Jobs at DraftKings
21,814 open positions
Game Development Manager
Company: DraftKings
Location: Las Vegas, NV
Posted Mar 20, 2024
DraftKings is seeking a Table Games Development Manager to design and develop engaging table games for their iGaming platform. The role involves creating game documents, testing game builds, and collaborating with various teams to optimize the player experience. The ideal candidate should have at least 5 years of experience in table games, strong knowledge of casino games, and the ability to adapt to changing priorities. The company offers a competitive salary range of $108,000.00 - $162,000.00, plus bonus, equity, and benefits.
Customer Experience Associate
Company: DraftKings
Location: Remote
Posted Mar 20, 2024
DraftKings is seeking a Customer Experience Associate to provide exceptional customer service, manage high-quality communications across various channels, and advocate for the company's players. The role involves working weeknights and weekends, and requires proficiency with Zendesk and Microsoft Office. The company offers competitive compensation, benefits, and opportunities for growth. DraftKings is a publicly traded technology company in the sports and gaming entertainment industry, with a mission to bring fans closer to the games they love.
New Business Executive
Company: DraftKings
Location: Remote
Posted Apr 14, 2024
DraftKings is seeking a VIP New Business Executive to enhance their onboarding and acquisition of high-end gaming clientele. The role involves delivering exceptional player experiences, prospecting new VIP players, and managing regional events. The ideal candidate should have 5+ years of gaming industry experience, a track record of managing high-value accounts, and be comfortable in a fast-paced, collaborative environment. The company is a publicly traded technology firm headquartered in Boston, offering a competitive salary range of $89,600.00 - $134,400.00.
Director, VIP Player Development
Company: DraftKings
Location: Remote
Posted Mar 21, 2024
DraftKings is seeking a Director of VIP Player Development to lead the company's VIP strategy, unify VIP acquisition, lifecycle, and player development functions, and drive customer engagement, market share, and net revenue. The ideal candidate will have 10+ years of experience in strategy, online gaming, and VIP development, with expertise in 1:1 sales and promotional strategies, lifecycle marketing, and team leadership. The role involves setting winning strategies, building initiatives, and managing hosted customer programs. The company offers a competitive salary range of $144,000.00 - $216,000.00, plus bonus, equity, and benefits.
Customer Experience Associate - Overnight
Company: DraftKings
Location: Boston, MA
Posted Apr 14, 2024
<p>Were defining what it means to build and deliver the most extraordinary sports and entertainment experiences Our global team is trailblazing new markets developing cuttingedge products and shaping the future of responsible gaming <br >Here impossible isnt part of our vocabulary Youll face some of the toughest but most rewarding challenges of your career Theyre worth it Channeling your inner grit will accelerate your growth help us win as a team and create unforgettable moments for our customers <br ><b>The Crown Is Yours<b><br >At DraftKings were at the forefront of innovation in the sports and gaming entertainment industry Were growing rapidly and looking for a Customer Experience Associate to be the primary point of contact for DraftKings customers regarding our products answering customer questions and advocating across the company By joining our team youll be gaining valuable experience in communication problemsolving and conflictresolution skills allowing opportunities for growth and development Our mission is to bring fans closer to the games they love through cuttingedge technology and unparalleled experiences <br ><b>What youll do as a Customer Experience Associate<b><br ><p><ul><li> Provide exceptional customer service through demonstrating product knowledge problem solving and research skills<li> <li> Manage high quality communications with our customers across several channels phone email chat and social media<li> <li> Ability to meet high qualitative and productivity KPI expectations of the role such as quality of customer interactions average handle time adherence to shift etc<li> <li> Promote the DraftKings brand through your conflict resolution abilities and effective communication skills<li> <li> Advocate for our players to help us grow the business<li> <li> Become licensed in multiple states through applicable gaming commissions to assist customers across platforms<li> <ul><p><br ><b>What youll bring<b><br ><p><ul><li> College degree equivalent or prior work experience preferred<li> <li> Prior online customer support or transferable experience preferred<li> <li> Ability to work overnight on weeknights and weekends between the hours of 1000 pm 600 am which includes 5 days of work with 2 days off first 3 weeks of employment will require day shift during training DraftKings Customer Experience team holds a BiAnnual shift change that goes into effect September and March of each year All CX team members take part in this shift change to ensure proper staffing during our NFL and non NFL periods<li> <li> Proficiency with Zendesk or other ticketing processor systems and Microsoft Office product suite preferred<li> <li> If you are polite attentive and friendly then we are looking for you<li> <ul><p><br >Must be at least 21 years of age due to states licensing requirements <br >The US hourly rate for this fulltime position is $1560 $2340 plus bonus equity and benefits as applicable Our salary ranges are determined by role level and location The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations Within the range individual pay is determined by work location and additional factors including jobrelated skills experience and relevant education or training Your recruiter can share more about the specific salary range and how that was determined during the hiring process <br ><b>Join Our Team<b><br >Were a publicly traded NASDAQ DKNG technology company headquartered in Boston As a regulated gaming company you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment Dont worry well guide you through the process if this is relevant to your role<p>
Product Manager, Sports Intelligence
Company: DraftKings
Location: Boston, MA
Posted Mar 21, 2024
DraftKings is expanding its Sports Intelligence Product team and seeking a Product Manager with a background in analytics or product management. The role involves overseeing pricing monitoring and measurement, collaborating with cross-functional teams, and driving strategic data-driven decisions. The ideal candidate should have a degree in business, data, or computer science, 3+ years of experience, and proficiency in SQL and data visualization tools. The company offers a competitive salary range and benefits.
Analyst, Casino Analytics
Company: DraftKings
Location: Las Vegas, NV
Posted Mar 20, 2024
The company is seeking a highly motivated and analytical candidate to join their iGaming team. The role involves using data to generate insights and power fact-based decisions across the business. The ideal candidate should possess a strong analytical mindset, excellent communication skills, and a passion for understanding product and user behavior. The Analyst, Casino Analytics, will evaluate complex data, conduct A/B testing, generate reports, develop dashboards, and work closely with cross-functional teams. The company offers a fast-paced, results-driven environment with a competitive salary range of $76,800.00 - $115,200.00.
Senior Manager, Licensing
Company: DraftKings
Location: Boston, MA
Posted Apr 13, 2024
The company is seeking a Senior Manager for its Global Compliance & Risk team to expand licensing and registration activities. The role involves preparing entity applications, providing regulatory guidance, maintaining reporting processes, and working closely with internal and external partners. The ideal candidate should have extensive experience in licensing, legal, regulatory compliance, or risk management, with a high level of personal integrity and strong analytical skills. The company is a publicly traded technology firm headquartered in Boston, offering a fast-paced and rewarding work environment.
Manager, Inclusion, Equity & Belonging (IEB) Business Partner
Company: DraftKings
Location: Remote
Posted Apr 12, 2024
DraftKings is seeking a Manager, Inclusion, Equity & Belonging (IEB) Business Partner to lead the design and execution of IEB action plans for Customer and Operations teams. The role involves collaborating with business leaders to define, develop, and drive the IEB strategy and action plans. The ideal candidate will have a minimum of 5 years of experience in Diversity and Inclusion, 2 years of management experience, and strong data analysis skills. The company offers a competitive salary range of $120,000.00 - $180,000.00, plus bonus, equity, and benefits.
Customer Experience Lead
Company: DraftKings
Location: Remote
Posted Mar 21, 2024
The text describes a job opportunity for a Customer Experience Team Lead at a technology company specializing in sports and entertainment experiences. The role involves managing a team, handling escalated issues, collaborating with various departments, and ensuring customer satisfaction. The company is passionate about improving customer experience, solving problems, and driving positivity. The job requires strong leadership skills, problem-solving abilities, and the capacity to manage multiple tasks. The company offers a competitive salary range and benefits.
Data Engineering Manager
Company: DraftKings
Location: Boston, MA
Posted Mar 20, 2024
The company is seeking a Data Engineering Manager to lead a team of Data Engineers and deliver a top-notch product experience. The role involves managing hiring, training, and team performance, as well as designing and developing a scalable Data Platform. The ideal candidate should have at least 3 years of technical management experience in Data Engineering, hands-on SQL experience, and proficiency with tools like Python, Airflow, Terraform, Datadog, and Tableau. AWS and Snowflake experience is required. The company offers a competitive salary range and benefits, and is a publicly traded technology company headquartered in Boston.
Senior Licensing Associate
Company: DraftKings
Location: Boston, MA
Posted Mar 21, 2024
DraftKings is seeking a Senior Licensing Associate to join their Global Compliance & Risk Team. The role involves supporting the global licensing program, preparing entity applications, maintaining a database of license information, and collaborating with internal and external stakeholders. The ideal candidate should have at least 2 years of experience in Administration, Compliance, Risk Management, Human Resources, Legal, or Gaming, and possess strong interpersonal and communication skills. The company offers a competitive salary range of $61,600.00 - $92,400.00, plus bonus, equity, and benefits.