Jobs at Muck Rack
Muck Rack is a leading PR technology company that offers a cloud‑based platform for media outreach, news monitoring, and influencer scoring. Founded in 2013, the platform powers thousands of agencies and brands that need to track media coverage and build relationships with journalists worldwide.
Muck Rack hires across engineering, data analytics, product management, sales, marketing, and customer success. Developers work on real‑time data pipelines, front‑end dashboards, and API integrations. Product teams prioritize user stories through sprint ceremonies, while sales and marketing focus on channel expansion and partner enablement. Candidates can expect an agile culture, remote‑friendly policies, and a focus on continuous learning.
Job Transparency gives job seekers full transparency into Muck Rack’s compensation, benefits, and employee sentiment. By comparing real salary ranges with industry benchmarks and reading authentic reviews, candidates can negotiate confidently and gauge whether the company’s values align with their career goals.
Product Manager - Applications
Company: Muck Rack
Location: USA
Posted Nov 22, 2024
The job posting is looking for an experienced Product Manager to join the Application Architecture team. The role involves collaborating with tech teams to bring valuable products to market, writing clear requirements, and managing project plans. The posting highlights the importance of communication, customer satisfaction, and building strong relationships.
Instructional Designer - Customer Education
Company: Muck Rack
Location: USA
Posted Sep 14, 2024
Muck Rack is looking for an experienced Instructional Designer to join their team and create educational resources for their customers. The role involves developing learning experiences, creating content, and tracking metrics to measure success.
Customer Success Manager, Mid-Market
Company: Muck Rack
Location: USA
Posted Oct 29, 2024
The job description is for a MidMarket Customer Success Manager at Muck Rack, responsible for driving growth and securing renewals within the midmarket customer segment. The role requires expertise in customer lifecycle management, contract negotiation, and strategic acumen. The salary range is $70,000 to $90,000+ with a 13-quarter ramp time.
Customer Support Specialist
Company: Muck Rack
Location: USA
Posted Sep 15, 2024
The job posting is looking for an analytical and curious Customer Support Specialist to join their team. The role involves providing best-in-class service to customers, troubleshooting software issues, and working closely with other teams. The company offers a competitive salary and a geoneutral approach to compensation.
Social Media Manager
Company: Muck Rack
Location: USA
Posted Sep 25, 2024
The job posting is looking for a creative and organized Social Media Manager to join their team. The role involves developing and executing social media strategies, creating engaging content, and managing social media calendars. The company is offering a competitive salary range of $97,000 to $120,000, depending on skills and experience.
Manager I - Sales Development
Company: Muck Rack
Location: USA
Posted Nov 13, 2024
The job posting is looking for an ambitious and organized Manager I Sales Development to join their team. The role involves managing and coaching a team of high-performing Sales Development Reps, analyzing metrics, and partnering with other teams. The company offers a competitive salary and benefits package.
Manager, Customer Onboarding
Company: Muck Rack
Location: USA
Posted Oct 24, 2024
The job posting is looking for a customer-centric Manager Customer Onboarding to join the team and support the onboarding function. The role involves leading and managing a team, providing feedback and guidance, and developing frameworks to build trusting relationships with customers.
Senior Customer Success Manager - Enterprise
Company: Muck Rack
Location: USA
Posted Nov 15, 2024
The job description is for a Senior Enterprise Customer Success Manager at Muck Rack. The role involves driving growth, ensuring renewals, and managing complex customer relationships. The ideal candidate has 8+ years of experience in Customer Success or Account Management, expertise in overseeing the entire customer lifecycle, and a proven track record of meeting and exceeding revenue goals.
Instructional Designer - GTM Enablement
Company: Muck Rack
Location: USA
Posted Sep 14, 2024
Muck Rack is looking for an experienced Instructional Designer to join their team and develop educational resources for their GoToMarket teams and customers. The role involves creating learning experiences, developing content, and tracking metrics to measure success.
Instructional Designer, Customer Education
Company: Muck Rack
Location: Remote
Posted Sep 11, 2024
Muck Rack is a leading SaaS platform for public relations and communications professionals, offering a range of features and benefits, including a fully distributed team, competitive pay, and a culture of inclusion.
Senior Customer Success Manager - Enterprise
Company: Muck Rack
Location: USA
Posted Sep 08, 2024
The job description is for a Senior Enterprise Customer Success Manager at Muck Rack. The role involves driving growth, ensuring renewals, and managing complex customer relationships. The ideal candidate has 8+ years of experience in Customer Success or Account Management, expertise in overseeing the entire customer lifecycle, and a proven track record of meeting and exceeding revenue goals.
Social Media Manager
Company: Muck Rack
Location: Remote
Posted Sep 26, 2024
Muck Rack is a leading SaaS platform for public relations and communications professionals, offering a range of features and benefits, including a fully distributed team, competitive pay, and a culture of inclusion.