the job description we encourage you to apply anyways You may be just the right candidate for this or other roles Dialpad is an equalopportunity employer We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment <div>

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Senior Sales Development Representative, Enterprise

Company: Dialpad

Location: Austin, TX

Posted Dec 07, 2023

Along with that, employees also receive a monthly stipend to help cover your cell phone bill, home internet bill, home office equipment, gym membership costs, a variety of wellness events, and more! Dialpad is an equal-opportunity employer. Dialpad Benefits and Perks EQUITY, BALANCE, AND BELONGING At Dialpad, we strive to ensure that Dialers are free to bring their full selves to work each day, and champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity. At Dialpad we are dedicated to building an inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. BENEFITS, TIME-OFF & WELLNESS An apple a day keeps the doctor away—and it doesn’t hurt that we offer flexible time off and great options for medical, dental, and vision plans for all employees. CULTURE We’ve been named a Top Workplace seven times, and a big part of this is because of our collaborative culture that elevates our teammates, celebrates wins, and brings together passion and talent. This position reports to our Head of Global Business Development and is based in our Austin, TX or Tempe, AZ Offices. Your Role As a Senior Sales Development Representative, Enterprise, you’ll own building prospect lists, pipeline management and maintaining in-depth knowledge of Dialpad products. CONTINUING EDUCATION Dialpad offers a yearly stipend for continued learning and education expenses. What you’ll do Learn to navigate through sales tools such as SFDC, ZoomInfo, Outreach, Sales Navigator and Dialpad Act as an Advisor/Consultant to initiate enterprise sales cycles Initiate high level Discovery calls with Senior level decision makers Adhere to team KPI metrics and prospecting standards Partner closely with your manager, peers and Account Executives to improve messages, processes and daily activities Research target accounts and key stakeholders in your territory Skills you’ll bring 2+ years experience working in a professional environment, outbounding into the enterprise segment preferably in SaaS sales Efficient, organized and detail-oriented Highly motivated and committed to achieving success Humility, integrity and coachability are a must.

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Account Executive, SMB

Company: Dialpad

Location: Austin, TX

Posted Mar 10, 2024

<div> About Dialpad Work Beautifully Dialpad is the leading AiPowered Customer Intelligence Platform that is transforming how the world works together Based on 4 billion minutes of analyzed voice and meetings data and growing we have designed one beautiful workspace that seamlessly combines the most advanced Ai Contact Center Ai Sales Ai Voice and Ai Meetings with Ai Messaging More than 30000 innovative brands and millions of people use Dialpad to unlock productivity collaboration and customer satisfaction with realtime Ai insights With initial funding and leadership from Google and leading venture capitalists such as ICONIQ and Andreessen Horowitz Dialpad has over $200M in ARR and is one of the fastest growing Ai companies in the world <div> About the team Dialpads Account Executive SMB will solve tangible client obstacles by redefining their definition of whats possible through implementation of Dialpad Talk Contact Center andor Sell In this role youll combine acquiring new customers and uncover market opportunities to get the market talking about Dialpad Dialpads SMB Sales team plays an essential role in achieving corporate business objectives This team collaborates closely with Sales Engineers Sales Managers and their peers to constantly improve the efficiency and effectiveness of the full sales process Your role As an Account Executive SMB youll own the complete sales process from start to finish Youll work closely with Sales Managers and Sales Engineers to take a small business prospect to an active Dialpad client In addition youll help businesses solve complex communications problems felt by everyone around the world This inoffice position reports to our SMB Sales Manager and is based in our Austin TX office What youll do <ul><li>Own the entire sales process inclusive of working leads and generating pipeline<li> <li>Build talk tracks to align with specific client use cases<li> <li>Have weekly 11s with your Manager comprised of coaching key deal reviews forecasts and career roadmap<li> <ul>Skills youll bring <ul><li>12 years of sales experience in an everchanging environment <li> <li>Experience in Salesforce Outreach Clari amp Highspot<li> <li>Preferred expertise in SaaS Sales<li> <ul>Dialpad benefits and perks Equity balance and belonging At Dialpad we strive to ensure that Dialers are free to bring their full selves to work each day and champion the intersectionality that exists between gender identity ethnicity age disability status and the many other aspects of our greater humanity Culture Weve been named a Top Workplace seven times and a big part of this is because of our collaborative culture that elevates our teammates celebrates wins and brings together passion and talent Compensation and equity Teamwork makes the dream work and Dialpad offers competitive salaries in addition to stock options because each and every Dialer participates in our success Benefits timeoff and wellness An apple a day keeps the doctor awayand it doesnt hurt that we offer flexible time off and great options for medical dental and vision plans for all employees Along with that employees also receive a monthly stipend to help cover your cell phone bill home internet bill home office equipment gym membership costs a variety of wellness events and more Continuing education Dialpad offers a yearly stipend for continued learning and education expenses <div> Dont meet every single requirement Studies have shown that women and marginalized groups are less likely to apply to jobs unless they meet every single qualification At Dialpad we are dedicated to building an inclusive and authentic workplace so if youre excited about this role but your past experience doesnt align perfectly with every qualification in the job description we encourage you to apply anyways You may be just the right candidate for this or other roles Dialpad is an equalopportunity employer We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment <div>

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Gainsight Administrator

Company: Dialpad

Location: Austin, TX

Posted Dec 09, 2023

Along with that, employees also receive a monthly stipend to help cover your cell phone bill, home internet bill, home office equipment, gym membership costs, a variety of wellness events, and more! Experience with a BI Tool (DOMO, Microsoft PowerBI, Tableau, etc.) Technically savvy and preferably have experience with APIs, communications, enterprise software, and/or cross-channel systems. Benefits, time-off, and wellness An apple a day keeps the doctor away—and it doesn’t hurt that we offer flexible time off and great options for medical, dental, and vision plans for all employees. Dialpad is an equal-opportunity employer. At Dialpad we are dedicated to building an inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. Culture We’ve been named a Top Workplace seven times, and a big part of this is because of our collaborative culture that elevates our teammates, celebrates wins, and brings together passion and talent. Salesforce Lightning experience preferred, but not required Understanding of object-oriented concepts and fundamentals of logic (IFs, ANDs, and ORs) Excellent critical thinking skills and ability to break down ambiguous problems into concrete, manageable components to think through and effectively communicate solutions Who you are Previous Sales Operations or Business Operations, or Customer Success/Account Management experience with an affinity for technology, data, and process would be beneficial Positive team player who embraces a team-first attitude and contributes to overall team success Self-motivated, proactive, with innovative ideas to inspire customer loyalty and adoption Willing to learn and take on new challenges each day Able to adapt quickly to an ever changing environment Goal oriented and motivated to meet and exceed established KPI’s Excited to work with data and find ways to improve our current processes Able to establish rapport and gain situational awareness quickly within our cross functional teams Dialpad benefits and perks Equity, balance, and belonging At Dialpad, we strive to ensure that Dialers are free to bring their full selves to work each day, and champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity. Coordinates with customer success, operations, and development teams to determine requirements, develop project plans, and drive Gainsight enhancement. Your role The Gainsight Administrator is responsible for Gainsight planning, configuration, training, reporting, and ongoing support for the Gainsight platform.

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RVP, Enterprise

Company: Dialpad

Location: Other US Location

Posted Mar 14, 2024

<div> About Dialpad Work Beautifully Dialpad is the leading AiPowered Customer Intelligence Platform that is transforming how the world works together Based on 4 billion minutes of analyzed voice and meetings data and growing we have designed one beautiful workspace that seamlessly combines the most advanced Ai Contact Center Ai Sales Ai Voice and Ai Meetings with Ai Messaging More than 30000 innovative brands and millions of people use Dialpad to unlock productivity collaboration and customer satisfaction with realtime Ai insights With initial funding and leadership from Google and leading venture capitalists such as ICONIQ and Andreessen Horowitz Dialpad has over $200M in ARR and is one of the fastest growing Ai companies in the world <div> About The Role Strategic deliverables take the form of increasing team size through hiring and promotion recommendations on sales structure segmentation and coverage business planning investment prioritization productivity improvement Operationally the focus will be on forecasting tracking of business performance analysis of trends and formulation of meaningful and actionable recommendations Reporting directly to our Area VP AVP Enterprise Sales our Regional VP RVP Enterprise Sales will be an experienced leader with the ability to creatively motivate our team and help our Enterprise Sales team hit their goals and resource new ways to excel What youll do <ul><li>Recruit mentor and lead a team of high performing Account Executives in the Enterprise space to uncover new business opportunities<li> <li>Actively participate in the sales cycle to bring executive alignment sales leadership and strategic support<li> <li>Oversee pipeline creation pipeline management sales process<li> <li>Create experiment and implement new ways of engaging with prospects to increase win rates and provide an amazing fullcycle customer experience<li> <li>Plan and deliver sales strategies to meet and exceed sales projections<li> <li>Analyze data and work with crossfunctional counterparts to improve the products vision and drive growth initiatives and market insights<li> <li>Coach and develop your team to develop future leaders for the organization<li> <li>Increase effectiveness of tools and communication channels by recognizing opportunities for innovation and proactively implementing new systems and processes<li> <li>Optimize resources and budget and partner with internal teams to execute sales strategy as we introduce enhancements to existing solutions andor release new products<li> <li>Be a handson scrappy mentor who enthusiastically looks forward to coaching and developing the team<li> <ul>Skills youll bring <ul><li>BABS degree or equivalent practical experience<li> <li>58+ years sales experience preferably in the B2B SaaS space<li> <li>35+ years people management experience leading Enterprise teams<li> <li>Ability to work independently and prioritize effectively and balance multiple disparate work streams<li> <li>Excellent analytical and problem solving skills<li> <li>Needs to possess a strong emotional intelligence and ability to inspire and develop direct reports<li> <li>Brings a strong work ethic takes the initiative and think creatively to get the job done<li> <li>Must be able to coach teams that handle a fullcycle sales process prospect to close<li> <li>Channel experience strongly preferred<li> <li>Experience coaching teams using MEDDPICC or SPICED<li> <ul>Dialpad Benefits and Perks Equity balance and belonging At Dialpad we strive to ensure that Dialers are free to bring their full selves to work each day and champion the intersectionality that exists between gender identity ethnicity age disability status and the many other aspects of our greater humanity Culture Weve been named a Top Workplace seven times and a big part of this is because of our collaborative culture that elevates our teammates celebrates wins and brings together passion and talent Compensation and equity Teamwork makes the dream work and Dialpad offers competitive salaries in addition to stock options because each and every Dialer participates in our success Benefits timeoff and wellness An apple a day keeps the doctor awayand it doesnt hurt that we offer flexible time off and great options for medical dental and vision plans for all employees Along with that employees also receive a monthly stipend to help cover your cell phone bill home internet bill home office equipment gym membership costs a variety of wellness events and more Continuing Education Dialpad offers a yearly stipend for continued learning and education expenses <div> Dont meet every single requirement Studies have shown that women and marginalized groups are less likely to apply to jobs unless they meet every single qualification At Dialpad we are dedicated to building an inclusive and authentic workplace so if youre excited about this role but your past experience doesnt align perfectly with every qualification in the job description we encourage you to apply anyways You may be just the right candidate for this or other roles Dialpad is an equalopportunity employer We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment <div>

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