Jobs at Indeed
52,582 open positions
MSP Operations Team Lead
Company: Indeed Flex
Location: Austin, TX
Posted May 12, 2024
Indeed Flex is a company that helps people get jobs by providing flexible work arrangements. They are hiring for an Operations Team Lead position that requires strong leadership and technical skills. The company offers a range of benefits, including a competitive salary, performance-based bonus, and flexible working arrangements.
Onsite Account Supervisor - Bilingual
Company: Indeed Flex
Location: Nashville, TN
Posted Apr 30, 2024
<div dataui=jobdescription> <p><em><strong>We are Indeed Flex We Help People Get Jobs Right now were hiring<strong><em><p> <p>The current staffing model is broken with low wages and limited opportunities As flexible work continues to grow were taking a radically different approach providing job seekers with control ownership and choice so employees can find the working patterns and scenarios to suit their lifestyles In doing so we aim to revolutionize the industry<p> <p>After demonstrating our approach throughout the UK under the Syft brand we were acquired by Indeedcom in 2019 and we rebranded to Indeed Flex in 2020 With continued independence and phenomenal levels of support weve been able to accelerate our mission as we expand throughout the US as well as the UK Fast growth creates tremendous opportunities come and join a team of inquisitive passionate and driven individuals helping each other grow and building something meaningful<p> <p><strong>Main Purpose<strong><p> <p>Works primarily onsite at a customers facility and may be responsible for a hubsupported onsite account where recruiting occurs in the hubclient site and there is no separate PampL or for a large account an Onsite account Supervisor may report directly to an Onsite Account Manager and be assigned to a shift or a specific portion of the business Unless reporting to an Onsite Account Manager an Onsite account Supervisor typically relies on a supporting hub to fulfill recruiting needs The scope of the position may vary depending on the customer and the size of the account<p> <p><strong>Responsibilities amp Duties<strong><p> <p>Reasonable accommodations may be made to enable individuals with disabilities to perform the essential responsibilities and duties of the position<p> <ul><li>Build and maintain good relationships at all levels of the customers organization and deliver exceptional service by handling all customer service inquiries concerns and issues and ensuring consistent quality<li> <li>Works with the customers team to coordinate and forecast staffing requirements<li> <li>Facilitate new hire orientations and pretraining with Flexers for proper transition to assignment<li> <li>Manage and oversee daily timekeeping process and reconciliation of time to ensure payroll and invoice accuracy<li> <li>Perform quality control functions to ensure the customer is satisfied across all levels of their organization<li> <li>Complete daily weekly and monthly reporting on key performance indicators and use the information to communicate with the customer and identify areas for improvement<li> <li>Counsels Flexers relative to attendance productivity and overall job performance<li> <li>Maintain compliance with Indeed Flex operations systems and employee records<li> <li>Ensure compliance with the contract between the customer and Indeed Flex for background checks drug screening billing and any other terms outlined in the agreement<li> <li>Ensure accurate and timely information about the account and assigned Flexers are entered into the operating system<li> <li>Maintain customer information relative to specific onsite accounts in the system<li> <li>Perform quality evaluations on Flexers<li> <li>Support Indeed Flex Safety requirements and participate in the customers safety program<li> <li>Verifies that employees follow safety policies and any PPE requirements<li> <li>Conducts accident reviews investigations and reports of injuries with Indeed Flex and the customer safety department as needed<li> <li>Implement employee programs and activities to improve KPI performance such as absenteeism and turnover<li> <li>Communicate regularly on account status to the Indeed Flex leadership team<li> <li>Manage all master vendor activities including payroll invoicing and aging<li> <li>Complete measurement and reporting on a weekly basis including the analysis of key performance indicator measurements and identifying opportunities for improvement<li> <li>Complete and facilitate partnership review meetings with the customer and Indeed Flex team on a quarterly basis ensuring quality and continuous improvement<li> <li>Participate in the customers meetings as appropriate to stay informed of the operations<li> <li>Participate in team offsite recruiting activities<li> <li>Perform miscellaneous duties as assigned <li> <ul><div> <div dataui=jobrequirements><b>Requirements<b> <ul><li>Fluent in Spanish andor Arabic <li> <li>Bachelors degree and 24 years of staffing industry experience andor customer service human resources or account management or an equivalent of 6 years of combination of education and experience<li> <li>Must have at least 2 years of experience supervising employees of 100 people or more in a metricdriven environment Staffing industry preferred<li> <li>Be highly energetic and experienced with andor ability to work in a fastpaced environment and to work under pressure <li> <li>Able to maintain flexibility to work evening hours or weekends to meet the business needs of supporting the customer<li> <li>Excellent communication skills both oral and written<li> <li>Proficient time management skills Be able to effectively plan organize prioritize and multitask in fastpaced environments<li> <li>Organized objective and detailoriented<li> <li>Have a strong customer service attitude and commitment to continuous improvement<li> <li>Have intermediate skills with PowerPoint Word and Excel <li> <ul><div> <div dataui=jobbenefits><b>Benefits<b> <div> <ul><li>$40000 to $65000 base <li> <li>Performancebased bonus <li> <li>Medical Dental Vision and 401K<li> <li>Access to all Company amp Employee Benefits<li> <li>25 days PTO prorated + Birthday Day Off<li> <li>8 Public Holidays <li> <li>Duvet days<li> <li>Laptop + equipment<li> <li>Volunteer days<li> <li>STIPs Short Term Incentive Plan<strong> <strong><li> <li>Regular teambuilding events <li> <ul><p><em><strong>Youll fit right in at Indeed Flex if<strong><em><p> <ul><li><em>Youre a great communicator and highly collaborative Were best when we all pull in the same direction<em><li> <li><em>You dont mind doing the work whatever it is you can see the impact at the end and youre in it for the long haul<em><li> <li><em>Data is your heart and soul you know you need it to drive you in the right direction<em><li> <li><em>Youre proactive and always willing to learn<em><li> <li><em>You can navigate the ambiguity and high levels of autonomy in a scaleup environment you know what were about and you want to be a part of it<em><li> <ul><p><em>Were an equalopportunity employer All applicants will be considered for employment without attention to race color religion sex sexual orientation gender identity national origin veteran or disability status<em><p> <div> <div>
Benefits Manager
Company: Indeed Flex
Location: Austin, TX
Posted Jul 09, 2024
Indeed Flex is hiring a Benefits and Compensation Manager to manage health and welfare, retirement, and employee perks plans for the US location, ensuring compliance and outstanding customer service. The role involves designing and implementing a comprehensive total rewards strategy, communicating with employees, and managing relationships with vendors.
Temporary Financial Accountant
Company: Indeed Flex
Location: Austin, TX
Posted May 24, 2024
Indeed Flex is hiring for a 3-month temporary role to manage the finance team, oversee day-to-day operations, and ensure accurate financial reporting. The role involves creating reports, driving digital transformation, and collaborating with auditing services. The ideal candidate should have 5+ years of finance experience, be tech-savvy, and have excellent communication skills. Benefits include a competitive hourly rate, public holidays, and WFH equipment.
Operations (Recruitment) Director
Company: Indeed Flex
Location: Remote
Posted Jun 14, 2024
Indeed Flex is hiring for a position that aims to grow job seeker acquisition operations across multiple states and verticals. The role involves leading a team of job seeker marketers and recruitment professionals, developing a cohesive recruiting strategy, and building strong cross-functional partnerships. The ideal candidate should have 8+ years of experience in operations management, management consulting, mobile tech, recruitment, or an RPO, preferably with a growing startup. They should have experience working with product and engineering teams, using data to identify challenges and priorities, and leading a talent organization during high growth. The role offers a competitive salary, performance-based bonus, and comprehensive benefits.
Mid-Market BDM (Atlanta)
Company: Indeed Flex
Location: Atlanta, GA
Posted May 15, 2024
Indeed Flex is a company that aims to revolutionize the staffing industry by providing job seekers with control, ownership, and choice in their working patterns. They are currently hiring a Business Development Manager to generate new business in the Light Industrial, Clerical, and Hospitality sectors. The role involves developing new business opportunities, building relationships, delivering presentations, and promoting the Flex solution. The ideal candidate should have 1-2+ years of business development or commercial staffing sales experience, strong interpersonal skills, and proficiency in using CRM systems and various collaboration tools. Indeed Flex offers competitive benefits including a base salary, performance-based bonus, medical, dental, vision, and 401K, and a hybrid working model.
Partnerships Manager
Company: Indeed Flex
Location: Austin, TX
Posted Jun 14, 2024
Indeed Flex is hiring for a Partnerships Manager role, responsible for sourcing and securing new agency relationships to meet the temporary labor needs of key client accounts. The role involves managing existing supplier relationships, onboarding new agencies, and ensuring smooth operations. The ideal candidate should have experience in supplier relationship management or procurement, strong interpersonal skills, and a data-driven approach. Benefits include a competitive salary, performance-based bonus, comprehensive health benefits, and a flexible work environment.
Temporary Customer Support Associate II (Nashville)
Company: Indeed Flex
Location: Nashville, TN
Posted May 13, 2024
Indeed Flex is hiring for a Customer Support Associate II role. The position involves matching job seekers with suitable jobs, supporting clients, and ensuring high-quality service. The ideal candidate should have strong tech skills, excellent communication, and a passion for technology enablement. Benefits include a competitive hourly wage, WFH equipment, and public holidays.
Customer Support Associate II (Austin)
Company: Indeed Flex
Location: Austin, TX
Posted Jun 16, 2024
Indeed Flex is hiring for a Customer Support Associate II role. The position involves matching job seekers with suitable job opportunities, supporting clients, and ensuring high-quality customer service. The ideal candidate should have strong technical skills, excellent communication abilities, and a passion for technology enablement. Benefits include a competitive hourly wage, performance-based bonuses, and comprehensive health and retirement plans.
Temporary Customer Support Associate II (Bilingual)
Company: Indeed Flex
Location: Austin, TX
Posted May 12, 2024
Indeed Flex is hiring for a Customer Support Associate II role. The position involves matching job seekers with suitable jobs, supporting clients, and ensuring smooth operations. The ideal candidate should have strong tech skills, excellent communication, and a customer-centric mindset. Benefits include a competitive hourly wage, public holidays, and a laptop. Indeed Flex values collaboration, proactivity, and data-driven decision making.
Temporary Customer Support Associate I
Company: Indeed Flex
Location: Austin, TX
Posted Apr 30, 2024
<div dataui=jobdescription> <p><em><strong>We are Indeed Flex We Help People Get Jobs Right now were hiring<strong><em><p> <p>The current staffing model is broken with low wages and limited opportunities As flexible work continues to grow were taking a radically different approach providing job seekers with control ownership and choice so employees can find the working patterns and scenarios to suit their lifestyles In doing so we aim to revolutionize the industry<p> <p>After demonstrating our approach throughout the UK under the Syft brand we were acquired by Indeedcom in 2019 and we rebranded to Indeed Flex in 2020 With continued independence and phenomenal levels of support weve been able to accelerate our mission as we expand throughout the US as well as the UK Fast growth creates tremendous opportunities come and join a team of inquisitive passionate and driven individuals helping each other grow and building something meaningful<p> <p><strong>Main Purpose <strong><p> <div> <div dataui=jobbenefits> <div dataui=jobdescription> <p>As a Customer Support Associate II here at Indeed Flex you will work crossfunctionally to match the Flexers on our app to the right jobs helping our clients meet their hiring targets You will use internal data to proactively analyze shift patterns and job requirements and understand our pool of Flexers to maximize fulfillment In this role you will work closely with internal and external groups including our clients account managers recruiters and others to ensure that Flexers meets client needs and fulfills work opportunities In short you will become a trusted expert on the Indeed Flex platform and will help people get jobs<p> <p><strong>Responsibilities amp Duties<strong><p> <ul><li>Support initiatives directly related to Indeed Flexs expansion into new geographies markets and industries<li> <li>Providing support to Indeed Flexs clients workers and internal teams via email calls and texts playing an integral role in managing all daytoday operations liaising between clients workers and Flexs internal Account Managers<li> <li>Facilitate external engagement to resolve issues when a solution cannot be obtained inhouse<li> <li>Support implementation of new processes and procedures to drive growth and performance of support KPIs and SLAs<li> <li>Contribute to continuous improvement efforts related to operations shift compliance and fulfillment including using problemsolving skills to investigate and resolve issues<li> <li>Ensure processes are noted clearly and properly and that notations and issue logs are normalized across the team<li> <li>Coordinate with internal support groups to ensure adequate support coverage across multiple time zones to meet support KPIs and SLAs<li> <li>Enforce IT and Data Security standards policies practices and procedures<li> <li>Develop a thorough understanding of the Indeed Flex platform<li> <li>Participate in rotational shifts to provide weekend coverage as well as afternoon and evening coverage as required for your workgroup in relation to rapid growth and expansion<li> <ul><div> <div dataui=jobrequirements><b>Requirements<b> <div> <ul><li>Strong understanding of technology to drive a techenabled solution for clients partners and the Flexer including Google Workplace Slack Salesforce Excel Shared Drives Notion Mondaycom RingCentral etc<li> <li>Demonstrated success in delivering exceptional levels of customer service andor technical support to a diverse audience via email chat and phone channels<li> <li>Demonstrated capabilities to manage workload set priorities and resolve issues with minimum direct supervision and minimum escalations<li> <li>Working knowledge of Windows and Mac operating systems<li> <li>Working knowledge of Android and Apple OS mobile operating platforms<li> <li>Exceptional written and verbal communication skills to collaborate and support effectively and efficiently with Flexers Clients and internal groups in order to resolve issues promptly and professionally<li> <li>Passionate about technology enablement and delivering exceptional user experiences<li> <li>Curiosity to actively seek out new ways to utilize or improve technologies systems and processes internally to benefit the entire team<li> <li>Strong organizational time management and prioritization abilities<li> <li>Excellent customer service mindset to deliver an outstanding experience even in lessthanideal situations with frustrated and disenfranchised users and clients<li> <ul><div> <div> <div dataui=jobbenefits><b>Benefits<b> <div> <ul><li>$1923 to $2403 hourly base <li> <li>8 Public Holidays <li> <li>Laptop <li> <ul><p><em><strong>Youll fit right in at Indeed Flex if<strong><em><p> <ul><li><em>Youre a great communicator and highly collaborative Were best when we all pull in the same direction<em><li> <li><em>You dont mind doing the work whatever it is you can see the impact at the end and youre in it for the long haul<em><li> <li><em>Data is your heart and soul you know you need it to drive you in the right direction<em><li> <li><em>Youre proactive and always willing to learn<em><li> <li><em>You can navigate the ambiguity and high levels of autonomy in a scaleup environment you know what were about and you want to be a part of it<em><li> <ul><p>Were an equalopportunity employer All applicants will be considered for employment without attention to race color religion sex sexual orientation gender identity national origin veteran or disability status<p> <div> <div> <div>
Partnerships Team Manager
Company: Indeed Flex
Location: Austin, TX
Posted Jun 14, 2024
Indeed Flex is a company that aims to revolutionize the staffing industry by providing job seekers with control, ownership, and choice in their working patterns. They are currently hiring and expanding throughout the US and UK. The role involves managing a team of agency supply partners, coaching and mentoring team members, and ensuring high levels of client and agency satisfaction. The ideal candidate should have extensive experience in team management, strong leadership skills, and expertise in digital support platforms. Benefits include a competitive salary, performance-based bonuses, and a range of employee benefits.