Jobs at Empower
893,660 open positions
Business Analytics Manager - Marketing (Remote)
Company: Empower Banking
Location: Remote
Posted Mar 16, 2024
<p><b>EMPOWER OVERVIEW<b><p> <p><br ><p> <p>Empower is a highgrowth financial technology company on a mission to expand access to fair credit to give anyone in the world the opportunity to improve their financial security and mobility We dream up and launch oneofakind features that help our members get money instantly whenever they need it save for the future and rewrite their financial story Our members see Empower Cash Advance as a lifesaver Empower Automatic Savings as a gamechanger and the new Empower Thrive line of credit currently in beta launching soon as a lifeline to lowcost borrowing and the only practical path to building good credit<p> <p><br ><p> <p>Empower is backed by Sequoia Capital Blisce and Icon Ventures Are we the next great place to grow your impact and accelerate your career We think so<p> <p><br ><p> <p>Inc ranked Empower 56 in the 2023 Inc 5000 list of the fastestgrowing private companies in the US 55 in 2022 Forbes put Empower on its 2023 list of Americas Best Startup Employers Fast Company recognized the new Empower Thrive line of credit in their 2022 list of the Next Big Things in Tech <p> <p><br ><p> <p><b>THE EMPOWER WAY<b><p> <p><b>Great Expectations<b> We come up with bold audacious goals for ourselves and go all out for impact<p> <p><b>Owner Mindset<b> We give every employee latitude to act independently make smart choices and move the business forward<p> <p><b>Spirited Debate<b> We love skeptics and seek counter opinions to challenge our personal assumptions and expand our view<p> <p><b>Customer Obsession <b>We listen to understand empathize and create a memorable rewarding experience for our community<p> <p><b>Inclusive Collaboration<b> We believe diverse teams make the best decisions and we strive to give diverse voices a seat at the table<p> <p>N<b>o Jerks Allowed<b> We value our relationships and take the time to build trust and connection and communicate respectfully<p> <p><br ><p> <p><b>WHAT EMPOWER OFFERS<b><p> <p><span>Competitive salary<span><p> <p><span>Generous equity package<span><p> <p><span>Full healthcare benefits<span><p> <p><span>Technology expense reimbursement<span><p> <p><span>Work from anywhere<span><p> <p><br ><p> <p><b>JOB DESCRIPTION<b><p> <p><span>Empower is seeking a dynamic Business Analytics Manager to join our team and play a pivotal role in measuring attributing and deploying a $50 million advertising budget more efficiently and profitably<span><p> <p><br ><p> <p><span>The ideal candidate is passionate about using data and analytics to drive business growth and help customers improve their financial situations They will also need to partner across marketing credit product and tech teams to develop strategies and solutions that drive value for Empower and our customers The right person for this role is someone who shines while solving complex problems and is comfortable with a wide variety of technical tools<span><p> <p><br ><p> <p>Travel for company offsites is expected at a minimum 2 times a year <p> <p><b>Key Responsibilities<b> <p><ul><li>Analyze campaign and channel level marketing performance<li> <li>Analyze and monitor attribution data to drive crossfunctional insights<li> <li>Design tests to measure effectiveness of new strategies and budget allocations where data is limited or nonexistent<li> <li>Influence marketing budget allocation based on customer data and business intuition<li> <li>Explore and implement cutting edge marketing technologies to improve attribution by channel <li> <li>Create automated systems to monitor business performance<li> <li>Work closely with our BI team to improve data and data quality used for analytics<li> <p><br ><p> <ul><p><b>Candidate Qualifications<b> <p><ul><li>BS degree in engineering business finance computer science or mathematics<li> <li>2+ years industry experience in data analytics or credit risk management<li> <li>Experience designing tests<li> <li>Strong SQL and Python abilities<li> <li>Highly fungible to pick up new tools and analytical methods<li> <li>Comfort working with a variety of cross functional partners in tech product credit and business<li> <li>Strong and structured approach to problem solving and ability to use of frameworks to communicate complex topics in an effective manner<li> <p><br ><p> <ul><p><b>Preferred Qualifications<b> <p><ul><li>At least one year at a bank or FinTech working in creditmarketing analytics<li> <li>Experience with SKAN and attribution data<li> <ul><p> <p><p>At Empower we hire for people that push themselves to understand others and seek out ways to challenge their personal assumptions Our hope is that by fostering such an environment we strengthen our business and relationships by putting people first We are committed to building a diverse inclusive and equitable workspace where everyone regardless of age education ethnicity gender sexual orientation or any personal characteristics feels like they belong Even if your experience doesnt exactly match up to our job description you should feel empowered to apply regardless <p> <p><p>
Performance Marketing Manager
Company: Empower Banking
Location: Remote
Posted Mar 12, 2024
<p><b>EMPOWER OVERVIEW<b><p> <p><br ><p> <p>Empower is a highgrowth financial technology company on a mission to expand access to fair credit to give anyone in the world the opportunity to improve their financial security and mobility We dream up and launch oneofakind features that help our members get money instantly whenever they need it save for the future and rewrite their financial story Our members see Empower Cash Advance as a lifesaver Empower Automatic Savings as a gamechanger and the new Empower Thrive line of credit currently in beta launching soon as a lifeline to lowcost borrowing and the only practical path to building good credit<p> <p><br ><p> <p>Empower is backed by Sequoia Capital Blisce and Icon Ventures Are we the next great place to grow your impact and accelerate your career We think so<p> <p><br ><p> <p>Inc ranked Empower 56 in the 2023 Inc 5000 list of the fastestgrowing private companies in the US 55 in 2022 Forbes put Empower on its 2023 list of Americas Best Startup Employers Fast Company recognized the new Empower Thrive line of credit in their 2022 list of the Next Big Things in Tech <p> <p><br ><p> <p><b>THE EMPOWER WAY<b><p> <p><b>Great Expectations<b> We come up with bold audacious goals for ourselves and go all out for impact<p> <p><b>Owner Mindset<b> We give every employee latitude to act independently make smart choices and move the business forward<p> <p><b>Spirited Debate<b> We love skeptics and seek counter opinions to challenge our personal assumptions and expand our view<p> <p><b>Customer Obsession <b>We listen to understand empathize and create a memorable rewarding experience for our community<p> <p><b>Inclusive Collaboration<b> We believe diverse teams make the best decisions and we strive to give diverse voices a seat at the table<p> <p>N<b>o Jerks Allowed<b> We value our relationships and take the time to build trust and connection and communicate respectfully<p> <p><br ><p> <p><b>WHAT EMPOWER OFFERS<b><p> <p><span>Competitive salary<span><p> <p><span>Generous equity package<span><p> <p><span>Full healthcare benefits<span><p> <p><span>Technology expense reimbursement<span><p> <p><span>Work from anywhere<span><p> <p><br ><p> <p><b>JOB DESCRIPTION<b><p> <p><span>Empower is seeking a Performance Marketing Manager to lead Paid Social campaigns and drive new customer acquisition efficiently and profitably This role will be responsible for all aspects of digital campaign management from setup and operations to reporting and creative project management The ideal candidate is a quick learner and a resourceful problem solver with a keen attention to detail and a knack for connecting with customers on Meta and TikTok This position reports to the Senior Manager of Performance Marketing<span><p> <p><br ><p> <p>Travel for company offsites is expected at a minimum 2 times a year <p> <p><b>Key Responsibilities<b> <p><ul><li>Develop and execute paid acquisition strategies and campaigns to drive costefficient acquisition of marketing qualified leads<li> <li>Analyze and report on campaign ad set and creative performance to translate data into actionable insights and recommendations to achieve team KPIs<li> <li>Design and launch statistically sound AB tests to prove the effectiveness of marketing tactics and creative assets<li> <li>Manage the ad creation process from start to finish including organizing creative brainstorms writing creative briefs and launching campaigns<li> <li>Develop new creative concepts and value propositions to improve advertising effectiveness and reach qualified new customers <li> <p><br ><p> <ul><p><b>Candidate Qualifications<b> <p><ul><li>Proven ability to create manage and optimize paid growth campaigns on Meta and TikTok with accountability for performance metrics like CPA ROAS and LTV<li> <li>Track record of paid growth experimentation and experience managing monthly budgets of $500000+<li> <li>Proficient in Excel and Google Sheets with exceptional results orientation and agility<li> <li>Knowledge of the adtech stack for mobile acquisition including tracking and measurement MMP amp SKAdNetwork bid management and attribution<li> <li>Experience developing a strong creative pipeline for advertising<li> <li>Ability to build reports and pull data with minimal support<li> <li>Able to work independently and meet deadlines<li> <ul><p> <p><p>At Empower we hire for people that push themselves to understand others and seek out ways to challenge their personal assumptions Our hope is that by fostering such an environment we strengthen our business and relationships by putting people first We are committed to building a diverse inclusive and equitable workspace where everyone regardless of age education ethnicity gender sexual orientation or any personal characteristics feels like they belong Even if your experience doesnt exactly match up to our job description you should feel empowered to apply regardless <p> <p><p>
Product Manager, Credit Card (Remote)
Company: Empower Banking
Location: Remote
Posted Mar 13, 2024
<p><b>EMPOWER OVERVIEW<b><p> <p><br ><p> <p>Empower is a highgrowth financial technology company on a mission to expand access to fair credit to give anyone in the world the opportunity to improve their financial security and mobility We dream up and launch oneofakind features that help our members get money instantly whenever they need it save for the future and rewrite their financial story Our members see Empower Cash Advance as a lifesaver and the new Empower Thrive line of credit currently in beta launching soon as a lifeline to lowcost borrowing and the only practical path to building good credit<p> <p><br ><p> <p>Empower is backed by Sequoia Capital Blisce and Icon Ventures Are we the next great place to grow your impact and accelerate your career We think so<p> <p><br ><p> <p>Inc ranked Empower 56 in the 2023 Inc 5000 list of the fastestgrowing private companies in the US 55 in 2022 Forbes put Empower on its 2023 list of Americas Best Startup Employers Fast Company recognized the new Empower Thrive line of credit in their 2022 list of the Next Big Things in Tech <p> <p><br ><p> <p><b>THE EMPOWER WAY<b><p> <p><b>Great Expectations<b> We come up with bold audacious goals for ourselves and go all out for impact<p> <p><b>Owner Mindset<b> We give every employee latitude to act independently make smart choices and move the business forward<p> <p><b>Spirited Debate<b> We love skeptics and seek counter opinions to challenge our personal assumptions and expand our view<p> <p><b>Customer Obsession <b>We listen to understand empathize and create a memorable rewarding experience for our community<p> <p><b>Inclusive Collaboration<b> We believe diverse teams make the best decisions and we strive to give diverse voices a seat at the table<p> <p>N<b>o Jerks Allowed<b> We value our relationships and take the time to build trust and connection and communicate respectfully<p> <p><span> <span><p> <p><br ><p> <p><b>WHAT EMPOWER OFFERS<b><p> <p><br ><p> <p>Competitive salary<p> <p>Generous equity package<p> <p>Full healthcare and dental benefits<p> <p>Technology expense reimbursement<p> <p>Work from anywhere<p> <p><span> <span><p> <p><br ><p> <p> <p> <p><b>JOB DESCRIPTION<b><p> <p><span>Were looking for extraordinary people to help lead product development as Empower continues to scale Our product leaders are customercentric collaborate intensely with other key disciplines and make decisions with an eye towards Empowers business Successful product managers are ambitious and resourceful willing to do whatever it takes to deliver value to our customers<span><p> <p><br ><p> <p><span>Members of the product team drive the strategy tactics and delivery timelines for all Empower features and products They identify opportunities and develop perspectives on the most impactful things we should be building for our customers and then they go do the work required to build those experiences by getting crossfunctional support designing specs overseeing development and measuring outcomes If youre looking for a role where you can have massive impact and a wide scope youll find this role compelling challenging and rewarding<span><p> <p><br ><p> <p><span>More specifically this role will focus on developing and launching Empowers first credit card product You will play a critical role in bringing the product to market designing and executing a robust testing agenda and analyzing user data to identify areas of opportunity You will focus on daytoday execution in partnership with Engineering Design Operations Marketing Compliance and Customer Support You will also shape the longerterm strategy of the product and roadmap<span><p> <p><br ><p> <p><span>Empower is a remotefirst company We drive connectivity through regular company offsites Travel for company offsites is expected at a minimum 2 times a year<span><p> <p><b>Candidate Qualifications<b> <p><ul><li>We are looking for product managers and product leaders with 5+ years product management or management consultinginvestment banking with a preference for experience in technology start ups andor financial services companies<li> <li>Bachelors degree or greater in an analytical or technical discipline eg Engineering Computer Science Economics<li> <li>Strong analytical abilities and are comfortable defining and measuring goals consistently with a preference for experience with SQL Python andor analytical tools such as Amplitude and Tableau <li> <li>Strong customer empathy and experience shaping product direction and execution based on customer needs<li> <li>A getitdone mindset youre resourceful and happy to be hands on and in the weeds<li> <li>An interest in addressing complicated and impactful product amp business problems<li> <li>Experience delivering complex crossfunctional product initiatives<li> <li>Strong strategic thinking problem solving and logical structuring abilities<li> <li>Comfort with ambiguity the ability to independently lay out and test clear hypotheses and solve problems without welldefined direction<li> <li>Excellent verbal and written communication skills<li> <ul><p> <p><p>At Empower we hire for people that push themselves to understand others and seek out ways to challenge their personal assumptions Our hope is that by fostering such an environment we strengthen our business and relationships by putting people first We are committed to building a diverse inclusive and equitable workspace where everyone regardless of age education ethnicity gender sexual orientation or any personal characteristics feels like they belong Even if your experience doesnt exactly match up to our job description you should feel empowered to apply regardless <p> <p><p>
Sr. Director of Credit
Company: Empower
Location: USA
Posted Mar 18, 2024
Empower is a high-growth financial technology company backed by Sequoia Capital, Blisce, and Icon Ventures. They offer innovative features like Empower Cash Advance, Empower Automatic Savings, and the upcoming Empower Thrive line of credit. The company is known for its bold goals, owner mindset, spirited debate, customer obsession, inclusive collaboration, and no jerks policy. They are seeking a seasoned credit leader to grow their emerging businesses, including a new Credit Card product and international expansion betas. The ideal candidate should have a B.S. degree in engineering, business, finance, computer science, or mathematics, with 5+ years of industry experience in data analytics and credit risk management. They should be comfortable with SQL and Python, have strong communication skills, and experience working with cross-functional partners in tech, product, credit, and business.
Product Manager
Company: Empower
Location: USA
Posted Mar 18, 2024
Empower is a high-growth financial technology company that aims to expand access to fair credit. They offer innovative features like Empower Cash Advance and the upcoming Empower Thrive line of credit. Empower is backed by prominent investors and has been recognized by Inc., Forbes, and Fast Company. The company values great expectations, owner mindset, spirited debate, customer obsession, inclusive collaboration, and no jerks allowed. They are seeking experienced product managers and leaders to join their remote-first team, offering competitive compensation and benefits.
Software Engineering Manager
Company: Empower Banking
Location: Remote
Posted Mar 16, 2024
<p><b>EMPOWER OVERVIEW<b><p> <p><br ><p> <p>Empower is a highgrowth financial technology company on a mission to expand access to fair credit to give anyone in the world the opportunity to improve their financial security and mobility We dream up and launch oneofakind features that help our members get money instantly whenever they need it save for the future and rewrite their financial story Our members see Empower Cash Advance as a lifesaver Empower Automatic Savings as a gamechanger and the new Empower Thrive line of credit currently in beta launching soon as a lifeline to lowcost borrowing and the only practical path to building good credit<p> <p><br ><p> <p>Empower is backed by Sequoia Capital Blisce and Icon Ventures Are we the next great place to grow your impact and accelerate your career We think so<p> <p><br ><p> <p>Inc ranked Empower 56 in the 2023 Inc 5000 list of the fastestgrowing private companies in the US 55 in 2022 Forbes put Empower on its 2023 list of Americas Best Startup Employers Fast Company recognized the new Empower Thrive line of credit in their 2022 list of the Next Big Things in Tech <p> <p><br ><p> <p><b>THE EMPOWER WAY<b><p> <p><b>Great Expectations<b> We come up with bold audacious goals for ourselves and go all out for impact<p> <p><b>Owner Mindset<b> We give every employee latitude to act independently make smart choices and move the business forward<p> <p><b>Spirited Debate<b> We love skeptics and seek counter opinions to challenge our personal assumptions and expand our view<p> <p><b>Customer Obsession <b>We listen to understand empathize and create a memorable rewarding experience for our community<p> <p><b>Inclusive Collaboration<b> We believe diverse teams make the best decisions and we strive to give diverse voices a seat at the table<p> <p>N<b>o Jerks Allowed<b> We value our relationships and take the time to build trust and connection and communicate respectfully<p> <p><b> <b><p> <p><b> <b><p> <p><b>WHAT EMPOWER OFFERS<b><p> <p>Competitive salary<p> <p>Generous equity package<p> <p>Full healthcare and dental benefits<p> <p>Technology expense reimbursement<p> <p>Work from anywhere<p> <p><br ><p> <p><b>JOB DESCRIPTION<b><p> <p>As a Software Engineering Manager youll work on the systems and processes that enable Empowers apps and business Youll engage with a collaborative high powered team to deliver solutions on projects with a reach of millions The solutions youll build will be robust secure and easy to understand both for our users and your engineering peers Youll take end to end ownership of new features and product lines shaping work in early stages building deploying and running post deployment analysis to ensure were hitting our goals<p> <p><br ><p> <p>Travel for company offsites is expected at a minimum 2 times a year <p> <p><b>Responsibilities<b> <p><ul><li>Line management of engineering 315 staff<li> <li>Hiring technical talent across backend web and mobile<li> <li>Delivery management of high profile initiatives<li> <li>Develop and execute strategic investments in technical infrastructure<li> <li>Mentoring and coaching both technical and delivery within the delivery team<li> <li>Management of high severity operational incidents<li> <li>Management of a platforms technology roadmap<li> <li>Hands on technical support as required<li> <li>Analysis and specification of technical initiatives as a Technical Product Owner<li> <li>System operational performance management<li> <li>Participate in oncall schedule and escalations<li> <li>Reporting of operational metrics<li> <li>Process analysis design and execution<li> <ul><p><b>Requirements<b> <p><ul><li>Bachelor degree or greater within Computer Science Software Engineering or a related subject<li> <li>6+ years developing web APIs <li> <li>3+ years in a technical leadership role<li> <ul><p> <p><p>At Empower we hire for people that push themselves to understand others and seek out ways to challenge their personal assumptions Our hope is that by fostering such an environment we strengthen our business and relationships by putting people first We are committed to building a diverse inclusive and equitable workspace where everyone regardless of age education ethnicity gender sexual orientation or any personal characteristics feels like they belong Even if your experience doesnt exactly match up to our job description you should feel empowered to apply regardless <p> <p><p>
Sr. QA Engineer
Company: Empower
Location: USA
Posted Mar 14, 2024
<p class=jobDescription> <p> <strong> EMPOWER OVERVIEW <strong> <p> <p> <p> <p> <a class=fontbold underline fontbold underline postingslink href=httpempowerme rel=noopener noreferrer nofollow target=blank> Empower <a> is a highgrowth financial technology company on a mission to expand access to fair credit to give anyone in the world the opportunity to improve their financial security and mobility We dream up and launch oneofakind features that help our members get money instantly whenever they need it save for the future and rewrite their financial story Our members see Empower Cash Advance as a lifesaver Empower Automatic Savings as a gamechanger and the new Empower Thrive line of credit currently in beta launching soon as a lifeline to lowcost borrowing and the only practical path to building good credit <p> <p> <p> <p> Empower is backed by Sequoia Capital Blisce and Icon Ventures Are we the next great place to grow your impact and accelerate your career We think so <p> <p> <p> <p> Inc ranked Empower 56 in the 2023 Inc 5000 list of the fastestgrowing private companies in the US 55 in 2022 Forbes put Empower on its 2023 list of Americas Best Startup Employers Fast Company recognized the new Empower Thrive line of credit in their 2022 list of the Next Big Things in Tech <p> <p> <p> <p> <strong> THE EMPOWER WAY <strong> <p> <p> <strong> Great Expectations <strong> We come up with bold audacious goals for ourselves and go all out for impact <p> <p> <strong> Owner Mindset <strong> We give every employee latitude to act independently make smart choices and move the business forward <p> <p> <strong> Spirited Debate <strong> We love skeptics and seek counter opinions to challenge our personal assumptions and expand our view <p> <p> <strong> Customer Obsession <strong> We listen to understand empathize and create a memorable rewarding experience for our community <p> <p> <strong> Inclusive Collaboration <strong> We believe diverse teams make the best decisions and we strive to give diverse voices a seat at the table <p> <p> N <strong> o Jerks Allowed <strong> We value our relationships and take the time to build trust and connection and communicate respectfully <p> <p> <strong> <strong> <p> <p> <strong> <strong> <p> <p> <strong> WHAT EMPOWER OFFERS <strong> <p> <p> Competitive salary <p> <p> Generous equity package <p> <p> Full healthcare and dental benefits <p> <p> Technology expense reimbursement <p> <p> Work from anywhere <p> <p> <p> <p> <strong> JOB DESCRIPTION <strong> <p> <p> As a Quality Assurance Engineer youll work to ensure only our best work makes it to our customers Youll engage with a collaborative high powered team to develop and execute test plans and automation suites for projects with a reach of millions The solutions youll test will ensure robustness and integrity for our customers and business The automation youll create will enhance our agility as we continue to scale Youll take end to end ownership of new features and product lines shaping work in early stages instrumenting our ability to test coordinating with stakeholders for deployment to ensure were hitting our goals <p> <p> <p> <p> Travel for company offsites is expected at a minimum 2 times a year <p> <p> <p> <p> <p> <p> <strong> Key Responsibilities <strong> <p> <ul> <li> <p> Be the Quality Advocate to ensure delivery of the products as per Empower quality standards <p> <li> <li> <p> Contribute to quality product specification by reviewing and identifying requirement gaps <p> <li> <li> <p> Identify Define Setup test data and Execute complex test scenarios to validate the product specifications <p> <li> <li> <p> Execute Maintain and Develop test automation scripts to validate REST API and Mobile Applications <p> <li> <li> <p> Propose process amp performance improvements in Manual and Automated Testing <p> <li> <li> <p> Take ownership of quality feature delivery liaising with Product Owners Developers and QA Engineers <p> <li> <li> <p> <p> <li> <ul> <p> <p> <p> <strong> Candidate Qualifications <strong> <p> <ul> <li> <p> 6+ years of expertise in Mobile andor REST API manual testing <p> <li> <li> <p> 5+ years of expertise in REST API automation in PythonJavaScript etc <p> <li> <li> <p> Intermediate or greater programming level in one or more of Python Bash scripting <p> <li> <li> <p> Knowledge of CICD DevOps in cloud platforms like AzureAWS is preferable <p> <li> <li> <p> Knowledge of API Performance and Load Testing is a plus <p> <li> <li> <p> Experience working within an Agile Continuous Delivery team <p> <li> <ul> <p> <p> <p> <p> <p> At Empower we hire for people that push themselves to understand others and seek out ways to challenge their personal assumptions Our hope is that by fostering such an environment we strengthen our business and relationships by putting people first We are committed to building a diverse inclusive and equitable workspace where everyone regardless of age education ethnicity gender sexual orientation or any personal characteristics feels like they belong Even if your experience doesnt exactly match up to our job description you should feel empowered to apply regardless <p><p>
Product Manager, Credit Card
Company: Empower
Location: USA
Posted Mar 14, 2024
<p class=jobDescription> <p> <strong> EMPOWER OVERVIEW <strong> <p> <p> <p> <p> <a class=fontbold underline fontbold underline postingslink href=httpempowerme rel=noopener noreferrer nofollow target=blank> Empower <a> is a highgrowth financial technology company on a mission to expand access to fair credit to give anyone in the world the opportunity to improve their financial security and mobility We dream up and launch oneofakind features that help our members get money instantly whenever they need it save for the future and rewrite their financial story Our members see Empower Cash Advance as a lifesaver and the new Empower Thrive line of credit currently in beta launching soon as a lifeline to lowcost borrowing and the only practical path to building good credit <p> <p> <p> <p> Empower is backed by Sequoia Capital Blisce and Icon Ventures Are we the next great place to grow your impact and accelerate your career We think so <p> <p> <p> <p> Inc ranked Empower 56 in the 2023 Inc 5000 list of the fastestgrowing private companies in the US 55 in 2022 Forbes put Empower on its 2023 list of Americas Best Startup Employers Fast Company recognized the new Empower Thrive line of credit in their 2022 list of the Next Big Things in Tech <p> <p> <p> <p> <strong> THE EMPOWER WAY <strong> <p> <p> <strong> Great Expectations <strong> We come up with bold audacious goals for ourselves and go all out for impact <p> <p> <strong> Owner Mindset <strong> We give every employee latitude to act independently make smart choices and move the business forward <p> <p> <strong> Spirited Debate <strong> We love skeptics and seek counter opinions to challenge our personal assumptions and expand our view <p> <p> <strong> Customer Obsession <strong> We listen to understand empathize and create a memorable rewarding experience for our community <p> <p> <strong> Inclusive Collaboration <strong> We believe diverse teams make the best decisions and we strive to give diverse voices a seat at the table <p> <p> N <strong> o Jerks Allowed <strong> We value our relationships and take the time to build trust and connection and communicate respectfully <p> <p> <p> <p> <p> <p> <strong> WHAT EMPOWER OFFERS <strong> <p> <p> <p> <p> Competitive salary <p> <p> Generous equity package <p> <p> Full healthcare and dental benefits <p> <p> Technology expense reimbursement <p> <p> Work from anywhere <p> <p> <p> <p> <p> <p> <p> <p> <strong> JOB DESCRIPTION <strong> <p> <p> Were looking for extraordinary people to help lead product development as Empower continues to scale Our product leaders are customercentric collaborate intensely with other key disciplines and make decisions with an eye towards Empowers business Successful product managers are ambitious and resourceful willing to do whatever it takes to deliver value to our customers <p> <p> <p> <p> Members of the product team drive the strategy tactics and delivery timelines for all Empower features and products They identify opportunities and develop perspectives on the most impactful things we should be building for our customers and then they go do the work required to build those experiences by getting crossfunctional support designing specs overseeing development and measuring outcomes If youre looking for a role where you can have massive impact and a wide scope youll find this role compelling challenging and rewarding <p> <p> <p> <p> More specifically this role will focus on developing and launching Empowers first credit card product You will play a critical role in bringing the product to market designing and executing a robust testing agenda and analyzing user data to identify areas of opportunity You will focus on daytoday execution in partnership with Engineering Design Operations Marketing Compliance and Customer Support You will also shape the longerterm strategy of the product and roadmap <p> <p> <p> <p> Empower is a remotefirst company We drive connectivity through regular company offsites Travel for company offsites is expected at a minimum 2 times a year <p> <p> <p> <p> <p> <p> <strong> Candidate Qualifications <strong> <p> <ul> <li> <p> We are looking for product managers and product leaders with 5+ years product management or management consultinginvestment banking with a preference for experience in technology start ups andor financial services companies <p> <li> <li> <p> Bachelors degree or greater in an analytical or technical discipline eg Engineering Computer Science Economics <p> <li> <li> <p> Strong analytical abilities and are comfortable defining and measuring goals consistently with a preference for experience with SQL Python andor analytical tools such as Amplitude and Tableau <p> <li> <li> <p> Strong customer empathy and experience shaping product direction and execution based on customer needs <p> <li> <li> <p> A getitdone mindset youre resourceful and happy to be hands on and in the weeds <p> <li> <li> <p> An interest in addressing complicated and impactful product amp business problems <p> <li> <li> <p> Experience delivering complex crossfunctional product initiatives <p> <li> <li> <p> Strong strategic thinking problem solving and logical structuring abilities <p> <li> <li> <p> Comfort with ambiguity the ability to independently lay out and test clear hypotheses and solve problems without welldefined direction <p> <li> <li> <p> Excellent verbal and written communication skills <p> <li> <ul> <p> <p> <p> <p> <p> $150000 $205000 a year <p> <p> For US based employees this salary range includes several career levels of consideration and will be discussed further during the interview process The salary range is based on a variety of factors such as candidate experience qualifications and business needs The base pay range is subject to change and may be modified in the future <p> <p> At Empower we hire for people that push themselves to understand others and seek out ways to challenge their personal assumptions Our hope is that by fostering such an environment we strengthen our business and relationships by putting people first We are committed to building a diverse inclusive and equitable workspace where everyone regardless of age education ethnicity gender sexual orientation or any personal characteristics feels like they belong Even if your experience doesnt exactly match up to our job description you should feel empowered to apply regardless <p><p>
Head of Customer Operations (Remote)
Company: Empower Banking
Location: Remote
Posted Mar 13, 2024
<p><b>EMPOWER OVERVIEW<b><p> <p><br ><p> <p>Empower is a highgrowth financial technology company on a mission to expand access to fair credit to give anyone in the world the opportunity to improve their financial security and mobility We dream up and launch oneofakind features that help our members get money instantly whenever they need it save for the future and rewrite their financial story Our members see Empower Cash Advance as a lifesaver and the new Empower Thrive line of credit currently in beta launching soon as a lifeline to lowcost borrowing and the only practical path to building good credit<p> <p><br ><p> <p>Empower is backed by Sequoia Capital Blisce and Icon Ventures Are we the next great place to grow your impact and accelerate your career We think so<p> <p><br ><p> <p>Inc ranked Empower 56 in the 2023 Inc 5000 list of the fastestgrowing private companies in the US 55 in 2022 Forbes put Empower on its 2023 list of Americas Best Startup Employers Fast Company recognized the new Empower Thrive line of credit in their 2022 list of the Next Big Things in Tech <p> <p><br ><p> <p><b>THE EMPOWER WAY<b><p> <p><b>Great Expectations<b> We come up with bold audacious goals for ourselves and go all out for impact<p> <p><b>Owner Mindset<b> We give every employee latitude to act independently make smart choices and move the business forward<p> <p><b>Spirited Debate<b> We love skeptics and seek counter opinions to challenge our personal assumptions and expand our view<p> <p><b>Customer Obsession <b>We listen to understand empathize and create a memorable rewarding experience for our community<p> <p><b>Inclusive Collaboration<b> We believe diverse teams make the best decisions and we strive to give diverse voices a seat at the table<p> <p>N<b>o Jerks Allowed<b> We value our relationships and take the time to build trust and connection and communicate respectfully<p> <p><span> <span><p> <p><br ><p> <p><b>WHAT EMPOWER OFFERS<b><p> <p><br ><p> <p>Competitive salary<p> <p>Generous equity package<p> <p>Full healthcare and dental benefits<p> <p>Technology expense reimbursement<p> <p>Work from anywhere<p> <p><br ><p> <p>As Head of Customer Operations you will report fo the CFO and be responsible for both front and back of house operations <p> <p><br ><p> <p><span>Empower is a remotefirst company We drive connectivity through regular company offsites Travel for company offsites is expected at a minimum 2 times a year<span><p> <p><b>Key Responsibilities <b> <p><ul><li>Lead manage and develop both front and back of house customer operations teams<li> <li>Foster a culture of excellence collaboration and continuous improvement across all operational areas<li> <li>Develop and implement comprehensive strategies for customer service operations aligned with company objectives<li> <li>Ensure effective integration of front and back office functions to provide a seamless customer experience<li> <li>Oversee outsourced support operations ensuring vendors meet contractual obligations and service level agreements<li> <li>Regularly evaluate outsourcing arrangements and make recommendations for improvements or changes as needed<li> <li>Monitor and enhance customer satisfaction metrics and implement strategies to improve customer experience<li> <li>Ensure quality control standards are met in all customer interactions and operational processes<li> <li>Continuously review and improve operational processes for greater efficiency and effectiveness<li> <li>Leverage technology and innovation to streamline operations and enhance customer service<li> <li>Ensure all customer operations comply with relevant regulations and internal policies<li> <li>Identify and mitigate operational risks particularly those related to customer data and privacy<li> <li>Work closely with internal teams including product credit and engineering to enhance customer operations<li> <li>Represent the customer operations department in executive meetings and provide regular reports to the CFO and other stakeholders<li> <p><br ><p> <ul><p><b>Candidate Qualifications<b> <p><ul><li>Bachelors degree<li> <li>Minimum of 8 years of experience in operational leadership roles preferably in a credit or FinTech environment<li> <li>Proven track record of managing both front and back of house operations<li> <li>Experience in managing outsourced support operations<li> <li>Strong leadership and team management skills<li> <li>Excellent communication negotiation and interpersonal skills<li> <li>Proficient in data analysis and performance metrics<li> <li>Knowledge of financial regulations and compliance standards relevant to the banking industry<li> <p><br ><p> <ul><p> <p><p>At Empower we hire for people that push themselves to understand others and seek out ways to challenge their personal assumptions Our hope is that by fostering such an environment we strengthen our business and relationships by putting people first We are committed to building a diverse inclusive and equitable workspace where everyone regardless of age education ethnicity gender sexual orientation or any personal characteristics feels like they belong Even if your experience doesnt exactly match up to our job description you should feel empowered to apply regardless <p> <p><p>
Business Analytics Manager - Marketing
Company: Empower
Location: USA
Posted Mar 18, 2024
Empower is a high-growth financial technology company that aims to expand access to fair credit. They offer innovative features like Empower Cash Advance, Empower Automatic Savings, and the upcoming Empower Thrive line of credit. The company has been recognized by Inc., Forbes, and Fast Company for its growth and innovative products. Empower is seeking a Business Analytics Manager to manage a $50 million advertising budget, requiring a B.S. degree, 2+ years of industry experience, and strong SQL and Python skills.
Senior Recruiter (Remote)
Company: Empower Banking
Location: Remote
Posted Mar 13, 2024
<p><b>EMPOWER OVERVIEW<b><p> <p><br ><p> <p>Empower is a highgrowth financial technology company on a mission to expand access to fair credit to give anyone in the world the opportunity to improve their financial security and mobility We dream up and launch oneofakind features that help our members get money instantly whenever they need it save for the future and rewrite their financial story Our members see Empower Cash Advance as a lifesaver Empower Automatic Savings as a gamechanger and the new Empower Thrive line of credit currently in beta launching soon as a lifeline to lowcost borrowing and the only practical path to building good credit<p> <p><br ><p> <p>Empower is backed by Sequoia Capital Blisce and Icon Ventures Are we the next great place to grow your impact and accelerate your career We think so<p> <p><br ><p> <p>Inc ranked Empower 56 in the 2023 Inc 5000 list of the fastestgrowing private companies in the US 55 in 2022 Forbes put Empower on its 2023 list of Americas Best Startup Employers Fast Company recognized the new Empower Thrive line of credit in their 2022 list of the Next Big Things in Tech <p> <p><br ><p> <p><b>THE EMPOWER WAY<b><p> <p><b>Great Expectations<b> We come up with bold audacious goals for ourselves and go all out for impact<p> <p><b>Owner Mindset<b> We give every employee latitude to act independently make smart choices and move the business forward<p> <p><b>Spirited Debate<b> We love skeptics and seek counter opinions to challenge our personal assumptions and expand our view<p> <p><b>Customer Obsession <b>We listen to understand empathize and create a memorable rewarding experience for our community<p> <p><b>Inclusive Collaboration<b> We believe diverse teams make the best decisions and we strive to give diverse voices a seat at the table<p> <p>N<b>o Jerks Allowed<b> We value our relationships and take the time to build trust and connection and communicate respectfully<p> <p><b> <b><p> <p><b> <b><p> <p><b>WHAT EMPOWER OFFERS<b><p> <p>Competitive salary<p> <p>Generous equity package<p> <p>Full healthcare and dental benefits<p> <p>Technology expense reimbursement<p> <p>Work from anywhere<p> <p><br ><p> <p><b>JOB DESCRIPTION<b><p> <p><br ><p> <p>As a Senior Recruiter your contributions will be instrumental in shaping our team and culture Youll collaborate closely with our leadership team hiring managers and crossfunctional units to drive the endtoend recruitment process and deliver an exceptional candidate experience Your key responsibilities will encompass<p> <p><br ><p> <p><b>Strategic Ownership<b> Lead endtoend recruitment lifecycle from initiating new searches crafting compelling job descriptions designing comprehensive evaluation strategies to sourcing and closing toptier candidates<p> <p><b>Seamless Recruitment Process<b> Create and manage a streamlined recruitment process that caters to diverse hiring needs across various teams engineering units and business functions<p> <p><b>Innovative Sourcing<b> Employ inventive sourcing strategies to identify both passive and active candidates using channels like online job boards social media networking events and industry symposiums<p> <p><b>Mentorship and Leadership<b> Provide guidance and mentorship on recruitment best practices acting as an indirect leader within the team<p> <p><b>Diversity Champion<b> Execute unique sourcing approaches that cultivate diverse candidate pools reflecting our commitment to inclusion<p> <p><b>Interview Coordination<b> Manage the scheduling and orchestration of technical and nontechnical interviews facilitating constructive feedback loops between interviewers and candidates<p> <p><b>Negotiation and Collaboration<b> Collaborate with leaders to craft competitive job offers and compensation packages that attract top talent<p> <p><b>Talent Pipeline Management<b> Cultivate and nurture a robust pipeline of potential candidates for present and future hiring needs<p> <p><b>Industry Insight<b> Stay informed about the latest trends and best practices in technical recruitment integrating insights to enhance our hiring process<p> <p><b>DataDriven Approach<b> Develop recruiting dashboards that monitor key metrics enabling databacked decisions and actionable refinements<p> <p><b>Process Enhancement<b> Continuously refine and augment recruitment processes to ensure efficiency and efficacy<p> <p><br ><p> <p>Empower is a remotefirst company We drive connectivity through regular company offsites Travel for company offsites is expected at a minimum 2 times a year<p> <p><b>Candidate Qualifications<b> <p><ul><li>5+ years of full cycle recruiting experience for an innovative and scaling organization startup experience preferred <li> <li>Ability to build rapport and establish trust with individuals in a highly competitive market <li> <li>Ability to navigate ambiguity and solve complex problems while collaborating with business partners to achieve a common goal <li> <li>Ability to thrive in a data and metrics driven environment <li> <li>Consultative communication skills while working with internal and external stakeholders at all levels of an organization <li> <li>A positive and teamoriented approach to your work<li> <li>Proficiency in leveraging an ATS<li> <ul>
Software Engineering Manager
Company: Empower
Location: USA
Posted Mar 18, 2024
Empower is a high-growth financial technology company that aims to expand access to fair credit. They offer innovative features like Empower Cash Advance, Empower Automatic Savings, and the upcoming Empower Thrive line of credit. The company has been recognized by Inc., Forbes, and Fast Company for its rapid growth and innovative products. Empower values great expectations, owner mindset, spirited debate, customer obsession, inclusive collaboration, and no jerks allowed. They offer competitive salaries, generous equity packages, full healthcare benefits, and work-from-anywhere policies. As a Software Engineering Manager, you'll manage engineering teams, deliver high-profile initiatives, and mentor technical talent. The role requires a bachelor's degree in Computer Science or a related field, 6+ years of web API development, and 3+ years in a technical leadership role.