Jobs at Help At Home
1,763,924 open positions
Customer Success Specialist
Company: Brinks Home
Location: Dallas-Fort Worth, TX
Posted Apr 04, 2024
Brinks Home is seeking a Customer Success Specialist with at least 1 year of technical support experience. The role involves handling inbound calls, resolving customer problems, and providing basic troubleshooting for alarm systems. The company offers growth opportunities, competitive benefits, and a commitment to core values such as service, accountability, and customer focus.
Community Investment Systems and Data Analyst
Company: Federal Home Loan Bank Of Pittsburgh
Location: Pittsburgh, PA
Posted Apr 03, 2024
The Community Investment Systems and Data Analyst at FHLBank Pittsburgh will manage data and reporting functions, develop and maintain new applications for grant and loan programs. The role involves a 6-12 month rotation in Business Development & Strategy, collaborating with product managers and IT for reporting improvements, and preparing required reports for external constituents. The analyst will also manage departmental analytics, identify and implement new reports, and lead Tableau content management. Required experience includes a Bachelor's degree, 5+ years of relevant business experience, Tableau proficiency, and strong analytical and problem-solving skills.
(Senior) Financial Strategist
Company: Federal Home Loan Bank of Boston
Location: Boston, MA
Posted Apr 03, 2024
The role of a Financial Strategist at FHLBank Boston involves managing existing analytical resources and developing new ones to support the utilization of the Bank's products. The Strategist contributes to the development of member-focused strategies and tactics, analyzing balance sheets of financial institutions and capital markets conditions. They work with member banks, credit unions, and insurance companies to identify appropriate FHLBank Boston solutions. The role requires substantial current technical skills in data analytics, tools, and resources, with experience in fixed income analysis and engaging with internal and external stakeholders. The ideal candidate has prior or current experience in banking, but it's not mandatory. The role involves occasional travel (around 10%) throughout New England and a hybrid work schedule in the Boston office. The Strategist builds and manages tools using publicly available regulatory data, compiles data from various sources, and designs reports for member-facing initiatives. They collaborate with relationship managers to identify member profiles and develop balance sheet strategies. The role also involves preparing strategic content for the Bank's website and supporting various business development initiatives.
RCM Specialist, Accounts Receivable
Company: Help At Home
Location: Chicago, IL
Posted Apr 03, 2024
Help at Home, a leading national provider of in-home personal care services, is seeking a Remote RCM Specialist, AR. The role involves data entry, bookkeeping, and problem-solving for the Revenue Cycle Management Department's accounts receivable functions. The ideal candidate should be flexible, value progress over perfection, and have strong communication skills. Essential duties include submitting claims, tracking and resolving issues, maintaining accurate records, and producing reports. Required skills include self-motivation, reliability, attention to detail, and proficiency in Microsoft Office applications. One to two years of revenue cycle management or billing experience in the healthcare field is preferred.
Scrum Master
Company: First Help Financial
Location: Other US Location
Posted Apr 03, 2024
First Help Financial (FHF) is a rapidly growing, culturally diverse company in the U.S. offering auto loans to underserved consumers. They provide exceptional service through flexible financing options and tri-lingual support. FHF is seeking a Scrum Master to lead and coach multiple software development teams in the adoption and application of Scrum, an agile software development framework. The Scrum Master will be responsible for ensuring projects are delivered on time, within budget, and to high quality standards. The role involves facilitating Scrum events, collaborating with product owners and stakeholders, and fostering a culture of continuous improvement. FHF offers competitive compensation, benefits, and a healthy work-life balance. They are committed to diversity and inclusion, and provide opportunities for career growth.
Customer Success Manager
Company: Level Home
Location: Remote
Posted Apr 04, 2024
<p><strong>About the company<strong><p> <p>Founded by exApple Product and Engineering leaders Level is redefining the smart community with technology that is simple intuitive useful and invisible Together our platform and services provide premium experiences for all those who live work and own multifamily communities<p> <p><br >At Level we take a unique approach to designing products one that shifts focus from what we make to how we make it and who we make it for Its an approach that results in elegant and unique solutions raising the bar for the entire smart home ecosystem<p> <p><br ><p><p><strong>Summary<strong><p> <p>The CSM is responsible for managing the entire postsales customer lifecycle for a portfolio of Enterprise business customers This position plays a primary role in ensuring our customers and end users get the full value from our hardware and SaaS solutions resulting in high levels of customer health adoption and engagement The CSM also plays an important role in conjunction with Sales to contribute to renewals and customer portfolio expansion The CSM is accountable for our customers success on our platform and proactively pursues strategies across Product Engineering Sales and Support to deliver and maximize value for our customers<p> <p><br ><p><p><strong>Main Duties amp Responsibilities<strong><p> <ul><li>Own a portfolio of Enterprise customers and proactively manage customer engagement high low and digital touch to deliver value and achieve strong customer health<li> <li>Plan and execute customer onboarding training and setup for new customers including inperson and virtual training <li> <li>Work closely with implementation managers to ensure successful installation of our hardware and software platform at new customer multifamily communities<li> <li>Manage recently onboarded customers with high touch engagement during the hypercare phase leading to strong product usage and healthy customers<li> <li>Proactively manage customer health across your entire portfolio quickly addressing problems that could impact the value for the customer thereby ensuring customer success and high renewal rates<li> <li>Contribute to product and marketing strategy by encouraging customer testimonials and seeking customer insights and examples of the platforms value in action<li> <li>Evaluate design and implement customer portfolio communication and engagement plans to drive product awareness and usage using high low and digital touch methods<li> <li>Collect document and report customer feedback and pain points to help inform the product roadmap Includes analyzing customer needs and writing user stories<li> <li>Represent the voice of the customer internally providing an informed point of view regarding customer needs and pain points and prioritizing themes across the entire portfolio to influence the product roadmap<li> <li>Influence others and work collaboratively across Product Engineering Sales and Support to drive resolution to complex and ambiguous customer impacting problems<li> <ul><p><br ><p><p><strong>Success Characteristics<strong><p> <ul><li><strong>Customer Relationship Management <strong>Ability to build strong professional relationships with business customers balance multiple interests across various personas manage expectations and develop trust with follow through and authentic communication<li> <li><strong>Growth Mindset <strong>A strong desire to learn take initiative to build new knowledge and skills and willingness to use new technology in a fastpaced startup environment Must take initiative to build knowledge and expertise in our customers business and our platforms technology<li> <li><strong>Analytical Problem Solving <strong>Comfortable tackling ambiguous problems ability to break down problems into logical parts brainstorm solutions and iterate on them Must be able to decipher problems vs requested solutions from customer feedback<li> <li><strong>Passion for Quality <strong>An innate desire to produce quality outcomes and a willingness to press through ambiguity or barriers Values results over activity<li> <li><strong>CrossTeam Collaboration <strong>Takes initiative to work with members of other teams in a professional and collaborative manner to drive results Willing to disagree while remaining open to others ideas<li> <li><strong>Strategic Planning<strong> Ability to recognize risks anticipate problems and create high level plans to proactively address these risks and to achieve longterm goals <li> <ul><p><br ><p><p><strong>Working Conditions amp Requirements<strong><p> <ul><li>5+ years of professional experience with 2+ years in a customer facing role for a SaaS product or other technology product ideally with a B2B or B2B2C focus<li> <li>Experience in Customer Success and working knowledge of common CS tools and concepts preferred eg Salesforce Gainsight ChurnZero Catalyst GRR NRR adoption churn NPS customer health etc<li> <li>Able to maintain a professional remote work setting such as a home office<li> <li>Can travel for business purposes up to 35 over the course of the year<li> <ul><p><br ><p><p><strong>Disclaimer<strong><p> <p>This role expectations document is not an exhaustive list of activities duties or responsibilities that are required of you and you may be required to perform additional activities duties or responsibilities Level reserves the right to change modify suspend interpret or cancel in whole or in part any of the role expectations outlined above at any time and without notice You are reminded that your employment with Level is at will meaning that either you or the company may terminate your employment at any time and for any reason with or without cause You must be able to perform the essential duties and responsibilities of the role satisfactorily and if requested reasonable accommodations may be made to enable employees with disabilities to perform the essential duties and responsibilities of their job absent undue hardship<p>
Plant Director
Company: Home Chef
Location: Chicago, IL
Posted Apr 04, 2024
Home Chef, a leading meal solutions company founded in 2013, is seeking a Plant Director for its Baltimore, Maryland plant. The role involves daily production management, facility organization and management, management to KPIs, continuous improvement & change management, and people development & culture. The ideal candidate should have a four-year degree, 5+ years of plant experience, and a proven track record in leading large teams and maintaining a positive work culture. Home Chef offers competitive benefits and an inclusive work environment.
Partnerships Analyst
Company: Home Solutions
Location: Charlotte, NC
Posted Apr 03, 2024
Home Solutions, a rapidly growing media company in home services, is seeking a Partnerships Analyst to lead and expand strategic partnerships with market-leading brands. The role involves cultivating relationships, identifying revenue growth opportunities, collaborating with internal teams, and leveraging data for insights and reports. The ideal candidate has 2+ years of client-facing experience, preferably in digital marketing, and demonstrates strong analytical, problem-solving, and communication skills. Home Solutions offers a competitive benefits package and a dynamic, high-growth environment.
Full Time RN Case Manager, Home Health - Tarrant & Dallas Counties
Company: Grace Home Health, Inc.
Location: Dallas, TX
Posted Apr 04, 2024
Valid state driver’s license and automobile liability insurance. Current RN license in the state of Texas. Initiate, develop, and execute a plan of care (485).
Jr. Accountant
Company: Power Home Remodeling
Location: Philadelphia, PA
Posted Apr 04, 2024
The Junior Accountant position at Power Home Remodeling Group involves managing daily accounting tasks, maintaining corporate credit cards, processing invoices for Accounts Payable, and assisting with month-end closing tasks. The role requires strong interpersonal communication, problem-solving skills, and proficiency in Microsoft Excel. The company offers comprehensive benefits, including medical, dental, life, and disability insurance, a 401(k) retirement savings program, paid parental leave, and various wellness programs. The work environment is office-based, and the company is committed to diversity and accommodation for individuals with disabilities.
Director Field Recruiting
Company: Help At Home
Location: Chicago, IL
Posted Apr 03, 2024
Help at Home is a leading provider of in-home personal care services, seeking a Director, Field Recruiting to expand their care services. The role involves managing talent acquisition initiatives, designing recruitment strategies, and driving the full-cycle recruitment process.
Database Administrator
Company: BOSSCAT™ Home Services and Technologies
Location: Other US Location
Posted Apr 03, 2024
BOSSCAT, a fast-growing tech-driven home repair and maintenance platform, is seeking a skilled Database Administrator. The role involves managing PostgreSQL Server databases, ensuring high performance and security, and developing Power BI tools for data analysis. The ideal candidate should have a Bachelor's degree in Computer Science or related field, minimum 3 years of experience in database administration, and strong understanding of database design principles. BOSSCAT offers a competitive compensation package, benefits, and remote work options.