Jobs at Freshworks
Freshworks, founded in 2010, is a cloud-based SaaS company that builds customer engagement tools such as Freshdesk, Freshservice, Freshchat, and Freshcaller. The brand is known for intuitive, scalable solutions that help businesses manage support, IT, and customer success across more than 100 countries.
The company hires across engineering, product management, data science, design, sales, marketing, finance, and operations. Candidates can expect a globally distributed team, agile workflows, and opportunities to work on next‑generation features that power millions of users.
Job Transparency provides real‑time salary data, employee sentiment scores, and career progression insights for all 602 Freshworks openings. This information lets you benchmark compensation against peers, gauge workplace culture, and make a confident application decision.
Senior Director, Analyst Relations
Company: Freshworks
Location: Peninsula
Posted Dec 10, 2024
Freshworks is a company that provides cloud-based software solutions for businesses to delight their customers and employees. Their suite includes Freshdesk, Freshsales, Freshmarketer, Freshservicenow, Freshchat, and AI-powered bots supported by Neo. Freshworks has been recognized by global national press and has been a BuiltIn Best Place to work in San Francisco and Denver for the last 3 years. They have TrustRadius Top Rated Software ratings and G2 Best of Awards for Best Feature Set, Best Value for the Price, and Best Relationship.
Lead Data Scientist
Company: Freshworks
Location: Other US Location
Posted Dec 13, 2024
Freshworks is a company that specializes in building and delivering software solutions, with a focus on customer experience, CRM, and employee experience. They offer a cloud-based software suite, including Freshdesk, Freshsales, Freshmarketer, Freshservice, Freshchat, and AI-powered bots supported by Neo. The company has been recognized by global national press, including CNBC, Forbes, Fortune, Bloomberg, and has been named a BuiltIn Best Place to work in San Francisco and Denver for the last 3 years. Their products have earned TrustRadius Top Rated Software ratings and G2 Best of Awards for Best Feature Set, Best Value for the Price, and Best Relationship.
Commercial Counsel
Company: Freshworks
Location: Bellevue
Posted Dec 09, 2024
Freshworks is a company that provides a cloud-based software suite for CRM, CX, employee experience, ITSM, and other services. They have a global team operating from 13 locations and serve over 65,000 companies worldwide. The company has been recognized by global national press and has received top ratings from TrustRadius and G2. They offer a built-in Best Place to Work in San Francisco and Denver for the last 3 years. The company is looking for a transactional attorney to advise on commercial transactions, agreements, and contracts.
Marketing Manager - Messaging
Company: Freshworks
Location: Bellevue
Posted Dec 13, 2024
Freshworks is a company that provides a cloud-based software suite, including Freshdesk, Freshsales, Freshmarketer, Freshservice, and Freshchat. They are known for their ITSM product and have been recognized with various awards. They are currently seeking a Product Marketing Manager to focus on developing and executing compelling messaging for their ITSM product.
Commercial Counsel
Company: Freshworks
Location: Other US Location
Posted Dec 11, 2024
Freshworks is a company that provides a cloud-based software suite for CRM, CX, employee experience, ITSM, and other commercial transactions. They offer services such as Freshdesk, Freshsales, Freshmarketer, Freshservice, Freshchat, and AI-powered bots. Freshworks has been recognized for its products and has been named a BuiltIn Best Place to Work in San Francisco and Denver for the last 3 years. They are seeking a Commercial Counsel and Manager to provide legal advice on various topics and work closely with internal clients.
Senior Customer Success Manager
Company: Freshworks Inc
Location: USA
Posted Dec 11, 2024
Freshworks is a company that provides cloud-based software solutions for customer experience, CRM, and IT service management. They offer a suite of products including Freshdesk, Freshsales, Freshmarketer, Freshservice, and Freshchat. The company is recognized for its TrustRadius Top Rated Software ratings and G2 Best of Awards. As a Senior Customer Success Manager, you would work with large and strategic customers to help them realize the value of the software and drive customer success.
QA Engineer (Device42)
Company: Freshworks
Location: Boston, MA
Posted Dec 13, 2024
Freshworks is a company that provides a cloud-based software suite for CRM, CX, and employee experience, ITSM, and more. They offer services like Freshdesk, Freshsales, Freshmarketer, Freshservice, Freshchat, and AI-powered bots supported by Neo. The company has been recognized by global national press, has been named a BuiltIn Best Place to work, and has received TrustRadius Top Rated Software and G2 Best of Awards. They are looking for a QA Engineer with 5+ years of experience in testing toolsets and frameworks.
Sales Development Representative (Device42)
Company: Freshworks
Location: Greater Denver Area
Posted Dec 07, 2024
Freshworks is a company that provides a cloud-based software suite, including CRM, CX, and employee experience tools. They offer ITSM, omnichannel customer support, sales automation, marketing automation, and AI-powered bots supported by Neo, their underlying platform of shared services. Freshworks has been recognized by global national press and has been named a BuiltIn Best Place to Work in San Francisco and Denver for the last 3 years. They offer TrustRadius Top Rated Software ratings and G2 Best of Awards for the Best Feature Set, Best Value for the Price, and Best Relationship.
Account Executive - Mid-Market
Company: Freshworks
Location: Boston, MA
Posted Dec 07, 2024
Freshworks is a company that provides cloud-based software solutions for businesses to delight their customers and employees. Their suite includes Freshdesk, Freshsales, Freshmarketer, Freshservice, Freshchat, and Neo. They have been recognized by global press, have been named a BuiltIn Best Place to Work, and have received top ratings on TrustRadius and G2. As an Account Executive MidMarket, you would play a pivotal role in expanding their footprint within the MidMarket segment.
Account Executive - Strategic
Company: Freshworks
Location: Boston, MA
Posted Dec 11, 2024
Freshworks is a company that provides a cloud-based software suite for CRM, CX, employee experience, ITSM, and other services. They offer solutions like Freshdesk, Freshsales, Freshmarketer, Freshservice, and Freshchat. The company has been recognized by global media outlets and has been named a BuiltIn Best Place to Work in San Francisco and Denver for the last three years. They have earned TrustRadius Top Rated Software ratings and G2 Best of Awards for Best Feature Set, Best Value for the Price, and Best Relationship.
Senior Cloud Security Engineer
Company: Freshworks
Location: Other US Location
Posted Dec 16, 2024
Freshworks is a company that provides a cloud-based software suite for businesses to delight their customers and employees. They offer a range of services including CRM, CX, employee experience, ITSM, and more. The company has a global team operating from 13 global locations and serves over 65,000 companies. They are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant and richer work environment.
Senior Data Scientist
Company: Freshworks
Location: Other US Location
Posted Dec 13, 2024
Freshworks is a company that provides cloud-based software solutions for businesses to delight their customers and employees. Their suite includes Freshdesk (omnichannel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshchat (AI-powered bots), and Neo (underlying platform of shared services). The company has been recognized by global national press, has been named a BuiltIn Best Place to work, and has earned TrustRadius Top Rated Software and G2 Best of Awards.