Jobs at Microstrategy
1,074 open positions
Senior Account Executive
Company: Microstrategy
Location: Other US Location
Posted Mar 10, 2024
MicroStrategy is a company that transforms organizations into intelligent enterprises through data-driven innovation. They are seeking an Account Executive to drive strategic sales into enterprise accounts in the Kingdom of Saudi Arabia. The role requires experience in selling software in the region, fluency in Arabic, and a track record of consistent over-quota sales performance.
Customer Success Manager, Mid-Market
Company: Microstrategy
Location: Atlanta, GA
Posted Dec 15, 2023
is a plus. Proficiency in customer success management tools and CRM software (e.g., Salesforce, etc.) Provide regular reports on customer engagement, satisfaction, and product usage. Excellent project management, problem-solving and conflict resolution abilities. 5+ years proven experience in a customer-facing role, preferably in customer success, account management, or sales. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, national origin, sexual orientation, gender identity, disability, veteran status, sex age, genetic information, or any other legally-protected basis.MicroStrategy is an Equal Employment /Affirmative Action employer and provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in job application procedures. Relevant certifications in cloud technologies (e.g., AWS Certified Cloud Practitioner, Microsoft Azure Fundamentals) are a plus. Effective communication and interpersonal skills. Results-oriented with a focus on customer satisfaction and retention. Ability to work collaboratively with cross-functional teams.
Senior Customer Success Manager, Strategic Accounts
Company: Microstrategy
Location: Atlanta, GA
Posted Dec 15, 2023
is a plus. Proficiency in customer success management tools and CRM software (e.g., Salesforce, etc.) Provide regular reports on customer engagement, satisfaction, and product usage. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, national origin, sexual orientation, gender identity, disability, veteran status, sex age, genetic information, or any other legally-protected basis.MicroStrategy is an Equal Employment /Affirmative Action employer and provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in job application procedures. Excellent project management, problem-solving and conflict resolution abilities. 10+ years proven experience in a customer-facing role, preferably in customer success, account management, or sales. Relevant certifications in cloud technologies (e.g., AWS Certified Cloud Practitioner, Microsoft Azure Fundamentals) are a plus. Strong communication and interpersonal skills. Results-oriented with a focus on customer satisfaction and retention. Ability to work collaboratively with cross-functional teams.
Customer Success Manager, Mid-Market
Company: Microstrategy
Location: Other US Location
Posted Oct 28, 2023
MicroStrategy is seeking a Mid-Market Customer Success Manager to manage accounts ranging from $100-$500K ARR. The role involves onboarding new customers, managing account relationships, ensuring high adoption of the MicroStrategy platform, and driving customer satisfaction. Key responsibilities include financial management, customer advocacy, product training, issue resolution, renewals and upselling, gathering customer feedback, and reporting on customer engagement and product usage. The ideal candidate should have a Bachelor's degree, 5+ years of experience in a customer-facing role, strong communication skills, project management abilities, and familiarity with SaaS products and the technology industry.
Senior Customer Success Manager, Mid-Market
Company: Microstrategy
Location: Peninsula
Posted Oct 28, 2023
MicroStrategy is a company that transforms organizations into intelligent enterprises through data-driven innovation. They provide enterprise customers with world-class software and expert services to deploy unique intelligence applications. The company is looking for a Senior Mid-Market CSM to manage their Mid-Market accounts and ensure high adoption of their platform.
Customer Success Manager, Enterprise Accounts
Company: Microstrategy
Location: Chicago, IL
Posted Nov 08, 2023
MicroStrategy is seeking an Enterprise Customer Success Manager (CSM) to manage large enterprise accounts, ensuring customer satisfaction and successful adoption of the MicroStrategy platform. The role involves building strong relationships, understanding customer needs, and collaborating with internal teams. Key responsibilities include customer onboarding, account management, financial management, customer advocacy, product training, issue resolution, renewals and upselling, gathering customer feedback, and metrics reporting. The ideal candidate should have a Bachelor's degree, 8+ years of experience in a customer-facing role, strong communication skills, project management abilities, and familiarity with SaaS products and the technology industry. Proficiency in customer success management tools and CRM software is a plus.
Senior Partner Manager, AWS
Company: Microstrategy
Location: Washington DC
Posted Mar 10, 2024
MicroStrategy is seeking a North America Senior AWS Partner Manager to lead the relationship with AWS in the US and Canadian territories. The role involves managing joint sell-with and go-to-market activities, generating net new logo pipeline, tracking opportunities and bookings, and creating joint sales and marketing assets. The ideal candidate should have a BA/BS or MBA, 5+ years of sales leadership experience, and proven experience in managing large global partnerships. Cloud/AI Hyperscaler partnership experience, channel experience, and strong relationship and sales skills are highly preferred. The role requires attention to detail, strategic planning, and the ability to work in a virtual and matrix environment.
Account Executive
Company: Microstrategy
Location: Other US Location
Posted Mar 09, 2024
MicroStrategy is a company that transforms organizations into intelligent enterprises through data-driven innovation. They provide enterprise customers with world-class software and expert services to deploy unique intelligence applications. The company is looking for an Account Executive to sell their Business Intelligence software products and services to new and existing clients.
Senior Revenue Operations Analyst
Company: Microstrategy
Location: Other US Location
Posted Dec 14, 2023
All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, national origin, sexual orientation, gender identity, disability, veteran status, sex age, genetic information, or any other legally protected basis. Your Focus Define/document/implement channel operational processes (e.g., pricing, quoting, deal registration, partner onboarding) and assist sales leaders in deal sales cycle qualification. Values: Be Engaged, Precise, Agile, Transparent, and Cheerful Job Description The Role Territory DACH. The role entails building, driving, and owning key processes and providing operational support for our Sales organization. While we have an experienced team you should have a strong understanding of all SFDC admin capabilities including validation rules, process builders, object design and layout, and native reporting capabilities Additional Information MicroStrategy is an Equal Employment and Affirmative Action employer F/M/Disability/Vet/Sexual Orientation/Gender Identity. Proof weekly forecast with sales leaders and analyse variations Partner with cross-functional teams in legal and finance to inspect sales process quality and prioritize/drive improvements Develop a deep understanding of the business and drive processes to maintain CRM data integrity Develop/deliver training sessions for sales to enable the team on system usage, product knowledge Prepare and track Key Performance Indicators (KPI) related to overall sales performance (e.g., bookings, pipeline) Support alignment/maintenance of territories and quota allocation among all sales channels/teams Assist sales leaders with ad-hoc operational projects Coordinate with internal and external technology owners to maintain and enhance our tools (e.g., Salesforce) Manage/recommend enabling technologies and workflows, including CRM, CPQ, PRM for sales teams Own process and data hygiene enforcement for CRM data Qualifications Required Experience and Skills 5+ years of work experience in revenue operations, sales operations, or deal desk in a high-growth SaaS company Languages: Fluent English. Ability to simplify Effective interpersonal and communication skills, collaboration, and cross-functional team leadership Demonstrated fluency with SaaS reporting and KPIs and end-to-end revenue management best practices in SaaS operating model Extensive experience working with Salesforce and associated sales and marketing tools. Based in Madrid. Spanish and/or German is a plus Proven proficiency in identifying, diagnosing, and resolving problems while prioritizing critical issues and mapping long-term departmental needs Excellent analytical skills to compile large amounts of data into an understandable format for decision-making. We believe that having a culture of inclusion encourages innovation and that this in turn drives agility and value for our employees, partners, and customers.
Customer Success Manager, Mid-Market
Company: Microstrategy
Location: Washington DC
Posted Oct 28, 2023
MicroStrategy is seeking a Mid-Market CSM to manage accounts ranging from $100-$500K ARR, ensuring high adoption of the MicroStrategy platform, and fostering strong relationships. The role involves customer onboarding, account management, financial management, customer advocacy, product training, issue resolution, renewals and upselling, gathering customer feedback, and metrics reporting. The ideal candidate should have a Bachelor's degree, 5+ years of experience in a customer-facing role, strong communication skills, project management abilities, familiarity with SaaS products, and proficiency in customer success management tools.
Senior Copywriter
Company: Microstrategy
Location: Other US Location
Posted Mar 10, 2024
MicroStrategy is seeking a Senior Copywriter with excellent English writing skills for a full-time, in-house position. The role involves writing and editing content for various projects, collaborating with internal stakeholders, and maintaining up-to-date knowledge of communications and industry trends. The ideal candidate should have 5-8 years of copywriting and/or content marketing experience, with 2-3 years dedicated to B2B software writing. The company offers a competitive benefits package and a hybrid work mode.