Jobs at DXC Technology
731,982 open positions
DXC Technology is a leading global IT services provider formed from the merger of CSC and GEIT in 2017. With over 128,000 employees across 180+ countries, the company specializes in digital transformation, cloud migration, cybersecurity, and data analytics for sectors ranging from finance to federal government.
DXC hires a wide spectrum of professionals: software engineers, cloud architects, cybersecurity analysts, data scientists, and consulting project managers. Most roles offer hybrid or fully remote options, emphasize continuous learning, and provide access to cutting‑edge tools like AWS, Azure, and Splunk.
Using Job Transparency to view DXC listings gives you instant access to salary ranges, employee sentiment, and real‑time hiring activity, empowering you to benchmark offers and negotiate from an informed position.
Sr. Google Cloud Architect
Company: McDonald's Global Technology
Location: Chicago, IL
Posted Mar 13, 2024
<p><b>Job Description<b><br >Company Description<br >McDonalds evolving Accelerating the Arches growth strategy puts our customers and people first and leverages our competitive advantages to strengthen our brand We are recognized on lists like Fortunes Most Admired Companies and Fast Companys Most Innovative Companies<br >Doubling Down on the 4Ds Delivery Digital Drive Thru and Development <br >Our growth pillars emphasize the important role technology plays as the leading global omnichannel restaurant brand Technology enables the organization through digital technology and improving the customer crew and employee experience each and every day<br >Global Technology forging the way <br >Leading the digitization of our business is the Technology organization made up of intrapreneurs who build industry defining tech using the latest innovations and platforms like AI and edge computing to deliver on the next set of cuttingedge opportunities for the business At McDonalds you get to solve technology innovation challenges at an incredible scale and work across global teams who are always hungry for a challenge This provides access to exciting career paths for technologists Its bonus points when you get to see your family and friends use the tech you build at their favorite McD restaurant<br >Check out the Global Technology Technical Blog to learn how technology is directly enabling the Accelerating the Arches strategy<br >Job Description<br >This opportunity is part of the Global Technology Infrastructure amp Operations team GTIO where our mission is to deliver modern and relevant technology that supports the way McDonalds works We provide bestinclass foundational technology products and services including Global Networking Cloud End User Computing and IT Service Management Its our goal to always provide an engaging relevant and simple experience for our customers<br >The Sr Google Cloud Architect reports to the Cloud Business Office Director within Global Technology Infrastructure amp Operations GTIO The Cloud Infrastructure amp Operations team is responsible for definition and execution of the cloud infrastructure platform vision strategy architecture integration and testing This team member is also responsible for defining and implement global cloud standards observability amp monitoring standards cost management amp optimization reference architecture and infrastructure patterns<br >This is an exciting opportunity for an experienced technology leader to help shape the transformation of infrastructure and operations products and services to the entire McDonalds environment<br ><strong>Responsibilities amp Accountabilities<strong><br ><p><ul><li>Lead the definition of future state cloud infrastructure architecture and drive convergence standardization and eventually infrastructure as a service IaaS for Cloud platforms globally<li> <li>Provide subjectmatter expertise for current and future planning technical architectures models and standards for Cloud<li> <li>Partner with multifunctional teams including Restaurant Hardware Solutions Service Management Office SMO Network Platform team Restaurant Technology and other external partners<li> <li>Interpret requirements and code in a way that promotes reusability and maintainability<li> <li>Apply key security measures for Cloud and Edge computing in architecture designs<li> <li>Coach and mentor junior technical team members eg architects and engineers to enhance team performance<li> <li>Provide input to maintain consistent Cloud Global Standards and Reference Architecture<li> <li>Stay updated on evolving technology platforms and design patterns through market assessments trend analysis vendor seminars and professional networks<li> <li>Simplify complex problems into practical solutions using strong datadriven business and technical judgment<li> <li>Identify core problems and opportunities in business processes understanding their root causes and impacts<li> <ul><p>Qualifications<br ><strong>Basic Qualifications<strong><br ><p><ul><li>Willingness and ability to live the McDonalds values every day Serve Inclusion Integrity Community and Family<li> <li>10+ years of relevant work experience with a bachelors degree or 8+ years of relevant work experience with a masters degree<li> <li>7+ years of experience in application architecture design<li> <li>5+ years of experience with cloud application architecture and deployment best practices with expertise in Google Cloud<li> <li>Demonstrated experience delivering solutions with 3rd party suppliers and offshore resources<li> <li>Experience with CICD pipeline integration and test automation<li> <li>Deep knowledge of persistence architecture scalability performance and tuning techniques<li> <li>Has superb communication skills to work as a member of a team<li> <li>Certified Professional Google Cloud Architect or willing to obtain in first year<li> <ul><p><br ><strong>Preferred Qualifications<strong><br ><p><ul><li>Proficiency in edge and cloud platform design patterns and deployment of edge or cloud tools and technologies<li> <li>Ability to effectively influence and partner across product and platform teams within a global engineering organization<li> <li>Experience managing infrastructure platforms that address global complexities and regional differences<li> <li>Comfortable communicating complex technical topics in an actionable manner to senior leadership<li> <li>Experience with Agile methods automation and tools Continuous Integration amp Continuous Deployment tools and processes<li> <ul><p>Additional Information<br >McDonalds is committed to providing qualified individuals with disabilities reasonable accommodations to perform the essential functions of their jobs Additionally if you or another applicant of whom you are aware require assistance accessing or reading this job posting or otherwise seek assistance in the application process please contact recruitingsupportteamusmcdcom <br >McDonalds provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex sex stereotyping pregnancy including pregnancy childbirth and medical conditions related to pregnancy childbirth or breastfeeding race color religion ancestry or national origin age disability status medical condition marital status sexual orientation gender gender identity gender expression transgender status protected military or veteran status citizenship status genetic information or any other characteristic protected by federal state or local laws This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training<br >Nothing in this job posting or description should be construed as an offer or guarantee of employment<p>
Technical Product Delivery Manager - Network Security
Company: McDonald's Global Technology
Location: Chicago, IL
Posted Mar 13, 2024
<p><b>Job Description<b><br >Company Description<br >McDonalds evolving Accelerating the Arches growth strategy puts our customers and people first and leverages our competitive advantages to strengthen our brand We are recognized on lists like Fortunes Most Admired Companies and Fast Companys Most Innovative Companies<br >Doubling Down on the 4Ds Delivery Digital Drive Thru and Development Our growth pillars emphasize the important role technology plays as the leading global omnichannel restaurant brand Technology enables the organization through digital technology and improving the customer crew and employee experience each and every day<br >Global Technology forging the way Leading the digitization of our business is the Technology organization made up of intrapreneurs who build industry defining tech using the latest innovations and platforms like AI and edge computing to deliver on the next set of cuttingedge opportunities for the business At McDonalds you get to solve technology innovation challenges at an incredible scale and work across global teams who are always hungry for a challenge This provides access to exciting career paths for technologists Its bonus points when you get to see your family and friends use the tech you build at their favorite McD restaurant<br >Check out the Global Technology Technical Blog to learn how technology is directly enabling the Accelerating the Arches strategy<br >Job Description<br >This opportunity is part of the Global Technology Infrastructure amp Operations team GTIO where our mission is to deliver modern and relevant technology that supports the way McDonalds works We provide outstanding foundational technology products and services including Global Networking Cloud End User Computing and IT Service Management Its our goal to always provide an engaging relevant and simple experience for our customers<br >The role will be part of the GTIO NIO Network Infrastructure and Operations Team collaborating with the Director of Global Network Security Platforms<br >The main responsibilities will be<br ><p><ul><li>Lead and manage the technical delivery of network and network security products and features to McDonalds internal teams and business units<li> <li>Manage product backlogs and prioritize deliveries aligned to the sprint cycles<li> <li>Financial tracking and Budget management<li> <li>Schedule tracking<li> <li>Reporting<li> <ul><p><br >This is an exciting opportunity for an experienced product delivery manager to help craft the transformation of infrastructure and operations products and services to the entire Mcdonalds environment<br ><strong>Responsibilities amp Accountabilities<strong><br ><p><ul><li>Lead the planning execution and delivery of Network and Network Security ProductPlatform deliveries that are multifunctional and highly sophisticated<li> <li>Work with Technical Product Managers TPM Architects Engineers and wider collaborators to define scope goals and work youre doing<li> <li>Develop and manage delivery plans timelines and budgets and supervise progress against landmarks<li> <li>Help define the product delivery roadmap and key landmarks and support the execution and delivery of products<li> <li>Manage mitigate and call out risks and issues appropriately<li> <li>Effectively manage dependencies and understand their impact on delivery<li> <li>Communicate regular status updatesreports to management and a diverse set of collaborators highlighting key breakthroughs as well as calling out any risksissues<li> <li>Set direction empower and encourage a large diverse team under a shared vision<li> <li>Leverage policies standards and procedures that can be consistently applied and maximized across the business in support of delivering our products<li> <li>Measure delivery performance and organizational change using appropriate tools and techniques to supervise the progress identify and quantify any variances perform any required corrective actions and communicate to all collaborators<li> <li>Align collaborators and team members by ensuring a common understanding of expectations<li> <li>Solve difficult problems impacting a team or a delivery identify ways to improve current customer needsMcDonalds ways of working<li> <li>Responsible for helping to improve the overall quality of product or platform deliveries<li> <ul><p>Qualifications <p><ul><li>Willingness and ability to live the McDonalds values every day Serve Inclusion Integrity Community and Family <li> <li>3+ years of Product Delivery experience or Project Management<li> <li>PMP Prince andor Agile ScrumSAFE certification<li> <li>Basic Network andor Network Security experience AnalystEngineerArchitect and a great understanding of network concepts<li> <li>Demonstrated ability to work across a large set of internal customers in technical and nontechnical roles<li> <ul><ul><li>Ability to handle consistent crosscollaboration and scope definition thriving in ambiguity<li> <li>Someone willing to learn and have an engaging dialogue on the merits of a system<li> <li>Ability to deal with ambiguity and take accountability over delivery and quality<li> <ul><p><br >Preferred Qualifications <br ><p><ul><li>CCNA CCNP or equivalent certification is desired but not required<li> <ul><p><br >Experience <br ><p><ul><li>5+ years of relevant work experience and a bachelors degree or 3+ years of relevant work experience and a Masters degree<li> <li>Experience in delivering complex infrastructure network andor network security products and platforms<li> <li>Technical experience managing or delivering network and network security products desirable eg SDWAN LAN Wireless SASESSE Cisco Meraki Palo Alto etc<li> <li>Retail andor Hospitality experience is not required but desirable<li> <li>Experience in the Agile methodology<li> <li>Financial and budget tracking experience<li> <li>Experience in communicating effectively with a diverse set of stakeholders<li> <li>Ability to create presentations and write business cases for senior leadership<li> <ul><p>Additional Information<br >McDonalds is committed to providing qualified individuals with reasonable accommodations to perform the essential functions of their jobs Additionally if you or another applicant of whom you are aware require assistance accessing or reading this job posting or otherwise seek assistance in the application process please contact recruitingsupportteamusmcdcom <br >McDonalds provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex sex stereotyping pregnancy including pregnancy childbirth and medical conditions related to pregnancy childbirth or breastfeeding race color religion ancestry or national origin age disability status medical condition marital status sexual orientation gender gender identity gender expression transgender status protected military or veteran status citizenship status genetic information or any other characteristic protected by federal state or local laws This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training<br >Nothing in this job posting or description should be construed as an offer or guarantee of employment<p>
AWS Sales Executive V - San Francisco
Company: Rackspace Technology
Location: Remote
Posted Mar 13, 2024
<p><b>Must be commutable to the San Francisco Bay area<b><p> <p><br ><p> <p>Specializes in identifying developing and closing opportunities with new or existing customers the deliver incremental profitable growth and positive customer experiences Owns and develops customer relationships collaborating with both customers and internal resources to address customer and company priorities Leverages subject matter experts and provides solutions aligned with businessunit priorities to satisfy customer needs Responsible for the full sales cycle from winning new customers to growing share of wallet in targeted existing customers for Rackspace Utilizes industry knowledge to differentiate Rackspace and to acquire new customers and drive new footprintBuilds deep relationships with strategic customers and prospects presenting viable IT and business solutions Utilizes an entrepreneurial mindset to develop a hunting list of target customers aligned with Rackspaces multi cloud solutions Engages with Csuite executives leveraging executive presence and emotional intelligence to understand customer challenges and competitor behavior to translate technology into impactful business solutions Plans and executes pursuit and win strategies for specified opportunities leads account reviews and provides support to ensure successful development and implementation of strategic account plans all while embodying Rackspaces core values in the sales arena Higherlevels responsible for large deal business development and retention of strategic new customer acquisitions and highvalue existing customers to generate sustainable revenues in line with business objectives <p> <p><b>Career Level Summary<b> <p><ul><li>Masterlevel seller<li> <li>Recognized as an authority within industry andor area of specialization<li> <li>Demonstrates mastery of sales techniques<li> <li>Completes the mostcomplex sales to the companys most important customers<li> <li>Acts independently<li> <li>Maintains a large influential network of contacts with highly visible industry presence<li> <li>Recognized as an subjectmatter expert within the company and requires indepth andor breadth of expertise in own job discipline and broad knowledge of other job disciplines within the organization function<li> <li>Solves unique problems that have a broad impact on the business<li> <li>Contributes to the development of organizational subfunction strategy<li> <li>Progression to this level is typically restricted on the basis of business requirements<li> <ul><p><b>Critical Competencies<b> <p><ul><li>Strategic Agility Demonstrates the intellectual dexterity to quickly pivot thinking and solutions based on new information Creates strategies that demonstrate customer focus and knowledge of the business at hand while leaving room for innovation and agile execution<li> <li>Drive for Results Drives high performance with unwavering commitment Passionately persists in the face of adversity and change Tracks progress and holds self and others accountable for results Comfortably shifts shortterm strategies when necessary in order to accomplish longterm objectives<li> <li>Relationship Building and Management Recognizes and responds effectively to the impact of their behavior on others Uses this understanding to pursue and build authentic relationships with Rackers and customers Creates an environment of trust enabling others to be open and vulnerable<li> <li>Growth Orientation Exhibits a growth mindset that quickly shifts ways of thinking and operating Maintains strong selfawareness of capabilities and impacts on others Is a passionate advocate for their own and acts as a catalyst for change<li> <li>Communication Articulates the Rackspace story focusing on our value proposition through the lens of customers and the marketplace Inspires action by conveying a compelling vision and purpose in meaningful messages Actively listens and takes care to provide the right people the right information at the right time<li> <li>Collaboration Focus on wider business priorities when solving planning and implementing in order to optimize our collective results Demonstrates care and wider accountability for others success Displays vulnerable decision making and accepts influence of others for optimal business outcomes<li> <li>Business Acumen Demonstrates a deep and applicable understanding of how the business achieves its goals and objectives Is knowledgeable in current and future practices trends technology and information affecting the organization Knows the competition and is aware of how strategies and tactics work in the industrymarketplace<li> <li>Consulting Understands the problem the customer is trying to solve and then recommends a solution that will specifically address that problem Engages customers in identifying issues options and desired outcomes while keeping the customers best interests in mind Acquires a keen perspective on the customers business and operational needs Uses that broadening view to help resolve more complex and difficult issues and to anticipate new customer needs<li> <li>Influencing Exhibits the ability to persuade or convince others to support an idea recommendation or direction Understands who the key decision makers are and uses persuasion to gain the support and cooperation from all parties involved to achieve a desired course of action consistent with the organizations strategic goals and objectives<li> <li>Motivation SelfStarter Actively seeks and identifies opportunities to contribute to and achieve goals Maintains a sense of purpose value and ownership of their work and does so independently with little to no direction<li> <ul><p><b>Key Responsibilities<b> <p><ul><li>Other Incidental tasks related to the job as necessary<li> <li>Responsible for full sales cycle from lead to close<li> <li>Builds and owns account plans including pursuit plan timeline deliverables and goals for named prospects and strategic accounts assigned to them<li> <li>Builds and owns integrated portfolio plan to prioritize activities targeted at prospects and customer base<li> <li>Provides input into additional strategic pursuits within territory that align with overall Rackspace competitive strategy<li> <li>Coordinate with Marketing and BDRs to select targeted marketing plays to run for sales plays<li> <li>Leads defined sales process for all Rackspace solutions<li> <li>Conduct targeted outbound prospecting within assigned accounts Collaborates with sales support on outbound efforts and lead generation activities<li> <li>Utilizes business relationships to drive new business opportunities for new andor existing enterprise accounts<li> <li>Engage potential customer to understand highlevel needs and verify right fit for Rackspace solution and to qualify leads based on set framework<li> <li>Performs proactive assessments of how well Rackspace solutions meet the customer requirements and what customization would be required presents the assessment to customers as part of the sales process<li> <li>Lead efforts to create proposal for solution to prove value add Provides customers with Rackspace product offering based on facts and an understanding of their currentfuture business needs and objectives<li> <li>Develops and delivers innovative strategies that benefit customers andor customers<li> <li>Develops and nurtures relationships with key stakeholder to drive decisions that result in the close of the sale<li> <li>Leads the negotiation closure and documentation of customer contracts and renewals<li> <li>Recognized as an expert within Rackspace<li> <li>Proactively identifies and participates in the resolution of complex problems that impact the direction of the business<li> <li>Identifies opportunities to create promoter Partners amp Customers and works to identify new ways to leverage our product set in order to delight them<li> <li>Cultivates and maintains strong relationships with Support Teams Account Managers and Sales Support Teams<li> <li>Works closely with Sales Engineers Technical Sales Reps to perform in depth assessment of customer needs and infrastructures<li> <li>Utilizes business relationships to drive new opportunities<li> <ul><p><b>Knowledge<b> <p><ul><li>Regarded as the technical expert in their job discipline within the organization<li> <li>Requires indepth andor breadth of expertise in own job discipline and broad knowledge of other job disciplines within the organization function<li> <ul><p><b>Skills<b> <p><ul><li>Ability to anticipate business issues recommends product process or service improvements<li> <li>Able to overcome a high level of resistance that will be encountered early in the sales process<li> <li>Entrepreneurial mindset<li> <li>Able to communicate the same message in a different way to both technical and businessoriented people<li> <li>Superior ability to adapt messages to stakeholders at all levels of the company from CTO level to frontline technical support<li> <li>Strong presentation written and verbal communication skills Goal oriented with superior work ethic<li> <li>Able to influence others in decisionmaking<li> <li>Superior negotiation skills and the ability to negotiate with many personality types<li> <li>Effective time management skills and the ability to work numerous projects at once<li> <li>Strong problemsolving skills and a high level of patience and the ability to nurture<li> <li>Able to develop and manage internal and external business relationships of various temperaments talents and convictions<li> <ul><p><b>Education<b> <p><ul><li>Bachelors degree in Sales Marketing Business or a related field preferred<li> <ul><p><b>Experience<b> <p><ul><li>12 14 years of experience in the field of role required<li> <li>Experience cultivating new business with new andor existing customers required<li> <li>Prefer successful account managementIB sales experience incorporating valueservice selling in business or marketing experience<li> <ul><p><b>Travel<b> <p><ul><li>Domesticinternational travel required greater than 50<li> <ul><p><b>Disclaimer<b> <p><ul><li>The above information has been designed to indicate the general nature and level of work performed by employees in this classification It is not designed to contain or to be interpreted as a comprehensive inventory of all duties responsibilities and qualifications required of the employee assigned to this job<li> <ul><p> <p><p><b>Are you a Racker<b><p> <p>Rackers thrive in fastpaced environments built to inspire learning growing and innovating <p> <p> <p> <p>They are missioninspired valuesgrounded culturefocused and dedicated to making a positive impact in everything they do <p> <p> <p> <p>Rackers are inherently wired to solve problems and share ideas in small nimble teams <p> <p> <p> <p>As experts in what they do Rackers are serious about delivering a Fanatical Experience™ to our customers <p> <p>Rackers are valued members of a winning team on an inspiring mission and we want you to join the Racker family<p> <p> <p> <p><b>Why work at Rackspace Technology<b><p> <p><i>Find your fanatical<i> We deliver the best customer experience in the industry to businesses that perform lifesaving research power cities and feed millions<p> <p> <p> <p><i>Come as you are<i> Cultivating inclusion is not just the right thing to do it enables us to win Our Executive Inclusion Council and Racker Resource Groups RRGs partner to enable an inclusive workplace and drive initiatives such as Rackspaces participation in the annual Texas Conference for Women<p> <p> <p> <p><i>Satisfy your curiosity<i> No matter where you are going we can help you get there Our internal learning department Rackspace University® provides training and development to Rackers from Microsoft™ certifications to effective leadership training our goal is to help you grow<p> <p> <p> <p><i>Make a difference<i> At the core of every Racker is a drive to leave the world better than we found it and we are passionate about giving back to our communities across the globe While Rackers can leverage paid volunteer time off for any cause our Rack Gives Back program creates opportunities for Rackers to give their time and talent to others<p> <p> <p> <p><i>Live life completely<i> We offer a wellrounded suite of health and wellness programs that help our Rackers achieve a healthy and balanced lifestyle So while our Rackers are busy taking care of our customers we take care of our Rackers<p> <p><span> <span><p> <p><span> <span><p> <p><span>LIRemote LICM1<span><p> <p><span> <span><p> <p><span><span><span> <span><span>The following information is required by pay transparency legislation in the following states CA CO HI NY and WA This information applies only to individuals working in these states <span><p> <p><span><span><span> <span><span>The anticipated starting pay range for Colorado is <span><i>160400 282150<i><p> <p><span><span><span> <span><span>The anticipated starting pay range for the states of Hawaii and New York not including NYC is <span><i>170000 299090<i><p> <p><span><span><span> <span><span>The anticipated starting pay range for California New York City and Washington is <span><i>186900 329010<i><p> <p><span><span><span> <span><span>Unless already included in the posted pay range and based on eligibility the role may include variable compensation in the form of bonus commissions or other discretionary payments These discretionary payments are based on company andor individual performance and may change at any time Actual compensation is influenced by a wide array of factors including but not limited to skill set level of experience licenses and certifications and specific work location Information on <span>benefits<span> offered is here<span><p> <p><span> <span><p> <p><br ><p> <p><b>About Rackspace Technology<b><p> <p><span>We are the multicloud solutions experts We combine our expertise with the worlds leading technologies across applications data and security to deliver endtoend solutions We have a proven record of advising customers based on their business challenges designing solutions that scale building and managing those solutions and optimizing returns into the future Named a best place to work year after year according to Fortune Forbes and Glassdoor we attract and develop worldclass talent Join us on our mission to embrace technology empower customers and deliver the future<span><p> <p><span> <span><p> <p><b>More on Rackspace Technology<b><p> <p><span>Though were all different Rackers thrive through our connection to a central goal to be a valued member of a winning team on an inspiring mission We bring our whole selves to work every day And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age color disability gender reassignment or identity or expression genetic information marital or civil partner status pregnancy or maternity status military or veteran status nationality ethnic or national origin race religion or belief sexual orientation or any legally protected characteristic If you have a disability or special need that requires accommodation please let us know<span><p> <p><span> <span><p> <p><br ><p> <p><p>
Sr Database Administrator (Remote)
Company: PAR Technology
Location: Remote
Posted Mar 13, 2024
<div> <p>Hi there Were PAR and our purpose is<p> <p><strong>To deliver solutions that connect people to the restaurants meals and moments they love<strong><p> <p>We take that responsibility very seriously As a leading provider of technology to the top restaurant brands in the world were calling all rebels instigators idealists and builders to join our constantly growing team<p> <p>PAR invented the first standalone point of sale terminal over 40 years ago yet we operate much like a startup at the forefront of restaurant technology Today our solutions span Customer loyalty engagement restaurant management payment services drivethru and full POS integrations These solutions are used to serve tens of millions of guests every day in over 120 countries <p> <p>Our mission is to build the number one restaurant technology company in the world and were off to great start<p> <p>We believe that our ambition is only limited by our ability to attract and retain great people people who are up for the challenge to change the game with us If it sounds like you belong here we should meet<p> <p><br ><p><div> <p>We are seeking a talented and experienced Senior MySQL Database Administrator DBA to join our dynamic team If you have a passion for database management extensive experience with AWS RDS MySQL and thrive in a highavailability highdemand customer environment we want to hear from you<p> <p><span><strong>Position Overview<strong><span><p> <ul><li>As a Senior MySQL DBA at PAR Technologies you will play a crucial role in maintaining optimizing and scaling our MySQL database infrastructure<li> <li>You will work closely with the DBA team Engineering and DevOps teams to ensure the availability performance and reliability of our MySQL database systems<li> <ul><p><strong><u>Position Location<u><strong><p> <p>Remote Canada<p> <p><strong><u>Pay Band<u><strong><p> <p>The base salary range for this position is $108400 $162600 and will commensurate with work location experience skills certifications education and prior accomplishments This position may be eligible for additional compensation including a bonus commission andor equity as applicable <p> <p><span><strong>What Youll Do<strong><span><p> <ul><li>MySQL Database Management Administer monitor and maintain MySQL databases Ideally in AWS RDS but strong experience in Azure or GCP will also be considered<li> <li>Performance Tuning Optimize database performance by analyzing query execution plans identifying bottlenecks and implementing necessary changes<li> <li>Scaling and Capacity Planning Work on scaling our database infrastructure to accommodate growing data needs Perform capacity planning to ensure future requirements are met<li> <li>Backup and Recovery Implement and manage backup and recovery strategies to ensure data integrity and disaster recovery readiness<li> <li>Security Enforce database security best practices manage user access and ensure compliance with industry standards and regulations<li> <li>Parameter Group Settings Configure and finetune MySQL parameter group settings to optimize database performance and reliability<li> <li>High Availability Set up and maintain high availability solutions including replication and failover mechanisms<li> <li>Database Monitoring Implement monitoring and alerting systems to proactively identify and resolve database issues<li> <li>Automation Create and maintain automation scripts and tools for database provisioning maintenance and monitoring<li> <li>Documentation Keep comprehensive documentation of database configurations processes and procedures<li> <li>Collaboration Collaborate with crossfunctional teams to support application development data analysis and reporting needs<li> <ul><p><span><strong>What Youll Need<strong><span><p> <ul><li>Qualifications Bachelors degree in computer science Information Technology or a related field or equivalent work experience<li> <li>8+ years of experience as a MySQL Database Administrator in a 247 highavailability highdemand customer environment<li> <li>Strong proficiency in managing MySQL databases on AWS RDS or in Azure or GCP<li> <li>Experience with parameter group settings and performance tuning in MySQL<li> <li>Proficiency in writing and optimizing SQL queries<li> <li>Experience with monitoring tools like New Relic Performance Insights and DataDog<li> <li>Strong knowledge of database security best practices and compliance requirements<li> <li>Experience with database backup and recovery strategies<li> <li>Familiarity with high availability and replication configurations<li> <li>Scripting skills eg Shell Python for automation tasks<li> <li>Excellent problemsolving and troubleshooting skills<li> <li>Strong communication and collaboration skills<li> <li>AWS certifications related to database administration eg AWS Certified Database Specialty is a plus<li> <ul><p><strong><u>Who We Are <u><strong><p> <p>At PAR we believe we will win or lose through the culture we build<p> <p>Our culture is built on 4 values<p> <ul><li>Speed we are the kind of people who do not wait for the elevator<li> <li>Ownership we want owners not renters<li> <li>Focus success is built from focusing on what matters most<li> <li>Winning Together for PAR to win we need our customers our employees our suppliers our shareholders and our community to succeed<li> <ul><p>We believe by committing to these values and more we can build a cultural spirit that combined with our products will create years of longterm success<p> <p>PAR is proud to provide equal employment opportunities to all qualified applicants for employment without regard to race color religion sex including pregnancy sexual orientation gender identity national origin ethnicity age disability citizenship genetic information status as a protected veteran marital status or any other protected characteristic under applicable laws<p> <div><br ><p>PAR is proud to provide equal employment opportunities EEO to all employees and applicants for employment without regard to race color religion sex national origin age disability or genetics We also provide reasonable accommodations to individuals with disabilities in accordance with applicable laws If you require reasonable accommodation to complete a job application preemployment testing a job interview or to otherwise participate in the hiring process or for your role at PAR please contact parleavepartechcom If youd like more information about your EEO rights as an applicant please visit the US Department of Labors website <p> <div>
ServiceNow Developer
Company: Intact Technology
Location: Washington DC
Posted Mar 13, 2024
<p><p> <p><br ><span><span><span><b><span> ServiceNow Developer<span><b><span><span><span><br ><span><span><span><b><span> Reston VA Remote<span><b><span><span><span><br ><span><span><span>Intact Technology is seeking exceptional technologists to develop implement integrate manage and administer ServiceNow solutions for large enterprise customers US Citizenship Required<span><span><span><br ><span><span><span>The ideal candidate will enjoy a fastpaced culture that promotes the development of new ideas in an innovative environment This candidate must be customer focused have excellent time management communication leadership and followup skills<span><span><span><br ><span><span><span><b><span><span><span><span>Intact Culture<span><span><span><span><b><span><span><span><br ><span><span><span>Intact is committed to customer success employee satisfaction and making the world a better place Our culture thrives on individuality independence autonomy and empowerment We promote a healthy worklife balance full of flexibility to spend time with your family and cultivate your unique personal hobbies and interests We cant wait to learn about yours<span><span><span><br ><span><span><span>We know that our people are our most valuable resource therefore we demonstrate an authentic interest in the wellbeing of our employees This is evident not only in the way we handle remote work and time off but also in the personal and thoughtful questions we ask and the personal development goals we help employees achieve Intact is committed to providing the highest level of service to its customers and we know that begins with employees who feel valued and fulfilled We take pride in creating a positive workplace and experience for our employees and have been named a Washington Post Top Workplace in 2016 2017 2018 2019 2021 2022 and 2023 We really care about you and we really mean it <span><span><span><br ><span><span><span><span>Visit our <span><span>team page<span><span> if youd like to see what other employees are saying <span><span><span><span><br ><span><span><span><b><span><span><span><span>Duties amp Responsibilities<span><span><span><span><b><span><span><span><p> <ul><li><span><span><span><span>Implement core configuration user stories with some guidance<span><span><span><span><li> <li><span><span><span><span>User stories could cover service catalog catalog itemsrecord producers knowledge basesknowledge articles notifications assignment rules using advanced work assignment and Service Level Agreement SLA configurations and workflows<span><span><span><span><li> <li><span><span><span><span>Implement reports and dashboards<span><span><span><span><li> <li><span><span><span><span>Execute unit testing to ensure that implemented user stories meet acceptance criteria<span><span><span><span><li> <li><span><span><span><span>Conduct peer reviews of other developers user stories<span><span><span><span><li> <li><span><span><span><span>Provide technical documentation as required<span><span><span><span><li> <li><span><span><span><span>Ensure all ServiceNow certifications are kept current with new releases<span><span><span><span><li> <ul><p><br ><span><span><span><b><span><span><span><span>Required Qualifications<span><span><span><span><b><span><span><span> <p><ul><li><span><span><span><span>1+ year of experience with implementing major ServiceNow modulesapplications<span><span><span><span><li> <li><span><span><span><span>Solid understanding of the ServiceNow platform including administration and configuration<span><span><span><span><li> <li><span><span><span><span>Familiarity with JavaScript<span><span><span><span><li> <li><span><span><span><span>Experience with Agile and Scrum methodologies actively participating in the software development life cycle SDLC<span><span><span><span><li> <li><span><span><span><span>Customerfocused with excellent time management communication and followup skills<span><span><span><span><li> <li><span><span><span><span>Possession of ServiceNow Certified System Administrator CSA and or ServiceNow Certified Application Developer CAD strongly preferred<span><span><span><span><li> <li><span><span><span><span>Complete 1 Certified Implementation Specialist CIS certification within 6 months of hire<span><span><span><span><li> <ul><p><span><span><span><b><span><span><span><span>Intact Technologys Talent Vision All for One One for All<span><span><span><span><b><span><span><span> <p><ul><li><span><span><span><span><span>We are stakeholders in our customers success Do it well or not at all<span><span><span><span><span><li> <li><span><span><span><span><span>We are super passionate about delivering the best outcomes for our customers<span><span><span><span><span><li> <li><span><span><span><span><span>Our people are doers makers creators thinkers and creative problem solvers<span><span><span><span><span><li> <li><span><span><span><span><span>Our culture thrives on individuality independence autonomy and empowerment<span><span><span><span><span><li> <li><span><span><span><span><span>We encourage a healthy worklife balance<span><span><span><span><span><li> <ul><p><br ><span><span><span><b><span><span><span><span>Exceptional benefits for exceptional performers<span><span><span><span><b><span><span><span> <p><ul><li><span><span><span><span><span>Ongoing personal and professional development<span><span><span><span><span><li> <li><span><span><span><span><span>Unlimited paid time away from work to go on adventures relax or recover plus 12 paid holiday<span><span><span><span><span><li> <li><span><span><span><span><span>Company holiday closure December 25th January 1st<span><span><span><span><span><li> <li><span><span><span><span><span>Premium healthcare plans Medical Dental Vision including HSA and FSA options<span><span><span><span><span><li> <li><span><span><span><span><span>Qualified 401k Program<span><span><span><span><span><li> <li><span><span><span><span><span>Virtual happy hours and other team building events<span><span><span><span><span><li> <li><span><span><span><span><span>Wellness Clubs that cater to different interests<span><span><span><span><span><li> <ul><p><br ><span><span><span>Intact Technology is an Affirmative Action Employer and is committed to providing equal employment opportunities without regard to an individuals race color religion age gender identification sexual orientation veteran status national origin or disability<span><span><span><br ><span><span><span> <span><span><span><p>
Senior ServiceNow Developer
Company: Intact Technology
Location: Washington DC
Posted Mar 13, 2024
<p><p> <p><span><span><span><b><span> ServiceNow Senior Developer<span><b><span><span><span><br ><span><span><span><b><span> Reston VA Remote<span><b><span><span><span><br ><span><span><span>Intact Technology is seeking exceptional technologists to develop implement integrate manage and administer ServiceNow solutions for large enterprise customers US Citizenship Required<span><span><span><br ><span><span><span>The ideal candidate will enjoy a fastpaced culture that promotes the development of new ideas in an innovative environment This candidate must be customer focused have excellent time management communication leadership and followup skills<span><span><span><br ><span><span><span><b><span><span><span><span>Intact Culture<span><span><span><span><b><span><span><span><br ><span><span><span>Intact is committed to customer success employee satisfaction and making the world a better place Our culture thrives on individuality independence autonomy and empowerment We promote a healthy worklife balance full of flexibility to spend time with your family and cultivate your unique personal hobbies and interests We cant wait to learn about yours<span><span><span><br ><span><span><span>We know that our people are our most valuable resource therefore we demonstrate an authentic interest in the wellbeing of our employees This is evident not only in the way we handle remote work and time off but also in the personal and thoughtful questions we ask and the personal development goals we help employees achieve Intact is committed to providing the highest level of service to its customers and we know that begins with employees who feel valued and fulfilled We take pride in creating a positive workplace and experience for our employees and have been named a Washington Post Top Workplace in 2016 2017 2018 2019 2021 2022 and 2023 We really care about you and we really mean it <span><span><span><br ><span><span><span><span>Visit our <span><span>team page<span><span> if youd like to see what other employees are saying <span><span><span><span><br ><span><span><span><b><span><span><span><span>Duties amp Responsibilities<span><span><span><span><b><span><span><span><p> <ul><li><span><span><span><span>Implement core configuration user stories with minimal guidance<span><span><span><span> <li> <li><span><span><span><span>User stories could cover service catalog catalog itemsrecord producers knowledge basesknowledge articles notifications assignment rules using advanced work assignment and Service Level Agreement SLA configurations and workflows<span><span><span><span><li> <li><span><span><span><span>Implement integrations utilizing Integration Hub and relevant Spokes<span><span><span><span><li> <li><span><span><span><span>Implement reports and dashboards<span><span><span><span><li> <li><span><span><span><span>Execute unit testing to confirm user stories meet acceptance criteria as implemented<span><span><span><span><li> <li><span><span><span><span>Peer review of other developers user stories<span><span><span><span><li> <li><span><span><span><span>Provide technical documentation as required<span><span><span><span><li> <li><span><span><span><span>Development management and configuration of ServiceNow applications modules enhancements product development and some system administration tasks <span><span><span><span><li> <li><span><span><span><span>Provide coaching and guidance to junior developers on best practice approaches to implement required functionality involving technical leads as required<span><span><span><span><li> <ul><p><br ><span><span><span><b><span><span><span><span>Required Qualifications<span><span><span><span><b><span><span><span> <p><ul><li><span><span><span><span>5+ years of experience with software design and development <span><span><span><span><li> <li><span><span><span><span>3+ years of experience with ServiceNow development including core platform <span><span><span><span><li> <li><span><span><span><span>Multiple implementations of ServiceNow modules within the last 2 years <span><span><span><span><li> <li><span><span><span><span>Experience in working with Web technologies including JavaScript Ajax HTML AngularJS and CSS <span><span><span><span><li> <li><span><span><span><span>Experience with Agile and Scrum methodologies and participating in the software development life cycle SDLC<span><span><span><span><li> <li><span><span><span><span>Ideal candidate would possess CSA CAD and a minimum of 2 Certified Implementation Specialist CIS certifications and 5 microcertifications or would acquire these certifications within 6 months of hire <span><span><span><span><li> <ul><p><span><span><span><b><span><span><span><span>Intact Technologys Talent Vision All for One One for All<span><span><span><span><b><span><span><span> <p><ul><li><span><span><span><span><span>We are stakeholders in our customers success Do it well or not at all<span><span><span><span><span><li> <li><span><span><span><span><span>We are super passionate about delivering the best outcomes for our customers<span><span><span><span><span><li> <li><span><span><span><span><span>Our people are doers makers creators thinkers and creative problem solvers<span><span><span><span><span><li> <li><span><span><span><span><span>Our culture thrives on individuality independence autonomy and empowerment<span><span><span><span><span><li> <li><span><span><span><span><span>We encourage a healthy worklife balance<span><span><span><span><span><li> <ul><p><br ><span><span><span><b><span><span><span><span>Exceptional benefits for exceptional performers<span><span><span><span><b><span><span><span> <p><ul><li><span><span><span><span><span>Ongoing personal and professional development<span><span><span><span><span><li> <li><span><span><span><span><span>Unlimited paid time away from work to go on adventures relax or recover plus 12 paid holiday<span><span><span><span><span><li> <li><span><span><span><span><span>Company holiday closure December 25th January 1st<span><span><span><span><span><li> <li><span><span><span><span><span>Premium healthcare plans Medical Dental Vision including HSA and FSA options<span><span><span><span><span><li> <li><span><span><span><span><span>Qualified 401k Program<span><span><span><span><span><li> <li><span><span><span><span><span>Virtual happy hours and other team building events<span><span><span><span><span><li> <li><span><span><span><span><span>Wellness Clubs that cater to different interests<span><span><span><span><span><li> <ul><p><br ><span><span><span>Intact Technology is an Affirmative Action Employer and is committed to providing equal employment opportunities without regard to an individuals race color religion age gender identification sexual orientation veteran status national origin or disability<span><span><span><br > <p>
A/R Specialist
Company: ALTEN Technology USA
Location: Greensboro, NC
Posted Mar 13, 2024
<div> <p>Were ALTEN Technology USA an engineering company that provides solutions for engineering technology and product development projects For decades weve been helping our clients develop products that are changing the world whether thats by shaping the future of space exploration saving lives with medical devices that set a new standard of care or creating the fully autonomous electric taxi of tomorrow Our team of more than 600 people works across industries including aerospace medical devices and life sciences unmanned systems and robotics automotive OEM and tier 1 suppliers commercial vehicle electric vehicles rail and more Our offices across the US have different industry focuses and engage with our clients in different ways ranging from working onsite at client facilities to performing product development at our delivery centers<br > <br >ALTEN Group our parent company has been a leader in engineering and information technology for more than 30 years ALTEN Group operates in 30 countries across Europe North America Asia Africa and the Middle East and employs more than 36000 people 88 of whom are engineers The company covers the whole development cycle and offers a choice of service levels from technology consulting to complete project outsourcing<br > <br >When you join ALTEN Technology USA you join a group of people passionate about collaborating to solve some of the worlds most technical engineering challenges Our success is tied to taking care of our employees by building relationships and providing opportunities for mentorship and career growth We offer comprehensive benefits for all fulltime employees including medical dental and vision insurance a 401k plan with employer matching paid time off PTO paid parental leave and mentorship to help you take your career to the next level You dont have to take our word for it that we are a great place to workwe were named on the 2023 Top Workplaces list thanks to feedback from our proud employees<p> <div> <p><strong><u>Essential Duties and Responsibilities<u><strong><p> <ul><li>Obtain POs by working with customers and Business Managers<li> <li>Enter POs into NetSuite daily<li> <li>Monitor PO exhaustion while invoicing keeping business unit abreast of status<li> <li>Update and maintain correct billing rules in system<li> <li>Ensure invoices sent out are accurate and sent in a timely manner<li> <li>Work closely with business managers to obtain billing rates invoicing needs<li> <li>Resolve billing errors<li> <li>Respond to customer and business managers inquiries<li> <li>Reconcile Payments<li> <li>Cash Application<li> <li>ADHOC Projects<li> <ul><p><strong><u>Qualifications<u><strong><p> <ul><li>04 Years of experience<li> <li>Prior experience in an Accounts Receivable role Invoicing and cash applications experience required<li> <li>Proficiency with ERPs NetSuite OpenAir a plus<li> <li>Proficient in Microsoft Applications specifically Excel Pivot Tables VLOOKUP etc<li> <li>Possess an understanding of basic principles of finance accounting<li> <li>Excellent communication and interpersonal skills<li> <li>Strong attention to detail<li> <li>Strong time management and organizational skills<li> <li>Strong work ethic and problem solving skills<li> <li>Ability to be flexible with a growing team and process changes<li> <li>Ability to drive process change<li> <ul><p><br ><p><p><strong><u>Preferred skills and qualifications<u><strong><p> <ul><li>Associate degree or equivalent<li> <li>Experience in driving process improvement<li> <ul><div> <p>ALTEN Technology is an Equal Opportunity Employer Our Policy is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individuals age race color sex religion national origin disability sexual orientation gender identityexpression or veteran status<p> <div>
Technical Support
Company: Avid Technology Professionals
Location: Washington DC
Posted Mar 13, 2024
<p>Responsibilities <p> <p>Supports and provides Tier I Help Desk and Tier II Escalation problem identification diagnosis and resolution of problems <p> <p>Provides support for the escalation and communication of status to agency management and internal customers <p> <p>Observes analyzes and reports data and when appropriate makes necessary repairs to equipment <p> <p>Utilizes various engineering and scientific drawings manuals and other related documentation in the performance of assigned tasks This position requires shift work <p> <p>MANDATORY SKILLS Required Skills <p> <p>6+ years of directly relevant experience <p> <p>Experience andor familiarity with one or more of the following M365 Call Distribution Systems Red Hat Microsoft Windows 10 11 VMware SharePoint <p> <p>Experience with monitoring system health and status <p> <p>Experience documenting problems and resolutions through a tracking program <p> <p>Experience performing various administrative duties and provide technical assistance with the supervision of a team leader to remotely located users <p> <p>Tier I experience General troubleshooting triage or performance of specific tasks ie user account creation password resetsunlocks share drive access remote software installations <p> <p>Required Education <p> <p>HS diploma <p> <p>Must be able to work shift schedule <p> <p>US Citizenship <p> <p>Must have an activecurrent Top Secret clearance with SCI eligibility <p> <p>Must be able to obtain DHS Suitability <p> <p>OPTIONAL SKILLS Desired Skills <p> <p>Experience interfacing with the following groups software development testing integration deployment sustainment maintenance etc <p> <p>Experience working in an Agile environment <p> <p>Experience with ITIL methodology <p> <p>Experience andor familiarity with one or more of the following shell scripts Bourne C Krone Bash Perl etc <p> <p>Experience andor familiarity with one or more of the following TCPIP Cisco switches and routers VLAN firewall VPN storage arrays RAID Blades etc <p> <p>Experience performing incident response tiered support model using an Incident Management System <p> <p>Tier II experience Prioritize incidents Perform detailed troubleshooting root cause analysis Determine multiuser multisystem correlations <p> <p>Experience interfacing directly with customer and program management team <p> <p>Experience providing status to program management and input to customer status reports <p> <p>Desired Certifications <p> <p>DoD 85701M Compliance at IAT Level I <p> <p>Information Technology Infrastructure Library ITIL certification <p> <p><strong> About Avid Technology Professionals <strong> <p> <p>Avid Technology Professionals LLC ATP is a premiere provider of software and systems engineering and acquisition program management services for the community ATP is actively seeking to pursue contract opportunities with other departments and agencies in the federal government in state governments and in the commercial sectors Delivered by seasoned experts in the IT field ATP solutions adeptly address the IT concerns manifesting in both the federal and commercial sectors <p> <p><strong> Employee Benefits <strong> <p> <p>The ATP Employee Benefits package includes <p> <ul><li> A Supportive and Equitable Working Environment that is both Stimulating and Challenging <li> <li> Competitive Hourly Salary <li> <li> Unique Employee Success Sharing Program that allows ATP employees to Share in Companys Successes <li> <li> Automatic Approved Overtime as long as contract permits <li> <li> Retirement Pay 401K 100 company paid immediately vested with ProfitSharing Component <li> <li> Company Medical Coverage Plans HMO Open Access PPO plans <li> <li> Company Dental Plan widely accepted comprehensive and flexible <li> <li> Progressive Overtime Policy <li> <li> Flexible Spending Account benefit <li> <li> Lucrative Referral Bonus Policy <li> <li> Holiday Scheduling that Coincides with Government Holidays <li> <li> Robust Professional Expenses amp Training Program <li> <li> Computer Allowance <li> <li> Internet Allowance <li> <li> Short and Long Term Disability <li> <li> Life Insurance <li> <ul>
Sr Big Data Engineer - (Remote)
Company: PAR Technology
Location: Remote
Posted Mar 13, 2024
<div> <p>Hi there Were PAR and our purpose is<p> <p><strong>To deliver solutions that connect people to the restaurants meals and moments they love<strong><p> <p>We take that responsibility very seriously As a leading provider of technology to the top restaurant brands in the world were calling all rebels instigators idealists and builders to join our constantly growing team<p> <p>PAR invented the first standalone point of sale terminal over 40 years ago yet we operate much like a startup at the forefront of restaurant technology Today our solutions span Customer loyalty engagement restaurant management payment services drivethru and full POS integrations These solutions are used to serve tens of millions of guests every day in over 120 countries <p> <p>Our mission is to build the number one restaurant technology company in the world and were off to great start<p> <p>We believe that our ambition is only limited by our ability to attract and retain great people people who are up for the challenge to change the game with us If it sounds like you belong here we should meet<p> <p><br ><p><div> <p><strong><u>Position Description <u><strong><p> <p>Punchh is looking for a Senior Big Data Engineer that will play a critical role in shaping Punchhs data innovations They will help create cuttingedge Big Data solutions by leveraging their prior industrial experience<p> <p>This role requires close collaboration with the Machine Learning Software Engineering and Product Departments where you will be given the opportunity to not only serve internal teams but also our business clients<p> <p><strong><u>Position Location<u><strong><p> <p>Remote Canada<p> <p><strong><u>Pay Band<u><strong><p> <p>The base salary range for this position is $107200 $165600 commensurate with work location experience skills certifications education and prior accomplishments This position may be eligible for additional compensation including a bonus commission andor equity as applicable <p> <p><strong><u>What youll do<u><strong><p> <ul><li>Work with large data sets and implement sophisticated data pipelines with both structured and structured data<li> <li>Collaborate with stakeholders to design scalable solutions<li> <li>Manage and optimize our internal data pipeline that supports marketing customer success and data science to name a few<li> <li>Be a technical leader of Punchhs big data platform that supports AI and BI products<li> <li>Work with infra and operations team to monitor and optimize existing infrastructure<li> <li>Occasional business travels are required<li> <ul><p><strong><u>Why We Need You<u><strong><p> <ul><li>10+ years of experience as a Big Data engineering professional developing scalable big data solutions<li> <li>Advanced degree in computer science engineering or other related fields<li> <li>Demonstrated strength in data modelling and SQL within a Lakehouse architecture<li> <li>Extensive knowledge with cloud technologies eg AWS and Azure<li> <li>Excellent software engineering background High familiarity with software development life cycle Familiarity with GitHubAirflow<li> <li>Advanced knowledge of big data technologies such as programming language Python Java relational Postgres mysql NoSQL Mongodb Hadoop EMR and streaming Kafka Spark<li> <li>Strong problem solving skills with demonstrated rigor in building and maintaining a complex data pipeline<li> <li>Exceptional communication skills and ability to articulate a complex concept with thoughtful actionable recommendations<li> <ul><p><strong><u>Who We Are <u><strong><p> <p>At PAR we believe we will win or lose through the culture we build<p> <p>Our culture is built on 4 values<p> <ul><li>Speed we are the kind of people who do not wait for the elevator<li> <li>Ownership we want owners not renters<li> <li>Focus success is built from focusing on what matters most<li> <li>Winning Together for PAR to win we need our customers our employees our suppliers our shareholders and our community to succeed<li> <ul><p>We believe by committing to these values and more we can build a cultural spirit that combined with our products will create years of longterm success<p> <p>PAR is proud to provide equal employment opportunities to all qualified applicants for employment without regard to race color religion sex including pregnancy sexual orientation gender identity national origin ethnicity age disability citizenship genetic information status as a protected veteran marital status or any other protected characteristic under applicable laws<p> <div><br ><p>PAR is proud to provide equal employment opportunities EEO to all employees and applicants for employment without regard to race color religion sex national origin age disability or genetics We also provide reasonable accommodations to individuals with disabilities in accordance with applicable laws If you require reasonable accommodation to complete a job application preemployment testing a job interview or to otherwise participate in the hiring process or for your role at PAR please contact parleavepartechcom If youd like more information about your EEO rights as an applicant please visit the US Department of Labors website <p> <div>
Systems Engineer Level 3
Company: General Dynamics Information Technology
Location: Baltimore, MD
Posted Mar 13, 2024
<p><b>Type of Requisition<b> <p> <p>Regular <p> <p><b>Clearance Level Must Currently Possess<b> <p> <p>Top Secret SCI + Polygraph <p> <p><b>Clearance Level Must Be Able to Obtain<b> <p> <p>Top Secret SCI + Polygraph <p> <p><b>Suitability<b> <p> <p><b>Public TrustOther Required<b> <p> <p><b>Job Family<b> <p> <p>Systems Engineering <p> <p><b>Job Qualifications<b> <p> <p><b>Skills<b> <p> <p>Systems Architecture Systems Development Systems Engineering <p> <p><b>Certifications<b> <p> <p>DoD IAT2 DoD <p> <p><b>Experience<b> <p> <p>20 + years of related experience <p> <p><b>US Citizenship Required<b> <p> <p>Yes <p> <p><b>Job Description<b> <p> <p>Systems Engineer Expert <p> <p>Deliver simple solutions to complex problems as a Systems Engineer Sr Advisor at GDIT Here youll tailor cuttingedge solutions to the unique requirements of our clients With a career in application development youll make the end users experience your priority and well make your career growth ours <p> <p>At GDIT people are our differentiator As a Systems Engineer Sr Advisor you will help ensure today is safe and tomorrow is smarter Our work depends on Systems Engineer Sr Advisor joining our team to support our Maryland Customer <p> <p>JOB SUMMARY <p> <p>Analyzes users requirements concept of operations documents and highlevel system architectures to develop system requirements specifications Analyzes system requirements and leads design and development activities Guides users in formulating requirements advises alternative approaches and conducts feasibility studies Provides technical leadership for the integration of requirements design and technology Incorporates new plans designs and systems into ongoing operations Develops technical documentation Develops system Architecture and system design documentation Guides system development and implementation planning through assessment or preparation of system engineering management plans and system integration and test plans Interacts with the Government regarding Systems Engineering technical considerations and for associated problems issues or conflicts Ultimate responsibility for the technical integrity of work performed and deliverables associated with the Systems Engineering area of responsibility Communicates with other program personnel government overseers and senior executives <p> <p>WHAT YOULL NEED TO SUCCEED <p> <p> Education Bachelors degree in System Engineering Computer Science Information Systems Engineering Science Engineering Management or related discipline from an accredited college or university is required Five 5 years of additional SE experience may be substituted for a bachelors degree Required Experience Twenty 20 years experience as a SE in programs and contracts of similar scope type and complexity is required Demonstrated experience in planning and leading Systems Engineering efforts is required Required Technical Skills Must have one of the following DoD approved certifications to meet the categorylevel IAT2 CCNA Security CySA+ GICSP GSEC Security+ CE CND or SSCP Security Clearance Level TSSCI FSP Required Skills and Abilities Responsible for understanding the needs of the customers A solid technical background with a focus on IT systems Candidate must also have Service Now implementation experience Location Customer Site Maryland US Citizenship Required <p> <p>GDIT IS YOUR PLACE Fullflex work week to own your priorities at work and at home 401K with company match Comprehensive health and wellness packages Internal mobility team dedicated to helping you own your career Professional growth opportunities including paid education and certifications Cuttingedge technology you can learn from <p> <p>ITPolyMD <p> <p><b>Scheduled Weekly Hours<b> <p> <p>40 <p> <p><b>Travel Required<b> <p> <p>Less than 10 <p> <p><b>Telecommuting Options<b> <p> <p>Onsite <p> <p><b>Work Location<b> <p> <p>USA MD Fort Meade <p> <p><b>Additional Work Locations<b> <p> <p>We are GDIT A global technology and professional services company that delivers consulting technology and mission services to every major agency across the US government defense and intelligence community Our 30000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation We operate across 30 countries worldwide offering leading capabilities in digital modernization AIML Cloud Cyber and application development Together with our clients we strive to create a safer smarter world by harnessing the power of deep expertise and advanced technology <p> <p>We connect people with the most impactful client missions creating an unparalleled work experience that allows them to see their impact every day We create opportunities for our people to lead and learn simultaneously From securing our nations most sensitive systems to enabling digital transformation and cloud adoption our people are the ones who make change real <p> <p>GDIT is an Equal OpportunityAffirmative Action employer All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or veteran status or any other protected class<p>
ServiceNow Architect
Company: Intact Technology
Location: Washington DC
Posted Mar 13, 2024
<p><p> <p align=center><span><span><span><span><b> SERVICENOW ARCHITECT<b><span><span><span><span><p> <p align=center><span><span><span><span><b>Reston VA Remote<b><span><span><span><span><p> <p><span><span><span>Intact Technology is seeking exceptional technologists to architect develop implement integrate manage and administer ServiceNow solutions for large enterprise customers US Citizenship Required<span><span><span><br ><span><span><span>The ideal candidate will enjoy a fastpaced culture that promotes the development of new ideas in an innovative environment This candidate must be customer focused have excellent time management communication leadership and followup skills<span><span><span><br ><span><span><span><b><span><span><span><span>Intact Culture<span><span><span><span><b><span><span><span><br ><span><span><span>Intact is committed to customer success employee satisfaction and making the world a better place Our culture thrives on individuality independence autonomy and empowerment We promote a healthy worklife balance full of flexibility to spend time with your family and cultivate your unique personal hobbies and interests We cant wait to learn about yours<span><span><span><br ><span><span><span>We know that our people are our most valuable resource therefore we demonstrate an authentic interest in the wellbeing of our employees This is evident not only in the way we handle remote work and time off but also in the personal and thoughtful questions we ask and the personal development goals we help employees achieve Intact is committed to providing the highest level of service to its customers and we know that begins with employees who feel valued and fulfilled We take pride in creating a positive workplace and experience for our employees and have been named a Washington Post Top Workplace in 2016 2017 2018 2019 2021 2022 and 2023 We really care about you and we really mean it <span><span><span><br ><span><span><span><span>Visit our <span><span>team page<span><span> if youd like to see what other employees are saying <span><span><span><span><br ><span><span><span><b><span><span><span><span>Duties amp Responsibilities<span><span><span><span><b><span><span><span><p> <ul><li><span><span><span><span>Partner with Project Manager to ensure Intact delivery of expected client outcomes with outstanding customer satisfaction<span><span><span><span><li> <li><span><span><span><span>Accountable for all aspects of the technical solution including overall solution architecture best practice configuration of the ServiceNow modules and integration analysis and design<span><span><span><span><li> <li><span><span><span><span>Provides guidelines guardrails and direction in implementation of solution<span><span><span><span><li> <li><span><span><span><span>Supports presales solutioning efforts and reviews statements of work <span><span><span><span><li> <li><span><span><span><span>Participates in the development of estimating models standard workplans resource plans and reusable assets to improve consistency of delivery <span><span><span><span><li> <li><span><span><span><span>Mentors and develops more junior technical staff <span><span><span><span><li> <li><span><span><span><span>Participates in the recruiting and hiring process for technical staff<span><span><span><span><li> <li><span><span><span><span>Networking with peers on technical matters design prototypes system designs and enterprisewide research projects<span><span><span><span><li> <li><span><span><span><span>Provide handson development when necessary<span><span><span><span><li> <ul><p><br ><span><span><span><b><span><span><span><span>Required Qualifications<span><span><span><span><b><span><span><span> <p><ul><li><span><span><span><span>Minimum 8 10 years of ServiceNow development and or solution architecture<span><span><span><span><li> <li><span><span><span><span>Broad and deep knowledge and understanding of the ServiceNow platform <span><span><span><span><li> <li><span><span><span><span>Deep knowledge and expertise in 12 ServiceNow product areas<span><span><span><span><li> <li><span><span><span><span>Experience developing and implementing systems using AgileScrum methodology<span><span><span><span><li> <li><span><span><span><span>Microservices architecture knowledge enterprise integration patterns<span><span><span><span><li> <li><span><span><span><span>Ability to design architect and configure multiple applications modules in the ServiceNow platform as we all as to design architect and configure complex integrations between ServiceNow and thirdparty applications<span><span><span><span><li> <li><span><span><span><span>Minimum 8 or more major module implementations in the last 3 years last 2 in Architect role<span><span><span><span><li> <li><span><span><span><span>Ideal candidate would possess a CSA CAD and a minimum of 2 Certified Implementation Specialist CIS certifications and 5 microcertifications or would acquire these certifications within 6 months of hire <span><span><span><span><li> <li><span><span><span><span>Ideal candidate also possesses a CMA CTA preferred<span><span><span><span><li> <li><span><span><span><span>Strong communication and customer relationship skills and the ability to adjust for audience appropriately <span><span><span><span><li> <ul><p><span><span><span><b><span><span><span><span>Intact Technologys Talent Vision All for One One for All<span><span><span><span><b><span><span><span> <p><ul><li><span><span><span><span><span>We are stakeholders in our customers success Do it well or not at all<span><span><span><span><span><li> <li><span><span><span><span><span>We are super passionate about delivering the best outcomes for our customers<span><span><span><span><span><li> <li><span><span><span><span><span>Our people are doers makers creators thinkers and creative problem solvers<span><span><span><span><span><li> <li><span><span><span><span><span>Our culture thrives on individuality independence autonomy and empowerment<span><span><span><span><span><li> <li><span><span><span><span><span>We encourage a healthy worklife balance<span><span><span><span><span><li> <ul><p><br ><span><span><span><b><span><span><span><span>Exceptional benefits for exceptional performers<span><span><span><span><b><span><span><span> <p><ul><li><span><span><span><span><span>Ongoing personal and professional development<span><span><span><span><span><li> <li><span><span><span><span><span>Unlimited paid time away from work to go on adventures relax or recover plus 12 paid holiday<span><span><span><span><span><li> <li><span><span><span><span><span>Company holiday closure December 25th January 1st<span><span><span><span><span><li> <li><span><span><span><span><span>Premium healthcare plans Medical Dental Vision including HSA and FSA options<span><span><span><span><span><li> <li><span><span><span><span><span>Qualified 401k Program<span><span><span><span><span><li> <li><span><span><span><span><span>Virtual happy hours and other team building events<span><span><span><span><span><li> <li><span><span><span><span><span>Wellness Clubs that cater to different interests<span><span><span><span><span><li> <ul><p><br ><span><span><span>Intact Technology is an Affirmative Action Employer and is committed to providing equal employment opportunities without regard to an individuals race color religion age gender identification sexual orientation veteran status national origin or disability<span><span><span><p>
Customer Experience (CX) Analyst
Company: Mulberry Technology
Location: Remote
Posted Mar 13, 2024
<div> <p>Mulberry is disrupting the $50B product insurance industry with consumerfirst product protection solutions built for ecommerce Mulberry provides consumers with various product and shopping protection options to suit their needs ranging from unlimited coverage to free plans We are passionate about helping consumers shop with confidence and protect everything they buy online without the crazy markups and fine print gotchas all too common in the insurance industry<p> <div> <p><span>As a Customer Experience Analyst at Mulberry you will play a critical role in providing bestinclass support to our customers and will serve as the frontline in their interactions with our brand A typical day will consist of responding to customer support emails educating customers on our product corresponding with our retailers and using data to inform process and product improvements for a superior customer experience <span><p> <p><strong>What Youll Do<strong><p> <ul><li><span>Field inbound customer communication via multiple channels chat emails social media phone calls and resolve customer requests with expediency<span><li> <li><span>Identify and track customer issues and complaints to ensure transparency and a bestinclass customer experience <span><li> <li><span>Keep abreast of Mulberrys various coverage offerings amp partnerships to quickly respond to customers coverage inquiries <span><li> <li><span>Escalate technical and <span><span>process<span><span>flow issues to the Development and Product teams <span><li> <li><span>Collaborate with our claims team as needed such as collecting information for claims on a call or scheduling a repair or service appointment <span><li> <ul><p><strong>What Were Seeking<strong><span> <span><p> <ul><li><span>12 years of experience in a customer support<span><span>experience<span><span> role<span><li> <li><span>Weekend and flexible availability <span><li> <li><span>Strong verbal amp written communication skills<span><li> <li><span>Passion for customer service and technology a real people person<span><li> <li><span>Experience working for a small team or startup<span><li> <li><span>Experience working crossfunctionally<span><li> <li><span>Driven and ready for a challenge able to take initiative<span><li> <li><span>Empathetic smart and ambitious<span><li> <li><span>Technical detailoriented mindset with the ability to analyze and synthesize data<span><li> <li><span>Cando attitude no task is too small or too large<span><li> <li><span>Strong organizational skills<span><li> <li><span>Able to identify gaps and propose solutions<span><li> <li><span>Able to multitask in a highpressure environment while meeting and managing deadlines<span><li> <li><span>Downtoearth engaging personality<span><li> <li><span>Great sense of humor<span><li> <ul><p><strong>Nicetohaves<strong><span> <span><p> <ul><li><span>Experience with<span><span> Zendesk amp live chats<span><li> <li><span>Familiarity with ecommerce fintech or insurance <span><li> <ul><p><strong>Benefits and Perks<strong><p> <ul><li><span>Equity in a Series B startup <span><li> <li><span>Medical vision dental amp HSA benefits<span><li> <li><span>Unlimited vacation policy so you can unplug and recharge whenever you need it 15 days min recommended <span><li> <li><span>Compensation range location and experience dependent $45000 per annum<span><li> <ul><p><span>Come join us<span><p> <p><span>Were a remotefriendly team Whether you work remotely or from our NY office youll be part of a remote work culture that emphasizes online communication Slack GitHub Zoom<span><span> <span><span>We actively seek to create a diverse work environment because we know teams are stronger with different perspectives and experiences <span><p> <p><span>We value a diverse workplace and encourage women people of color LGBTQIA individuals people with disabilities members of ethnic minorities foreignborn residents older members of society and others from minority groups and diverse backgrounds to apply We do not discriminate on the basis of race gender religion color national origin sexual orientation age marital status veteran status or disability status All employees and contractors of Mulberry are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect<span><p>