Jobs at First Advantage
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Director, Strategic Initiatives
Company: First Entertainment Credit Union
Location: Remote
Posted Feb 22, 2024
<p><span>First Entertainment Credit Union is looking for a <span><b>Director Strategic Initiatives<b><span> who will drive enterprisewide research amp development and related initiatives while bringing significant domain expertise in one or more of the following categories digital banking customermember service marketing amp brand management and banking enterprise operations <span><p> <p><span> <span><p> <p><span>The ideal candidate will be positioned to steer and influence crossfunctional teams and will need to leverage exceptional creativity pioneering vision and communication skills to enhance our mission They will oversee create and manage strategies including the functionality and user experience of ebanking solutions website online account opening online loan application remote deposits core integration backoffice and clientfacing operations andor related process mapping<span><p> <p><span> <span><p> <p><span>This is a fulltime remote opportunity reporting to the VP Strategy and is based in the United States <span><b>The role may be based in California Colorado Florida Georgia Idaho Nevada Ohio Texas and Washington<b><span> <span><span>The minimum and maximum salary range for this position is 14236766 $ to $21355149 in California The target starting pay is between $14236766 to $17795958<span><p> <p><span> <span><p> <p><b>Responsibilities <b><p> <p><span> <span><span>Build and lead operations and process improvement initiatives as well as create member andor employee workflows from scratch <span><p> <p><span><span><span> <span><span>Compile data analytics and identify trends to implement growth strategies and scale development of digital banking core andor electronic services<span><p> <p><span><span><span> <span><span>Lead largescale projects designed to provide an optimal endtoend user experience leveraging industry best practices<span><p> <p><span><span><span> <span><span>Deliver concepts personas user journeys storyboards system maps user flows wireframes visual design comps and prototypes using mapping software such as Visio<span><p> <p><span><span><span> <span><span>Oversee the full lifecycle of project design from conception and design executions to development handoff to frontend QA and to iteration and optimization of established features and user experiences <span><p> <p><span><span><span> <span><span>Establish milestones and monitor adherence to schedules and budget identify problems and obtain solutions such as allocation of resources or changing business requirements and approaches based on system capabilities<span><p> <p><span><span><span> <span><span>Provide handson work on execution of project initiatives and priorities required including acting as an individual contributor when or where necessary<span><p> <p><span><span><span> <span><span>Communicate effectively with vendors and all levels of leadership in meetings presentations and interactions<span><p> <p><span> <span><p> <p><b>Requirements<b><p> <p><span><span><span> <span><span>10 years experience working in a digital technology marketing or operations department or experience working within digitalfirst organization and 5+ years in a management role<span><p> <p><span><span><span> <span><span>Bachelors degree in technology mathematics engineering computer science or equivalent work experience required<span><p> <p><span><span><span> <span><span>Ability and flexibility to travel on occasion to corporate offices conferences or meetings<span><p> <p><span><span><span> <span><span>Fullservice financial institution experience preferred<span><p> <p><span><span><span> <span><span>Strong interpersonal and collaboration skills and able to apply critical thinking and constructive feedback to drive toward solutions and decisions quickly<span><p> <p><span> <span><span>Strong technical and analytical skills required<span><p> <p><span> <span><span>Familiarity with SDLC is encouraged<span><p> <p><span><span><span> <span><span>Very detail oriented analytical and strong attention to detail<span><p> <p><span><span><span> <span><span>Experience working in a startup or similar environment a plus <span><p> <p><span><span><span> <span><span>Indepth knowledge of Credit Union products and services procedures and guidelines and field of membership requirements<span><p> <p><span><span><span> <span><span>Thorough knowledge of regulations applicable to essential responsibilities<span><p> <p><span><span><span> <span><span>Ability to read speak and write clearly to convey information effectively<span><p> <p><span><span><span> <span><span>Effective communication skills across all levels of audience<span><p> <p><span><span><span> <span><span>Knowledge of how to use a personal computer and MS Office products on a daily basis Word Excel Outlook and Jack Henry products Symitar Episys ARCU<span><p> <p><br ><p> <p> <p><p><b>Our Benefits and Perks<b><p> <p><span>Rich healthcare benefits and retirement plans including profit sharing opportunities <span><p> <p><span>Market competitive pay and bonus earning potentials<span><p> <p><span>Generous time off plans including PTO Sick time holidays Volunteer Time off Paid Parental Leave and more<span><p> <p><span>Robust Learning and Development programs to support personal and professional growth<span><p> <p><span>Tuition and Education reimbursement program up to $5250 annually<span><p> <p><span>Commitment to DEIB Diversity Equity Inclusion and Belonging and opportunities to help make an impact on the communities<span><p> <p><span>Employeeonly financial readiness offerings discounts on loan rates and fee waivers<span><p> <p><span>Various stipends and accommodations to support an agile work model<span><p> <p><span>Meaningful wellness programs through CALM subscription and employerpaid EAP as well as Fitness Reimbursement<span><p> <p><span>Unlimited referral bonus earning potential up to $5000<span><p> <p><span>Team building and cross functional events throughout the year and more<span><p> <p><br ><p> <p><b>Who We Are<b><span> <span><p> <p><span>Named one of the top 10 Credit Union in California by Forbes First Entertainment Credit Union has been the financial ally since 1967 for the creators of entertainment and those who support them With more than 21 billion in assets and over 90000 members we are constantly looking for talents to help us build a high trust high performance and workplace of choice culture while growing our business As a teammate you will enjoy an inclusive workplace culture and an employerofchoice environment<span><p> <p><span> <span><p> <p><span>At First Entertainment Credit Union we believe Your Story Matters and that includes our members employees community and those interested in joining our growing team <span><p> <p><span> <span><p> <p><b>Our Hiring Philosophy<b><p> <p><span>First Entertainment Credit Union supports <span>Pay Transparency<b> <b><span>and considers many factors such as your experience skills certification location job grade while determining your compensation package Pay decisions are also guided by our financial means as well as analyzed against our internal equity We are committed to competitive pay and offer benefits in accordance with our compensation philosophy <span><p> <p><br ><p> <p><span>First Entertainment Credit Union is also an Equal Opportunity Employer committed to a diverse and inclusive workforce Applicants will receive consideration for employment without regard to race color religion sex including pregnancy age sexual orientation national origin marital status parental status ancestry disability gender identity veteran status genetic information other distinguishing characteristics of diversity and inclusion or any other protected status regulated by law If you need any reasonable accommodation to complete this application please contact our People Operations team at <span>FirstEntPeopleOpsfirstentorg<span><span><p> <p><br ><p> <p><p>
Sales Operations Manager
Company: First Orion
Location: Little Rock, AR
Posted Feb 20, 2024
<p>First Orion is looking for a Sales Operations Manager to join our team and be a part of a dynamic fast growing technology company Reporting directly to the VP of Sales and working closely with Sales and Marketing we are seeking an energetic individual with experience in optimizing sales processes and driving revenue growth This individual will identify useful sales tools manage the operations team and analyze data to understand how they can improve sales performance Passionate about working with sales and marketing data to drive business performance <p> <p><b>What youll be doing<b> <p> <ul><li>Develop and maintain a robust reporting infrastructure for sales performance metrics<li> <li>Analyze sales data to provide insights and recommendations for improving efficiency and effectiveness<li> <li>Generate regular and adhoc reports for sales leadership to drive datadriven decisionmaking<li> <li>Implement data visualization tools to enhance the accessibility and understanding of sales data<li> <li>Collaborate with sales leadership to understand and address compensation needs<li> <li>Design implement and manage a comprehensive sales commission structure<li> <li>Ensure accurate and timely calculation of sales commissions based on established criteria<li> <li>Collaborate with finance and HR to address commission forecasting and commission related discrepancies<li> <li>Continuously review and optimize the commission structure to align with business goals<li> <li>Identify and implement process improvements to streamline sales operations<li> <li>Collaborate with crossfunctional teams to enhance workflow efficiency and effectiveness<li> <li>Develop and document standard operating procedures SOPs for sales operations processes<li> <li>Ensure compliance with all relevant regulations and policies related to sales operations<li> <li>Administer and Support Salesforce<li> <li>Create technical documentation for new processes<li> <li>Create reports and dashboards to align with KPIs<li> <ul><ul><li>Create workflows custom fields automation ProcessbuilderFlows email alerts newexisting users<li> <li>Assist with creating new and monitor integrations install packages and configure objects<li> <li>Maintain User security<li> <li>Be able to work in the sandboxtest environment and deploy changesets into production<li> <li>Create and manage Opportunity and Account Teams<li> <li>Use data loader to make mass updates<li> <li>Design and update list views page layouts custom actions and custom buttons in lightning<li> <li>Create and maintain approval processes<li> <li>Create and maintain chatter groups to promote collaboration<li> <li>Monitor API usage<li> <li>Monitor data duplication and work closely with marketing to ensure leads are syncing properly through Marketo<li> <li>Install maintain and work with various 3rd party installed packages Marketo Allbound Zoominfo Klue etc<li> <li>Provide onboarding training of the tool<li> <ul><p><b>What youll need<b> <p> <ul><li>Minimum 4 years of Sales Ops experience<li> <li>Experience with quota development sales performance management and sales incentive programs<li> <li>Salesforce Experience<li> <li>Salesforce Administrator Certification 201 must keep current<li> <ul><ul><li>Experience with Sales Cloud<li> <li>Experience with data loader<li> <li>Experience with outlooksalesforce integration<li> <li>Ability to develop relationships across different departments<li> <li>Positive attitude<li> <li>Problem solver<li> <ul><p><b>Bonus Points<b> <p> <ul><li>Experience with Forecasting and Territories A plus<li> <ul><p><b>Company Benefits<b> <p> <p>Balancing the worklife flow is key to health and happiness That is why we offer one of the most competitive packages in our industry with open PTO company paid holidays Flex Fridays and flexible work arrangements We strongly value the health and wellness of our teammates and through our stateoftheart fitness center were helping our teammates reach their wellness goals while at work Add on generous health and dentalvision options retirement plans learning and development programs career path frameworks tuition reimbursement company options and bonus potential you have many ways to take advantage of a comprehensive benefits package that means the most to you <p> <p><b>Learn More About First Orion<b> <p> <p>First Orion helps businesses generate more revenue increase efficiency and improve the customer experience by empowering them to brand their phone calls with their name logo and reason for calling We are the market leader in branded communications technology and a trusted partner to Fortune 500 companies and the largest US mobile carriers <p> <ul><li>First Orion has been voted a Great Place to Work with top rankings in every category<li> <li>Learn more about what our employees have to say on our First Orion Glassdoor page and watch our People First Diversity StatementVideo <li> <li>First Orion Culture Cornerstones are at the core of everything we do here<li> <ul><p><b>Disclosure<b> <p> <p>First Orion is an Affirmative Action and Equal Opportunity Employer This job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job Activities duties and responsibilities may change at any time with or without notice based on the changing needs of our business At this time we are not able to sponsor visas such as H1B for this particular position First Orion is interested in every qualified candidate who is eligible to work in the United States First Orions immigration sponsorship policy is applied in a nondiscriminatory fashion regardless of race gender ethnic origin or any other classification protected by law<p>
Director, Strategic Initiatives
Company: First Entertainment Credit Union
Location: Hollywood
Posted Feb 21, 2024
First Entertainment Credit Union is seeking a Director, Strategic Initiatives, to lead enterprise-wide research and development, focusing on digital banking, customer service, marketing, and operations. The ideal candidate will have 10+ years of experience in digital, technology, marketing, or operations, with 5+ years in management. Responsibilities include building operations, process improvement, and project management, with a focus on user experience and digital services. The role offers competitive compensation, rich benefits, and a commitment to DEIB. The credit union is an Equal Opportunity Employer.
Product Marketing Manager
Company: First Orion
Location: Little Rock, AR
Posted Feb 17, 2024
<p>The Product Marketing Manager will collaborate with our sales marketing and product teams to develop innovative programs that drive demand Were looking for someone with experience in competitive research B2B marketing and digital direction who can expand our brands reach while supporting existing sales initiatives and marketing goals <p> <p>The Product Marketing Manager will be responsible for providing our sales team with assets to advance product sales and be the champion for new product innovations This involves curating and updating content within our sales enablement platform and educating internal stakeholders on their availability An attention to detail and eye for quality are critical to your success along with an ability to grasp and communicate each products value proposition The successful candidate will also work with the Growth Marketing team to develop engaging digital programs that will reach the target audience for each product and inspire an increase in sales revenue <p> <p>In addition to the marketing team the Product Marketing Manager will regularly collaborate with product managers sales program managers account managers and potential outside vendors with guidance from the Director of Product Marketing <p> <p><b>What youll be doing<b> <p> <ul><li>Collaborate with Product Management and Marketing Communications to develop product positioning and messaging that resonates with our target buyer personas<li> <li>Understand and support our sales channels develop internal tools and external collateral and teach them how and when to use it<li> <li>B2B Market intelligencebe the expert on our buyers who they are how they buy and their key buying criteria<li> <li>Understand the competitive landscapebe an expert on our competition and how they are positioned Be able to articulate our competitive advantages across our product portfolio using competitive research and analysis<li> <li>Establish a gotomarket framework for new products in collaboration with Growth Marketing and Product Management teams<li> <li>Create sales collateral pitch decks and programs for the Brand Direct sales team<li> <li>Collaborate with the Growth Marketing team on digital programs and campaigns that consistently generate new highquality leads for our company including email campaigns website updates and maintenance<li> <li>Assess the effectiveness of the marketing programs on an ongoing basis and report back to the business on required changes<li> <li>Act as the product evangelist externally including supporting speaking engagements event marketing and written works such as eBooks and white papers<li> <ul><p><b>What youll need<b> <p> <ul><li>Bachelors degree in business or marketing MBA preferred<li> <li>5+ years of product marketing experience that includes conducting competitor analyses and market research<li> <ul><ul><li>Proven history of creating effective marketing programs<li> <li>Proven track record in B2B gotomarket strategy for SaaS andor Ecommerce solutions<li> <li>Proficient in productivity applications such as Microsoft Office PowerPoint emphasis Adobe Creative Suite and others<li> <li>Comfortable using varied collaboration and CRM tools such as Slack Monday MS Teams and Salesforce<li> <li>Basic familiarity with marketing automation and sales enablement tools<li> <li>Must be a strong communicator and a solid writer<li> <li>Excellent people and project prioritization skills to interact with leadership colleagues crossfunctional teams and consultants or vendors<li> <ul><p><b>Bonus Points<b> <p> <ul><li>Product Marketing Management core certification eg PMA or Pragmatic<li> <li>Experience in B2B marketing specifically in the Financial Services Retail Travel and Entertainment or Telecommunications industries<li> <li>Understanding of sales enablement programs<li> <li>Basic graphic design skills for quick minor editing<li> <li>Content management and project organization skills<li> <ul><p><b>Company Benefits<b> <p> <p>Balancing the worklife flow is key to health and happiness That is why we offer one of the most competitive packages in our industry with open PTO company paid holidays Flex Fridays and flexible work arrangements We strongly value the health and wellness of our teammates and through our stateoftheart fitness center were helping our teammates reach their wellness goals while at work Add on generous health and dentalvision options retirement plans learning and development programs career path frameworks tuition reimbursement company options and bonus potential you have many ways to take advantage of a comprehensive benefits package that means the most to you <p> <p><b>Learn More About First Orion<b> <p> <p>First Orion helps businesses generate more revenue increase efficiency and improve the customer experience by empowering them to brand their phone calls with their name logo and reason for calling We are the market leader in branded communications technology and a trusted partner to Fortune 500 companies and the largest US mobile carriers <p> <ul><li>First Orion has been voted a Great Place to Work with top rankings in every category<li> <li>Learn more about what our employees have to say on our First Orion Glassdoor page and watch our People First Diversity StatementVideo <li> <li>First Orion Culture Cornerstones are at the core of everything we do here<li> <ul><p><b>Disclosure<b> <p> <p>First Orion is an Affirmative Action and Equal Opportunity Employer This job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job Activities duties and responsibilities may change at any time with or without notice based on the changing needs of our business At this time we are not able to sponsor visas such as H1B for this particular position First Orion is interested in every qualified candidate who is eligible to work in the United States First Orions immigration sponsorship policy is applied in a nondiscriminatory fashion regardless of race gender ethnic origin or any other classification protected by law<p>
Sr Systems Engineer
Company: First Bank
Location: Other US Location
Posted Feb 18, 2024
First Bank is seeking a Senior Systems Architect/Engineer with extensive experience in virtualization systems design and administration. The role involves planning and managing complex infrastructure projects, developing technical standards, and providing technical leadership. The candidate should have a Bachelor's degree, at least eight years of experience, and relevant engineering certifications. The position offers opportunities for growth and a hybrid work environment. First Bank values diversity and is committed to its employees and clients.
Private Banking Manager
Company: First Entertainment Credit Union
Location: Hollywood
Posted Feb 23, 2024
First Entertainment Credit Union is seeking a Private Banking Manager to oversee the day-to-day operations of their private banking function, A-List, and provide exceptional service to high-net-worth members. The role involves building and maintaining relationships, problem-solving, and educating members on product offerings. The ideal candidate should have a minimum of 5 years of experience in a full-service financial institution, strong interpersonal skills, and in-depth knowledge of Credit Union products and services. The position offers competitive compensation, rich healthcare benefits, retirement plans, and various perks, including tuition reimbursement and wellness programs.
Relationship Manager IV
Company: First Merchants Corporation
Location: Indianapolis, IN
Posted Feb 17, 2024
The job role involves implementing an aggressive sales and marketing strategy, identifying and developing prospects, cross-selling opportunities, providing exceptional customer service, and ensuring bank reporting tool utilization. The role also includes monitoring current loans, extending credit within assigned limits, interviewing applicants, reviewing financials, and supporting employee development. The position requires a Bachelor's degree in business or related field, or equivalent work experience, along with a minimum of ten years of commercial banking experience. The company, First Merchants, is committed to enhancing the financial wellness of diverse communities and offers base pay, bonuses, and additional benefits. The company is an Equal Opportunity Employer.
Sr. Member Service Officer - Sony
Company: First Entertainment Credit Union
Location: Culver City
Posted Dec 22, 2023
First Entertainment Credit Union is seeking an experienced Sr. Member Service Officer to provide exceptional member service. The role involves educating members about products and services, building relationships, and contributing to key results like expense control and profitability. Responsibilities include assisting with financial needs, promoting marketing campaigns, and maintaining accurate records. The position requires a high school diploma or equivalent, relevant experience, and strong customer service skills. Benefits include competitive pay, robust learning programs, and a commitment to DEIB. First Entertainment Credit Union is an equal opportunity employer.
Cloud Operations Engineer
Company: First Advantage
Location: Other US Location
Posted Dec 17, 2023
Experience designing and usage of automated deployment pipelines using tools like Github, Azure DevOps, Jenkins, and Rancher. Extensive knowledge of cloud network design. Proven ability to deliver highly available cloud services with disaster recovery. Minimum of 3 years’ experience delivering cloud infrastructure/services. Onboard Faster™. Managing IaC using Terraform and Bicep Supporting applications and services in Kubernetes clusters managed by Rancher Strong understanding of Cloud infrastructure with a focus on Azure. Support applications and services in Kubernetes clusters managed by Rancher Requirements: Degree in IT or Business Discipline or equivalent experience. Migrating applications and services into AKS Documenting and automating routine tasks Collaborating with cross-functional teams to improve development and deployment process Currently we are looking for Cloud Operations Engineer to join our team in Kraków Responsibilities: Assisting in the redevelopment of existing applications Documenting the environment, creation of runbooks and SOP’s, and reporting on service usage. Leveraging an advanced global technology platform, First Advantage builds fully scalable, configurable screening programs that meet the unique needs of over 33,000 clients across the world.
Collector
Company: First Fidelity Bank
Location: Oklahoma City, OK
Posted Feb 22, 2024
The job description is for a collections position that requires prompt collection of delinquent accounts, maintaining positive client relations, and utilizing effective communication skills. The role involves communicating with delinquent borrowers, utilizing methods of collection, and extending due dates or referring clients to loan officers for refinancing.
Branch Manager (Floating - San Fernando Valley Vicinity)
Company: First Entertainment Credit Union
Location: Hollywood
Posted Dec 20, 2023
First Entertainment Credit Union is seeking a Branch Manager to oversee operations, lead staff, and drive business growth. The role involves managing staff functions, ensuring policy compliance, and maximizing member satisfaction. The ideal candidate should have a high school diploma or equivalent, relevant work experience, and strong customer service, communication, and leadership skills. The position offers competitive compensation, rich benefits, and opportunities for professional growth.
Sr. UX Designer
Company: Advantage Solutions: Sales, Marketing, Technology
Location: Austin, TX
Posted Feb 21, 2024
The Senior UX Designer role involves creating interactive design prototypes, user flows, information architectures, user personas, and wireframes to develop best-in-class digital experiences. The position requires 6-12 years of experience, expertise in developing flows, IAs, and wireframes, and strong visual design skills. The candidate should have experience with designing for web and native apps, eCommerce, and localization. The role is approximately 70% UX and 30% visual design focused, with a hybrid work arrangement. The company specializes in sales and marketing services for food products and consumer packaged goods.