Jobs at ezCater
4,876 open positions
Senior Manager, E-commerce Engineering (Remote)
Company: ezCater
Location: Boston, MA
Posted Apr 12, 2024
ezCater, a trusted provider of corporate food solutions, is seeking an Engineering Manager for its E-commerce engineering domain. The role involves leading a team responsible for enhancing the customer journey, from discovery to post-order experience. The ideal candidate will have 3+ years of management experience, proficiency in full-stack web development, and a passion for building high-performing teams. The compensation range is $208,000 - $265,000 per year. ezCater offers a collaborative work environment, flexible work hours, and comprehensive benefits.
Principal Software Engineer, Core Services (Remote)
Company: ezCater
Location: Boston, MA
Posted Mar 21, 2024
ezCater, a trusted provider of corporate food solutions, is seeking a senior Ruby on Rails developer with 10+ years of experience. The role involves building architectural standards, designing product capabilities, and defining the strategy for managing the core services technology platform. The ideal candidate will have a distributed systems mindset, strong communication skills, and a passion for learning. ezCater offers a competitive salary, stock options, flexible work hours, and a supportive work environment.
Industry Marketing Manager, Corporate Solutions (Remote)
Company: ezCater
Location: Boston, MA
Posted May 03, 2024
<p><span>ezCater is the most trusted provider of corporate food solutions and is purposebuilt for business ezCaters corporate food platform and flexible scalable food solutions allow organizations to centralize and track their food spend and fulfill everything from daily employee meals to client meetings and company allhands ezCater backs this up with businessgrade bestinclass customer service and an unmatched nationwide footprint Were backed by top investors including Insight Iconiq Lightspeed GIC SoftBank and Quadrille<span><p> <p><span>Were looking for an experienced and strategic B2B <strong>Industry Marketing Manager<strong> to join our<strong> <strong>Corporate Solutions<strong> <strong>Marketing team and help scale our Corporate Solutions business the fastestgrowing area of ezCater In this role you will be responsible for developing and executing comprehensive marketing strategies to help us achieve ambitious growth targets within a defined industry vertical<span><p> <p><strong><span>What Youll Do<span><strong><p> <ul><li><strong>Market analysis<strong> Understand and interpret our market and qualitative research to understand industry trends customer needs and the competitive landscape Use insights to inform Product Marketing and our gotomarket strategies within a focus industry<li> <li><strong>Strategy development <strong>Collaborate with crossfunctional teams to develop and implement effective messaging and marketing strategies aligned with the overall business goals Identify target audiences and target segments that will deliver maximum impact<li> <li><strong>Campaign planning and execution<strong> Develop and oversee the execution of integrated marketing campaigns utilizing channels that include digital marketing events content marketing and more to meet our aggressive lead generation targets<li> <li><strong>Sales enablement<strong> Collaborate with the sales team to provide them with the tools resources and messaging needed to effectively engage prospects within an industry vertical Ensure alignment between marketing efforts and sales objectives<li> <li><strong>Analytics and reporting<strong> measure the effectiveness of industry marketing initiatives providing regular reports on KPIs and iterating to drive outcomes at scale<li> <ul><p><span><strong>What You Have<strong><span><p> <ul><li>5+ years of experience in marketing with success building and scaling B2B marketing programs<li> <li>Proven experience in B2B lead generation with a focus on industryspecific campaigns<li> <li>Handson experience working with Sales against an enterpriselevel named account list<li> <li>Strong understanding of the B2B sales cycle with the ability to tailor marketing strategies to a defined segment<li> <li>Handson experience managing Account Based Marketing programs<li> <li>Experience working in marketing automation tools particularly Hubspot<li> <li>Equal parts creativity and technical prowess Be fluent enough to do the basics yourself and articulate enough to communicate what you need to the experts on our creative and analytics teams<li> <li>A figure it out mentality that drives you to take ownership in the face of ambiguity Youre not afraid to fail and do better the next time<li> <li>Demonstrated ability to collaborate with crossfunctional teams and to lead projects and as an independent contributor<li> <ul><p><span><em>The national cash compensation range for this role is $101000 $133000<em><span><p> <p><span><em>Please note Final offer amounts are determined by multiple factors including prior experience expertise and region amp may vary from the amount above This range does not represent additional compensation benefits such as equity 401K or medical dental or vision insurance<em><span><p> <p><span><strong>Please have fun with the Cover Letter section of the application It does not need to follow traditional cover letter guidelines we would love for you to write 150500 words explaining why you are interested in ezCater and the role and highlighting anything else you think we should know<strong><span><p> <p><span>ezCater does not sponsor applicants for work visas or legal permanent residence<span><p> <p><span><strong>What Youll Get from Us<strong><span><p> <p><span>Youll get a terrifically compelling opportunity in an environment of radical transparency open access to all the data and collaborative colleagues at every level of our organization Youll also get sane working hours and great flexibility around worklife balance <span><p> <p><span>Have people in your life of any age who always often or sometimes need your help We make room for that Have a bad thing or a good thing happen to you We make room for that too<span><p> <p><span>Oh and youll get all this Market salary stock options that youll help make worth a lot the usual holidays allyoucaneat vacation 401K with ezCater match healthdentalFSA longterm disability insurance remotehybrid work from our awesome Boston or Denver offices OR your home OR a mixture of both home and office you choose a tremendous amount of responsibility and autonomy wicked awesome coworkers cupcakes and many more goodies when youre in one of our offices and knowing that you helped get this rocket ship to the moon<span><p> <p><span>ezCater is an equal opportunity employer We embrace humans of every background appearance race religion color national origin gender gender identity sexual orientation age marital status veteran status and disability status At the same time we do not employ jerks even brilliant ones<span><p> <p><br ><span>For information on how ezCater collects and uses job applicants personal information please visit our Job Applicant Privacy Policy<span><p> <p><span>BIRemote <span><p> <p><br ><p>
Senior Account Manager, Corporate Solutions (Remote)
Company: ezCater
Location: Boston, MA
Posted Apr 24, 2024
ezCater is a corporate food solutions provider that offers a platform for organizations to centralize and track their food spend. The company is looking for a Senior Account Manager to own and manage a large portfolio of Corporate Solutions Accounts.
Senior Manager, CRO (Remote)
Company: ezCater
Location: Boston, MA
Posted May 03, 2024
<p>ezCater is the leading food for work technology company in the US connecting anyone who needs food for their workplace to over 100000 restaurants nationwide For workplaces ezCater provides flexible and scalable solutions for everything from recurring employee meals to oneoff meetings all backed by 247 customer service with real humans ezCater also enables companies to manage their food spend in a single customizable platform For restaurant partners ezCater helps them grow their business by bringing them more orders and new highvalue customers To learn more visit wwwezcatercom<p> <p><span>Were looking for a customer and dataobsessed individual to join our Growth Marketing team As a Senior Manager of CRO you will help take our conversion rate optimization and capabilities to the next level Youll be responsible for understanding and owning the customer experience starting with the traffic to the site partnering with a highly crossfunctional group of stakeholders to maximize impact and learnings for the business This role will be starting at a pivotal time as we expand our marketing team and continue to accelerate growth of our business Were looking for a strategic marketer who is comfortable diving deep into the data knows where to look to uncover insights and can collaborate with crossfunctional teams<span><p> <p><br ><p><p><strong><span>What Youll Do <span><strong><p> <ul><li>Lead the strategy and execution of CRO for the marketing team driving growth across acquisition retention and other functions <li> <li>Own develop and maintain a CRO roadmap derived from data insights and hypotheses track and measure performance of each initiatives to inform plans <li> <li>Develop best practices guidance and templates for building and launching new landing page tests work with crossfunctional partners to align and execute <li> <li>Work hand in hand with analytics marketing insights product and engineering teams to develop a deep understanding of how customers behave on the site and where the opportunities are to improve their experience <li> <li>Collaborate with the product team on achievement of company goals and initiatives leading and partnering on brainstorms testing plans as well as advocating for engineering resources as needed <li> <li>Partner with crossfunctional teams and analytics to monitor web analytics and customer data to identify areas of improvement and create initiatives to increase organic traffic and landing page conversion rates<li> <li>Write project briefs and collaborate with Creative Product Analytics Product Marketing MOPs Engineering and other stakeholders to execute on these briefs<li> <li>Identify and advocate for technical and crossfunctional support and resources articulating key milestones and any opportunity sizing where relevant <li> <li>Set the short and longterm vision for CRO monitoring and identifying new trends like generative AI and providing a POV on the path forward <li> <ul><p><span><strong>What You Have<strong> <span><p> <ul><li>7+ years deep experience in UX website experience and conversion rate optimization <li> <li>Proven track record of developing CRO roadmaps and implementing tests with clear results and an understanding of business impact <li> <li>Expertise in AB multivariate and other testing methods and tools <li> <li>Knowledge of WordPress or other content management systems familiarity with HTML CSS JavaScript<li> <li>Strong analytical mindset and Excel skills paired with a strong sense of business operations<li> <li>Strong attention to detail and proven ability to execute against plans Ability to manage multiple projects based on priorities<li> <li>Excellent written and verbal communication skills<li> <ul><p><span><em>The national cash compensation range for this role is $145000 $208000<em><span><p> <p><span><em>Please note Final offer amounts are determined by multiple factors including prior experience expertise and region amp may vary from the amount above This range does not represent additional compensation benefits such as equity 401K or medical dental or vision insurance<em><span><p> <p><span><em><strong datastringifytype=bold>Please have fun with the Cover Letter section of the application It does not need to follow traditional cover letter guidelines<strong> we would love for you to write 150500 words explaining why you are interested in ezCater and the role and highlighting anything else you think we should know<em><span><p> <p><span>ezCater does not sponsor applicants for work visas or legal permanent residence<span><p> <p><span><strong>What Youll Get from Us<strong><span><p> <p><span>Youll get a terrifically compelling opportunity in an environment of radical transparency open access to all the data and collaborative colleagues at every level of our organization Youll also get sane working hours and great flexibility around worklife balance <span><p> <p><span>Have people in your life of any age who always often or sometimes need your help We make room for that Have a bad thing or a good thing happen to you We make room for that too<span><p> <p><span>Oh and youll get all this Market salary stock options that youll help make worth a lot the usual holidays allyoucaneat vacation 401K with ezCater match healthdentalFSA longterm disability insurance remotehybrid work from our awesome Boston or Denver offices OR your home OR a mixture of both home and office you choose a tremendous amount of responsibility and autonomy wicked awesome coworkers cupcakes and many more goodies when youre in one of our offices and knowing that you helped get this rocket ship to the moon<span><p> <p><span>ezCater is an equal opportunity employer We embrace humans of every background appearance race religion color national origin gender gender identity sexual orientation age marital status veteran status and disability status At the same time we do not employ jerks even brilliant ones<span><p> <p><br ><span>For information on how ezCater collects and uses job applicants personal information please visit our Job Applicant Privacy Policy<span><p> <p><span>BIRemote <span><p> <p> <p> <p> <p> <p> <p> <p><br ><p>
Program Manager, CRM (Remote)
Company: ezCater
Location: Boston, MA
Posted May 04, 2024
<p>ezCater is the leading food for work technology company in the US connecting anyone who needs food for their workplace to over 100000 restaurants nationwide For workplaces ezCater provides flexible and scalable solutions for everything from recurring employee meals to oneoff meetings all backed by 247 customer service with real humans ezCater also enables companies to manage their food spend in a single customizable platform For restaurant partners ezCater helps them grow their business by bringing them more orders and new highvalue customers To learn more visit wwwezcatercom<p> <p><span>The ezCater Strategy amp Program Management team plays a critical role in creating fans through memorable positive experiences for our customers caterers and delivery drivers This position supports the Sr Strategy amp PgMO Manager with dotted line reporting into the Director Technology during the Salesforce implementation to ensure that we have an optimal experience for customers partners and our people <span><p> <p><br ><p><p><strong><span>What Youll Do <span><strong><p> <ul><li>Have full ownership of a programs from the scopingcreation through implementation for Customer Relationship Management <li> <li>Accountable for driving the success of the customer incl Catering Partners ecosystem as measured by the program KPIs<li> <li>To start the primary focus will be on CRM implementation providing the connective tissue between Salesforce Sales and Salesforce Service initiatives to ensure the end to end customer experience is well thought out and coordinated at every touchpoint<li> <li>During implementation scope may expand as we identify needs for connectivity with Marketing and customer data<li> <li>Post implementation the Program Manager would transition to other customer ecosystem programs needed to improve customer experience system health andor internal processes <li> <li>Lead the coordination of design roadmaps dependencies risks and decisions related to <br ><ul><li>End to end customer experience incl Catering Partners<li> <li>Internal processes<li> <li>System health<li> <ul><li> <li>Understand and influence the CRM implementation impact to the end to end customer experience and internal systems and processes<li> <li>Be the main point of contact for Salesforce Implementation Partner amp other vendors coordinating touch points across the program<li> <li>Ensure enterprise connection between how customer data flows and creates customer experiences across our sales and customer service touch points<li> <li>Work closely with crossfunctional teams to drive the collection and deployment of requirements ensuring alignment with company objectives<li> <li>Define prioritize and plan the resources and technical requirements needed for programs to be delivered on time<li> <li>Coordinate and deliver clear precise and regular communication with all stakeholders This includes ongoing projectprogram status reports as well as capturing requirements<li> <li>Monitor project execution and ensure that the project delivery is to the appropriate levels of quality and in line with its target date ensuring the overall integrity within the program<li> <li>Consolidate communicate and ensure resolution of all issues Manage updates maintain regular engagement with key stakeholders and sponsors at executive level<li> <li>Collaborate and link synergies across several critical functions service sales marketing data supply product technology<li> <li>Provide thought leadership to continue to challenge the status quo and bring the ezCater customer experience to best in class<li> <li>Implement best in class support practices that help scale the organization while driving exceptional customer experiences<li> <li>Identify opportunities and recommend solutions for improving process and system efficiency and effectiveness<li> <ul><p><span><strong>What You Have<strong> <span><p> <ul><li><span>Successful candidates will be excellent communicators curious highly motivated and effective within distributed teams <br ><span><li> <li><span>Skilled in complex problem solving critical thinking and decision making<br ><span><li> <li><span>5+ years of experience managing highly complex and cross functional programs<br ><span><li> <li><span>Largescale 500+ users crossfunctional CRM implementation program management experience preferably including Salesforce<br ><span><li> <li><span>Experience working with third party partners for CRM implementation <br ><span><li> <li><span>Exceptional skill and capabilities in wide scale program and project management<br ><span><li> <li><span>High comfort level with data able to find trends identify risk and use data to drive progress and understand value<br ><span><li> <li><span>Comfort and experience holding teams and self accountable to program deliverables preferably using agile methodology<br ><span><li> <li><span>Proven experience thriving in ambiguity amp change<br ><span><li> <li><span>Understand interdependencies between technology data operations and business needs<br ><span><li> <li><span>Demonstrate a CRM acumen to support how solutions will address company goals and the customer experience<br ><span><li> <ul><p><span><em>The national cash compensation range for this role is $102000 $135000<em><span><p> <p><span><em>Please note Final offer amounts are determined by multiple factors including prior experience expertise and region amp may vary from the amount above This range does not represent additional compensation benefits such as equity 401K or medical dental or vision insurance<em><span><p> <p><em><strong>Please have fun with the Cover Letter portion of the application <strong><em>It does not need to follow traditional cover letter guidelines we would love for you to write 150500 words explaining why you are interested in ezCater and the role and highlighting anything else you think we should know<p> <p><span>ezCater does not sponsor applicants for work visas or legal permanent residence<span><p> <p><span><strong>What Youll Get from Us<strong><span><p> <p><span>Youll get a terrifically compelling opportunity in an environment of radical transparency open access to all the data and collaborative colleagues at every level of our organization Youll also get sane working hours and great flexibility around worklife balance <span><p> <p><span>Have people in your life of any age who always often or sometimes need your help We make room for that Have a bad thing or a good thing happen to you We make room for that too<span><p> <p><span>Oh and youll get all this Market salary stock options that youll help make worth a lot the usual holidays allyoucaneat vacation 401K with ezCater match healthdentalFSA longterm disability insurance remotehybrid work from our awesome Boston or Denver offices OR your home OR a mixture of both home and office you choose a tremendous amount of responsibility and autonomy wicked awesome coworkers cupcakes and many more goodies when youre in one of our offices and knowing that you helped get this rocket ship to the moon<span><p> <p><span>ezCater is an equal opportunity employer We embrace humans of every background appearance race religion color national origin gender gender identity sexual orientation age marital status veteran status and disability status At the same time we do not employ jerks even brilliant ones<span><p> <p><br ><span>For information on how ezCater collects and uses job applicants personal information please visit our Job Applicant Privacy Policy<span><p> <p><span>BIRemote <span><p> <p> <p> <p> <p> <p> <p> <p><br ><p>
Enterprise Account Executive, Medical (Remote)
Company: ezCater
Location: Remote
Posted Mar 22, 2024
ezCater, a trusted provider of corporate food solutions, is seeking an Enterprise Account Executive to focus on the healthcare vertical market. The role involves prospecting key partnerships, understanding the healthcare industry, executing a consultative approach, building success plans, optimizing adoption, being the voice of the customer, creating product & brand champions, and relying on data to solve problems. The ideal candidate should have 5+ years of experience in enterprise customer support, emotional intelligence, problem-solving skills, and an entrepreneurial attitude. The role offers a base salary of $90,000 with a variable component of $50,000, along with comprehensive benefits and a flexible work environment.
Partnership Specialist, Supply Operations (Boston)
Company: ezCater
Location: Boston, MA
Posted Apr 24, 2024
ezCater, a trusted provider of corporate food solutions, is seeking a Partnership Specialist to grow their network of restaurants and support new offerings. The role involves identifying suitable restaurant partners, onboarding them, and training them. The ideal candidate should have 3+ years of relevant experience, strong communication skills, and the ability to work in a high-performing culture. The company offers competitive compensation, flexible work hours, and a supportive work environment.
Manager, Delivery Platforms & Processes (Remote)
Company: ezCater
Location: Boston, MA
Posted Apr 12, 2024
ezCater, a trusted provider of corporate food solutions, is seeking a Manager of Delivery Platforms and Processes. The role involves shaping strategic direction, streamlining operations, and enhancing tooling for improved customer and partner experience. The ideal candidate will have 3-5 years of operations experience in a tech startup, 1-2 years of team management, and experience with tools like Zendesk, Confluence, and Tableau. The role offers a competitive salary, stock options, and a flexible work environment. ezCater is an equal opportunity employer, embracing diversity and promoting a jerk-free workplace.
Senior Software Engineer, Caterer Reliability (Remote)
Company: ezCater
Location: Boston, MA
Posted Mar 22, 2024
ezCater, a trusted provider of corporate food solutions, is seeking a full-stack engineer with Ruby on Rails experience for their Caterer Reliability team. The role involves building products, collaborating with various teams, and improving user experience. The company offers a competitive salary, stock options, and a flexible work environment. ezCater values diversity and inclusivity, and does not sponsor work visas.
Senior Manager, Workforce Management (Remote)
Company: ezCater
Location: Remote
Posted Apr 24, 2024
ezCater, a trusted provider of corporate food solutions, is seeking an experienced Senior Manager of Workforce Management (WFM). The role involves workforce planning, scheduling, forecasting, and budgeting labor expenses. The ideal candidate should have a strong background in contact center workforce planning, experience with NICE WFM tools, and proficiency in Excel, Word, PowerPoint, Slack, and Google suite. The role is fully remote with the option to work in-office during hybrid weeks. The candidate will be responsible for building forecasts, evaluating BPO staffing efficiency, and measuring volume delivery against forecast. The candidate should have experience communicating and working with multiple BPO partners and partnering with various teams such as customer service operations, marketing, finance, training, and analytics teams.
Product Marketing Manager (Remote)
Company: ezCater
Location: Remote
Posted May 03, 2024
<p>ezCater is the leading food for work technology company in the US connecting anyone who needs food for their workplace to over 100000 restaurants nationwide For workplaces ezCater provides flexible and scalable solutions for everything from recurring employee meals to oneoff meetings all backed by 247 customer service with real humans ezCater also enables companies to manage their food spend in a single customizable platform For restaurant partners ezCater helps them grow their business by bringing them more orders and new highvalue customers To learn more visit wwwezcatercom<p> <p>Were looking for a <strong>Product Marketing Manager <strong>who can collaborate closely with Product Marketing and Sales to bring effective solutions to market and build the positioning that drives adoption This role will focus on the next stage of growth for ezCaters corporate accounts by identifying new buyers working with Product to build and package our solutions and leading crossfunctional gotomarket strategies<p> <p><strong><span>What Youll Do<span><strong><p> <ul><li>Lead gotomarket strategies inclusive of pricing naming positioning packaging and selling of our existing product suite and new productsfeatures that will be developed<li> <li>Maintain a strong understanding of the market including our competitors and their offerings and document for internal stakeholders <li> <li>Manage our competitive intelligence program and tools delivering actionable insights to leaders and sales teams Use this to create compelling positioning sales playbooks and battle cards<li> <li>Collaborate with our sales enablement team on training for our product and service areas Provide enablement tools and resources to our sales teams to enhance their conversations <li> <li>Collaborate with our brand and creative teams to create clear concise easytounderstand messaging and marketing assets such as decks 1pagers and case studies<li> <li>Partner with Product Managers to bring new products and features to market that solve customer pain points and strengthen our position in the market Own internal and external communications of product launches to ensure impactful and consistent messaging <li> <li>Develop a deep understanding of our current and potential target customers their pain points their needs and learn to speak their language<li> <li>Be datadriven and use this to strengthen our positioning<li> <ul><p><span><strong>What You Have<strong><span><p> <ul><li>4+ years of Product Marketing experience preferably with experience working in B2B SaaS models and working closely with sales teams Experience should include building successful gotomarket strategies rolling out new positioning and packaging and creating data rich collateral<li> <li>Excellent communication and collaboration skills that allow you to gain buyin for gotomarket strategies across stakeholders and executive teams Capable of making thoughtful presentations backed by research and writing clear yet concise briefs and plans <li> <li>Critical thinking skills and the ability to synthesize complex information and develop innovative and datadriven business strategies <li> <li>A desire to learn everything there is to know about the needs of our customers and figure out how to best build solutions for them and communicate our value to them<li> <li>Experience in competitive and industry research and a history of using that knowledge to create compelling positioning strategies for your products<li> <li>The ability to just figure things out and invent whatever idea or approach could accomplish our objectives<li> <ul><p><span><em>The national cash compensation range for this role is <strong>$112000 $149000<strong><em><span><p> <p><span><em>Please note Final offer amounts are determined by multiple factors including prior experience expertise and region amp may vary from the amount above This range does not represent additional compensation benefits such as equity 401K or medical dental or vision insurance<em><span><p> <p><span><strong>Please have fun with the Cover Letter section of the application It does not need to follow traditional cover letter guidelines we would love for you to write 150500 words explaining why you are interested in ezCater and the role and highlighting anything else you think we should know<strong><span><p> <p><span>ezCater does not sponsor applicants for work visas or legal permanent residence<span><p> <p><span><strong>What Youll Get from Us<strong><span><p> <p><span>Youll get a terrifically compelling opportunity in an environment of radical transparency open access to all the data and collaborative colleagues at every level of our organization Youll also get sane working hours and great flexibility around worklife balance <span><p> <p><span>Have people in your life of any age who always often or sometimes need your help We make room for that Have a bad thing or a good thing happen to you We make room for that too<span><p> <p><span>Oh and youll get all this Market salary stock options that youll help make worth a lot the usual holidays allyoucaneat vacation 401K with ezCater match healthdentalFSA longterm disability insurance remotehybrid work from our awesome Boston or Denver offices OR your home OR a mixture of both home and office you choose a tremendous amount of responsibility and autonomy wicked awesome coworkers cupcakes and many more goodies when youre in one of our offices and knowing that you helped get this rocket ship to the moon<span><p> <p><span>ezCater is an equal opportunity employer We embrace humans of every background appearance race religion color national origin gender gender identity sexual orientation age marital status veteran status and disability status At the same time we do not employ jerks even brilliant ones<span><p> <p><br ><span>For information on how ezCater collects and uses job applicants personal information please visit our Job Applicant Privacy Policy<span><p> <p><span>LIRemote<span><p> <p><span>BIRemote <span><p>