Jobs at Liberty Mutual Insurance
Liberty Mutual Insurance, headquartered in Boston, ranks among the largest U.S. property‑and‑casualty insurers. With more than 28,000 employees worldwide, the company has invested heavily in digital platforms, cloud infrastructure, and AI‑driven claims processing. The tech division supports 7.7 million policies and drives innovations such as autonomous vehicle insurance and real‑time risk analytics.
Open roles span software engineering, data science, cybersecurity, cloud architecture, product management, and UX design. Positions are available at entry‑level (e.g., software development intern) through senior leadership (e.g., chief data officer). Candidates routinely benefit from on‑the‑job training, cross‑functional mentorship, and quarterly hackathons that foster rapid skill growth.
Listing Liberty Mutual jobs on Job Transparency gives recruiters real‑time salary ranges, employee sentiment scores, and benefit breakdowns. Job seekers can benchmark offers against company averages, identify hidden perks like profit‑sharing plans, and read candid reviews on work‑life balance, making a data‑driven decision before applying.
Senior Actuarial Analyst/Actuary - Cyber and Financial Lines
Company: Liberty Mutual Insurance
Location: USA
Posted Dec 07, 2025
The NAS Financial Lines and Cyber team at Liberty Mutual is seeking a dedicated individual to lead pricing for the NAS Cyber Portfolio and support other Financial Lines products. The role involves working directly with Underwriting, Claims, Data Science, and global partners to evaluate portfolio profitability, determine optimal growth strategies, and assess adequate pricing levels. The team plans to almost double premium over the next five years.
Bilingual Licensed Customer Service Representative
Company: Liberty Mutual Insurance
Location: USA
Posted Dec 07, 2025
The job description is for a bilingual Spanish and English customer service role at a Fortune 100 company, specifically for their Gold Customer Service licensed class starting January 26, 2026. The role requires a valid Property & Casualty or Personal Lines License and offers paid mandatory training. The position provides 24/7 support, with responsibilities including assisting customers, delivering expertise, providing guidance, upholding customer care standards, and accurately maintaining data. The company values personal and professional growth, and offers comprehensive benefits and an inclusive culture.
Licensed Customer Service Representative
Company: Liberty Mutual Insurance
Location: USA
Posted Dec 07, 2025
The job posting is for a remote, experienced, and licensed Customer Service Representative within a Customer Response Center. The role involves providing timely and accurate information to policyholders and agents, solving problems related to policies, and ensuring high customer satisfaction. The position requires an active P&C Producers insurance license and offers paid training.
Small Commercial - Consultant, Product Analysis
Company: Liberty Mutual Insurance
Location: USA
Posted Dec 05, 2025
The Small Commercial State Product team is seeking a highly skilled professional to lead efforts toward profitable growth in assigned states. The role involves conducting complex analyses, providing strategic support, managing projects, and presenting recommendations to state teams and senior leadership. The ideal candidate should have a strong understanding of the competitive landscape, excellent communication skills, and the ability to influence countrywide decisions.
Service Insurance Assistant - Commercial
Company: Liberty Mutual Insurance
Location: USA
Posted Dec 06, 2025
This job description outlines a customer service role in an inbound call center with training support, growth opportunities, and a focus on problem-solving. It highlights benefits like competitive pay, inclusive culture, and professional development while detailing responsibilities and qualifications.
Applied Epic System Administration
Company: Liberty Mutual Insurance
Location: USA
Posted Dec 06, 2025
The Partner Data and Process Solutions team builds and operates data and process capabilities for agency partnerships at Liberty Mutual and Comparion Insurance Agencies. The AMS Manager role involves owning day-to-day operations and long-term strategy for the Agency Management System, working closely with stakeholders to optimize workflows, introduce new capabilities, and drive adoption across the organization.
Senior Claims Representative
Company: Liberty Mutual Insurance
Location: USA
Posted Dec 08, 2025
This job description highlights a claims representative role at Liberty Mutual with opportunities for growth, competitive benefits, and a focus on professional development. It outlines responsibilities, qualifications, and company values emphasizing inclusivity and employee support.
Director - Data Science
Company: Liberty Mutual Insurance
Location: USA
Posted Dec 05, 2025
The job description is for a Director II Data Science role at Liberty Mutual's US Retail Market Data Science Pricing Deployments team. The role involves leading a team to support the design and implementation of pricing program deployments across all retail lines nationwide. Key responsibilities include design excellence, best practices, process improvement, training, Earnix platform adoption, and community engagement. The ideal candidate should have experience in rating logic, predictive analytics, data science tools, project management, and communication.
Licensed Customer Service Representative
Company: Liberty Mutual Insurance
Location: USA
Posted Dec 07, 2025
The job posting is for a licensed insurance professional to join a Fortune 100 company's Gold Customer Service team. The role involves providing 24/7 support to agents, assisting customers with insurance-related inquiries, and promoting insurance products and services. The company values personal and professional growth, offers paid training, and has a competitive salary range.
Licensed Customer Service Representative
Company: Liberty Mutual Insurance
Location: USA
Posted Dec 07, 2025
The job posting is for a remote, experienced, and licensed Customer Service Representative within a Customer Response Center. The role involves providing timely and accurate information to policyholders and agents, solving problems related to policies, and ensuring high customer satisfaction. The position requires an active P&C Producers insurance license and offers paid training.
Assistant Director - Data Science
Company: Liberty Mutual Insurance
Location: USA
Posted Dec 05, 2025
The job description is for a data scientist position at Liberty Mutual's Global Legal & Compliance department. The role involves applying data science tools, including deep learning and generative AI, to legal problems such as document analysis, billing audit, and outcome simulations. The position requires collaborating with a team of data scientists, legal professionals, analysts, and IT developers to develop AI and decision-support tools that help the Legal Department work more efficiently and deliver better outcomes to clients and policyholders.
Account Mgr II - Book Transfer
Company: Liberty Mutual Insurance
Location: USA
Posted Dec 06, 2025
The job description is for a results-driven Book Transfer Program Manager who will lead the pipelining and conversion of commercial book transfer opportunities. The role is high-visibility and cross-functional, directly influencing profit growth, retention, close ratios, and the overall agency experience. The manager will partner with various teams and external partners to design and execute profitable, scalable transfer solutions that delight agents and customers.