Jobs at Greenlight Financial Technology
973,045 open positions
Greenlight Financial Technology is a San Francisco‑based fintech that builds AI‑driven digital banking platforms for small businesses. Their flagship product, GreenBank, delivers instant credit scoring and automated payroll integration, earning awards for user experience and a reputation for data‑privacy leadership.
Roles at Greenlight include software engineers (backend, frontend, full‑stack), data scientists, product managers, UX designers, sales engineers, DevOps, security specialists, compliance officers, and customer success managers. Candidates can expect a flat hierarchy, rigorous technical interviews, and the chance to shape product roadmaps early in the cycle.
Job Transparency shows Greenlight’s salary ranges side‑by‑side with industry benchmarks and aggregates employee sentiment, giving you a clear view of total compensation and workplace culture before you apply.
Application Support Lead
Company: Voya Financial
Location: Other US Location
Posted Mar 14, 2024
<p><b><b>Together we fight for everyones opportunity for a better financial future<b><b> <p> <p>We will do this together with customers partners and colleagues We will fight for others not against We will stand up for and champion everyones access to opportunities The status quo is not good enough we believe every individual and every community deserves access to financial opportunities We are determined to support both individuals and communities in reaching a better financial future We know that reaching this future depends on our actions today <p> <p>Like our Purpose Statement Voya believes in being bold and committed to action We are committed to a work environment where the differences that we are born with and those we acquire throughout our lives are understood valued and intentionally pursued We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work Purposefully bringing our differences together to positively influence our culture serve our clients and enrich our communities is essential to our vision <p> <p><b><b>Are you ready to join a company with a strong purpose and a winning culture Start your Voyage <b><b><b><b>Apply Now<b><b> <p> <p>Job Description <p> <p>The Application Support Lead supports the Service Technical Consultant and IT Manager and interfaces with the Suppliers technical team to provide oversight on the tactical and technical application support ensuring delivery is provided within the boundaries of the managed services contract and Voya established standards The role may help ensure that there is appropriate partnership between application maintenance development QA Release Management L15 application development infrastructure and architecture The Application Support Lead understands the Application Maintenance charter and what the vendor is accountable to do within the charter Role may have consultant direct reports <p> <p><b>Profile Description<b> <p> <ul><li>Governs supplier delivery and execution on day to day batch and monitoring practices via engagement with team and utilization of governance reports<li> <li>Escalates delivery issues to the Application Support Consultant and Application Manager<li> <li>Governs Incident Management and root cause analysis technical issues problem resolution and suggests improvement plans<li> <li>Ability to validate defect reporting data and escalation and business impact from the supplier<li> <li>Reviews SLA reports and escalates concerns to Service Tech Consultant<li> <li>Ensures system documentation it is up to standard<li> <li>Conducts reviews and ensures Voya standards for infrastructure security architecture and design are met<li> <li>Provides oversight on supplier technical updates to infrastructuresecurity diagramsplansdocumentation<li> <li>Reviews quality of IT projects submitted for production<li> <li>Partners with Tech Consultant to govern the overall endtoend delivery of the solution set<li> <li>Reviews performance results and suggests change requests to improve performance as needed<li> <li>Guides supplier to provide practical insight expert knowledge of technical design alternatives and the implications of each approach participating in the software development cycle Identifies business value and cost for business and IT partner<li> <li>IT Org Specific Ability to provide consulting on areas listed below for nonlocal projects<li> <li>Countryspecific requirements<li> <li>Languagespecific or code pagespecific requirements<li> <li>Timezone issues<li> <li>Setting up and installing system components<li> <li>Guides supplier to identify data needs including access security quality and maintenance requirements Influences and clearly relates technical alternatives to business objectives using effective communications with customers and stakeholders<li> <li>Other duties as assigned<li> <ul><p><b>Knowledge amp Experience<b> <p> <ul><li>Bachelors Degree or equivalent in Computer Science MIS Engineering or a directly related field<li> <li>Six years of complex multitiered software development experience including two years of leadership experience<li> <li>Technical knowledge in one or more programming languages and development tools<li> <li>OS MVS LINUXUNIX<li> <li>Programming COBOL CICS JCL DYLAKOR Assembler SAS JAVA HTML<li> <li>Databases DB2 and UDB<li> <li>Data Transfer<li> <li>Sybase<li> <li>CLOUD computing AWS etc<li> <li>Mainframe<li> <li>Transmissions SFTP B2B<li> <li>TWS<li> <ul><ul><li>Experience with ServiceNow tool <ul><li>Proven ability of structure analysis and technical design techniques database and file access methods<li> <li>Ability to embrace adapt and lead through change fosters effective partnerships and drive effective collaboration with peers and vendor resources <li> <li>Ensures best practices for coding architecture SLDC and security across all teams with accountability for the quality of internal and external applications delivering work directly and through others to deliver technology solutions<li> <li>Technical Domain knowledge and proven communication verbal and written skills to support the Business in current and future state process and capabilities <li> <li>Experience with working with external suppliers to manage outcomes<li> <li>Experience in production support area with the ability to handle critical issues multitask delegate communicate to all levels of management and business operations in a professional and timely manner<li> <li>Ability to effectively plan and manage multiple tasks<li> <li>Experience in managing offshore resources and delegating work assignments<li> <ul><li> <ul><p>Experience in US Retirement Services with background in retirement product features <p> <p>Experience in development batch processing business analysis <p> <p>Knowledge in support Producer Services and File Transmissions <p> <p>Knowledge with Vantage and OMNI <p> <p>Ability to multitask and meet tight deadlines and SLAs <p> <ul><li>Business Analysis Experience <ul><li>Writing requirements<li> <li>Strong business communication skills<li> <ul><li> <ul><p><b>Required skills<b> <p> <ul><li>Supplier governance experience<li> <li>Issue resolutionproblem solvingroot cause analysis skills<li> <li>Performance review and improvement opportunity identification<li> <li>Remediationimprovement plan definition and management<li> <li>Able to maintain technical documentation and configuration management data<li> <li>Able to understand Voyas standards for architecture security infrastructure and solution designdevelopment<li> <li>Able to review the qualitycompliance of developed solutions for production acceptance<li> <li>Programming language and development tool experience<li> <li>Applicable platform experience<li> <li>Application infrastructure and security design experience<li> <li>Able to reviewunderstand vendor performance outcomes SLAs<li> <li>Understanding of applicationservice monitoring methods<li> <li>Ability to work with supplier resources<li> <li>Ability to define and manage outcomes via established SLAs<li> <li>Leadership with managing offshore resources and delegating tasks<li> <li>Production support<li> <li>Strong written and verbal communication with all levels of management and business<li> <li>Technological document reviews<li> <li>Experience with creating and managing team sharepoint sites<li> <li>Experience with creating powerpoint slides<li> <li>Experience with excel macros<li> <li>Knowledge with technology currency<li> <ul><p><b><b>Compensation Pay Disclosure <b><b> <p> <p>Voya is committed to pay thats fair and equitable which means comparable pay for comparable roles and responsibilities <p> <p>The below annual base salary range reflects the expected hiring ranges for this position in the locations listed In addition to base salary Voya offers incentive opportunities ie annual cash incentives sales incentives andor longterm incentives based on the role to reward the achievement of annual performance objectives Please note that this salary information is solely for candidates hired to perform work within one of these locations and refers to the amount Voya Financial is willing to pay at the time of this posting <p> <p>Actual compensation offered may vary from the posted salary range based upon the candidates geographic location work experience education licensure requirements andor skill level and will be finalized at the time of offer Salaries for parttime roles will be prorated based upon the agreed upon number of hours to be regularly worked <p> <p>$103810 $129760 USD <p> <p><b><b>Be Well Stay Well<b><b> <p> <p>Voya provides the resources that can make a difference in your lives To us this means thriving physically financially socially and emotionally Voya benefits are designed to help you do just that Thats why we offer an array of plans programs tools and resources with one goal in mind To help you and your family be well and stay well <p> <p><b><b>What We Offer<b><b> <p> <ul><li>Health dental vision and life insurance plans<li> <li>401k Savings plan with generous company matching contributions up to 6<li> <li>Voya Retirement Plan employer paid cash balance retirement plan 4<li> <li>Tuition reimbursement up to $5250year<li> <li>Paid time off including 20 days paid time off nine paid company holidays and a flexible Diversity Celebration Day<li> <li>Paid volunteer time 40 hours per calendar year<li> <ul><p>Learn more about Voya benefits download PDF <p> <p><b><b>Critical Skills<b><b> <p> <p>At Voya we have identified the following critical skills which are key to success in our culture <p> <ul><li><b><b>Customer Focused<b><b> Passionate drive to delight our customers and offer unique solutions that deliver on their expectations<li> <li><b><b>Critical Thinking<b><b> Thoughtful process of analyzing data and problem solving data to reach a wellreasoned solution<li> <li><b><b>Team Mentality<b><b> Partnering effectively to drive our culture and execute on our common goals <li> <li><b><b>Business Acumen<b><b> Appreciation and understanding of the financial services industry in order to make sound business decisions<li> <li><b><b>Learning Agility<b><b> Openness to new ways of thinking and acquiring new skills to retain a competitive advantage<li> <ul><p>Learn more aboutCritical Skills <p> <p><b><b>Equal Employment Opportunity<b><b> <p> <p>Voya Financial is an equalopportunity employer Voya Financial provides equal opportunity to qualified individuals regardless of race color sex national origin citizenship status religion age disability veteran status creed marital status sexual orientation gender identity genetic information or any other status protected by state or local law <p> <p><b><b>Reasonable Accommodations<b><b> <p> <p>Voya is committed to the inclusion of all qualified individuals As part of this commitment Voya will ensure that persons with disabilities are provided reasonable accommodations If reasonable accommodation is needed to participate in the job application or interview process to perform essential job functions andor to receive other benefits and privileges of employment please reference resources for applicants with disabilities <p> <p>Misuse of Voyas name in fraud schemes<p>
Project / Task Sr Manager (Scrum Master)
Company: General Dynamics Information Technology
Location: Other US Location
Posted Mar 14, 2024
<p><b>Type of Requisition<b> <p> <p>Regular <p> <p><b>Clearance Level Must Currently Possess<b> <p> <p>None <p> <p><b>Clearance Level Must Be Able to Obtain<b> <p> <p>None <p> <p><b>Suitability<b> <p> <p><b>Public TrustOther Required<b> <p> <p><b>Job Family<b> <p> <p>ProjectTask Management <p> <p><b>Job Qualifications<b> <p> <p><b>Skills<b> <p> <p>Agile Methodology Communication Facilitation Scaled Agile Framework SAFe Scrum Software Development <p> <p><b>Certifications<b> <p> <p><b>Experience<b> <p> <p>10 + years of related experience <p> <p><b>US Citizenship Required<b> <p> <p>No <p> <p><b>Job Description<b> <p> <p>ProjectTask Sr Manager <p> <p>Seize your opportunity to make a personal impact as a ProjectTask Sr Manager supporting the State of New York Higher Education Services GDIT is your place to make meaningful contributions to challenging projects and grow a rewarding career <p> <p>At GDIT people are our differentiator As a Project Task Sr Manager Scrum Master you will help ensure seamless access to New York State higher education grant scholarship and loan forgiveness opportunities for existing and aspiring students Our work depends on Senior Scrum Master joining the NY HESC project team to ensure that contractual obligations are met for systems support and process integration procedures and document preparation for the implementation deployment and maintenance of an enterprisewide tuition assistance award solution You will work in a fastpaced rapidly changing and collaborative environment which requires strong troubleshooting and analytical skills strong critical thinking complex problem solving appropriate judgment and decisionmaking skills You will coordinate the activities required to meet the project and quality standards and ensure regulatory compliance <p> <p>HOW A PROJECTTASK SR MANAGER WILL MAKE AN IMPACT <p> <ul><li>Guide scrumteam through all sprints of a program increment removing impediments and championing the team<li> <li>Organize and facilitate sprint planning and release planning daily standups sprint reviews retrospectives and other agile related events<li> <li>Track and communicate team metrics and sprintrelease progress to all teams and management<li> <li>Assist the scrum team in sprint scheduling as well as developing and estimating user stories that are clearly articulated with welldefined acceptance criteria<li> <li>Manage and report on requirements progress through the SDLC<li> <li>Ensure clear forwards and backwards traceability from requirements through user stories to post development UAT<li> <li>Facilitate requirements meetings with the client and communicate meeting agendas in advance<li> <li>Update agile tracking systems to provide transparency on product and sprint backlogs<li> <li>Facilitate and assist with internal and external communication<li> <li>Facilitate and assist with backlog grooming<li> <li>Facilitate and assist team with making appropriate commitments through story selection and task definition<li> <li>Facilitate all agile ceremonies sprint scheduling backlog grooming daily stand ups retrospectives<li> <li>Communicate with technical and business teams to ensure alignment on sprint schedule and upcoming milestones<li> <li>Determine and remove impediments that interfere with the ability of the teams to deliver assigned goals<li> <li>Facilitate discussion and conflict resolution<li> <li>Promote continuous improvement and help teams to increase velocity<li> <ul><p>WHAT YOULL NEED TO SUCCEED <p> <ul><li>Bachelors degree in a related field<li> <li>10+ years of related professional work experience<li> <li>At least 2+ years of experience as a Project ManagerScrum Master with strong history of leading projects<li> <li>Experience leading Agile Scrum teams in a cloud environment<li> <li>Strong understanding of DevSecOps and or softwareapplication development processes<li> <li>Advanced knowledge of systems engineering principles methods and techniques<li> <li>Strong problem solving and troubleshooting skills<li> <li>Strong communication organization and facilitation skill<li> <li>Experience with Atlassian Agile Products specifically JIRA and Confluence<li> <ul><p> Desired Skills and Certifications <p> <ul><li>Masters of Business Administration or related degree<li> <li>Experience with lowcodenocode platforms<li> <li>Experience with state or national level higher education grant andor aid programs<li> <li>Certified Scrum Master CSM Certification<li> <li>Scaled Agile Framework for the enterprise SAFe Agilist Certification<li> <ul><p> Location RemoteHybrid <p> <p>GDIT IS YOUR PLACE Fullflex work week to own your priorities at work and at home 401K with company match Comprehensive health and wellness packages Internal mobility team dedicated to helping you own your career Professional growth opportunities including paid education and certifications Cuttingedge technology you can learn from Rest and recharge with paid vacation and holidays <p> <p>The likely salary range for this position is $104000 $156000 This is not however a guarantee of compensation or salary Rather salary will be set based on experience geographic location and possibly contractual requirements and could fall outside of this range <p> <p><b>Scheduled Weekly Hours<b> <p> <p>40 <p> <p><b>Travel Required<b> <p> <p>1025 <p> <p><b>Telecommuting Options<b> <p> <p>Remote <p> <p><b>Work Location<b> <p> <p>USA NY Rensselaer <p> <p><b>Additional Work Locations<b> <p> <p>Any Location Remote <p> <p><b>Total Rewards at GDIT<b> <p> <p>Our benefits package for all USbased employees includes a variety of medical plan options some with Health Savings Accounts dental plan options a vision plan and a 401k plan offering the ability to contribute both pre and posttax dollars up to the IRS annual limits and receive a company match To encourage worklife balance GDIT offers employees full flex work weeks where possible and a variety of paid time off plans including vacation sick and personal time holidays paid parental military bereavement and jury duty leave GDIT typically provides new employees with 15 days of paid leave per calendar year to be used for vacations personal business and illness and an additional 10 paid holidays per year Paid leave and paid holidays are prorated based on the employees date of hire The GDIT Paid Family Leave program provides a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees To ensure our employees are able to protect their income other offerings such as short and longterm disability benefits life accidental death and dismemberment personal accident critical illness and business travel and accident insurance are provided or available We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most <p> <p>We are GDIT A global technology and professional services company that delivers consulting technology and mission services to every major agency across the US government defense and intelligence community Our 30000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation We operate across 30 countries worldwide offering leading capabilities in digital modernization AIML Cloud Cyber and application development Together with our clients we strive to create a safer smarter world by harnessing the power of deep expertise and advanced technology <p> <p>We connect people with the most impactful client missions creating an unparalleled work experience that allows them to see their impact every day We create opportunities for our people to lead and learn simultaneously From securing our nations most sensitive systems to enabling digital transformation and cloud adoption our people are the ones who make change real <p> <p>GDIT is an Equal OpportunityAffirmative Action employer All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or veteran status or any other protected class<p>
AVP, Strategic Relationship Manager, Govt Markets
Company: Voya Financial
Location: Los Angeles, CA
Posted Mar 14, 2024
<p><b><b>Together we fight for everyones opportunity for a better financial future<b><b> <p> <p>We will do this together with customers partners and colleagues We will fight for others not against We will stand up for and champion everyones access to opportunities The status quo is not good enough we believe every individual and every community deserves access to financial opportunities We are determined to support both individuals and communities in reaching a better financial future We know that reaching this future depends on our actions today <p> <p>Like our Purpose Statement Voya believes in being bold and committed to action We are committed to a work environment where the differences that we are born with and those we acquire throughout our lives are understood valued and intentionally pursued We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work Purposefully bringing our differences together to positively influence our culture serve our clients and enrich our communities is essential to our vision <p> <p><b><b>Are you ready to join a company with a strong purpose and a winning culture Start your Voyage <b><b><b><b>Apply Now<b><b> <p> <p><b>Get To Know The Opportunity<b> <p> <p>Fully responsible within TaxExempt Markets TEM for the relationship management engagement with large plan sponsors in excess of $75 million in AUMAUA <p> <p>Responsible for developing and executing initiatives intended to meet plan retention and growth goals <p> <p><b>The Contributions Youll Make<b> <p> <p> Enhancing existing client relationships into strong partnerships for client retention including promoting the sale of products and crossserving initiatives to targeted plan sponsors and to develop trustbased relationships with multiple levels within client organization Proactively contact clients to provide guidance planning and support outside of daytoday and standard recordkeeping needs Initiate activity that aligns with revenue and profitability targets within TEM organization Understand key performance drivers and develop action plans as appropriate to ensure client satisfaction Coordinate all resources and other relationship touch points when situation calls for cross organization <p> <p>collaboration involving sales marketing investments recordkeeping and operations teams <p> <p> Participates in finals presentations client and Board meetings requests for proposals internal projects and where needed Other duties as assigned <p> <p><b>Knowledge <b><b> and Experience<b><b><b> <p> <p>Bachelors Degree or equivalent <p> <p>6+ years proven client relationship management skills <p> <p>Excellent verbal and written communication skills <p> <p>Strong presentation skills <p> <p>Strong problem solving skills <p> <p>Indepth knowledge of financial products and services preferably within the government and healthcare retirement services market <p> <p>Professional designations ie CRPS CEBSChFCCFPAIF etc a plus but not required <p> <p>Series 663 preferred or required within 90 days of hire <p> <p>FIS knowledge preferred but not required <p> <p>Salesforcecom or comparable CRM database experience a plus <p> <p><b>This position can reside in California Nevada Texas or Oregon <b> <p> <p>LIJS1 <p> <p><b><b>Compensation Pay Disclosure <b><b> <p> <p>Voya is committed to pay thats fair and equitable which means comparable pay for comparable roles and responsibilities <p> <p>The below annual base salary range reflects the expected hiring ranges for this position in the locations listed In addition to base salary Voya offers incentive opportunities ie annual cash incentives sales incentives andor longterm incentives based on the role to reward the achievement of annual performance objectives Please note that this salary information is solely for candidates hired to perform work within one of these locations and refers to the amount Voya Financial is willing to pay at the time of this posting <p> <p>Actual compensation offered may vary from the posted salary range based upon the candidates geographic location work experience education licensure requirements andor skill level and will be finalized at the time of offer Salaries for parttime roles will be prorated based upon the agreed upon number of hours to be regularly worked <p> <p>$127160 $178320 USD <p> <p><b><b>Be Well Stay Well<b><b> <p> <p>Voya provides the resources that can make a difference in your lives To us this means thriving physically financially socially and emotionally Voya benefits are designed to help you do just that Thats why we offer an array of plans programs tools and resources with one goal in mind To help you and your family be well and stay well <p> <p><b><b>What We Offer<b><b> <p> <ul><li>Health dental vision and life insurance plans<li> <li>401k Savings plan with generous company matching contributions up to 6<li> <li>Voya Retirement Plan employer paid cash balance retirement plan 4<li> <li>Tuition reimbursement up to $5250year<li> <li>Paid time off including 20 days paid time off nine paid company holidays and a flexible Diversity Celebration Day<li> <li>Paid volunteer time 40 hours per calendar year<li> <ul><p>Learn more about Voya benefits download PDF <p> <p><b><b>Critical Skills<b><b> <p> <p>At Voya we have identified the following critical skills which are key to success in our culture <p> <ul><li><b><b>Customer Focused<b><b> Passionate drive to delight our customers and offer unique solutions that deliver on their expectations<li> <li><b><b>Critical Thinking<b><b> Thoughtful process of analyzing data and problem solving data to reach a wellreasoned solution<li> <li><b><b>Team Mentality<b><b> Partnering effectively to drive our culture and execute on our common goals <li> <li><b><b>Business Acumen<b><b> Appreciation and understanding of the financial services industry in order to make sound business decisions<li> <li><b><b>Learning Agility<b><b> Openness to new ways of thinking and acquiring new skills to retain a competitive advantage<li> <ul><p>Learn more aboutCritical Skills <p> <p><b><b>Equal Employment Opportunity<b><b> <p> <p>Voya Financial is an equalopportunity employer Voya Financial provides equal opportunity to qualified individuals regardless of race color sex national origin citizenship status religion age disability veteran status creed marital status sexual orientation gender identity genetic information or any other status protected by state or local law <p> <p><b><b>Reasonable Accommodations<b><b> <p> <p>Voya is committed to the inclusion of all qualified individuals As part of this commitment Voya will ensure that persons with disabilities are provided reasonable accommodations If reasonable accommodation is needed to participate in the job application or interview process to perform essential job functions andor to receive other benefits and privileges of employment please reference resources for applicants with disabilities <p> <p>Misuse of Voyas name in fraud schemes<p>
Manager, Workplace Optimization
Company: BOK Financial
Location: Tulsa, OK
Posted Mar 14, 2024
<p><b>Req ID<b> 74693 <p> <p><b>Location<b> Tulsa TUL <p> <p><b>Areas of Interest <b>Facilities Professional <p> <p><b>Pay Transparency Salary Range <b>Not Available <p> <p><b>Application Deadline<b> 04052024 <p> <p><b>BOK Financial<b> Headquartered in Tulsa Oklahoma BOK Financial Corporation NASDAQ BOKF is a top USbased financial services holding company with operations in Oklahoma Texas Arizona Arkansas Colorado Kansas Missouri Tennessee and New Mexico The company began more than 100 years ago in Tulsa and has successfully diversified into a variety of industries businesses and geographies <p> <p><strong><b>Bonus Type<b><strong> <p> <p><strong><b>Summary<b><strong> <p> <p>Were building a culture at BOK Financial where amazing people like you can bring their best be their best and work for the best Youve come to the right place to grow your career As a Manager Workplace Optimization you manage and update our space management software including programs like Serraview and CAFM The role involves maintaining accurate floor plans collaborating with lines of business LOBs to verify space assignments and coordinating internal moves <p> <p><strong><b>Job Description<b><strong> <p> <p>The <b>Manager Workplace Optimization<b> is primarily responsible for optimizing the BOK Financial corporate workspace utilization and ensuring the seamless operation of our ComputerAided Facility Management CAFM systems This position has a diverse range of responsibilities focusing on both the physical workspace and operational aspects of the portfolio The Manager Workplace Optimization demands a unique blend of space awareness and utilization experience to maximize efficiency and productivity within corporate spaces <p> <p><strong><b>Team Culture<b><strong> <p> <p>We have a go above and beyond philosophy in serving our internal clients and aim to deliver best in class customer service As a team we are deeply connected with our communities committed to social outreach and volunteer and participate in worthy causes We are proud of the companys contributions to the organizations we serve <p> <p><strong><b>How Youll Spend Your Time<b><strong> <p> <ul><li>Develop and implement strategies for optimizing space utilization across facilities<li> <li>Work with CRES project and strategy teams to assist in office relocations renovations and space expansion initiatives<li> <li>Develop and implement standards in the CAFM record database to ensure data integrity and consistency across all corporate facilities within the system<li> <li>Monitor and assign work order tickets as applicable to the CRES Team utilizing ServiceNow<li> <li>Maintain accurate records of corporate spaces including floor plans occupancy data and business utilization statistics within the software systems<li> <li>Analyze system data to identify trends and areas for improvement in facility management<li> <li>Oversee warehouse furniture inventory management<li> <ul><p><strong><b>Education amp Experience Requirements<b><strong> <p> <p>This level of knowledge is normally acquired through completion of a Bachelors degree in Interior design or a related field of study and 3+ years of directly related experience in workplace occupancy planning with a background in managing corporate workspace<b> or 7+ years equivalent combination of education and experience <b> <p> <ul><li>Technical proficiency with CAFM software eg SerraView Archibus FMSystems<li> <li>Excellent analytical skills and the ability to interpret data to drive decisions<li> <li>Strong knowledge of and ability to utilize design software such as AutoCAD for floor plan modifications <li> <li>Advanced PC application skills including MS Office Suite<li> <li>Exceptional written and verbal communication skills with a proven ability to engage effectively with diverse stakeholders<li> <li>Excellent organizational and multitasking abilities with a keen attention to detail<li> <li>Ability to understand and interpret the strategic implications of changes and needs within the entire portfolio<li> <ul><p><b>BOK Financial Corporation Group<b> is a stable and financially strong organization that provides excellent training and development to support building the long term careers of employees <b>With passion skill and partnership you can make an impact on the success of the bank customers and your own career<b> <p> <p><b>Apply today<b> and take the first step towards your next career opportunity <p> <p><b>The companies in BOK Financial Corporation Group are equal opportunity employers We are committed to providing equal employment opportunities for training compensation transfer promotion and other aspects of employment for all qualified applicants and employees without regard to sex race color religion national origin age disability pregnancy status sexual orientation genetic information or veteran status<b> <p> <p><b>Please contact recruitingcoordinatorsbokfcom with any questions <b><p>
Program Operations Strategist
Company: Thrivent Financial
Location: Minneapolis–Saint Paul, MN
Posted Mar 14, 2024
Thrivent provides Equal Employment Opportunity (EEO) without regard to race, religion, color, sex, gender identity, sexual orientation, pregnancy, national origin, age, disability, marital status, citizenship status, military or veteran status, genetic information, or any other status protected by applicable local, state, or federal law. Strong problem-solving skills, attention to detail, ability to engage and motivate others, communication, and collaboration skills. Demonstrated ability to communicate clearly, both verbal and written, and to logically analyze, synthesize, and evaluate multiple sources of information. Demonstrated team player, collaborating, and completing work where and when it's needed to drive business results. Demonstrates strong project management skills, experience, or proficiency in Agile or Kanban methodologies a plus. Analytical, data analysis and demand forecasting skills required, prior experience within a business analyst role required. Experience building highly efficient, high functioning processes supporting complex products and systems, including identifying emerging trends and strategic issues. Demonstrated commitment to continual learning. Skilled in understanding and quickly learning new software and technologies, leveraging functional experience and knowledge with Warehousing & Fulfillment Operations and Systems. Models Thrivent's leadership competencies - Model the Way, Rally the Team, and Deliver Outcomes.
NOC Administrator
Company: Acumen Technology
Location: Nashville, TN
Posted Mar 14, 2024
<p>Acumen Technology is looking for confident and passionate NOC Administrator to join our team We want IT professionals that understand that the clients experience is as important as knowing the right buttons to press and that you can have fun while you work <p> <p>Based out of the Music City Nashville TN Acumen Technology is a leading IT Managed Services Provider focusing on financial institutions healthcare and other industries that are serious about security and doing IT right Being a member of our team means weekly inoffice lunches awesome company events a comprehensive benefits package and most importantly training in the ability to hold conversations using nothing but GIFs <p> <p><strong>A successful NOC Admin would<strong> <p> <ul><li>Manage the monitoring management and security tools and technologies that Acumen uses across our clients<li> <li>Maintain daily review and reporting of backup health for all clients and responds to failures<li> <li>Respond to alerts generated by monitoring agents<li> <li>Mentor NOC and Service Analysts<li> <li>Seek to improve monitoring capabilities with existing tools and finding new solutions<li> <li>Track time and details on appropriate service tickets as work is performed<li> <li>Supports our core values and commit to always improving<li> <li>Have fun working<li> <li>Be serious about mastering technology <li> <li>Maintain business efficiencies through detailed documentation time keeping communication and an eye on the metrics<li> <li>Be in the Middle TN area or willing to relocate<li> <ul><p><strong>Work From HomeIn Office<strong> <p> <p>Acumen Technology is a hybrid workplace and we support a work from home environment some days We provide all the technology youll need for a comfortable work from home office We also have inoffice days because we love the collaboration and comradery that comes from group interaction <p> <p><strong>Acumen Technology Core Values<strong> <p> <ul><li>Intentional Everything<li> <li>Ive Got Your Back<li> <li>Deliver With Confidence and Passion<li> <li>Adapt and Overcome<li> <li>Do IT Right<li> <ul><p><strong>Acumens Commitment to our Employees<strong> <p> <ul><li>We will do everything we can to aid your growth in the IT field while having fun along the way Wherever life takes you we want Acumen to have helped you get there<li> <ul><p><strong>Requirements<strong> <p> <ul><li>We are a hybrid work environment Applicants should be located in or around the Nashville area for those days that we are in the office<li> <li>Intermediate understanding of operating systems business applications printing systems and network systems<li> <li>Interpersonal skills such as telephony skills communication skills active listening and customercare<li> <li>Ability to multitask and adapt to changes quickly<li> <li>Technical awareness ability to match resources to technical issues appropriately<li> <li>Understanding of support tools techniques and how technology is used to provide services<li> <li>Typing skills to ensure quick and accurate entry of service request details<li> <li>Selfmotivated with the ability to work in a fast moving environment<li> <li>Must be able to lift up to 50 pounds and be able to be on your feet for extended periods of time<li> <ul><p><strong>Benefits<strong> <p> <ul><li>100 employer paid health insurance medical and dental<li> <li>Mileage and phone reimbursement<li> <li>LinkedIn Learning membership<li> <li>Fun working environment and culture<li> <li>SIMPLE IRA with 3 match<li> <ul>
Software Developer
Company: Voya Financial
Location: Hartford, CT
Posted Mar 14, 2024
<p><b><b>Together we fight for everyones opportunity for a better financial future<b><b> <p> <p>We will do this together with customers partners and colleagues We will fight for others not against We will stand up for and champion everyones access to opportunities The status quo is not good enough we believe every individual and every community deserves access to financial opportunities We are determined to support both individuals and communities in reaching a better financial future We know that reaching this future depends on our actions today <p> <p>Like our Purpose Statement Voya believes in being bold and committed to action We are committed to a work environment where the differences that we are born with and those we acquire throughout our lives are understood valued and intentionally pursued We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work Purposefully bringing our differences together to positively influence our culture serve our clients and enrich our communities is essential to our vision <p> <p><b><b>Are you ready to join a company with a strong purpose and a winning culture Start your Voyage <b><b><b><b>Apply Now<b><b> <p> <p><b><b>Compensation Pay Disclosure <b><b> <p> <p>Voya is committed to pay thats fair and equitable which means comparable pay for comparable roles and responsibilities <p> <p>The below annual base salary range reflects the expected hiring ranges for this position in the locations listed In addition to base salary Voya offers incentive opportunities ie annual cash incentives sales incentives andor longterm incentives based on the role to reward the achievement of annual performance objectives Please note that this salary information is solely for candidates hired to perform work within one of these locations and refers to the amount Voya Financial is willing to pay at the time of this posting <p> <p>Actual compensation offered may vary from the posted salary range based upon the candidates geographic location work experience education licensure requirements andor skill level and will be finalized at the time of offer Salaries for parttime roles will be prorated based upon the agreed upon number of hours to be regularly worked <p> <p>$82760 $103450 USD <p> <p><b><b>Be Well Stay Well<b><b> <p> <p>Voya provides the resources that can make a difference in your lives To us this means thriving physically financially socially and emotionally Voya benefits are designed to help you do just that Thats why we offer an array of plans programs tools and resources with one goal in mind To help you and your family be well and stay well <p> <p><b><b>What We Offer<b><b> <p> <ul><li>Health dental vision and life insurance plans<li> <li>401k Savings plan with generous company matching contributions up to 6<li> <li>Voya Retirement Plan employer paid cash balance retirement plan 4<li> <li>Tuition reimbursement up to $5250year<li> <li>Paid time off including 20 days paid time off nine paid company holidays and a flexible Diversity Celebration Day<li> <li>Paid volunteer time 40 hours per calendar year<li> <ul><p>Learn more about Voya benefits download PDF <p> <p><b><b>Critical Skills<b><b> <p> <p>At Voya we have identified the following critical skills which are key to success in our culture <p> <ul><li><b><b>Customer Focused<b><b> Passionate drive to delight our customers and offer unique solutions that deliver on their expectations<li> <li><b><b>Critical Thinking<b><b> Thoughtful process of analyzing data and problem solving data to reach a wellreasoned solution<li> <li><b><b>Team Mentality<b><b> Partnering effectively to drive our culture and execute on our common goals <li> <li><b><b>Business Acumen<b><b> Appreciation and understanding of the financial services industry in order to make sound business decisions<li> <li><b><b>Learning Agility<b><b> Openness to new ways of thinking and acquiring new skills to retain a competitive advantage<li> <ul><p>Learn more aboutCritical Skills <p> <p><b><b>Equal Employment Opportunity<b><b> <p> <p>Voya Financial is an equalopportunity employer Voya Financial provides equal opportunity to qualified individuals regardless of race color sex national origin citizenship status religion age disability veteran status creed marital status sexual orientation gender identity genetic information or any other status protected by state or local law <p> <p><b><b>Reasonable Accommodations<b><b> <p> <p>Voya is committed to the inclusion of all qualified individuals As part of this commitment Voya will ensure that persons with disabilities are provided reasonable accommodations If reasonable accommodation is needed to participate in the job application or interview process to perform essential job functions andor to receive other benefits and privileges of employment please reference resources for applicants with disabilities <p> <p>Misuse of Voyas name in fraud schemes<p>
Consumer/Small Business Closer I
Company: First Financial Bank
Location: Cincinnati, OH
Posted Mar 14, 2024
<p>We do the right things right now We do them in a way that is relevant to our clients Become a part of our history as it continues to be written <p> <p>If you are interested and qualified for this role we invite you to apply <p> <p>The ConsumerSmall Business Closer I specializes in preparing and reviewing loan closing packages and paperwork This role ensures the accuracy and and completeness of the documentation The ConsumerSmall Business Closer I manages through resolution any concerns problems andor documentation issues The role works closely with lending staff and is a critical part in ensuring necessary due diligence is completed on consumer loan closing requests <p> <p><b>Essential FunctionsResponsibilities<b> <p> <ul><li>Acquires knowledge of all consumer products origination systems all applicable laws and the banks lending policies and procedures<li> <li>Reviews loan approval supporting documentation and systems to determine due diligence is completed prior to preparing closing documents<li> <li>Responsible for partnering with lending staff to address any documentation deficiencies or issues prior to scheduled loan closing<li> <li>Prepares all applicable disclosures and closing documents in accordance with company policy and guidelines<li> <li>Responsible for submitting accurate and timely funding requests to the appropriate funding team<li> <li>Maintains open lines of communications will all parties in a timely fashion<li> <li>Ensures compliance with underwriting government regulations and company requirements<li> <ul><p><b>Minimum Knowledge Skills and Abilities Needed to Perform Essential Functions of the Job<b> <p> <ul><li>12 years experience in consumer lending or consumer banking preferred<li> <li>Detailoriented and organized with excellent communication phone and customer service skills<li> <li>Strong computer skills loan industry software preferred<li> <li>Mathematical and calculation skills needed to ensure accuracy<li> <ul><p><b>Preferred Knowledge and Skills<b> <p> <ul><li>Problem solving to ensure various solutions are explored<li> <li>Time management skills<li> <li>Adaptability and willingness to learn<li> <ul><p><b>Level of Complexity and Scope<b> <p> <ul><li>Some accountability for mediumterm tasks and many basic recurring basic initiatives<li> <li>Limited use of judgement related to administrative issues<li> <li>Applies knowledge of standardized rules procedures and operations<li> <li>Issues tend to be routine in nature<li> <ul><p><b>Degree of Independence and DecisionMaking<b> <p> <ul><li>Meets clearly defined demands and influence is limited to entry level support staff<li> <li>Interacts with a range of individuals both within and outside immediate team to convey basic information<li> <ul><p><b>Required Supervisory Responsibilities<b> <p> <ul><li>No leading and managing<li> <li>No people development responsibilities<li> <ul><p><b>Physical Requirements<b> <p> <ul><li>Must be able to stand andor sit for long periods of time<li> <li>Must be able to effectively access and interpret information on computer screens documents and reports<li> <li>Frequently interacts through talking and hearing with internal employees as well as external customers<li> <ul><p><b>Compliance Statement<b> <p> <ul><li>The associate is responsible for meeting all compliance requirements imposed on First Financial Bank by State and Federal law and regulation as well as all related First Financial Bank policies and procedures This includes all Bank Secrecy Act AntiMoney Laundering OFAC and Suspicious Activity reporting requirements as well as all other lending and deposit compliance requirements<li> <ul><p><b>Development and Training<b> <p> <p>It is our policy to not discriminate against any individual in violation of federal state and local laws as it relates to age race color religion national origin sex marital status pregnancy gender identity disability sexual orientation genetic information veteranmilitary service or any other characteristic protected by law <p> <p>We are an EVerify Employer<p>
Technical Consultant, Restaurant Technology Hardware Solutions
Company: McDonald's Global Technology
Location: Chicago, IL
Posted Mar 14, 2024
<p><b>Job Description<b><br >Company Description<br >McDonalds evolving Accelerating the Arches growth strategy puts our customers and people first and leverages our competitive advantages to strengthen our brand We are recognized on lists like Fortunes Most Admired Companies and Fast Companys Most Innovative Companies<br >Doubling Down on the 4Ds Delivery Digital Drive Thru and Development <br >Our growth pillars emphasize the important role technology plays as the leading global omnichannel restaurant brand Technology enables the organization through digital technology and improving the customer crew and employee experience each and every day<br >Global Technology forging the way <br >Leading the digitization of our business is the Technology organization made up of intrapreneurs who build industry defining tech using the latest innovations and platforms like AI and edge computing to deliver on the next set of cuttingedge opportunities for the business At McDonalds you get to solve technology innovation challenges at an incredible scale and work across global teams who are always hungry for a challenge This provides access to exciting career paths for technologists Its bonus points when you get to see your family and friends use the tech you build at their favorite McD restaurant<br >Check out the Global Technology Technical Blog to learn how technology is directly enabling the Accelerating the Arches strategy<br >Job Description<br >This opportunity is part of the Global Technology Infrastructure amp Operations team GTIO where our mission is to deliver modern and relevant technology that supports the way McDonalds works We provide bestinclass foundational technology products and services including Global Networking Cloud End User Computing and IT Service Management Its our goal to always provide an engaging relevant and simple experience for our customers<br >The Technical Consultants role is to support the Restaurant Hardware Solutions team in defining prioritizing executing and deploying against the teams roadmap This role reports to the Sr Manager Restaurant Hardware Solutions and will provide foundational support to the team through market and supplier opportunity and solution exploration The technical consultant will assist with market needs analysis and solutioning including exploration of new technology capabilities and impacts on restaurant hardware solutions The tech consultant will also analyze product portfolio data analyze ROI and cost implications of new hardware standards and assist with product roadmap development and backlog management<br >This is an exciting opportunity for an experienced technology leader to help shape the transformation of restaurant operations hardware and related services for the global McDonalds system<br ><strong>Accountabilities amp Responsibilities<strong><br ><p><ul><li>Partner with internalexternal collaborators customers and suppliers to<li> <li>Leverage data insights and research to develop recommendations for new or replacement hardware and OSdriver upgrades to support restaurant operations lifecycle management<li> <li>Plan for and provide hardware lifecycle management plans for servers and peripheral devices<li> <li>Certify new hardware standards to support restaurant operations globally servers endpoints peripherals cameras printers server rack etc<li> <li>Conduct research into emerging technology implications on hardware solutions and develop recommendations in partnership with suppliers and engineering teams Technologies to investigate may include IoT virtualization of compute to central cloudlike server etc<li> <li>May assist with management and supervision of security patch image creation distribution and hardware certification related to assigned hardware portfolio<li> <li>May assist with gold build creation and certification for new hardware including specific OS and drivers<li> <li>Update the global restaurant hardware catalogue as needed<li> <li>Author and manage market communications for patching upgrades end of sale EOS end of life EOL and related events<li> <li>Explore opportunities for further simplification of market activities and documentation related to restaurant hardware installation and support with the move toward greater standardization<li> <li>Work in an Agile environment and continuously review business needs refine priorities outline landmarks and work and find opportunities and risks related to hardware product portfolio<li> <li>Translate product roadmap features into welldefined product requirements including features user stories and acceptance test criteria<li> <li>Support platform lead in maintaining the sprint backlog for assigned products balancing the requirements of team members<li> <li>Develop and maintain appropriate tracking and reporting of product performance postlaunch to evaluate future investment<li> <li>Ensure vendor performance against expectations and standards Create and monitor feedback mechanisms that evaluate supplier performance<li> <ul><p>Qualifications <p><ul><li>Willingness and ability to live the McDonalds values every day Serve Inclusion Integrity Community and Family<li> <li>Strong analytical and problemsolving skills with a demonstrated ability to use data and metrics to drive decisionmaking<li> <li>Excellent collaboration skills with the ability to work effectively in multifunctional teams<li> <li>Working knowledge of technology hardware and infrastructure with desire to expand that knowledge to the McDonalds restaurant hardware portfolio including servers peripheral devices screens and thirdparty technology solutions such as digital menu boards and drive thru audio systems<li> <li>Demonstrated ability to lead technical solutioning driving clarity understanding and discussion of technical concepts managing tradeoffs and evaluating potential concepts with internal and external partners<li> <li>Familiarity with product development processes and methodologies including agile and waterfall<li> <li>Experience working with engineering teams to develop and deliver highquality products<li> <li>Ability to work independently and handle various tasks simultaneously<li> <li>Attention to detail and a commitment to producing highquality work<li> <li>Passion for emerging technology and realworld applications<li> <li>Excellent written and verbal communication skills able to present facts thoughts and ideas in a clear concise manner to senior stakeholders<li> <li>Demonstrated ability to work in Jira and Confluence<li> <li>Proficient with Microsoft Office Suite including Excel and PowerPoint<li> <ul><p><br ><strong>Preferred Qualifications<strong><br ><p><ul><li>Working knowledge of servers and peripheral devices including technical specification definition and certification<li> <li>Experience and working knowledge of operating system OS image creation and patching for local devices across globally distributed footprint<li> <li>Experience working in a distributed retail hospitality or similar physical technology environment<li> <li>Experience with Microsoft Configuration Manager SCCM or similar software delivery mechanisms<li> <ul><p><br ><strong>Experience<strong><br ><p><ul><li>5+ years of technical product management or relevant experience with a Bachelors degree or 3+ years relevant experience with a Masters degree<li> <li>2+ years of experience working with technology hardware such as servers monitors POS terminals kiosks or other peripheral devices<li> <li>Demonstrated experience in conducting user research and translating into solution requirements<li> <ul><p>Additional Information<br >McDonalds is committed to providing qualified individuals with disabilities reasonable accommodations to perform the essential functions of their jobs Additionally if you or another applicant of whom you are aware require assistance accessing or reading this job posting or otherwise seek assistance in the application process please contact recruitingsupportteamusmcdcom <br >McDonalds provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex sex stereotyping pregnancy including pregnancy childbirth and medical conditions related to pregnancy childbirth or breastfeeding race color religion ancestry or national origin age disability status medical condition marital status sexual orientation gender gender identity gender expression transgender status protected military or veteran status citizenship status genetic information or any other characteristic protected by federal state or local laws This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training<br >Nothing in this job posting or description should be construed as an offer or guarantee of employment<p>
ACAS System Admin
Company: General Dynamics Information Technology
Location: Other US Location
Posted Mar 14, 2024
<p><b>Type of Requisition<b> <p> <p>Regular <p> <p><b>Clearance Level Must Currently Possess<b> <p> <p>Interim Secret <p> <p><b>Clearance Level Must Be Able to Obtain<b> <p> <p>Secret <p> <p><b>Suitability<b> <p> <p><b>Public TrustOther Required<b> <p> <p>NACLC T3 <p> <p><b>Job Family<b> <p> <p>Systems Administration <p> <p><b>Job Qualifications<b> <p> <p><b>Skills<b> <p> <p>ACAS DISA STIG Windows Server Support <p> <p><b>Certifications<b> <p> <p>Security+CE CompTIA <p> <p><b>Experience<b> <p> <p>2 + years of related experience <p> <p><b>US Citizenship Required<b> <p> <p>Yes <p> <p><b>Job Description<b> <p> <p>ACAS Systems Administrator <p> <p>Transform technology into opportunity as a Systems Administrator with GDIT A career in enterprise IT means connecting and enhancing the systems that matter most At GDIT youll be at the forefront of innovation and play a meaningful part in improving how agencies operate <p> <p>At GDIT people are our differentiator As a Systems Administrator you will help ensure today is safe and tomorrow is smarter Our work depends on Systems Administrator joining our team to support NECOMs Global Enterprise Fabric GEF <p> <p>HOW A SYSTEMS ADMINISTRATOR WILL MAKE AN IMPACT <p> <ul><li>Demonstrable knowledge and experience with Security and Vulnerability Analyst roles<li> <li>Design plan and implement and configure scans in support of team requirements<li> <li>Perform system updates application level and plugin updates scanvulnerability data<li> <li>Identify needs create and maintain ACAS system documentation<li> <li>Provide advice and training for all ACAS related roles assigned to staff members<li> <li>Provide tier 1 and 2 support for ACAS issues<li> <li>Operate and maintain server systems hosting Assured Compliance Assessment Solution ACAS servers Security Center and scanners<li> <li>Ability to participate in special projects as required<li> <ul><p>WHAT YOULL NEED TO SUCCEED Education Bachelors degree or equivalent experience <p> <p> Certification IAT II CCNASecurity CySA+ SEC+CE CND SSCP required on day 1 ACAS certification within 6 months of hire Required Experience 2+ years of related experience Required Technical Skills ACAS STIGs Security Clearance Level Must be able to obtain and hold SECRET clearance Required Skills and Abilities communication problem solving Location On Customer Site Fort Huachuca <p> <p>GDIT IS YOUR PLACE 401K with company match Comprehensive health and wellness packages Internal mobility team dedicated to helping you own your career Professional growth opportunities including paid education and certifications Cuttingedge technology you can learn from Rest and recharge with paid vacation and holidays <p> <p><b>Scheduled Weekly Hours<b> <p> <p>40 <p> <p><b>Travel Required<b> <p> <p>Less than 10 <p> <p><b>Telecommuting Options<b> <p> <p>Onsite <p> <p><b>Work Location<b> <p> <p>USA AZ Fort Huachuca <p> <p><b>Additional Work Locations<b> <p> <p>We are GDIT A global technology and professional services company that delivers consulting technology and mission services to every major agency across the US government defense and intelligence community Our 30000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation We operate across 30 countries worldwide offering leading capabilities in digital modernization AIML Cloud Cyber and application development Together with our clients we strive to create a safer smarter world by harnessing the power of deep expertise and advanced technology <p> <p>We connect people with the most impactful client missions creating an unparalleled work experience that allows them to see their impact every day We create opportunities for our people to lead and learn simultaneously From securing our nations most sensitive systems to enabling digital transformation and cloud adoption our people are the ones who make change real <p> <p>GDIT is an Equal OpportunityAffirmative Action employer All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or veteran status or any other protected class<p>
Customer Success Associate
Company: Scratch Financial
Location: Remote
Posted Mar 14, 2024
<p>Scratch Financial Scratchpay is a financial technology startup based in Los Angeles California Our goal is to make difficult financial decisions simple and increase accessibility to fair affordable and transparent medical financing Driven by our awardwinning technology Scratchpay has become the fastest growing financing provider in veterinary care with our payment plans now offered in over 10000 practices across the US and Canadaranging from dental offices to optometry clinics Were rapidly launching a new PointofSale payment processing suite to help our providers create a better payments experience for their patients<p> <p><br ><p> <p>If putting compassion first helping create groundbreaking products and continuously iterating amp refining those products sound like you then we encourage you to apply<p> <p><br ><p> <p><br ><p> <p><b>About The Role<b><p> <p><br ><p> <p><span>The Customer Success Associate will be primarily responsible for driving the activation of Scratchs payment processing SMB customers Were looking for someone to onboard SMB customers understand their pain points and ensure that theyre using our platform to its fullest potential The ideal candidate is detailoriented and has great verbal and written communication skills and isnt afraid to give customers a call when needed to triage customer problems<span><p> <p><br ><p> <p><span>Note This role is fully remote with a preference for timezones in the USCanada but requires a secure and reliable internet connection<span><p> <p><b>What Youll Do<b> <p><ul><li><br ><li> <p><b>Onboarding<b><p> <li>Lead ~510 onboarding calls per week owning the process from ensuring customer is ready for their onboarding to postcall followup and troubleshooting to ensure the customer is fully setup and using Scratch Checkout<li> <li>Deliver an exceptional customer experience by advising guiding and instructing customers on how to best use Scratchs services through email and phone calls<li> <li>Monitor post onboarding call customer activity to proactively identify and address any pain points or hurdles in going live<li> <p><br ><p> <p><b>Technical Support and Account Management <b><p> <li>Serve as an expert in Scratchs payment processing solution and its full range of integrations so that you can provide highquality onboarding and postlaunch support to customers<li> <li>Serve as a customer advocate within Scratch by partnering closely with the Product and Support teams to ensure customer feedback and pain points are heard reviewed and prioritized when needed <li> <ul><p><b>Key Performance Metrics<b> <p><ul><li> days required to fully activate customers<li> <li> of customers fully activated<li> <li>CSAT<li> <ul><p><b>What Youll Need<b> <p><ul><li>1+ years of experience in customer success sales or another customerfacing role<li> <li>Project management and time management skills<li> <li>Excellent verbal and written communication skills<li> <li>A proactive attitude and ownership over identifying broken systems or processes and fixing them<li> <li>Ability to anticipate customers needs and position product solutions accordingly<li> <li>You are comfortable with change and able to support and learn complex workflows and platforms when given instruction and support<li> <ul><p><b>Nice to Haves<b> <p><ul><li>Experience working in or with veterinary clinics<li> <li>Experience with sales or customer success in a B2B organization specific experience working in fintech is a plus but not necessary<li> <ul><p> <p><p><span>Join our dynamic team and be a key contributor to our continued success Apply now to play a critical role in shaping a worldclass organization<span><p> <p><br ><p> <p>Scratchpay is committed to diversity in its workforce and is proud to be an equal opportunity employer Scratchpay considers qualified applicants without regard to race color religion creed gender national origin age disability veteran status marital status pregnancy sex gender expression or identity sexual orientation citizenship or any other legally protected class <p> <p><p>
Document Review Specialist
Company: BOK Financial
Location: Tulsa, OK
Posted Mar 14, 2024
<p><b>Req ID<b> 74770 <p> <p><b>Location<b> Tulsa TUL <p> <p><b>Areas of Interest <b>Bank Operations Consumer Banking <p> <p><b>Pay Transparency Salary Range <b>Not Availble <p> <p><b>Application Deadline<b> 04052024 <p> <p><b>BOK Financial<b> Headquartered in Tulsa Oklahoma BOK Financial Corporation NASDAQ BOKF is a top USbased financial services holding company with operations in Oklahoma Texas Arizona Arkansas Colorado Kansas Missouri Tennessee and New Mexico The company began more than 100 years ago in Tulsa and has successfully diversified into a variety of industries businesses and geographies <p> <p><strong><b>Bonus Type<b><strong> <p> <p>Discretionary <p> <p><strong><b>Summary<b><strong> <p> <p>You place great value in building strong relationships Youve been told youre a people person You find satisfaction in helping others and offering sound advice As a selfstarter you enjoy working independently in part of a wellstructured team environment You make the most out of every opportunity This is your chance to bring all of your knowledge skills and abilities to us as Document Review Specialist <p> <p><strong><b>Job Description<b><strong> <p> <p>The <b>Document Review Specialist <b>is responsible for reviewing and processing all legal requests received regarding Trusts Power of Attorneys Guardianships Rep Payee Bankruptcy and Decedents and additional research legal requests and services requested by corporate counsel Research account documentation place holds on accounts and remits funds to beneficiaries or court appointed representatives maintains departmental logs on legal requests legal issues and the disposition of funds This position possesses extensive knowledge of Estates Trusts Power of Attorneys and various court orders <p> <p><strong><b>Team Culture<b><strong> <p> <p>Each day brings new challenges that will energize and motivate you You will act as a liaison between the line of business and Corporate Counsel Customers will come to you for answers You will help them solve problems and overcome challenges <p> <p>We achieve more together by being involved committed and collaborative We respect honor and praise one another for a job well done We celebrate each others wins big and small <p> <p><strong><b>How Youll Spend Your Time<b><strong> <p> <ul><li>You will interpret legal documents from attorneys and clients related to Trusts Estates Power of Attorneys Court Order Accounts Medicare Medicaid etc You will determine account setup as well as communicating with the business line to instruct on best course of action <li> <li>You will develop and maintain strong relationships with attorneys at the BOKF NA corporate law office and with other departments within the bank You will act as the liaison with corporate counsel related to the review of legal documents account styling and other requests received from the business lines<li> <li>You will gather data from all internal systems regarding loans trust mortgage DDA Savings CD IRA Investments Securities ACH Lockbox and when needed contact various areas of the bank to provide supporting documentation for changes in account stylings closures and death related issues <li> <li>You will enter data and process information from the legal orders and client request through the internal banking system to create cases for the purpose of generating letters tracking and compliance with state and federal regulations regarding the availability of such orders<li> <li>You will process the quarterly reporting to the US Trustee Regions regarding the Debtor in Possession accounts maintained by BOK Financial <li> <ul><p><strong><b>Education amp Experience Requirements<b><strong> <p> <p>This level of knowledge is normally acquired through completion of a Bachelors Degree in Business and 35 years related experience or 911 years equivalent work related experience in bank andor consumer operations <b>or equivalent combination of education and experience<b> <p> <ul><li>Thorough knowledge of Estates Trusts Power of Attorneys and Court Orders for document review<li> <li>Thorough knowledge of multistate regulations regarding Decedents Power of Attorneys Fiduciary and Trusts<li> <li>Thorough knowledge of account styling ie joint individual Trust Business Entities etc <li> <li>Thorough knowledge of the Right to Financial Privacy Act Gramm Leach Bliley Act Customer Information Privacy an all related state and federal laws<li> <li>Superior decision making and problem solving skills<li> <li>Excellent verbal and written communication skills<li> <li>Excellent PC software application and file maintenance skills<li> <li>Excellent organization analytical and research skills<li> <li>Ability to maintain a high level of confidentiality<li> <ul><p><strong><b>Working Conditions amp Physical Requirements<b><strong> <p> <p>Office <p> <p><b>BOK Financial Corporation Group<b> is a stable and financially strong organization that provides excellent training and development to support building the long term careers of employees <b>With passion skill and partnership you can make an impact on the success of the bank customers and your own career<b> <p> <p><b>Apply today<b> and take the first step towards your next career opportunity <p> <p><b>The companies in BOK Financial Corporation Group are equal opportunity employers We are committed to providing equal employment opportunities for training compensation transfer promotion and other aspects of employment for all qualified applicants and employees without regard to sex race color religion national origin age disability pregnancy status sexual orientation genetic information or veteran status<b> <p> <p><b>Please contact recruitingcoordinatorsbokfcom with any questions <b> <p> <p><strong>Top 3 reasons to apply<strong> <p> <p>Investing in our talent and building a great workplace is a top priority for us <p><ul><li>Empowered employees<li> <li>Awardwinning culture<li> <li>Community commitment<li> <ul><p><strong>BOK Financial Corporation Group adheres to state specific pay transparency requirements<strong> <p> <p>In order to be considered for a position with BOK Financial Corporation Group you must complete the entire application process which includes answering all prescreening questions and providing your eSignature on or before the application deadline <p> <p><b> Base salary range explanation <b> <p> <p>The base salary range represents an average range for this position Actual offers to be determined based on the candidates qualifications skills experience and education See job details for salary range and bonus type <p> <p><b>Benefits<b> <p> <p>BOK Financial Corporation Group offers industryleading benefits addressing your complete physical financial and emotional healthClick <b>here<b> to see our benefits <p> <p><strong>About BOK Financial Corporation<strong> <p> <p>For more than a century BOK Financial Corporation has helped fuel the success of clients and communities Since our humble beginnings in Tulsa Oklahoma weve grown into a diversified financial services company that serves consumers small businesses and international corporationsand everything in betweenFacts <p><ul><li>Operations focused in an eightstate footprint<li> <li>4800 team members<li> <li>$49 billion in assets<li> <li>$100 billion in assets under management and administration<li> <li>$61 million donated to local nonprofits in 2022<li> <li>33000+ volunteer hours by our employees in 2022<li> <ul>