Jobs at Kueski
410 open positions
Content Designer IV
Company: Kueski
Location: Mexico
Posted Apr 29, 2024
<p class=jobDescription> <p> <strong> About Kueski <strong> <p> <p> Founded in 2012 with the mission to improve the financial lives of people in Mexico Kueski is the leading buy now pay later BNPL and online consumer credit platform in Latin America known for its innovative financial services Its flagship product Kueski Pay allows customers to make purchases and pay later both online and in physical stores and has become the payment choice for a quarter of Mexicos leading ecommerce merchants Notably it stands out as the first buy now pay later BNPL option accessible to Mexican consumers on <a class=fontbold underline fontbold underline postingslink href=httpamazoncommx rel=noopener noreferrer nofollow target=blank> Amazoncommx <a> <p> <p> <p> <p> Kueski is frequently recognized for its strong diverse and inclusive company culture In 2022 Kueski was named one of the most ethical companies in Mexico by AMITAI and one of the best companies for both young professionals and female talent in Mexico by EFY The company has also been named to CB Insights Fintech 250 list <p> <p> <p> <p> Purpose <p> <p> <p> <p> As a Content Designer IV you will play a key role in shaping the user experience of our products through engaging and usercentric content You will collaborate closely with Kueskis crossfunctional teams to create content that guides users throughout our products and encapsulates Kueskis established voice and tone This role will be situated within the broader Product Design team along with fellow Content Designer Product Designers and User Researchers <p> <p> <p> <p> <p> <p> <strong> Key Responsibilities <strong> <p> <ul> <li> <p> Develop and maintain a deep understanding of user needs pain points and behaviors to inform content strategy and creation <p> <li> <li> <p> Create clear concise and engaging content for a variety of digital platforms specifically for our mobile experiences <p> <li> <li> <p> Collaborate with XFN partners and product stakeholders to ensure that content aligns with product and user experience goals <p> <li> <li> <p> Conduct content audits and analyses to identify opportunities for optimization and improvement <p> <li> <li> <p> Define and maintain content style guides and standards to ensure consistency across all touchpoints <p> <li> <li> <p> Mentor and provide guidance to junior content designers to help them grow and develop their skills <p> <li> <li> <p> Foster a culture of excellence growth and collaboration within the product content design team <p> <li> <li> <p> Represent Kueskis brand mission and values through usercentric content design <p> <li> <ul> <p> <p> <p> <strong> Position Requirements <strong> <p> <ul> <li> <p> 5+ years of mobile experience in content design or content strategy <p> <li> <li> <p> Demonstrated leadership in content design and collaboration at both team and organizational levels <p> <li> <li> <p> Highly skilled with web and mobile technologies and software <p> <li> <li> <p> Ability to make informed decisions quickly while addressing the needs of multiple stakeholders <p> <li> <li> <p> Strong proficiency in both written and verbal communication with fluency in both English and Spanish <p> <li> <li> <p> Excellent writing editing and proofreading skills exceptional attention to detail <p> <li> <li> <p> Ability to communicate complex ideas in a clear and concise manner <p> <li> <li> <p> A passion for usercentered design and a commitment to continuous learning and improvement <p> <li> <li> <p> Experience creating content design standards and systems for digital FinTech productsExperience designing products for LATAM markets <p> <li> <ul> <p> <p> <p> <strong> Youll love working at Kueski because <strong> <p> <ul> <li> <p> We have a missiondriven culture focused on customer value teamwork humility and integrity <p> <li> <li> <p> Everyone is expected to have role clarity career growth and a personal development plan Feedback and recognition is embedded in our company processes systems and practices <p> <li> <li> <p> We ensure competitive salary medical insurance and wellbeing through ample and flexible time off as well as mental healthcare benefits Everyone is an owner and eligible for competitive stock options with a company poised for success <p> <li> <li> <p> We´re committed to building an inclusive and diverse team and we know this leads to incredible work <p> <li> <ul> <p> <p> <p> <p> <p> Kueski Where talent excellence improves Mexican lives <p> <p> <p> <p> LifeAtKueski KueskiTalent <p><p>
Director of Talent Acquisition
Company: Kueski
Location: Mexico
Posted Apr 30, 2024
<p class=jobDescription> <p> <strong> About Kueski <strong> <p> <p> Founded in 2012 with the mission to improve the financial lives of people in Mexico Kueski is the leading buy now pay later BNPL and online consumer credit platform in Latin America known for its innovative financial services Its flagship product Kueski Pay allows customers to make purchases and pay later both online and in physical stores and has become the payment choice for a quarter of Mexicos leading ecommerce merchants Notably it stands out as the first buy now pay later BNPL option accessible to Mexican consumers on <a class=fontbold underline fontbold underline postingslink href=httpamazoncommx rel=noopener noreferrer nofollow target=blank> Amazoncommx <a> <p> <p> <p> <p> Kueski is frequently recognized for its strong diverse and inclusive company culture In 2022 Kueski was named one of the most ethical companies in Mexico by AMITAI and one of the best companies for both young professionals and female talent in Mexico by EFY The company has also been named to CB Insights Fintech 250 list <p> <p> <p> <p> <strong> Purpose <strong> <p> <p> <p> <p> As the head of Kueskis Talent Acquisition team you are responsible for attracting the best talent possible for the company and ensuring an optimal candidate experience throughout the recruitment process <p> <p> <p> <p> <p> <p> <strong> Key Responsabilities <strong> <p> <ul> <li> <p> Partner and collaborate closely with the Chief People Officer executive team and People Success Partners to understand and anticipate talent needs achieve hiring plans improve hiring processes and ensure a phenomenal candidate experience from start to finish <p> <li> <li> <p> Develop and constantly evaluate talent acquisition strategies structure and processes for continuous improvement analyzing and recommending solutions that help make Kueski the top employer in Mexico <p> <li> <li> <p> Scale a high performing talent acquisition organization in a proactive strategic thoughtful and sustainable way <p> <li> <li> <p> Apply creative datadriven techniques to improve all aspects of the talent acquisition process from job creation to preonboarding candidates for all functions and at all levels in the company <p> <li> <li> <p> Develop effective and tailored hiring processes for each functional area while also ensuring consistent processes and overall employer brand experience <p> <li> <li> <p> Establish and maintain a machine for strong and diverse talent pipelines and networks of key talent for future opportunities <p> <li> <li> <p> Keep abreast of the most innovative hiring practices tools and technologies and apply relevant improvements to increase our ability to attract talent that is diverse and advances the companys capabilities for success <p> <li> <li> <p> Manage coach and grow a high performing and agile talent acquisition team that delivers impactful results for the company <p> <li> <li> <p> Partner and collaborate closely with People Operations and other team members to ensure a smooth candidate to employee onboarding experience <p> <li> <li> <p> Work closely with Marketing and Communications to ensure all job postings are attractive relevant engaging and consistent with our brand <p> <li> <li> <p> Ensure our recruitment systems and platforms eg Lever LinkedIn work effectively contain clean data and have accurate and relevant templates at every stage of the process and at all times <p> <li> <ul> <p> <p> <p> <strong> Position Requierements <strong> <p> <ul> <li> <p> At least 9 years of experience in fullcycle recruiting in a high growth digital product environment with at least 2 years of experience leading a talent acquisition team and hiring senior level talent <p> <li> <li> <p> Demonstrated success with various sourcing strategies for difficulttofill roles experience mapping top talent within designated industries geographies <p> <li> <li> <p> Exceptional talent assessment and interviewing skills for all levels including executive positions a strong command of assessment and selection methodologies and deep knowledge in closing and negotiation techniques for jobs at all levels including executive positions <p> <li> <li> <p> Experience negotiating with senior level candidates by understanding their needs and motivations for joining a new company and having a thorough understanding of total rewards and other offer negotiation levers <p> <li> <li> <p> Ability to manage and prioritize multiple deliverables with competing demands while being a patient communicative collaborative team player who is datadriven detail oriented and has outstanding communication skills both written and oral English and Spanish <p> <li> <li> <p> Extremely professional and operates with the highest level of integrity to serve as a role model leader for the company and to safeguard sensitive and confidential information <p> <li> <ul> <p> <p> <p> <p><p>
Staff Software Engineer (Mobile)
Company: Kueski
Location: Mexico
Posted Apr 24, 2024
<p class=jobDescription> <p> <strong> About Kueski <strong> <p> <p> Founded in 2012 with the mission to improve the financial lives of people in Mexico Kueski is the leading buy now pay later BNPL and online consumer credit platform in Latin America known for its innovative financial services Its flagship product Kueski Pay allows customers to make purchases and pay later both online and in physical stores and has become the payment choice for a quarter of Mexicos leading ecommerce merchants Notably it stands out as the first buy now pay later BNPL option accessible to Mexican consumers on <a class=fontbold underline fontbold underline postingslink href=httpamazoncommx rel=noopener noreferrer nofollow target=blank> Amazoncommx <a> <p> <p> <p> <p> Kueski is frequently recognized for its strong diverse and inclusive company culture In 2022 Kueski was named one of the most ethical companies in Mexico by AMITAI and one of the best companies for both young professionals and female talent in Mexico by EFY The company has also been named to CB Insights Fintech 250 list <p> <p> <p> <p> <strong> Purpose <strong> <p> <p> As a Staff Engineer you will play a critical role in designing developing and delivering cuttingedge solutions that drive the success of our products and services You will collaborate closely with crossfunctional teams mentor junior engineers and contribute to architectural decisions that shape the future of our technology stack <p> <p> <p> <p> <p> <p> <strong> Key Responsibilities <strong> <p> <ul> <li> <p> Responsible for shaping and executing the Mobile technology strategy within Kueski <p> <li> <li> <p> Understand the underlying problem when facing a challenge <p> <li> <li> <p> Design and implement solutions for the problems <p> <li> <li> <p> Write software to achieve the business and teams goals <p> <li> <li> <p> Fix bugs and resolve incidents <p> <li> <li> <p> Proactively identify and communicate risks to different audiences and specifically to leaders and main stakeholders of the organization <p> <li> <li> <p> Support and promote best practices among the team <p> <li> <li> <p> Mentor and support the team to increase their technical proficiency always aligned with the org tech vision <p> <li> <li> <p> Ensure the team remains focused on the objective of the project <p> <li> <ul> <p> <p> <p> <strong> Position Requirements <strong> <p> <ul> <li> <p> BachelorsMasters degree in Engineering Computer Science or equivalent experience <p> <li> <li> <p> Strong computer science fundamentals such as data structures and algorithms <p> <li> <li> <p> Strong technical background in programming at least 6+ years of relevant experience as a software engineer <p> <li> <li> <p> Comfortable using simulators and defining test cases for debugging code enhancing performance and reliability <p> <li> <li> <p> Experience using tools for monitoring and troubleshooting servicesAPI issues <p> <li> <li> <p> Setup of CICD pipelines <p> <li> <li> <p> Able to define architectures and patterns also understand and clearly articulate the advantages and disadvantages of them <p> <li> <li> <p> Familiar with AB testing and progressive rollouts <p> <li> <li> <p> Experience developing reliable apps that might face limited internet access <p> <li> <li> <p> Implementation of persistence mechanisms for mobile applications when offline <p> <li> <li> <p> Experience optimizing app performance <p> <li> <li> <p> Understanding how to build modular mobile applications <p> <li> <li> <p> Experience in the development of AndroidiOS applications and have deployed them on Google PlayApp Store <p> <li> <li> <p> Experience working with Mobile hardware and media GPS Camera NFC etc <p> <li> <ul> <p> Nice to have <p> <ul> <li> <p> Working with FlutterDart packages <p> <li> <ul> <p> <p> <p> <strong> Youll love working at Kueski because <strong> <p> <ul> <li> <p> We have a missiondriven culture focused on customer value teamwork humility and integrity <p> <li> <li> <p> Everyone is expected to have role clarity career growth and a personal development plan Feedback and recognition is embedded in our company processes systems and practices <p> <li> <li> <p> We ensure competitive salary medical insurance and wellbeing through ample and flexible time off as well as mental healthcare benefits <p> <li> <li> <p> Everyone is an owner and eligible for competitive stock options with a company poised for success We´re committed to building an inclusive and diverse team and we know this leads to incredible work <p> <li> <ul> <p> <p> <p> <p> <p> Kueski Where talent excellence improves Mexican lives <p> <p> <p> <p> LifeAtKueski KueskiTalent <p><p>
Paid Social Media Analyst
Company: Kueski
Location: USA
Posted Apr 15, 2024
Kueski, founded in 2012, is a leading buy now pay later (BNPL) and online consumer credit platform in Latin America. It offers Kueski Pay, a payment choice for e-commerce merchants and the first BNPL option on Amazon.com.mx in Mexico. Kueski is recognized for its strong, diverse, and inclusive company culture, having been named one of the most ethical companies in Mexico and one of the best companies for young professionals and female talent. The company is also featured in CB Insights’ Fintech 250 list. The Growth Marketing Analyst role involves planning, executing, and optimizing paid social media campaigns across various platforms, requiring at least 2 years of experience in paid social media marketing, proficiency in using paid social media platforms and tools, and strong analytical and problem-solving skills.
Product Growth Analyst
Company: Kueski
Location: Mexico
Posted May 10, 2024
Kueski, founded in 2012, is a leading buy now pay later (BNPL) and online consumer credit platform in Latin America. Its flagship product, Kueski Pay, allows customers to make purchases and pay later both online and in physical stores. Kueski is recognized for its strong, diverse, and inclusive company culture, having been named one of the most ethical companies in Mexico and one of the best companies for young professionals and female talent. The Product Growth Analyst role involves managing the Cash portfolio, designing growth campaigns, and generating strategies for sustainable business growth. Key responsibilities include monitoring revenue drivers, designing and tracking growth campaigns, and generating portfolio client segmentations. The role requires at least 3 years of experience in credit portfolio management and understanding of basic financial models.
Software Engineer III - Fullstack
Company: Kueski
Location: Mexico
Posted Apr 29, 2024
<p class=jobDescription> <p> <strong> About Kueski <strong> <p> <p> Founded in 2012 with the mission to improve the financial lives of people in Mexico Kueski is the leading buy now pay later BNPL and online consumer credit platform in Latin America known for its innovative financial services Its flagship product Kueski Pay allows customers to make purchases and pay later both online and in physical stores and has become the payment choice for a quarter of Mexicos leading ecommerce merchants Notably it stands out as the first buy now pay later BNPL option accessible to Mexican consumers on <a class=fontbold underline fontbold underline postingslink href=httpamazoncommx rel=noopener noreferrer nofollow target=blank> Amazoncommx <a> <p> <p> <p> <p> Kueski is frequently recognized for its strong diverse and inclusive company culture In 2022 Kueski was named one of the most ethical companies in Mexico by AMITAI and one of the best companies for both young professionals and female talent in Mexico by EFY The company has also been named to CB Insights Fintech 250 list <p> <p> <p> <p> <strong> Purpose <strong> <p> <p> As a Software Engineer youll be creating and supporting userfacing software products that customers want to use and considering functional and nonfunctional requirements as well as user experience <p> <p> <p> <p> <p> <p> <strong> Key Responsibilities <strong> <p> <ul> <li> <p> The ideal candidate is passionate about mentoring and supporting other software engineers and is comfortable collaborating with different teams to accomplish their teams goals <p> <li> <li> <p> Shes a promoter of technical excellence and helps the team to thrive by constantly making informed decisions that consider tradeoffs and pushing the team to follow and improve at their practices <p> <li> <li> <p> She enjoys building products using different technologies as well as scaling them up using cloud computing <p> <li> <li> <p> She supports the team in designing and building highquality systems that may involve multiple teams and iterations She collaborates with other teams to make sure the solution is feasible and aligned with the technical vision <p> <li> <li> <p> Software Engineers are responsible for collaborating with their team and supporting other team members to achieve the teams goals while guaranteeing that the team is able to perform their development activities at all times Also they must deliver at the expectations quantitatively and qualitatively <p> <li> <li> <p> Software Engineers are responsible for understanding the business so they can evaluate the tradeoffs accordingly and make informed decisions As well as identifying and promoting areas of improvement for deliverables practices and processes such as identifying and prioritizing tech debt <p> <li> <li> <p> Software Engineers are responsible for collaborating during the early analysis of a project helping the team estimate medium to complex projects and supporting the team in translating business requirements into technical requirements <p> <li> <ul> <p> <p> <p> <strong> Position Requirements <strong> <p> <ul> <li> <p> At least 8 years of progressive experience in software engineering <p> <li> <li> <p> Strong experience in Software Engineering in backend RUBY <p> <li> <li> <p> Strong experience in Software Engineering in web REACT <p> <li> <li> <p> Ability to clearly communicate simple to complex ideas <p> <li> <li> <p> Ability to navigate uncertainty and help the team to find its way <p> <li> <li> <p> Ability to structure ideas and convey them <p> <li> <li> <p> Ability to translate technical language to non technical people <p> <li> <li> <p> Ability to transform requirements into working software in production <p> <li> <li> <p> Ability to collaborate in an interdisciplinary team <p> <li> <li> <p> Ability to make decisions based on tradeoffs between business product and technology <p> <li> <li> <p> Ability to undertake and lead medium to complex projects that require multiple iterations and may involve different technologies <p> <li> <li> <p> Experience troubleshooting and debugging problems <p> <li> <li> <p> Experience in Microservices <p> <li> <li> <p> How a good Software Development Lifecycle SDLC is organized <p> <li> <li> <p> How the nonfunctional requirements are part of delivering a solution <p> <li> <li> <p> Experience on the different types of testing and their importance in the SDLC <p> <li> <li> <p> Experience in account management and authentication <p> <li> <ul> <ul> <li> <p> Nice to have <p> <li> <li> <p> Experience with AWS <p> <li> <li> <p> Experience with Mobile FLUTTER <p> <li> <li> <p> Experience with Kafka <p> <li> <ul> <p> <p> <p> <strong> Youll love working at Kueski because <strong> <p> <ul> <li> <p> We have a missiondriven culture focused on customer value teamwork humility and integrity <p> <li> <li> <p> Everyone is expected to have role clarity career growth and a personal development plan Feedback and recognition is embedded in our company processes systems and practices <p> <li> <li> <p> We ensure competitive salary medical insurance and wellbeing through ample and flexible time off as well as mental healthcare benefits Everyone is an owner and eligible for competitive stock options with a company poised for success <p> <li> <li> <p> We´re committed to building an inclusive and diverse team and we know this leads to incredible work <p> <li> <ul> <p> <p> <p> <strong> Habitually <strong> <p> <ul> <li> <p> Understand the underlying problem when facing a challenge <p> <li> <li> <p> Design and implement solutions for the problems <p> <li> <li> <p> Write software to achieve the business and teams goals <p> <li> <li> <p> Fix bugs and resolve incidents <p> <li> <li> <p> Identify and communicate risks <p> <li> <li> <p> Support and promote best practices among the team <p> <li> <li> <p> Mentor and support other Software Engineers <p> <li> <li> <p> Ensure the team remains focused on the objective of the project <p> <li> <ul> <p> <p> <p> <p><p>
QA Software Engineer III - Automation API Testing
Company: Kueski
Location: Mexico
Posted May 11, 2024
Kueski, founded in 2012, is a leading buy now pay later (BNPL) and online consumer credit platform in Latin America. It offers Kueski Pay, a payment choice for e-commerce merchants and the first BNPL option on Amazon.com.mx in Mexico. Kueski is recognized for its strong, diverse, and inclusive company culture, having been named one of the most ethical companies in Mexico and one of the best companies for young professionals and female talent. The company is also part of CB Insights’ Fintech 250 list. As a QA Engineer, you'll promote a culture of quality, collaborate on automation suites, write and execute test plans, manage software defects, and define QA and automation best practices. Kueski offers a mission-driven culture, competitive benefits, and opportunities for career growth and stock options.
Product Designer III
Company: Kueski
Location: Mexico
Posted Apr 19, 2024
<p class=jobDescription> <p> <strong> About Kueski <strong> <p> <p> Founded in 2012 with the mission to improve the financial lives of people in Mexico Kueski is the leading buy now pay later BNPL and online consumer credit platform in Latin America known for its innovative financial services Its flagship product Kueski Pay allows customers to make purchases and pay later both online and in physical stores and has become the payment choice for a quarter of Mexicos leading ecommerce merchants Notably it stands out as the first buy now pay later BNPL option accessible to Mexican consumers on <a class=fontbold underline fontbold underline postingslink href=httpamazoncommx rel=noopener noreferrer nofollow target=blank> Amazoncommx <a> <p> <p> <p> <p> Kueski is frequently recognized for its strong diverse and inclusive company culture In 2022 Kueski was named one of the most ethical companies in Mexico by AMITAI and one of the best companies for both young professionals and female talent in Mexico by EFY The company has also been named to CB Insights Fintech 250 list <p> <p> <p> <p> <strong> Purpose <strong> <p> <p> Product Designers at Kueski drive meaningful change by discovering real peoples problems in their relationship with finances and technology and exploring solutions that deliver delightful products and experiences Partner with business and tech key stakeholders such as Product Management Engineering Data Science Marketing and Customer experts to explore craft execute launch and measure from insight to design endtoend user experience strategies <p> <p> <p> <p> <p> <p> <strong> Key Responsibilities <strong> <p> <ul> <li> <p> The ability to clearly articulate design decisions <p> <li> <li> <p> Excellent communication and collaboration skills <p> <li> <li> <p> Comfortable working with product managers and developers <p> <li> <li> <p> Ability to work independently in a fastpaced environment <p> <li> <li> <p> Excellent communication and storytelling skills you have the ability to help your team and stakeholders understand the why behind your design rationale <p> <li> <li> <p> Take part in design projects across the entire product lifecycle and multiple product launches <p> <li> <li> <p> Set the vision for the user experience and create the space for others to collaborate <p> <li> <li> <p> Evaluate the success of existing products and features and develop designs to support business objectives <p> <li> <li> <p> Anticipate our customers and business needs advocate for our users and ensure that the final design surprises and delights them <p> <li> <li> <p> Help maintain our internal style guide develop style guides for other products or subbrands and continually raise our bar for quality <p> <li> <li> <p> Craft product experiences that seamlessly bridge multiple touchpoints from desktop to mobile interfaces <p> <li> <li> <p> Ship measure and improve your designs based on quantitative and qualitative feedback <p> <li> <li> <p> Has autonomy as a facilitator of crossfunctional decisionmaking <p> <li> <li> <p> Leads and influences strategic efforts from design across products <p> <li> <li> <p> Owns fullstack design solutions from workflow definition to highfidelity mockups and prototypes <p> <li> <li> <p> Designs products not as a singular feature but with a holistic approach and systemlevel view of Kueskis B2C platform <p> <li> <li> <p> Presents work to collaborate with and influence teams of product managers engineers researchers and other B2B stakeholders <p> <li> <ul> <p> <p> <p> <strong> Positions Requirements <strong> <p> <ul> <li> <p> Understanding of user experience design principles and interaction patterns <p> <li> <li> <p> Has autonomy as a facilitator of crossfunctional decisionmaking <p> <li> <li> <p> Has the ability to rapidly ideate and iterate in a fluid startup environmentAre comfortable with ambiguity and have shown an ability to bring clarity and structure to a complex system or user experience challenge <p> <li> <li> <p> Strong experience designing for Mobile first productsPortfolio demonstrating complete mastery in the development of native apps web and responsive mobile interfacesProficiency of Figma <p> <li> <li> <p> Proficiency in keeping up with design technologies and industry trends <p> <li> <li> <p> Understanding of user experience design principles and interaction patterns <p> <li> <li> <p> Great use of visual hierarchy <p> <li> <li> <p> Ability to rapidly prototype your ideas <p> <li> <li> <p> Comfortable learning from AB testing <p> <li> <ul> <p> <p> <p> <strong> Youll love working at Kueski because <strong> <p> <ul> <li> <p> We have a missiondriven culture focused on customer value teamwork humility and integrity <p> <li> <li> <p> Everyone is expected to have role clarity career growth and a personal development plan Feedback and recognition is embedded in our company processes systems and practices <p> <li> <li> <p> We ensure competitive salary medical insurance and wellbeing through ample and flexible time off as well as mental healthcare benefits Everyone is an owner and eligible for competitive stock options with a company poised for success <p> <li> <li> <p> We´re committed to building an inclusive and diverse team and we know this leads to incredible work <p> <li> <ul> <p> <p> <p> <p> <p> Kueski Where talent excellence improves Mexican lives <p> <p> <p> <p> LifeAtKueski KueskiTalent <p><p>
Software Engineer III - Account Management
Company: Kueski
Location: Mexico
Posted Apr 30, 2024
<p class=jobDescription> <p> <strong> About Kueski <strong> <p> <p> Founded in 2012 with the mission to improve the financial lives of people in Mexico Kueski is the leading buy now pay later BNPL and online consumer credit platform in Latin America known for its innovative financial services Its flagship product Kueski Pay allows customers to make purchases and pay later both online and in physical stores and has become the payment choice for a quarter of Mexicos leading ecommerce merchants Notably it stands out as the first buy now pay later BNPL option accessible to Mexican consumers on <a class=fontbold underline fontbold underline postingslink href=httpamazoncommx rel=noopener noreferrer nofollow target=blank> Amazoncommx <a> <p> <p> <p> <p> Kueski is frequently recognized for its strong diverse and inclusive company culture In 2022 Kueski was named one of the most ethical companies in Mexico by AMITAI and one of the best companies for both young professionals and female talent in Mexico by EFY The company has also been named to CB Insights Fintech 250 list <p> <p> <p> <p> <strong> Purpose <strong> <p> <p> As a Software Engineer youll be creating and supporting userfacing software products that customers want to use and considering functional and nonfunctional requirements as well as user experience <p> <p> <p> <p> <p> <p> <strong> Key Responsibilities <strong> <p> <ul> <li> <p> Mentor and support other software engineers and feel comfortable collaborating with different teams to accomplish the teams goals <p> <li> <li> <p> Promote technical excellence and help the team to thrive by constantly making informed decisions that consider tradeoffs and push the team to follow and improve at their practices <p> <li> <li> <p> Build products using different technologies as well as scale them up using cloud computing <p> <li> <li> <p> Support the team to design and build high quality systems that may involve multiple teams and iterations Collaborate with other teams to make sure the solution is feasible and aligned with the technical vision <p> <li> <li> <p> Collaborate with the team and supporting other team members to achieve the teams goals while guaranteeing that the team is able to perform their development activities at all times Deliver at the expectations quantitatively and qualitatively <p> <li> <li> <p> Responsible for understanding the business in order to evaluatethe tradeoffs accordingly and make informed decisions As well as identify and promote areas of improvement for deliverables practices and processes such as identifying and prioritizing tech debt <p> <li> <li> <p> Collaborate during the early analysis of a project help the team estimate medium to complex projects and support the team to translate business requirements into technical requirements <p> <li> <ul> <p> <p> <p> <strong> Position Requirements <strong> <p> <ul> <li> <p> At least 8 years of progressive experience in software engineering <p> <li> <li> <p> Ability to clearly communicate simple to complex ideas <p> <li> <li> <p> Ability to navigate uncertainty and help the team to find its way <p> <li> <li> <p> Ability to structure ideas and convey them <p> <li> <li> <p> Ability to translate technical language to non technical people <p> <li> <li> <p> Ability to transform requirements into working software in production <p> <li> <li> <p> Ability to collaborate in an interdisciplinary team <p> <li> <li> <p> Ability to make decisions based on tradeoffs between business product and technology <p> <li> <li> <p> Ability to undertake and lead medium to complex projects that require multiple iterations and may involve different technologies <p> <li> <li> <p> Experience troubleshooting and debugging problems <p> <li> <li> <p> Experience in Microservices <p> <li> <li> <p> Strong experience in Software Engineering in backend <p> <li> <li> <p> How a good Software Development Lifecycle SDLC is organized <p> <li> <li> <p> How the nonfunctional requirements are part of delivering a solution <p> <li> <li> <p> Experience on the different types of testing and their importance in the SDLC <p> <li> <li> <p> Experience in account management and authentication <p> <li> <ul> <ul> <li> <p> Nice to have <p> <li> <li> <p> Experience with AWS <p> <li> <li> <p> Experience with RailsGrape <p> <li> <li> <p> Experience with Kafka <p> <li> <ul> <p> <p> <p> <strong> Youll love working at Kueski because <strong> <p> <ul> <li> <p> We have a missiondriven culture focused on customer value teamwork humility and integrity <p> <li> <li> <p> Everyone is expected to have role clarity career growth and a personal development plan Feedback and recognition is embedded in our company processes systems and practices <p> <li> <li> <p> We ensure competitive salary medical insurance and wellbeing through ample and flexible time off as well as mental healthcare benefits Everyone is an owner and eligible for competitive stock options with a company poised for success <p> <li> <li> <p> We´re committed to building an inclusive and diverse team and we know this leads to incredible work <p> <li> <ul> <p> <p> <p> <p> <p> Kueski Where talent excellence improves Mexican lives <p> <p> <p> <p> LifeAtKueski KueskiTalent <p><p>
IT Engineer I (Incident Management)
Company: Kueski
Location: Mexico
Posted Apr 18, 2024
<p class=jobDescription> <p> <strong> About Kueski <strong> <p> <p> Founded in 2012 with the mission to improve the financial lives of people in Mexico Kueski is the leading buy now pay later BNPL and online consumer credit platform in Latin America known for its innovative financial services Its flagship product Kueski Pay allows customers to make purchases and pay later both online and in physical stores and has become the payment choice for a quarter of Mexicos leading ecommerce merchants Notably it stands out as the first buy now pay later BNPL option accessible to Mexican consumers on <a class=fontbold underline fontbold underline postingslink href=httpamazoncommx rel=noopener noreferrer nofollow target=blank> Amazoncommx <a> <p> <p> <p> <p> Kueski is frequently recognized for its strong diverse and inclusive company culture In 2022 Kueski was named one of the most ethical companies in Mexico by AMITAI and one of the best companies for both young professionals and female talent in Mexico by EFY The company has also been named to CB Insights Fintech 250 list <p> <p> <p> <p> <strong> Purpose <strong> <p> <p> As a Incident Management will contribute as part of continuous improvement generating suggestions changes and initiatives focused on improving our current process aligned with best IT practices <p> <p> Our Incident Management team is at the forefront of how Kueski handles urgent problems When youre not putting out one of our biggest fires youll procure preventative solutions to address future escalations and help assess the risk of the Kueski platform <p> <p> <p> <p> <p> <p> <strong> Key Responsibilities <strong> <p> <ul> <li> <p> Endtoend responsibility for managing communicating escalating investigating and resolving critical issues on Kueski ensuring Business updates are timely of sufficient quality and updated as required <p> <li> <li> <p> Responsible for writing validating and triggering official Incident Communication using our Incident Report IR format <p> <li> <li> <p> Working on incident resolution aligned with defined SLAs to get resolved any issue as soon as possible <p> <li> <li> <p> Lead technical calls War Rooms with a high sense of urgency to resolve issues and escalate highimpact incidents to the IT Incident Manager lead <p> <li> <li> <p> Executing local escalation matrix focusing on identifying and resolving conflicts and bottlenecks <p> <li> <li> <p> Ability to evaluate clarify and confirm Business Impact for any major incident by participating in the Triage sessions with solving teams <p> <li> <li> <p> Categorize and classify major incidents <p> <li> <li> <p> Document incident recovery details in any major Incident ticket as in our PostMortem document used by Problem Management <p> <li> <li> <p> Supporting Network Operation Center NOC team in Monitoring <p> <li> <li> <p> Supporting Change and Problem management functions <p> <li> <ul> <p> <p> <p> <strong> Position Requirements <strong> <p> <ul> <li> <p> To have experience in an Incident management role preferably in Fintech and financial companies <p> <li> <li> <p> Strong understanding of ITIL Incident Management principles and other Service Management functions as Change amp Problem Management <p> <li> <li> <p> Excellent English communication skills able to write and establish an oral conversation <p> <li> <li> <p> Good communication skills verbal and written Ability to communicate technical updates to nontechnical stakeholders <p> <li> <li> <p> Able to provide afterhoursoncall incident management support <p> <li> <li> <p> Ability to create update and manage reports and KPIs that allow us to measure the Incident Management process effectiveness <p> <li> <li> <p> A good candidate must have a high sense of urgency to attend critical incidents P1 amp P2 <p> <li> <li> <p> Strong leadership abilities must have a customer focus and commitment to quality <p> <li> <li> <p> Experience working within a pressured environment often to tight deadlines <p> <li> <li> <p> Experience and knowledge of cloud infrastructure AWS Azure Google <p> <li> <li> <p> Strong analytical problemsolving and documentation skills <p> <li> <li> <p> Be proactive instead of reactive <p> <li> <ul> <p> <p> <p> <strong> Youll love working at Kueski because <strong> <p> <ul> <li> <p> We have a missiondriven culture focused on customer value teamwork humility and integrity <p> <li> <li> <p> Everyone is expected to have role clarity career growth and a personal development plan Feedback and recognition is embedded in our company processes systems and practices <p> <li> <li> <p> We ensure competitive salary medical insurance and wellbeing through ample and flexible time off as well as mental healthcare benefits Everyone is an owner and eligible for competitive stock options with a company poised for success <p> <li> <li> <p> We´re committed to building an inclusive and diverse team and we know this leads to incredible work <p> <li> <ul> <p> <p> <p> <p> <p> Kueski Where talent excellence improves Mexican lives <p> <p> <p> <p> LifeAtKueski KueskiTalent <p><p>
Customer Service Analyst
Company: Kueski
Location: Mexico
Posted Apr 29, 2024
<p class=jobDescription> <p> <strong> About Kueski <strong> <p> <p> Founded in 2012 with the mission to improve the financial lives of people in Mexico Kueski is the leading buy now pay later BNPL and online consumer credit platform in Latin America known for its innovative financial services Its flagship product Kueski Pay allows customers to make purchases and pay later both online and in physical stores and has become the payment choice for a quarter of Mexicos leading ecommerce merchants Notably it stands out as the first buy now pay later BNPL option accessible to Mexican consumers on <a class=fontbold underline fontbold underline postingslink href=httpamazoncommx rel=noopener noreferrer nofollow target=blank> Amazoncommx <a> <p> <p> <p> <p> Kueski is frequently recognized for its strong diverse and inclusive company culture In 2022 Kueski was named one of the most ethical companies in Mexico by AMITAI and one of the best companies for both young professionals and female talent in Mexico by EFY The company has also been named to CB Insights Fintech 250 list <p> <p> <p> <p> <strong> Purpose <strong> <p> <p> Align execute and measure Kueskis strategic plan through an indepth analysis of customer experience as well as area outcomes With the purpose of guaranteeing better results for the customer as well as for the scalability and achievement of the companys OKRs <p> <p> <p> <p> <p> <p> <strong> Key Responsibilities <strong> <p> <ul> <li> <p> Support in the scalability of the operations team and use of tools aligned to customer service strategies <p> <li> <li> <p> Participate actively in the definition and implementation of customer service actions <p> <li> <li> <p> Generate pooled database level information with simple readings of operation metrics <p> <li> <li> <p> Document and update changes to the customer service strategy <p> <li> <li> <p> supervise the correct execution of the strategy <p> <li> <li> <p> Development of key reports that allow for clear and timely information for decision making <p> <li> <li> <p> Implement and monitor KPIs <p> <li> <li> <p> Generation and analysis of reports that allow the monitoring of the particular portfolio or segment for the development of strategies <p> <li> <li> <p> Generation of queries in SQL R andor Databricks to maximize the process of management reporting and sending campaigns <p> <li> <li> <p> Support for the companys OKRs to be achieved <p> <li> <li> <p> Propose and align the use of resources economic human and technical <p> <li> <li> <p> Analysis of different phenomena that may exist in operations <p> <li> <li> <p> DashboardReport generation in Tableau <p> <li> <li> <p> Creation and management of KPIs <p> <li> <ul> <p> <p> <p> <strong> Position Requirements <strong> <p> <ul> <li> <p> 1 year experience in data analysis or a similar position <p> <li> <li> <p> Bachelor in Computer Science Business Administration <p> <li> <li> <p> Office Package and Google Suite <p> <li> <li> <p> Analytical skills and problem solving <p> <li> <li> <p> Knowledge of customer service best practices call center data and contact strategy metrics <p> <li> <li> <p> Intermediate English <p> <li> <li> <p> Basic Knowledge SQL Information Extraction Queries Database combination <p> <li> <li> <p> Basic knowledge of data visualization Using Excel andor Tableau <p> <li> <li> <p> Basic database management <p> <li> <ul> <p> <p> <p> <strong> Youll love working at Kueski because <strong> <p> <ul> <li> <p> We have a missiondriven culture focused on customer value teamwork humility and integrity <p> <li> <li> <p> Everyone is expected to have role clarity career growth and a personal development plan Feedback and recognition are embedded in our company processes systems and practices <p> <li> <li> <p> We ensure competitive salary medical insurance and wellbeing through ample and flexible time off as well as mental healthcare benefits Everyone is an owner and eligible for competitive stock options with a company poised for success <p> <li> <li> <p> Were committed to building an inclusive and diverse team and we know this leads to incredible work <p> <li> <ul> <p> <p> <p> <p> <p> Kueski Where talent excellence improves Mexican lives <p> <p> <p> <p> <p> <p> LifeAtKueski KueskiTalent <p><p>
Software Engineer III - Mobile - In-store
Company: Kueski
Location: Mexico
Posted May 12, 2024
The job description outlines a highly skilled and experienced software engineer position at Kueski. The role involves collaborative teamwork, delivering excellence in software development, championing continuous improvement, and driving innovation. The ideal candidate should have a strong educational background in engineering or computer science, with at least 3-5 years of relevant experience. They should be proficient in programming, have experience in developing reliable apps for limited internet access, and be comfortable with Flutter/Dart packages. The role also requires setting up CI/CD pipelines, understanding data structures and algorithms, and familiarity with mobile hardware and media. Kueski offers a mission-driven culture, competitive benefits, and opportunities for career growth and personal development.