Jobs at Galaxy Digital
784,520 open positions
Galaxy Digital is a global digital asset financial services firm founded by Mike Novogratz. It operates in research, trading, asset management, and technology across New York, Hong Kong, London, and Singapore, positioning itself at the intersection of finance and blockchain innovation.
Current openings span software engineering, blockchain development, data science, product management, compliance, and financial analysis. Candidates can expect to work on high‑frequency trading engines, decentralized protocol research, and cloud‑native infrastructure, often collaborating across international teams and using languages such as Python, Rust, Solidity, and Java.
By reviewing Galaxy Digital listings on Job Transparency, applicants gain immediate access to exact salary ranges, employee sentiment scores, and growth benchmarks, enabling precise comparison with similar roles in the crypto and fintech sectors.
Senior Project Manager
Company: Apply Digital
Location: Remote
Posted Apr 24, 2024
<p>Apply Digital is looking for a Senior Project Manager that can build strong trusted relationships with our clients They have a passion for all things digital strategy products platforms and marketing and are not afraid to speak with various client stakeholders Apply Digital believes that the diversity of ideas leads to the best solutions we need someone who is collaborative by nature both externally and internally<p> <p><br ><p> <p>As a Senior Project Manager you are a champion for Project Management and Agile bestpractices but are flexible and can adjust your processes to fit your project team and clients needs You are comfortable wearing multiple hats and acting as a Scrum Master You can manage budgets timelines and client expectations with ease You are a consultant a problem solver and a big picture thinker while digging into the details The ideal candidate will be solutiondriven and able to handle multiple fastpaced projects while managing multiple teams and communicating with leadership Above all you are accountable to your team to yourself and to the delivery of excellence <p> <p><b>RESPONSIBILITIES<b> <p><ul><li>Understand and manage the program roadmap and mobilize your team against a critical path that you will own and drive<li> <li>Understand how to manage and mitigate risk and when to escalate to leadership<li> <li>Act as the primary point of contact within your teams to client partners and all stakeholders required<li> <li>Coordinate and facilitate all aspects of project delivery including resourcing creating project plans managing roadmaps controlling scope and deliverables managing budgets and raising change requests when needed understanding RAIDD and the differences between portfolio and program level risks<li> <li>Lead crossfunctional teams including Client Services Strategy Product UX UI Tech QA and Data<li> <li>Foster a oneteam mindset actively monitoring and reporting team morale <li> <li>Identify and manage risks that would impact project delivery and proactively resolve issues<li> <li>Continuously engage with the client leadership and team to ensure we deliver the value expected of each engagement<li> <li>Maintain detailed status and project reports on each project to present to clients and internal stakeholders<li> <li>Estimate project timelines effort and costs for new opportunities<li> <li>Use tools such as JIRA Notion and Google Sheets<li> <li>Help shape the Project Management discipline at Apply Digital<li> <ul><p><b>REQUIREMENTS<b> <p><ul><li>10+ years of demonstrated track record with leading teams delivering endtoend digital solutions under fixed price or TampM agreements<li> <li>8+ years of experience working in professional services or consulting environments dealing with enterprise clients<li> <li>Proven track record in fostering partnership experience with highlevel client stakeholders and internal stakeholders<li> <li>Experience working on enterpriselevel accounts with a focus on CPG Experience working in Commerce andor Loyalty a bonus<li> <li> A cando attitude a passion for digital products and the resilience to work in a flexible and fastpaced environment<li> <li>Excellent and effective communication skills<li> <li>Effective time management and the ability to prioritize based on the needs of the team<li> <li>Demonstrable critical thinking creative problemsolving and willingness to take on complex challenges<li> <li>Strong beliefs in servant leadership<li> <li>Ability to diplomatically navigate complex and controversial discussions and deescalate difficult situations<li> <li>Prior experience working in an Agile environment<li> <li>Experience using tools like JIRA Notion Instagantt or similar<li> <li>A good dose of humility and positivity to drive your relentless pursuit to excellence<li> <li>Prior experience on a Scrum team andor Scrum Master certification<li> <li>Technical background in Computer Science is nice to have<li> <ul><p><b>LIFE AT APPLY<b> <p><ul><li>Flexibility work where you work best<li> <li>Competitive benefits plan<li> <li>Generous paid time off take the time you need to be balanced and energized<li> <li>A growing company means many opportunities for advancement we like to promote from within<li> <li>Regular team and company events karaoke escape rooms axe throwing and more<li> <li>Training budgets Days of Learning companywide training Apply Library and our Hackathon for Good mean you have many different ways to learn and stretch yourself<li> <p>LIRemote LIEC1 <p> <ul>
UX/Web Copywriter |Remote
Company: Beacon Digital Marketing
Location: remote
Posted Apr 24, 2024
Beacon Digital Marketing is seeking a contract UX/Web Copywriter to join their remote, growing B2B digital marketing agency. The role involves crafting user-centered content for digital interfaces, collaborating with UX designers and content strategists, and ensuring copy aligns with brand voice and SEO best practices. The ideal candidate should have proven experience, strong writing skills, and a strategic mindset. Beacon Digital offers a supportive work environment with opportunities for advancement.
Marketing Director
Company: Radiant Digital
Location: Washington DC
Posted Apr 22, 2024
Radiant Digital is seeking a marketing professional with a Bachelor's degree and 5+ years of experience in marketing professional services, ideally in the technology sector. The role involves conducting market research, developing and executing marketing strategies, managing a team, and reporting to senior leadership. The ideal candidate should have proven marketing campaign experience, budget management skills, and competency in digital marketing forms and tools.
Customer Operations Specialist
Company: Digital Pharmacist
Location: Austin, TX
Posted Apr 22, 2024
The Customer Operations Specialist role involves managing accounting documents, processing payments via Chargify, Salesforce, and Bill.com, and handling communication regarding payments. The role requires 2-3 years of accounting experience, strong communication skills, and the ability to work independently. Preferred skills include Salesforce experience and familiarity with Chargify or Bill.com. The position is based in Austin, TX, with a hybrid work model.
Genesys Senior Technical Project Manager - Contact Centre Solutions
Company: TTEC Digital
Location: UK
Posted Apr 22, 2024
<p class=jobDescription> <p> At TTEC Digital we coach clients to ensure their employees feel valued and fully supported because an amazing customer experience is an employee first process Our vision is the same a place where employees know they can thrive <p> <p> <p> <p> As the Senior Project Manager working remotely in the UK you will be the customer focal point and responsible for management of technical system and solution implementations for TTEC customers including but not limited to the following project planning project management relationship building and the successful project delivery of the customer approved statement of work on time in scope and in budget The role will primarily focus on technical Contact Center solution implementations <p> <p> <p> <p> This role will report to VP Account Management and due to the nature of the role travel to client site and some flexibility in working hours will be required <p> <p> <p> <p> <strong> Responsibilities <strong> <p> <p> Effectively and successfully manage multiple large and medium sized projects with services component of varying sizes and international teams in TTECs global delivery organisation <p> <p> Understanding the clients business needs and why the technology solution investment has been made <p> <p> Effectively and appropriately communicate at all levels of the client and TTEC organization <p> <p> Demonstrate professionalism and leadership in representing TTEC <p> <p> Establish and nurture productive and satisfactory relationships with customers providing customerfocused and responsive support to their business needs <p> <p> Act as the primary point of contact for the client for all projectrelated activities <p> <p> Controlling and adapting to the varying situations that can develop throughout a project life cycle by demonstrating determination adherence to change and initiative <p> <p> Able to present whiteboard and discuss the TTEC Project Implementation Methodology at a high level diligently follow the process when performing project management tasks and provide clear and constructive feedback for continuous improvement in the Implementation Methodology to Project Management Office Leadership <p> <p> Create and manage a formal project plan including Project Timeline Communication Plan Work Plan Task List Training Plan Test Plan Resource Allocation Schedule Project Change Management Plan and Risk Management Plan <p> <p> Manage the execution of all components of approved project plan including coordination and management of all project deliverables and timeline regular communication of project progress including scope schedule and cost budget control and project cost reporting test and training plans documentation and approval of any changes to scope timeline or cost via the project change management process documentation and approval of completion of key project milestones and project acceptance ongoing risk assessment and vendor coordination <p> <p> Maintain internal system and process updates <p> <p> Ensure client stakeholder alignment and drive overall program customer satisfaction <p> <p> Escalate project issues through the recommended escalation path <p> <p> Be an active participant in organisational meetings including but not limited to department meetings business unit operational meetings lessons learned sessions etc <p> <p> Train and mentor team members on the department processes and procedures and the Project Implementation Methodology <p> <p> Contribute to Project Implementation Methodology templates and process <p> <p> <p> <p> <strong> Requirements <strong> <p> <p> Bachelors degree in Business MIS Computer Science Engineering Project Management or a related field Commensurate experience or certification without a degree may be considered <p> <p> PMP Certification or active plan to achieve PMP Certification preferred <p> <p> CSM Scrum Master Certification desired and required for Hybrid or Agile focused project teams <p> <p> 5+ years project management experience preferably in a professional services environment working with multinational teams in onshoreoffshore project setups <p> <p> 5+ years experience with deploying IT or business systems projects <p> <p> Ability to build relationships collaborate problem solve negotiate drive and persuade while maintaining positive relationships with client stakeholders internal stakeholders and partners project team members and 3rd party partners <p> <p> Experience with Contact Centre Cloud platform operation implementation and integration projects preferred <p> <p> Experience working in a consulting services environment preferably in a project management role <p> <p> Previous experience with supervising others within a team lead role is preferred <p> <p> Solid knowledge of the Microsoft Suite of products including Project and Visio <p> <p> Travel up to 40 required <p> <p> <p> <p> <p> <p> <p> <p> <p> <p> <p> <p> <p> <p> <p> <p> <p> <p> <p> <p> £80000 £110000 a year <p> <p> <strong> What You Can Expect <strong> <p> <p> Dedication to your career growth and professional development <p> <p> Actively diverse and inclusive culture <p> <p> Communityminded organization committed to giving back <p> <p> Global team of curious lifelong learners guided by our company values <p> <p> And yes all the competitive compensation performance bonus opportunities benefits youd expect and maybe a few that would pleasantly surprise you <p> <p> <strong> About Us <strong> <p> <p> TTEC Digital and our 1800+ employees pioneer engagement and growth solutions that fuel the exceptional customer experience CX Our sister company TTEC Engage is a 60000+ employee service company with customer service representatives located around the world TTEC Holdings Inc is the parent company for both Digital and Engage When clients have a holistic need they can draw from these independently managed centers of excellence TTEC Digital and TTEC Engage <p> <p> <p> <p> We are also delighted to share that TTEC has been awarded the Great Place To Work 20242025 certification based on outstanding employee experience across 14 countries <p> <p> <p> <p> TTEC is a proud equal opportunity employer where all qualified applicants will receive consideration for employment without regard to age race color religion sex sexual orientation gender identity national origin disability TTEC has fully embraced and is committed to expanding our diverse and inclusive workforce We strive to reflect the communities we serve while delivering amazing service and technology centered around humanity <p> <p> <p> <p> Rarely do applicants meet all desired job qualifications so if you feel you would succeed in the role above please take a moment and share your qualifications <p> <p> <p> <p> LIRemote <p> <p> LIEH1 <p><p>
Engineer, Hardware Development
Company: Western Digital
Location: South Bay
Posted Apr 24, 2024
Western Digital, a global technology company, is seeking a self-driven HDD Wafer Failure Analysis Engineer to join their team in San Jose. The role involves identifying and resolving yield issues, collaborating with cross-functional teams, and producing FA reports. The ideal candidate will have a degree in engineering, experience in problem-solving methodologies, strong communication skills, and the ability to work independently. Western Digital is committed to diversity and offers a comprehensive benefits package.
Finance Analyst
Company: Galaxy
Location: New York City, NY
Posted Apr 23, 2024
Galaxy Digital is a leading company in the crypto and blockchain industry, offering a range of services including trading, lending, and investment solutions. They are seeking an experienced candidate with a background in trading or financial services to assist with month-end and quarter-end close processes, monitor financial activities, and support SEC reporting. The ideal candidate should have strong analytical skills, be comfortable in a fast-paced environment, and have a can-do attitude. Galaxy offers competitive compensation, flexible time off, and a supportive work culture.
Quality Engineer
Company: Lumin Digital
Location: USA
Posted Apr 22, 2024
<div><b>BASIC FUNCTION <b><div><div><span style=fontsize 11pt>The Software Quality Engineer role is a position for technically minded individuals to help test and improve the quality of the Lumin Digital offerings An ideal candidate will be organized have attention to detail strong troubleshooting skills and believe in the importance of quality<span><div><div><br><div><div><b>ESSENTIAL FUNCTIONS<b><div><div>Conduct product level user testing<div><div>Document test scenarios and testing results<div><div>Create test cases for functional areas of the product<div><div>Run and analyze load tests using K6 and other load test tools<div><div>Assist in maintenance of Playwright endtoend tests written in TypeScript<div><div>Perform other duties and special projects as assigned<div><div><br><div><div><b>Knowledge Skills and Abilities<b><div><div>Passionate about creating quality products<div><div>Experience using digital products from a variety of industries<div><div>Competent in skills and abilities related to the use of computers word processing spreadsheets web browsers etc<div><div>Highlyethical in their presentation and performance earning the trust and respect of their mentors and collaborators<div><div>Demonstrate strong written and verbal communication skills with the ability to organize thoughts communicate clearly and concisely<div><div>Organizational and detail skills with the ability to meet deadlines<div><div>Critical thinkers with problem solving and crossfunctional collaboration skills<div><div>Able to pivot easily when challenges or obstacles arise<div><div>Willing to do a variety of tasks to help achieve business goals<div><div><br><div><div><b>Useful Experience <b><div><div>Mobile iOS and Android platforms<div><div>Google Suite or Microsoft Office<div><div>Issue tracking with Jira<div><div>Agile development environment<div><div>Automated endtoend testing<div><div>Load Performance testing<div><div>Digital Banking experience<div><div><br><div><div><b>Education<b> <div><div>College degree preferred Relevant work experience can be used as a replacement<div><div><br><div><div>PHYSICAL DEMANDS<div><div>While performing the duties of this job the employee is regularly required to sit have full use of their hands the ability to talk or to hear<div><div>Specific vision abilities required by this job include close vision<div><div>Ability to occasionally liftmove up to 25 pounds <div><div><br><div><div>Individuals with a disability who are otherwise able to perform the essential functions of the job may request a reasonable accommodation through the Human Resources department<div><div><b style=fontsize 11pt>LIFE AT LUMIN DIGITAL <b><div><div><br><div><div><span style=fontsize 9pt>Lumin Digital is a fintech company specializing in digital banking solutions Through a fundamentally different approach to technology service and people were creating the next generation of financial solutions each and every day Lumin helps banks and credit unions build and deploy nextgen digital experiences that help to continually serve engage and grow their membership base While other platforms are partially adapted or retrofitted for the cloud Lumin is 100 cloudnative It was built specifically for the cloud environment allowing us to realize the advantages more fully it offers Its a difference that financial institutions and their users will see and feel almost immediately <span><div><div><br><div><div><span style=fontsize 9pt>Our people have a passion for new possibilities We intentionally foster curiosity through our culture We engage people who cant help but ask what if why not and whats next We encourage them to bring forward ideas that challenge raise and reset expectations And we empower them to continually explore experiment and apply what they learn We champion curiosity because curiosity is how we grow as a company as a partner and as individuals For more information visit <span><b style=fontsize 9pt><a class=postingslink href=httplumindigitalcom rel=nofollow>lumindigitalcom<a><b><span style=fontsize 9pt><span><div><div><br><div><div><a class=postingslink href=httpslumindigitalcomwpcontentuploads202301PDFCaliforniaEmployeePrivacyNotice220118pdf rel=nofollow style=fontsize 9pt>California Employee privacy notice<a><div><img src=httpsremotivecomjobtrack1907382blankgifsource=publicapi alt=>
UX/Web Copywriter | Remote
Company: Beacon Digital Marketing
Location: New York City, NY
Posted Apr 22, 2024
<p><span>Start Date Immediate<span><p> <p><span>Location Remote<span><p> <p><span>Reports to Director Web <span><p> <p><span>Job Type Contract<span><p> <p><span>Salary Range DOE <span><p> <p><br ><p> <p><span>Join Our Growing Team<span><p> <p><span>Beacon Digital Marketing is looking for a contract UXWeb Copywriter to be part of a fun fastpaced and growing B2B digital marketing agency This UXWeb Copywriter will craft compelling usercentered content for digital interfaces like websites and social media platforms targeting general users and CSuitelevel executives The focus will be on enhancing the user experience through engaging microcopy navigational prompts CTAs informational content and supporting multimedia elements like video scripts <span><p> <p><br ><p> <p><span>This individual will collaborate with UX designers and content strategists to ideate and iterate on content that supports usability brand storytelling and user engagement objectives This role requires a keen understanding of how copy influences user interactions and decisionmaking within digital environments<span><p> <p><br ><p> <p><span>This position presents a unique opportunity to join a remotefirst digital agency working with B2B clients who are shaping the future of business Our clients are growthmode companies in the cyber security fintech B2B SaaS and professional services industries<span><p> <p><b>Responsibilities<b> <p><ul><li>Develop highconverting copy for all website and landing pages product amp solution descriptions and company stories<li> <li>Working closely with UXUI designers developers and product managers to ensure that the textual content fits well within the design framework and contributes positively to the user interface<li> <li>Participating in usability testing and accepting feedback on how well the copy works within the user experience Making adjustments based on user feedback to improve clarity engagement and effectiveness<li> <li>Work closely with content strategists to write copy that meets business goals target audience preferences and industry trends<li> <li>Collaborate with the creative amp content teams to maintain a consistent brand voice and tone ensuring alignment with brand personality values and messaging strategy<li> <li>Implement best SEO practices utilize keyword research and seamlessly incorporate relevant keywords for improved organic visibility<li> <li>Review and edit copy for accuracy consistency grammar punctuation and adherence to brand guidelines enhancing clarity and effectiveness<li> <li>Collaborate with crossfunctional teams including creative amp content to align copy with visual elements and overall campaign objectives<li> <li>Conduct thorough research on target audiences market trends and competitors to inform effective messaging strategies<li> <li>Optimize copy for SEO ensuring both persuasiveness and search enginefriendliness<li> <li>Ensuring that all written content is accessible and inclusive making it understandable for people with various disabilities and from diverse backgrounds<li> <ul><p><b>Qualifications<b> <p><ul><li>Proven experience as a UXWeb Copywriter or similar role<li> <li>Strong understanding of digital marketing user experience and customer behavior<li> <li>Exceptional writing and editing skills with a portfolio showcasing successful conversionfocused projects<li> <li>Ability to interpret data and analytics to inform and optimize copy strategies<li> <li>A creative thinker with a strategic mindset and the ability to translate complex ideas into simple compelling messages<li> <li>Detailoriented with excellent organizational and project management skills<li> <li>Certifications in UX Writing Digital Marketing or SEO preferred <li> <li>Basic HTML and Markdown knowledge preferred <li> <li>Familiarity with Google Suite Figma HotJar ClickUp Slack and related tools is a plus<li> <ul><p> <p><p><span>Were in the Happiness Business<span><p> <p><span>Thats why everyone on the team has a voice at the table Were working together to build a great workplace with supportive colleagues and opportunities for advancement and leadership<span><p> <p><br ><p> <p><span>At Beacon Digital our mission is to help B2B companies generate more leads gain greater awareness among target audiences and leverage technology to become more efficient marketing organizations Drawing on many years of experience working with top global brands across a variety of industries we work closely with our clients to achieve measurable business results with our online strategies Our team includes a number of seasoned marketing professionals expertly assembled to meet the unique needs of each client <span><p> <p><br ><p> <p><span>Our services span many facets of marketing including digital marketing strategy consulting lead generation and lead nurturing campaigns online advertising strategy and management SEMPPC search engine optimization SEO social media strategy management contests and advertising email marketing marketing automation and CRM integrations marketing analytics and much more Beacon Digital was founded in Beacon NY in the scenic Hudson Valley but our remote workforce is located throughout the United States <span><p> <p><br ><p> <p><span>Learn more about us at <span>httpbeacondigitalmarketingcom<span><span><p> <p> <p> <p><br ><p> <p><span>Everyone belongs at Beacon<span><p> <p><span>We welcome those from all walks of life across race gender sex age religion identity education disability and citizenship or veteran status<span><p> <p><br ><p> <p><span>The path to more diverse representation in marketing and within our company does not end with a statement In fact a statement is where it begins Our greatest strengths will always be our differences pushing us to reach global audiences and to challenge the status quo <span><p> <p><br ><p> <p><span>We promise to keep listening keep learning and keep paying attention to ensure that we are building a culture in which all voices are included and heard <span><p> <p><br ><p> <p><b>Apply Now<b><span> Interested candidates should submit a resume and cover letter No agencies please<span><p> <p><p>
IT Operations Strategist
Company: Digital Resource
Location: Miami, FL
Posted Apr 22, 2024
<p><strong>Digital Resource<strong> is seeking a highly motivated and detailoriented <strong>IT Operations Strategist<strong> to join our team The successful candidate will play a key role in ensuring seamless integration of data platforms process automation and CRM management The ideal candidate not only has IT operations experience but also leadership experience<p> <p><b>Responsibilities<b><p> <ul><li>Integrate various data driven platforms through applications such as Zapier and Make<li> <li>Develop and manage integrations using custom APIs<li> <li>Manage data reporting platforms including TapClicks and Google Data Studio<li> <li>Add tracking scripts to websites and landing pages<li> <li>CRM Management <ul><li>Client account setup<li> <li>Automate the delivery of leads from various lead generating platforms into client CRM accounts<li> <li>Create automated workflows to send leads through customized pipelines<li> <ul><li> <li>Participate in <ul><li>Weekly department meetings to update managers of current status on projects and openly discuss bottleneck in workloads and provide potential solutions<li> <li>Interdepartmental meetings to gather information to provide logical efficient strategies for integrating steps between multichannel advertising campaigns<li> <li>Client facing meetings led by an Account Manager to walk clients through internal service platforms and to provide automationintegration solutions to our clients challenges<li> <ul><li> <li>Perform minor website maintenance<li> <li>LiveChat assistance<li> <li>Lead as small team of technical staff<li> <ul><p><b>Requirements<b><p> <ul><li>Minimum of 2 years experience in technical operations with at least 1 year of experience in a leadership role<li> <li>Experience in data integration and API development<li> <li>Strong knowledge of integration platforms like Zapier or Make<li> <li>Excellent understanding of data reporting platforms such as TapClicks and Google Data Studio<li> <li>Familiarity with website tracking scripts and landing page optimization<li> <li>Familiarity with Webflow andor Wordpress<li> <li>Ability to write clean welldocumented code<li> <li>Ability to work on multiple projects at once<li> <li>Excellent project management skills with the ability to drive projects forward while balancing multiple priorities<li> <li>Excellent problemsolving skills with the ability to think creatively and come up with innovative solutions to complex technical problems<li> <li>Experience with the following is a bonus but not required <ul><li>DNS Management<li> <li>Google Analytics<li> <li>Google Search Console<li> <li>Google Tag Manager<li> <li>Public speaking<li> <ul><li> <ul><p><b>Perks and Benefits<b><p> <ul><li>Hybrid Schedule<li> <li>Health insurance<li> <li>Dental insurance<li> <li>401k matching<li> <li>Paid Holidays<li> <li>Paid Time Off PTO<li> <li>Unlimited Time Off UTO<li> <li>Employee Referral Commission program<li> <li>Monthly Office Parties<li> <li>Team outings<li> <li>Opportunity for weekly prizes<li> <li>Ongoing Training DR Classroom Certifications etc<li> <li>High energy work environment <li> <li>Transparent open communication culture<li> <li>Snacks snacks and more snacks<li> <li>Downtown location so many restaurants<li> <li>Free downtown parking 247<li> <ul>
HR Generalist
Company: Radiant Digital
Location: Washington DC
Posted Apr 23, 2024
Radiant Digital is a technology consulting firm offering business solutions for commercial and government clients. They are CMMI Maturity Level III and ISO 9001 – 2015 certified. The company seeks an HR manager with a Bachelor's degree in Human Resources, Business Administration, or a related field, and at least 8 years of progressive HR management experience. The ideal candidate should have strong knowledge of international employment laws, experience in talent acquisition, performance management, and organizational development, and excellent interpersonal and communication skills.
Account Manager
Company: MiQ Digital
Location: Other US Location
Posted Apr 22, 2024
<p><strong>Role<strong> Account Manager<br ><strong>Location<strong> Toronto Canada<p> <p><br ><strong>THE OPPORTUNITY<strong><br >This is an opportunity to work with the leading Independent Marketing Intelligence Company You will join a global company with a global culture to match We live and breathe our MiQ values in order to help businesses win and support our employees professional and personal development As a member of the Account Management team you will be in the unique position to work closely with individuals from other departments including Sales Trading Analysis Product and Marketing not only within Canada but across our Global footprint The Account Manager is a hardworking analytical media professional driven by a focus on client success<p> <p><strong>WHAT YOULL BE DOING<strong><p> <p>Your main responsibilities will include<p> <ul><li>People Management<li> <ul><li>The day to day management and development of direct reports Account Executives and Account Coordinators<li> <li>Acting as an escalation point with team challenges<li> <ul><li>Client Servicing amp Relationships<li> <ul><li>Owning and overseeing the postsales process ensuring worldclass servicing and output at every stage of the client lifecycle<li> <li>Building and maintaining strong relationships with key client stakeholders<li> <li>Acting as an escalation point for troubleshooting client requests<li> <ul><li>Campaign amp Insight Management<li> <ul><li>Ensuring operational excellence across each stage of the campaign lifecycle including insight reports<li> <li>Working closely with your teams and the Traders to set campaigns up for success<li> <li>Leading troubleshooting requirements and alleviating the trading and product teams from technical troubleshooting where possible<li> <li>Identifying and securing upweight and resell opportunities through strategic thinking and strong client relationships and understanding of their business challenges and needs<li> <ul><li>Thought Leadership<li> <ul><li>Act as a trusted advisor to stakeholders clients and the team sought out as a sounding board<li> <li>Honestly and proactively challenge internalexternal stakeholders ideas<li> <li>Gain deep knowledge of what the challenges are for each of our clients are<li> <ul><li>Innovation<li> <ul><li>Consistently suggest novel approaches for all types of challenges at the same drive a culture of innovation amongst team members<li> <li>Proactively seek to pilot validate and improve new ideas or methods and is willing to take calculated risks<li> <li>Share new ways of working with sales and trading to drive performance<li> <ul><ul><p><strong>YOUR QUALIFICATIONS<strong><p> <ul><li>At least 23 years of experience in the programmatic media andor ad tech space<li> <li>At least 2+ years client facing experience working in a team environment<li> <li>At least 1 year people management experience <li> <li>Client Services Account Management Sales Support AdOps background advantageous but not required<li> <li>Experience with basic functions of Microsoft Excel or similar<li> <li>Ability to meet tight deadlines and prioritize workloads<li> <li>High attention to detail with a commitment to quality and accountability<li> <li>Ability to multitask prioritize and stay organized in a fastpaced environment<li> <li>Ability to problemsolve work independently and identify potential risks<li> <li>Eager to learn new systems technologies and advertising techniques<li> <li>Flexible and adaptable as a team player with strong communication skills<li> <li>A cando attitude to provide energy drive and enthusiasm<li> <li>A dream to grow your career as the company scales <li> <li>Alignment with MiQs core values<li> <ul><p><strong>WHO YOU ARE<strong><p> <p><strong>YOUR PERSONALITY<strong><p> <p>At MiQ we firmly believe that our values bring us together That said were looking for someone who is aligned with our values below<p> <ul><li>Passion We love and live what we do<li> <li>Determination We always find a way to figure it out<li> <li>Unity We hold each other accountable We win and lose as a team<li> <li>Agility We anticipate the unexpected embrace and adapt to change<li> <li>Courage We dare to think unconventionally<li> <ul><p><strong>WHO WE ARE<strong><p> <p>Were MiQ a programmatic media partner for marketers and agencies <p> <p>We connect data from multiple sources to do interesting exciting businessproblemsolving things for our clients Were experts in data science analytics and programmatic trading and were always ready to react and solve challenges quickly to make sure our clients are always spending their media investments on the right things in the right places<p> <p>Our business keeps growing and our company keeps getting better because we keep hiring smart new people<p> <p>People who can challenge conventions and shake things up People who want to connect with people all over the world to make great things happen People who are as excited by the opportunities of programmatic marketing as us <p> <p>If that sounds like you wed love to hear from you<p> <p><strong>WORKING AT MIQ<strong><p> <p><strong>OUR COMMITMENT TO INCLUSION AND DIVERSITY<strong><p> <p>At MiQ we dont just accept the differences of our people it is what builds us as a community MiQ is very proud to be an equal opportunity workplace Inclusion and diversity are core values at MiQ Ensuring that we have a workplace which is safe and comfortable for everyone and embraces different ideas different positions and different people from all backgrounds is critically important to us We are looking for passionate and determined people to join our team<p> <p><strong>BENEFITS amp PERKS<strong><p> <ul><li>Competitive compensation that includes bonus and Profit share<li> <li>No copay Benefits from day 1 single or family medical dental vision<li> <li>25 vacation days<li> <li>2 extra paid days of Inclusion Leave per year to acknowledge and celebrate cultural holidays community endeavours and inclusive initiatives that are meaningful to our employees beyond the standard holidays<li> <li>6 months paid parental leave <li> <li>RRSP matching contribution plan<li> <li>Wellness benefits including free access to benefits provider Cyno<li> <li>Awesome opportunities for growth<li> <li>Flexible work environment with both remote and in office attendance and fun team building activities<li> <li>2 weeks virtual orientation to learn about our business and meet the broader team upon joining MiQ<li> <ul><p><em>Apply Today<em><p> <p><br ><p>