Jobs at Freshworks
447 open positions
Engineering Manager
Company: Freshworks
Location: Chennai, India
Posted Dec 20, 2024
Freshworks, a company based in San Mateo, California, is seeking an experienced Engineering Manager to lead a growing team. The role involves owning development practices, technical architecture, and driving engineering design. The manager will also prioritize and deliver the feature roadmap, collaborate with cross-functional teams, and manage team morale and career growth. Freshworks, known for its suite of products like Freshdesk, Freshsales, and Freshservice, has received numerous accolades and is committed to diversity and equal opportunity.
Customer Success Specialist - Mid Tier APMEA
Company: Freshworks
Location: Chennai, India
Posted Dec 20, 2024
Freshworks, a California-based company, is dedicated to enhancing customer and employee experiences through affordable, quick-to-implement software. Their suite includes Freshdesk, Freshsales, Freshmarketer, Freshservice, and Freshchat. They are recognized globally, featured in press like CNBC, Forbes, and Fortune, and have won TrustRadius and G2 awards. The job posting seeks an experienced professional with strong communication skills to engage proactively with customers, understand their business flows, and promote Freshworks' latest innovations. The role involves working with various internal teams and using customer management tools like Natero. Freshworks values diversity and equal opportunity, fostering an inclusive work environment.
Lead Software Engineer
Company: Freshworks
Location: Chennai, India
Posted Dec 20, 2024
Freshworks is a company that focuses on providing affordable, quick-to-implement software for customer and employee experience. With over 50,000 customers globally, they offer a suite of products including Freshdesk, Freshsales, Freshmarketer, Freshservice, and Freshteam. The company has received numerous accolades and has raised over $400 million in capital. As a Lead Software Engineer, one would lead teams to build scalable, low latency solutions, mentor them, and work on innovative projects at internet scale.
Security Engineer
Company: Freshworks
Location: Other US Location
Posted Dec 17, 2024
Freshworks is a company that focuses on providing affordable, quick-to-implement, and user-designed software to delight both customers and employees. They offer a cloud-based software suite, including CRM, CX, employee experience, ITSM, and more. Freshworks is committed to preventing cyber attacks and providing a secure environment for their customers. They are looking for an application security engineer to advocate secure coding and design principles, build frameworks for security testing, and conduct security assessments.
Senior Business Analyst
Company: Freshworks
Location: Chennai, India
Posted Dec 20, 2024
Freshworks, a global company headquartered in San Mateo, California, is dedicated to enhancing customer and employee experiences through affordable, user-friendly software. The company offers a suite of cloud-based services including Freshdesk, Freshsales, Freshmarketer, Freshservice, and Freshchat. The Revenue Operations team is seeking a data-driven professional to collaborate with cross-functional teams, develop key performance metrics reports, and communicate insights to improve business performance. The ideal candidate should have a degree in Engineering or MBA, 4-7 years of experience, strong database skills, and familiarity with CRM systems and data visualization tools.
Staff Engineer - Systems
Company: Freshworks
Location: Chennai, India
Posted Dec 20, 2024
Freshworks, headquartered in San Mateo, California, offers a suite of cloud-based software for customer and employee experience, including Freshdesk, Freshsales, Freshmarketer, Freshservice, and Freshchat. They are recognized for their TrustRadius Top Rated Software ratings and G2 Best of Awards. The company is seeking a Staff Engineer - Systems to build and architect next-generation platform services, focusing on distributed systems and mentoring a team. Freshworks values diversity and inclusion, aiming to create a global workplace where everyone can find their potential.
Senior Staff - Data Platform Engineering
Company: Freshworks
Location: Other US Location
Posted Dec 17, 2024
Freshworks is a company that provides a cloud-based software suite for businesses to delight their customers and employees. Their suite includes Freshdesk (omnichannel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshchat (AI-powered bots), and Neo (underlying platform of shared services). Freshworks has been recognized with various awards and has a high customer rating. They offer a Senior Staff Engineer position for a data and application backend infrastructure role with a focus on data lake and warehouse system architectures, ETL and data pipelines, backend services and APIs, Kubernetes and container management, DataOps and automation, technical leadership, and collaboration with cross-functional teams.
Lead Business Analyst
Company: Freshworks
Location: Chennai, India
Posted Dec 20, 2024
Freshworks, a global company headquartered in San Mateo, California, is seeking a Lead Process/Solution Expert in IT GTM Functions. The role involves becoming a trusted SME and process partner for customer support organizations, working with operations teams to understand their needs, and identifying SaaS applications to enhance business user experience. The ideal candidate should have at least 8 years of experience in a SaaS/IT environment, with a deep understanding of support desk systems, chat, and contact center systems. Excellent communication skills, project management abilities, and a collaboration mindset are required. Freshworks is recognized in global national press and has received several awards for its products.
Lead Software Engineer - Test (Platform Engineering)
Company: Freshworks
Location: Bangalore, India
Posted Dec 20, 2024
Freshworks, a global company headquartered in San Mateo, California, is renowned for its customer and employee experience software. With a team operating from 13 global locations, they serve over 65,000 companies. Their suite includes Freshdesk, Freshsales, Freshmarketer, Freshservice, and Freshchat. The company is recognized by national press and has won awards for its products. The job posting is for a Lead Software Engineer in Test (SET) role, responsible for end-to-end testing, automation process design, and ensuring product security and scalability. The ideal candidate should have 7-10 years of automation testing experience, strong programming skills, and knowledge in various testing methodologies and tools.
Lead Software Engineer - Frontend
Company: Freshworks
Location: Chennai, India
Posted Dec 20, 2024
Freshworks, headquartered in San Mateo, California, offers a suite of cloud-based software for customer and employee experience, including Freshdesk, Freshsales, Freshmarketer, Freshservice, and Freshchat. They are recognized for their products' high ratings and awards. The job description is for a front-end engineer role, requiring 7+ years of experience, proficiency in HTML, CSS, JavaScript, and knowledge of JavaScript frameworks. The role involves leading a team, collaborating with various teams, maintaining code quality, and ensuring on-time project delivery.
Senior Director - Digital Marketing
Company: Freshworks
Location: Peninsula
Posted Dec 16, 2024
Freshworks is a company that provides a cloud-based software suite for CRM, CX, employee experience, ITSM, and other services. They have a global team operating from 13 locations and serve over 65,000 companies. The company is featured in global press and has received TrustRadius Top Rated Software ratings and G2 Best of Awards. They are seeking a Sr Director of Digital Marketing to lead and optimize their digital marketing strategy.
Senior Security Engineer
Company: Freshworks
Location: Other US Location
Posted Dec 17, 2024
Freshworks is a company that focuses on providing affordable, quick-to-implement, and user-designed software to delight both customers and employees. They offer a cloud-based software suite, including CRM, CX, employee experience, ITSM, and more. Freshworks is committed to preventing cyber attacks and providing a secure environment for their customers. They are looking for an application security engineer to advocate secure coding and design principles, build frameworks for security testing, and conduct security assessments.