Jobs at Genesys

Positions 3,550

Genesys is a leading cloud communications platform that powers customer experience solutions for enterprises worldwide. The company is best known for its contact‑center software, unified communications, and AI‑driven analytics that help brands deliver consistent, omnichannel interactions.

Genesys hires across a broad spectrum of tech and business roles. Software engineers build scalable microservices in Java, Go, and Python; data scientists develop predictive models for churn and sentiment; product managers define roadmap for Voice, Chat, and Digital channels; cloud specialists optimize deployment on AWS, Azure, and GCP; and QA analysts ensure reliability with automated testing frameworks.

By researching Genesys listings on Job Transparency, candidates gain instant access to posted salary ranges, employee ratings, and real‑time interview feedback. This transparency lets you compare offers, negotiate effectively, and target roles that match your experience and compensation expectations.

Java Developer

Company: Genesys

Location: Indianapolis, IN

Posted Jul 23, 2023

Genesys is a leading provider of cloud-based Customer Experience (CX) services, offering a global scale transformation. The company seeks a Java Engineer to collaborate on digital communication channels, design systems, and facilitate end-to-end delivery. The role is remote, with a market-competitive salary and comprehensive benefits. Genesys is committed to diversity and equal opportunity.

Strategic Finance Senior Financial Analyst

Company: Genesys

Location: Indianapolis, IN

Posted Jul 23, 2023

The text describes a job opening for a Senior Financial Analyst role at Genesys, a world-class team that allows employees to make their mark by making decisions and doing their best. The role involves leading financial forecasting and reporting for executives and investors, including developing the company's annual budget and long-range plans. The ideal candidate should have a proven track record of delivering results, be a trusted partner for the Genesys Cloud business, and have advanced Excel and financial modeling skills.

Staff Product Manager, BPOs

Company: Genesys

Location: Indianapolis, IN

Posted Jul 23, 2023

Genesys is seeking a highly skilled Product Manager to join their team and expand capabilities in the Genesys Cloud CX contact center platform. The right candidate should have a deep background in Customers Experience, CCaaS, complex enterprises, BPOs, and/or vertical industries, and have experience in product management or a technical role. The position offers a market-competitive salary, benefits, and opportunities for growth.

Business Analyst, Genesys Cloud Voice

Company: Genesys

Location: Indianapolis, IN

Posted Aug 01, 2023

The job posting is for a Business Analyst position at Genesys, a company that provides customer experience software solutions. The role involves analyzing data, developing reports, and working with various teams to ensure successful product development and sales. The job requires strong analytical and problem-solving skills, as well as experience in cloud solutions and customer experience.

Senior Software Engineer

Company: Genesys

Location: Indianapolis, IN

Posted Jul 23, 2023

Genesys is seeking a Senior Software Engineer to work on their world-class team, building the best cloud-based Customer Experience (CX) service offering. The role involves working with team members, project managers, and architects to establish feature requirements and service design, as well as participating in code reviews and monitoring team's services for potential issues.

Senior Financial Analyst, Strategic Finance

Company: Genesys

Location: Indianapolis, IN

Posted Aug 01, 2023

Genesys is seeking a Senior Financial Analyst to join their Strategic Finance team. The role involves leading expense forecasting, strategic projects, and providing financial decision-making support to senior executives. The ideal candidate should have a Bachelor's degree in Finance or Accounting, 3-5 years of corporate finance experience, and advanced Excel skills. They should also be proficient in PowerPoint, business intelligence tools, and ERP systems. The role offers a competitive salary, benefits, and opportunities for career growth.

Staff Product Manager

Company: Genesys

Location: Indianapolis, IN

Posted Jul 23, 2023

The text describes a job offer for a Staff Product Manager of Collaboration Solutions at Genesys, a world-class team that allows employees to make their mark by making decisions and doing what they've been hired to do. The role involves collaborating and defining the Genesys Cloud Collaboration Solutions roadmap, working with various teams, and supporting commercial/contractual efforts. The job also requires developing instrumentation for rich data on customer product usage, enabling usage-based billing metrics engine, and providing customer visibility into product usage & billing data. The candidate should have 7+ years of experience in Cloud solutions, a deep background in product management and cloud, and experience delivering Customer Experience solutions. The role offers a market-competitive salary, benefits, and opportunities for growth.

Frequently Asked Questions

What is it like to work at Genesys?
Employees describe a collaborative culture that values innovation, diversity, and continuous learning. The company offers flexible remote options, professional development budgets, and a focus on data‑driven decision making. Regular hackathons and cross‑functional teams encourage rapid prototyping and ownership of projects.
What types of positions are available at Genesys?
Genesys posts roles in software engineering (backend, frontend, full‑stack), data science, AI research, cloud infrastructure, product management, UX design, cybersecurity, and customer success. Many positions require proficiency in cloud services, microservices architecture, and experience with contact‑center APIs.
How can I stand out as an applicant for Genesys?
Showcase hands‑on experience with cloud platforms (AWS, Azure, GCP) and microservices patterns. Highlight contributions to open‑source or internal tools that improve scalability. Provide quantitative results, such as reducing latency by X% or increasing throughput by Y%. Tailor your resume to the specific product area (e.g., Voice, Chat, AI) and include code samples or portfolio links.

Other Companies Hiring

© 2026 Job Transparency. All rights reserved.