Jobs at Gusto
Gusto is a cloud‑based payroll, benefits, and HR platform that serves over 100,000 small businesses worldwide. Since its 2011 launch, the company has positioned itself as a fintech pioneer, offering a user‑friendly interface combined with robust compliance tools that streamline HR operations for startups and mid‑size firms.
Gusto hires across engineering, product, data science, sales, marketing, customer success, finance, and legal. Technical candidates can expect a stack that includes Go, Ruby on Rails, React, and GraphQL, while product teams focus on rapid iteration in an agile environment. Non‑tech roles find flexible remote policies, high equity potential, and a culture that emphasizes transparency and continuous learning.
Job Transparency’s listings give applicants a clear view of each role’s salary range, benefit perks, and real‑time employee sentiment. By comparing Gusto’s compensation benchmarks against industry averages, candidates can negotiate confidently and filter opportunities that match their career goals and location preferences.
Demand Generation Marketing Manager - Symmetry
Company: Gusto
Location: Remote
Posted Sep 18, 2023
We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. You will work from our Scottsdale office at least two days each week).What you’ll do day-to-day:Develop, plan, own and execute end-to-end integrated demand generation marketing campaigns across multiple channels, including website, email, social media, webinars, events, content marketing, paid advertising and othersCollaborate and seek alignment on shared programs between Sales, Product, Tax Research and Client Success/Software Support teamsBuild and analyze data reports tracking MQL, SQL, CPL, MRR, ARR, CAC, LTV performance. Set up experiments to validate hypothesis by A/B testing to improve gaps in the funnel conversionImprove our lead to customer conversion rate by refining messaging, inbound and outbound programs, and creativeCommunicate and report on KPIs, campaign performance and use data-driven insights to identify opportunities for campaign optimization, and improvement of website traffic, lead quality, lead velocity, and pipeline generationWork closely with the SDR for both granular tracking, reporting, and efficient lead management in the handoff from marketing to salesEvaluate use of tools and channels, and plan to execute to increase efficiency and performanceCraft and execute a content marketing strategy that supports demand generation goals, including the creation of gated content, blog posts, case studies, thought leadership, whitepapers, ebooks, and other lead gen collateralBuild and manage relationships with third-party vendors and/or agency partners, such as performance media agency, industry associations & partnerships, industry influencers, thought leaders, and content syndication providers, to drive additional lead generation opportunitiesWork closely with the sales team to understand their needs and develop sales outreach and nurture campaigns that achieve shared goals and objectivesDevelop and maintain a deep understanding of the competitive landscape, industry trends, and customer needs to inform marketing strategy and messagingManage allocated marketing budget and identify resources to maximize lead gen performanceWhat we're looking for:Minimum 5 years to 10 years of experience developing, owning and executing successful demand gen marketing campaigns in either B2B SaaS, API lead companies, FinTech, HRTech or late stage startups.Experience with tools such as HubSpot, NetSuite, Salesforce, Google Suite, Optimizely, Tableau, Marketo, Outreach, SEOMoz and Slack.An OBSESSION with proving ROI, and an expert in data & analytics Hands-on experience working across different digital marketing disciplines, including email marketing, video, trade show marketing, partnership marketing, CRO, SEO, SEM, online advertising, lead generation, and more.Excellent project management skills, with the ability to manage multiple projects simultaneously and deliver results on time and on budget.Proven to be a succinct writer and clear communicator. Builder mindset who can work individually or enjoys collaboration with others.Be proactive in seeking out creative opportunities and communicate often with transparency. Strong attention to detail. You can dive into the weeds with your team and pick up on the seemingly small, yet important, details.Display grit. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. Final offer amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amounts listed above.Our customers come from all walks of life and so do we. Should you determine a reasonable accommodation is needed at any point during your candidate journey, please reach out to your recruiting partner. We move very quickly, and will expect you to set a similar pace. Our cash compensation range for this role is $107,000/yr to $133,000/yr in Scottsdale & most remote locations, and $139,000/yr to $171,000/yr in San Francisco & New York. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. Gusto is proud to be an equal opportunity employer.
Sales Development Rep
Company: Gusto
Location: Greater Denver Area
Posted Sep 16, 2023
We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. We have communal goals, a team spirit, and company leadership that cares about selling the right way.Here’s what you’ll do day-to-day:Qualify, and schedule demos for potential Gusto customersFollow up with a high volume of leads within a short timeframe. Field inbound emails and dials from leads (Our current team averages ~10 emails/day 65 dials/day)Document various details like customer profiles, responses, and next stepsActively listen to understand what customers need and confidently communicating Gusto's value propositionPrioritize opportunities and apply appropriate resourcesResearch, develop, and implement sales strategies and tactics to drive more demos Here’s what we're looking for:Track record of success and over-achievement (in work or school based setting)Experience using a CRM to track progress is a plus (we use Salesforce)Ambitious, enthusiastic, tenacious, and full of winA consummate team player who enjoys wearing multiple hats and inspiring everyone around you to do great workTechnically proficient and experienced with web technologies (able to present pros/cons, use cases/examples, trends, and all that good stuff)Cold-calling/prospecting experience is a plusExperience working in B2B sales preferredGreat at communicating on the phone, over email, and in person You must be located in the Metro area of Denver, CO, or Detroit, MI in order to qualify for this role. Should you determine a reasonable accommodation is needed at any point during your candidate journey, please reach out to your recruiting partner. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. Gusto is proud to be an equal opportunity employer. Interacting with customers who sign up on our website via email, chat, and live phone interactions, you’ll help match our people platform offering to their specific business needs, exercising advisory sales skills. You’ll also be the first person to chat with potential, inbound customers, so we’re looking for a strong communicator who demonstrates a natural instinct for sales, initiative, resourcefulness, and a thirst for excellence. Our team of over a hundred sales professionals includes folks practices across all channels and with different types of customers, but we all share deep passion and commitment to solutions selling: our company exists to solve problems for small businesses, and our sales team is a vital front door for small businesses who need and love our solutions. You’ll help them navigate an important onboarding process, demonstrating sophisticated customer success skills. As a Sales Development Representative, you will help us shape the entire sales development process.
Software Engineer, Product Security
Company: Gusto
Location: New York City, NY
Posted Sep 13, 2023
We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. We help developers ship secure code by building security tools and services, providing security training and expertise, and advocating for best practices in authentication, authorization, and safe data handling across the company.Here’s what you’ll do day-to-day:Bolster security in core systems such as authentication, authorization, sensitive data storage, API design, and more.Build software to keep our customers and company safe and secure.Work on impactful engineering problems across Gusto.Maintain high uptime for core services.Provide leadership in promoting security and software engineering excellence.Here’s what we're looking for:8+ years of experience building software.Experience building high-availability distributed systems and services.Experience with managing AWS cloud infrastructure (EC2, RDS, S3, VPCs)Experience with and understanding of authorization strategies such as role-based authorization and attribute-based authorization.Experience with applied cryptography - envelope encryption, AEAD, ECDSA.Experience with Kotlin or Java with a desire to learn server-side Kotlin.Experience with any of these technologies is a plus: Open Policy Agent, GraphQL, gRPC, Google Tink, Kubernetes, Terraform, Traefik, Vert.x.Previous experience in a security-related role is a plus.We mainly use Ruby, Kotlin, and JavaScript/Typescript.Our cash compensation range for this role is $182,000/yr to $244,000/yr in Denver & most remote locations, and $234,000/yr to $268,000/yr in San Francisco & New York. If you need assistance or an accommodation due to a disability, you may contact us at [email protected]. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Final offer amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amounts listed above.Our customers come from all walks of life and so do we. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. Gusto is proud to be an equal opportunity employer. Today, Gusto offices in Denver, San Francisco, and New York serve more than 300,000 businesses nationwide.Our mission is to create a world where work empowers a better life, and it starts right here at Gusto. That’s why we’re committed to building a collaborative and inclusive workplace, both physically and virtually.
Senior Salesforce Developer - CX
Company: Gusto
Location: San Francisco, CA
Posted Sep 16, 2023
We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. You'll design, build, and administer our Salesforce and automation platforms for our Sales, Service, and Marketing teams.Here’s what you’ll do day-to-day:Partner with business analysts to understand requirements and provide scalable solutions in alignment with business technology strategy and architecture.Collaborate and work with stakeholders across Business, IT, BI and Engineering to drive cross functional projects.Develop and maintain end-to-end integrations between our Product and Go-To-Market applications.Provide best practice recommendations for Salesforce and GTM projects.Keep up to date on industry trends and recommend solutions beyond Salesforce to meet business needs.Develop and build solutions on force.com platform using OOB features, Flows, Apex, LWC, Web Services and API's.Improve quality and completeness of technical documentation.Be a key stakeholder for the change management and development process.Here's what we are looking for:Deep knowledge and experience with Salesforce's suite of products across all SDLC phases.Strong proficiency with Force.com Platform skills like Apex, Flows, Lightning, UI (LWC/Visualforce), SOQL, Unit Testing etc.Thorough understanding of SaaS data models, design considerations and connected web services.Experience with Salesforce Service Cloud (CTI, Chatbot, Chat, Knowledge Management, Omnichannel etc. Should you determine a reasonable accommodation is needed at any point during your candidate journey, please reach out to your recruiting partner. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. Gusto is proud to be an equal opportunity employer. ).Good understanding of Salesforce DX, source-driven development using Git/Github or similar version control system, Continuous Integration and Continuous Delivery as part of DevOps process.6+ years of experience building custom solutions on Salesforce.2+ years of experience integrating business applications using platforms like Mulesoft, Snaplogic, Workato etc and APIs.2+ years of mentoring and training junior developers and administrators.Salesforce Service Cloud Consultant, Platform App Builder, Platform Developer (I and II) and Salesforce Domain Architect certifications preferred.BA/BS degree in Computer Science/Math or equivalent practical experience.Passionate about helping small business owners and converting pain points into solutions.Our cash compensation amount for this role is targeted at $144,000-158,000 in Denver & most remote locations, and $174,000-$191,000 for San Francisco & New York. Today, Gusto offices in Denver, San Francisco, and New York serve more than 300,000 businesses nationwide.Our mission is to create a world where work empowers a better life, and it starts right here at Gusto. Learn more about our Total Rewards philosophy. Gusto is growing our Business Technology team and looking for a dynamic, visionary Business Technology Developer!
Marketing Analytics Lead
Company: Gusto
Location: Greater Denver Area
Posted Sep 19, 2023
We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. By making complicated, impersonal business tasks simple and personal, Gusto is reimagining HR, payroll, and benefits for over 100,000 companies nationwide. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Gusto has offices in San Francisco and Denver and the company’s investors include Google Capital, General Catalyst, Kleiner Perkins Caufield & Byers, as well as the founders of Instagram, Stripe, Nest, PayPal, Yelp, Dropbox, and Eventbrite, among others. Our cash compensation amount for this role is targeted at $165,000 - $189,000 in San Francisco and New York, and $137,000 - $156,000 in Denver & most remote locations. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.Our customers come from all walks of life and so do we. Tableau, Looker) Experience at a fast-paced technology company is preferred. About Gusto Gusto is a modern, online people platform that helps small businesses take care of their teams. Today, Gusto offices in Denver, San Francisco, and New York serve more than 200,000 businesses nationwide.Our customers come from all walks of life and so do we. You’ll be part of the Revenue Analytics team surrounded by adept complementary partners in marketing, sales, data science, business intelligence, data engineering, finance, and more. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. Gusto is proud to be an equal opportunity employer. We hire people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company stronger.
People Partner - EPD
Company: Gusto
Location: New York City, NY
Posted Sep 16, 2023
We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Should you determine a reasonable accommodation is needed at any point during your candidate journey, please reach out to your recruiting partner. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. Gusto is proud to be an equal opportunity employer. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. You are an HR thought leader who can balance the need to be a Strategic business partner along with a roll up your sleeves attitude.A trusted advisor and thought partner to ensure these leaders, and their teams, are set-up for success. Serve as a change agent and member of your organization’s leadership team to help drive strategic growth plans and objectives across the organization.Understand the business and be closely aligned with the business leaders.Diagnose, translate, and define current and future business needs into an overall integrated People/Talent Plan.Provide organizational development interventions and support including organization design, development solutions, leadership coaching, and proactive change management.Engage in strategic workforce planning by assessing organizational capabilities; identify competency and talent gaps, ensure development of people resources; and introduce succession planning.Initiate and maintain effective communications with leadership and employees; provide coaching and guidance on matters related to performance management, offer feedback on style and behaviors to improve employee productivity and engagement.Build strong partnerships across the People team roles and functions (Invite, Talent Development, Compensation and Benefits) as well as operate as part of a larger People Partner team to create a consistent Gustie experience.Lead the organization you support to achieve its People objectives, including attracting, hiring and onboarding great talent, developing and retaining Gusties, and achieving our goals around representation and inclusion. Influence business and talent initiatives that support our short and long-term business goals, including driving practices that enable high performance and operational excellence.Here’s what we're looking for:Experience: 10+ years of People Partner experience w/5+ years operating as an HR Business Partner/People Partner in a large to mid-size tech company supporting GMs, Engineering, Product Management, Design, and Data teams. Learn more about our Total Rewards philosophy. Gusto’s People team is growing and scaling with the company! As our business scales and becomes more complex, and as we add hundreds of new Gusties each year, we need to ensure that our strategies for engagement with our employees are positive, engaging, values-driven and compliant. As a People Partner, you will drive people strategies and solutions for a designated organization and/or subset of teams within Gusto. Here’s what you’ll do day-to-day:You thrive in a fast-paced and challenging environment, have a passion for building and refining processes and practices, are strong in influencing and mentoring others, and build strong relationships with leaders and employees. Alternatively, you’ve held progressively senior roles in People Partner function, with demonstrated ability to craft a strategy and be accountable for delivering to it. Skills: Strong executive presence, proven ability to influence and coach leaders, and exceptional interpersonal skills are key.Strong strategic thinking and business acumen with the ability to understand and align People initiatives with business objectives, translating strategy into plans for execution. Excellent communication skills and ability to clearly and concisely communicate to employees of all levels effectively. Ability to manage multiple stakeholders and competing priorities with a sense of urgency and the ability to pivot quickly based on changing needs of the business.Significant experience with workforce analytics plus the ability to use data and reporting to drive strategic decisions.A proven track record of developing and leading organizational change initiatives that deliver real business results.Agility, ability to thrive in ambiguity, and excel in a fast paced, dynamic environmentAbility to maintain a level of confidentiality and handle issues ethically and with integrityYou'll demonstrate these behaviors:Influencing othersBuilding collaborative relationshipsInnovationDiagnostic information gatheringStrategic thinkingExecutionThis role will be hybrid, coming into our San Francisco, Denver, or New York City office 2x/week is the expectation for this role.Our cash compensation amount for this role is targeted at $110,000 - $136,000/year in Denver and most remote locations and $133,000 - $163,000/year in San Francisco and New York. That’s why we’re committed to building a collaborative and inclusive workplace, both physically and virtually.
Principal Product Manager, Payroll
Company: Gusto
Location: New York City, NY
Posted Sep 18, 2023
We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. This team owns all customer experiences and systems around compliance, taxes, payments, filings, running Payroll, tax operations, and more. As part of this team, you will closely collaborate with Engineers, Designers, Data Scientists, Compliance, Legal, and Operations partners to drive strategy, build products, and impact Gusto’s P&L. Are you passionate about detailed execution to simplify complex and highly regulated jobs-to-be-done and create delightful solutions for customers? If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. Gusto is proud to be an equal opportunity employer. The ideal candidate would have experience working in a highly regulated industry, building and managing complex products at scale, and leading engineering and cross-functional teams.Here’s what you’ll do day-to-day:Tackle complex and ambiguous problems in a highly regulated domain while partnering with Engineering, Design, Data Science, Compliance, Legal, Operations, and other cross-functional teams Set goals and strategy for your domain then translate it into a roadmap, milestones, and requirements collaboratively to drive alignment and excitement with your cross-functional partners and stakeholders Understand, track and improve key product and business metrics Conduct user research to deeply understand customers’ needs, jobs-to-be-done, and then translate into actionable strategy Distill insights and data from key stakeholders, industry trends, competitive analysis, business and product metrics, and other sources to guide strategy Drive the product development process from concept to launch, ensuring timely delivery of high-quality products that delight customers and result in significant and measurable business impact Iterate on mature features using data and customer feedback to identify areas for improvement and optimization, and ensure experiences delight our customers and surpass our business goalsHere’s what we're looking for:8+ years of hands-on product management experience with a proven track record of building products customers love preferably in rapidly scaling companiesStrong analytical and problem-solving skills: ability to articulate and build business models and prioritization Ability to set a strategy and translate it into a roadmap requirements and actionable planAbility to define and track metrics to successfully launch and land high impact features Experienced driving at-scale features/improvements to mature products. High attention to detail, strong bias for action and highly organized. Driving end-to-end execution with cross functional partners while building strong partnership and collaboration to garner buy-in across all levels and teams Relentlessly focused on customers’ needs, and thrive in working backward from the needs of your customers to build solutions that scale Obsessed with creating simple, beautiful, and enjoyable experiences that delight users and make their lives easierExperience in distilling complex and ambiguous problems into actionable solutions Previous experience in a highly regulated domain and/or in Payroll is a plusAt Gusto, we strive to provide rewards that empower employees to achieve their financial and personal goals. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. We are looking for an experienced Principal Product Manager with strong strategy, analytics, and leadership skills to join our team. Should you determine a reasonable accommodation is needed at any point during your candidate journey, please reach out to your recruiting partner. Final offer amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amounts listed above.Our customers come from all walks of life and so do we.
Senior Product Designer
Company: Gusto
Location: New York City, NY
Posted Sep 17, 2023
We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. You’ll work on high visibility, high impact experiences that balance complex technical and regulatory considerations. You’ll own end-to-end design for our consumer-facing mobile app and financial products.Gusto Pro: Accountants use Gusto to support their clients with payroll, taxes, hiring, and more. You’ll design experiences that make experts and power users even more efficient at scale.Payroll: Gusto’s first product is Payroll, and it’s indispensable for our customers. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. You’ll help make the complicated process of running payroll approachable, easy to use, and stress-free for businesses of all kinds.Here’s what you’ll do day-to-day:Work with cross-functional partners in Product Management, Engineering, and Data Science to understand customer problems, key opportunities in your domain, and define both the long term UX vision and also short term releases that unlock customer valueCollaborate with our Research, Data Science, and Customer Support teams to build a holistic understand of customer needs, and make sure they’re shared with your teams to inform their thinking, build empathy, and inform prioritization decisionsAdvocate for great UX, inspiring your teams with a strong point of view about what’s possible and aspirational for your product areaHold high standards for the customer experience, including partnering with engineering partners to refine the end customer experience and ensure that what we release is bug free, performant, accessible, and responsiveDesign for how your experience fits into our system and advocate for cohesive experiences through the use of Workbench, our Design System, and other platform capabilitiesSpeak clearly to tradeoffs and the “Why” behind design decisions in terms non-designers can understand and participate inProvide and seek feedback from other designers to always push the bar for qualityCollaborate with designers on other teams to develop cohesive solutions for shared problemsHere’s what we're looking for:5+ years' Product Design experienceBonus for Gusto if you’ve worked in domains connected to HR like payroll, Benefits, Finance, and/or Workforce Management.A builder who loves being hands on crafting high quality, high impact solutions and getting them in front of customersExperience designing and shipping products in complex domains informed by research, data, and insights from support teams demonstrated through a portfolio of work you’ve directly contributed toSystems thinking, including using and contributing to a Design System and designing with a Platform-first approachAbility to explain the impact of your work, tradeoffs you’ve made, lessons learned, and design rationale The ability to think long term towards a broader vision or step change, while being able to speak to scoping and sequencing to deliver iterative valueExperience balancing long-term design goals with an Agile-based iterative approach Strong communication skills and enthusiasm for collaborating across the entire companyExperience designing end-to-end customer journeys from software to serviceStrong understanding of common web patterns, foundations, and the ability to discern when to innovate versus adopt existing standardsStrong opinions loosely held and a willingness to engage in constructive debates about scope and tradeoffs to build alignment and unblock workStrong UX craft — you can break down complex experiences and design with consideration for all touchpoints Ability to embrace ambiguous situations as opportunities to createPassion for Gusto’s mission and the impact we can have on the worldAt Gusto, we strive to provide rewards that empower employees to achieve their financial and personal goals. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. Gusto is proud to be an equal opportunity employer. Final offer amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amounts listed above.Our customers come from all walks of life and so do we. Should you determine a reasonable accommodation is needed at any point during your candidate journey, please reach out to your recruiting partner.
Platform Lead, People OS
Company: Gusto
Location: New York City, NY
Posted Sep 17, 2023
We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Final offer amounts are determined by multiple factors, including candidate location, experience and expertise, and may vary from the level and amounts listed above.Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. Should you determine a reasonable accommodation is needed at any point during your candidate journey, please reach out to your recruiting partner. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. This role will be empowered directly by our Chief Design Officer who is also the Head of Core Experiences and will play a critical role in how we design, build and drive internal adoption of our foundational experience platform at Gusto including: Core data models and technical architecture: Enabling Gusto to scale a great experience quickly well into the future. Commons experiences: Scaling our approach to the foundational experiences (ex: navigation) that our app teams build on top of to ensure teams can move quickly and our customers experience Gusto as cohesive and easy to use. Reporting platform: Building a reporting platform that helps customers get the information they need to make great decisions and enables app teams across Gusto to make their data available via reporting and data viz.Communications: Modernizing our customer communications technology to empower Gusto teams to effectively reach customers across web, mobile app, email, and SMS channels.Permissions, roles, and automations: Driving a deep understanding of the employee lifecycle and how companies work together in the real world to enable simpler, less manual, and more streamlined workflows.Here’s what you’ll do day-to-day:Driving the cross-functional strategy, execution, and impact for People OS teams Working across the company to increase adoption of platform capabilities and patterns in a systematic, measurable way across GustoBuilding a culture of understanding and enthusiasm for our platform work that leads to greater productivity and higher quality and cohesion of the experiences we ship to customersEmpowering a team of senior R&D people, creating alignment, clarity, high morale, driving quick but informed decision making, and helping them get unblockedStakeholder and broader Gusto communication of vision, strategy, and expectations, and stakeholder alignment via driving monthly and quarterly reviews with executivesHolding a high standard for our UX by thinking across our stack (data models and architectural decisions to the way those influence and impact what we show in the UI)Getting in the weeds with very senior IC leaders across engineering, design, data, and product to discuss trade offs, define the green path, and help advance great decisionsHere’s what we're looking for:10 or more years of experience in in product-driven roles, ideally with at least some of that focused solving platform-related problemsDemonstrated experience scaling platform products, including proven strategies to drive internal adoption of new methods, patterns, and capabilities through motivating and inspiringStrong technical acumen with the ability to understand and debate tradeoffs and approaches around how architecture and data models inform what we build and how we buildA high standard, systems-first approach, and strong point of view for the user experience informed by customer empathy, research, data, and customer support insightsStrong product opinions, including the ability to tell a story about where we’re going that is clear and inspiring, and work with teams to map dependencies, risks, and tradeoffs to increase velocity and make the vision realThe ability to inspire and motivate a cross functional team including PMs, designers, engineers, data scientists, and other partnersTenacity, directness, and the ability to build relationships across the organization, including with app leads and execs, designed to increase understanding of what we’re doing, why, and to drive velocity of adoption of our platform capabilitiesA long view and strong opinion on where we’re going and what it will take to get there as one GustoAt Gusto, we strive to provide rewards that empower employees to achieve their financial and personal goals. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. Gusto is proud to be an equal opportunity employer. Learn more about our Total Rewards philosophy. Gusto is looking for a senior leader to drive and execute on the cross-functional strategy for our People Operating System (OS) teams, a team of more than 40 people across Engineering, Product Management, Design, and Data Science. Today, Gusto offices in Denver, San Francisco, and New York serve more than 300,000 businesses nationwide.Our mission is to create a world where work empowers a better life, and it starts right here at Gusto.
Senior Staff Engineer, Payment Systems
Company: Gusto
Location: San Francisco, CA
Posted Sep 16, 2023
We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Should you determine a reasonable accommodation is needed at any point during your candidate journey, please reach out to your recruiting partner. Learn more about our Total Rewards philosophy. Here’s what you’ll do day to day:Design and build scalable payments systems that process large scale financial transactions in a safe and secure way.Own what you build end to end as you architect, implement, review, test, and iterate Gusto’s Fintech product suite.Design highly scalable systems that drive the business growth for the next decade.Tackle a wide variety of technical problems throughout the stack and contribute daily to all parts of our product code base.Partner with product, data, finance, operations to push the boundaries of what the Fintech platforms can support.Here’s what we’re looking for:10+ years of technical experience with 4+ years of technical leadership role in the Fintech payments domain.Experience in designing complex financial payments systems, including, payments gateway, reconciliation system, ledger system, payment system redundancy and scalability.Passionate about building the Fintech system that moves billions of dollars securely.Independent, dedicated, and able to deliver production ready code with minimal guidance.Enjoy working on technologies such as Ruby, Rails, Sidekiq, MySql, and AWS etc.Well-structured, easily maintainable, well-documented code that balances beauty and pragmatism.Experience developing best practices to build out and maintain scalable systems, service oriented applications, and more.Learn more about the team:Our Engineering Culture and ValuesHow We Built a Service-Driven TeamOur Diversity Goals and EffortsOur cash compensation amount for this role is targeted at $250,000-$290,000 in the San Francisco Bay area. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. Today, Gusto offices in Denver, San Francisco, and New York serve more than 300,000 businesses nationwide.Our mission is to create a world where work empowers a better life, and it starts right here at Gusto. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. Gusto is proud to be an equal opportunity employer. That’s why we’re committed to building a collaborative and inclusive workplace, both physically and virtually. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures.
Site Reliability Engineer
Company: Gusto
Location: New York City, NY
Posted Sep 16, 2023
We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Should you determine a reasonable accommodation is needed at any point during your candidate journey, please reach out to your recruiting partner. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. Today, Gusto offices in Denver, San Francisco, and New York serve more than 300,000 businesses nationwide.Our mission is to create a world where work empowers a better life, and it starts right here at Gusto. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. Gusto is proud to be an equal opportunity employer. Final offer amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amounts listed above.Our customers come from all walks of life and so do we. That’s why we’re committed to building a collaborative and inclusive workplace, both physically and virtually. Learn more about our Total Rewards philosophy. Gusto’s Infrastructure Engineering team enables our product teams to build impactful products by building secure, resilient, and accessible systems, using tools like AWS, terraform, and Kubernetes. Here’s what you’ll do day-to-day:Design and implement production grade systems that optimize for resiliency while limiting complexityEstablish standards and build deterministic automation while optimizing for user accessibility and system reliabilityPlan and execute complex and challenging migrations that help Gusto move forward from legacy systems to more efficient, scalable, modern designs.Continually improve the on call experience by proposing and implementing long term oriented solutions while optimizing for the sustainability of on call.Here’s what we're looking for:2+ years experience with a scripting language like bash or python, as well as linuxStrong work ethic and self starter who finds a way to operate effectively amidst ambiguitySystems Thinking approach to complex systems who seeks to identify small changes that can create big impact.Resilient problem solver capable of doing whatever it takes to get work done in service of our peers as well as the entire Gusto customer base.Effective communicator that can simplify complex topics and communicate persuasive ideasPotentially Relevant Experience:Experience designing elegant but simple systems that optimize for resiliency, but can be easily maintained and operated uponExperience with cloud platforms like AWS (preferred), GCP, or Azure and correlated IaaS management tools such Terraform (preferred) or pulumi, as well as orchestration layers like KubernetesExperience leading incident remediation for complex systemsOur cash compensation range for this role is $142,000/yr to $226,000/yr in Denver & most remote locations, and $172,000/yr to $265,000/yr in San Francisco & New York.
Senior Product Manager, Growth Merchandising
Company: Gusto
Location: New York City, NY
Posted Sep 19, 2023
We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Your favorite questions are “why” and “why not”Systems thinking. You love the problems Gusto’s solving for business owners and their employees, and you’re excited to continuously solve them better and betterAt Gusto, we strive to provide rewards that empower employees to achieve their financial and personal goals. Final offer amounts are determined by multiple factors, including candidate location, experience and expertise, and may vary from the level and amounts listed above.Our customers come from all walks of life and so do we. You get more excited when you’re wrong than when you’re right. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. Gusto is proud to be an equal opportunity employer. You optimize for learning, and love peeling back the layers. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. You’re a great listener, and naturally bring the team and stakeholders along, yet you don’t hesitate to make hard decisions when needed.