Jobs at Genesys
3,547 open positions
Sr. Product Marketing Manager (Remote)
Company: Genesys
Location: Remote
Posted Oct 14, 2023
We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. Actual salaries will vary depending on a candidate's experience, qualifications, skills, and location. Visit www.genesys.com. Submissions entered for non-accommodation-related issues, such as following up on an application or submitting a resume, may not receive a response. About Genesys: Every year, Genesys orchestrates billions of remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service™ our vision for empathetic customer experiences at scale. This is enabled by Genesys Cloud™, an all-in-one solution and the world's leading public cloud contact center platform, designed for rapid innovation, scalability and flexibility. Through the power of the cloud and AI, our technology connects every customer moment across marketing, sales and service on any channel, while also improving employee experiences. You will articulate the value and positioning of our capabilities to customers, prospects, partners, sales teams, analysts and other key internal and external stakeholders.
Sr. Financial Analyst - Customer Success
Company: Genesys
Location: Indianapolis, IN
Posted Oct 23, 2023
Genesys is seeking a Senior Financial Analyst to lead Product Support and TAM organizations' expense forecasting and analytics. The role involves becoming a trusted partner for Product Support and TAM leaders, developing budget and forecasting processes, generating variance analyses, and supporting ad-hoc finance projects. Key qualifications include a BS/BA in Finance, Economics, Accounting, Data Science, or related field, 2+ years of experience in corporate finance, consulting, or accounting environments, advanced Excel & financial modeling skills, and proficiency in PowerPoint, business intelligence tools, and ERP systems. The role offers a market-competitive salary, benefits, and opportunities for career growth.
Marketing Systems Specialist
Company: Genesys
Location: Indianapolis, IN
Posted Oct 23, 2023
The job posting is for a Marketing Systems Specialist role at Genesys, a company that provides customer experience solutions. The job involves managing lead management processes, providing support to the global sales development team, and collaborating with cross-functional groups. The company offers a competitive salary, benefits, and opportunities for development and career growth.
Finance and Data Analyst
Company: Genesys Works
Location: Minneapolis–Saint Paul, MN
Posted Oct 23, 2023
Genesys Works, a nonprofit organization, is seeking a Finance & Data Analyst for its Twin Cities office. The role involves budgeting, financial analysis, reporting, and data management. The ideal candidate should have a 2-year degree in account, finance, or related field, 3+ years of professional experience in finance & analysis, and proficiency in Salesforce. The position offers a starting annual salary of $60,000 and a comprehensive benefits package. Genesys Works is committed to diversity, equity, and inclusion.
Performance Marketing Leader - Customer Success Intiatives
Company: Genesys
Location: Indianapolis, IN
Posted Sep 15, 2023
We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics. Visit www.genesys.com. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. Actual salaries will vary depending on a candidate's experience, qualifications, skills, and location. Submissions entered for non-accommodation-related issues, such as following up on an application or submitting a resume, may not receive a response. About Genesys: Every year, Genesys orchestrates billions of remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service™ our vision for empathetic customer experiences at scale. Core Responsibilities: In partnership with global marketing teams develop results-oriented marketing strategy for how our CSS teams intersect with our customer's journey to increase engagement and upselling opportunities worldwide.Lead, develop and execute all strategies related to creating the CSS digital omnichannel approach (web, email, social platforms, virtual events, etc. Genesys is an equal opportunity employer committed to diversity in the workplace. Skills and Experience: 8 - 10 years' experience in marketing leadership role focused on driving adoption and expansion of B2B partnerships; SaaS background is a plus.Proven examples of work driving omnichannel marketing strategies with online/digital tactics.Strong acumen for writing (technical, copywriting) and visual storytelling, with an understanding and interest for how to bring strategic concepts to life through content and communication.Project management skills with proven track record of successfully running multiple projects simultaneously.Demonstrated success in implementing end-to-end marketing activities involving multiple products, groups, audiences, and deliverables.Experience leveraging and interpreting data analytics from platforms such as Gainsight, Salesforce, Engagio, or related sales and marketing platforms.Familiarity with concepts such as account-based marketing and customer lifecycle marketingBachelor's degree in marketing, Business, or a related field LI-Remote Compensation: This role has a market-competitive salary with an anticipated base compensation range listed below.
Marketing and Communications Manager
Company: Genesys Works
Location: Minneapolis–Saint Paul, MN
Posted Oct 23, 2023
Genesys Works Twin Cities is seeking a Marketing and Communications Manager for a full-time, exempt position in the Twin Cities Office. The ideal candidate will be a creative, detail-oriented, self-managed, and organized leader who will work in partnership with every department and the National Marketing and Communications team to advance marketing and communications goals. Key responsibilities include conducting annual planning and implementation, serving as a local representative to the national marketing and communications team, and creating an organization-wide annual communications plan. The position requires a Bachelor's Degree in communications, marketing, public relations, or closely related experience, and at least five years of professional experience. Nonprofit experience is a plus. The starting annual salary is $63,450, with a comprehensive benefits package.
Customer Success Onboarding Specialist
Company: Genesys
Location: Raleigh-Durham, NC
Posted Oct 23, 2023
Genesys is seeking a Customer Success Onboarding Specialist to facilitate customer onboarding and ensure value realization in Genesys solutions. The role involves executing onboarding steps, coordinating with cross-functional teams, and providing customer support. Required qualifications include a Bachelor's Degree, 3+ years of customer-facing experience in a technology or software B2B organization, and proficiency in Salesforce. Genesys offers competitive compensation, benefits, and opportunities for growth.
Senior Financial Analyst, Strategic Finance
Company: Genesys
Location: Indianapolis, IN
Posted Sep 11, 2023
Genesys is seeking a Senior Financial Analyst to join their Strategic Finance team. The role involves leading expense forecasting, strategic projects, and providing financial decision-making support to senior executives. The ideal candidate should have a Bachelor's degree in Finance or Accounting, 3-5 years of corporate finance experience, and advanced Excel skills. They should also be proficient in PowerPoint, business intelligence tools, and ERP systems. The role offers a competitive salary, benefits, and opportunities for career growth.
Manager, Customer Success
Company: Genesys
Location: Indianapolis, IN
Posted Oct 17, 2023
We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. Visit www.genesys.com. Actual salaries will vary depending on a candidate's experience, qualifications, skills, and location. Submissions entered for non-accommodation-related issues, such as following up on an application or submitting a resume, may not receive a response. About Genesys: Every year, Genesys orchestrates billions of remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service™ our vision for empathetic customer experiences at scale. This is enabled by Genesys CloudTM, an all-in-one solution and the world's leading public cloud contact center platform, designed for rapid innovation, scalability, and flexibility. Through the power of the cloud and AI, our technology connects every customer moment across marketing, sales, and service on any channel, while also improving employee experiences.
Sr. Business Systems Analyst - Customer Success
Company: Genesys
Location: Indianapolis, IN
Posted Oct 23, 2023
Genesys is looking for a highly motivated, independent and passionate individual to join their team as a Senior Customer Success Business Systems Analyst. The role requires innovation, process mapping, concise documentation skills, project management, communication, and cross-functional collaboration skills.
Senior Technical Product Marketing Manager
Company: Genesys
Location: Raleigh-Durham, NC
Posted Sep 22, 2023
We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics. Visit www.genesys.com. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. Actual salaries will vary depending on a candidate's experience, qualifications, skills, and location. Submissions entered for non-accommodation-related issues, such as following up on an application or submitting a resume, may not receive a response. Key Responsibilities Gain a deep understanding of Genesys Cloud CX, its features, functionality, and the underlying technology. About Genesys: Every year, Genesys orchestrates billions of remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service™ our vision for empathetic customer experiences at scale. This position requires a combination of strong technical, marketing skills, project/program management, knowledge about the competitive landscape, and deep understanding of buyer personas. Genesys is an equal opportunity employer committed to diversity in the workplace.
Sr. Software Engineer, Test
Company: Genesys
Location: Raleigh-Durham, NC
Posted Oct 11, 2023
We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics. Visit www.genesys.com. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. Actual salaries will vary depending on a candidate's experience, qualifications, skills, and location. Submissions entered for non-accommodation-related issues, such as following up on an application or submitting a resume, may not receive a response. About Genesys: Every year, Genesys orchestrates billions of remarkable customer experiences for organizations in more than 100 countries. You enjoy and contribute to a culture of diversity, inclusion, empathy, and fun. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service™ our vision for empathetic customer experiences at scale. Genesys is an equal opportunity employer committed to diversity in the workplace. Coordinate bug hunts to gather user feedback for new features Being the SME in the architecture, design, and customer use cases for the service.