Jobs at NICE CXone
NICE CXone is the cloud‑first customer experience platform from NICE Ltd., powering omnichannel contact centers for Fortune 500 brands worldwide. Known for combining AI, real‑time analytics, and workforce optimization, the platform helps enterprises reduce call center costs while boosting customer satisfaction.
Hiring spans software, data, and operational roles: from full‑stack and cloud engineers to AI/ML scientists, product managers, solutions architects and customer‑success specialists. Candidates can expect a structured interview process that includes coding challenges, system design discussions, and real‑world case studies, along with a strong emphasis on collaboration across product, engineering, and client‑success teams.
By viewing NICE CXone listings on Job Transparency, recruiters gain instant insights into base salaries, bonus potential, and employee sentiment scores. This transparency lets you benchmark offers against industry averages and assess whether the company’s culture and growth prospects align with your career goals before you apply.
Majors Account Executive - (West/Central)
Company: NICE
Location: Remote
Posted Apr 29, 2024
NICE is seeking an Account Executive with over 10 years of experience in selling multiple software products and services into sophisticated accounts. The role involves achieving annual sales quotas, negotiating enterprise-wide agreements, and building strategic relationships with 'C' levels. NICE offers a fast-paced, collaborative environment with endless internal career opportunities. The ideal candidate should have experience in Conversational AI and Digital Transformation solutions, superior relationship management skills, and exceptional communication abilities.
Cloud Systems Engineer
Company: NICE CXone
Location: Atlanta, GA
Posted Apr 29, 2024
NICE is seeking a Cloud Systems Engineer to join their IT Infrastructure team. The role involves maintaining, securing, and supporting cloud infrastructure using infrastructure as code methodologies. The ideal candidate should have a degree in Computer Science, 4+ years of experience in automation of Linux and Windows Server, and proven experience with AWS. The company offers a flexible work model, endless career opportunities, and a chance to work with the best in the industry.
Principal Cloud Database Engineer
Company: NICE
Location: Atlanta, GA
Posted May 05, 2024
NICE is seeking a Principal Cloud Database Engineer to join their DataOps team. The role involves designing, implementing, and managing data infrastructure for platforms that capture, analyze, and create insight from unstructured interactions. The successful candidate will lead the team in building and maintaining big data infrastructure, be the go-to person for ETL methodologies, guide technical requirements for data models, and provide expertise in data engineering, governance, and compliance. The role offers opportunities for growth in a fast-paced, collaborative environment with flexible working hours.
Premier Account Executive (West)
Company: NICE
Location: Remote
Posted Apr 29, 2024
NICE is seeking an Account Executive with 3-5+ years of experience in selling multiple software products and services into sophisticated accounts. The role involves achieving annual sales quotas, negotiating enterprise-wide agreements, and building strategic relationships with 'C' levels. NICE offers a fast-paced, collaborative environment with endless internal career opportunities. The ideal candidate should have superior relationship and client management skills, exceptional communication and presentation skills, and inherent self-sufficiency.
Functional Pre-Sales Consultant
Company: NICE
Location: Remote
Posted Apr 29, 2024
NICE is seeking a Presales Consultant with 5+ years of experience in enterprise software solutions for the financial services industry. The role involves engaging with prospects and clients, providing technical expertise, and creating customized presentations and demonstrations. The ideal candidate should have excellent communication skills, a proven track record in driving business success through presales activities, and the ability to thrive in a fast-paced environment. NICE offers a flexible work model, NICE-FLEX, and opportunities for growth in a market-leading company.
Associate Software Engineer
Company: NICE CXone
Location: Salt Lake City, UT
Posted May 04, 2024
NICE is a global company that offers challenging roles for ambitious professionals. The Associate Software Engineer develops tests and maintains the CX software platform, while the Software Engineer designs, develops, and enhances software. NICE is committed to providing high availability for its services and is constantly optimizing performance. The company offers endless internal career opportunities and a collaborative, creative environment. Qualifications include a degree in Computer Science, strong hands-on experience in JavaScript, Java, and databases like MS SQL and Oracle.
Senior DevOps Engineer
Company: NICE CXone
Location: Columbus, OH
Posted May 06, 2024
NICE is a global company that offers a challenging and rewarding work environment. The company is looking for a Sr. DevOps Engineer to join its platform development team. The role involves developing and maintaining platform infrastructure, defining and developing continuous integration and deployment pipelines, and implementing solutions to optimize development and streamline the deployment process.
Financial Analyst
Company: NICE
Location: North Jersey
Posted May 05, 2024
NICE is a global company offering challenging roles in finance, particularly for a Financial Analyst. The role involves financial planning, business partnering, reporting, analysis, special projects, modeling, and data analysis. The ideal candidate should have a Bachelor's Degree in Finance or Economics, 4-7 years of finance experience, advanced Excel skills, and knowledge of financial analysis and modeling. Bonus experience includes PowerPoint skills, public cloud knowledge, Adaptive Insights, Workday, and Power BI. NICE is an equal opportunity employer with over 8,500 employees across 30+ countries.
Lead Cloud Database Engineer
Company: NICE CXone
Location: Salt Lake City, UT
Posted May 06, 2024
NICE is seeking a Lead Cloud Database Engineer to ensure SQL Server database performance and availability. The role involves installing, configuring, upgrading, monitoring, maintaining, and managing multiple SQL Server databases, performing database and application tuning, establishing and maintaining backup and recovery policies, and implementing database security. The ideal candidate should have a Bachelor's degree in Computer Science, Business Information Systems, or related field, 7+ years of experience maintaining SQL Server mission-critical databases, 7+ years of TSQL programming, 2+ years implementing and maintaining database replication, and 2+ years implementing and maintaining SQL Server Availability Groups. Problem-solving skills, ability to meet deadlines, and experience with SSAS/SSRS/SSIS, newer data/streaming platforms, AWS, MS Azure database management, NET technologies, PowerShell, C#, Rubrik, TFS/GitHub are advantages. NICE offers a collaborative environment, endless internal career opportunities, and a flexible work model (NICE-FLEX).
Federal Account Executive
Company: NICE
Location: Remote
Posted Apr 29, 2024
NICE is seeking a Federal Account Executive with 5+ years of sales experience in software products and services. The role involves closing strategic business, maintaining transactional sales growth, and collaborating with the partner ecosystem. The candidate should have experience in Conversational AI, Digital Transformation, and SLED industries. Superior relationship and client management skills are required. NICE offers an opportunity to work in a fast-paced, collaborative environment with endless career opportunities.
Senior Cloud Operations Engineer
Company: NICE CXone
Location: Salt Lake City, UT
Posted May 03, 2024
NICE is a global company that offers a challenging and rewarding work environment. The company is looking for a Cloud Operations Engineer to work on its software applications and infrastructure. The role requires experience in cloud operations, troubleshooting, and communication. The company offers a hybrid work model, flexible working hours, and opportunities for growth and development.
Senior Technical Support Specialist (100% Remote)
Company: Nice Healthcare
Location: Remote
Posted May 02, 2024
Nice Healthcare is a technology-enabled primary care clinic that offers in-home and virtual visits, aiming to make healthcare more accessible and improve quality of care. They are committed to building a diverse and inclusive workforce, and are currently seeking a Senior Technical Support Specialist with extensive experience in macOS, iOS, Jamf Pro, Google Workspace, Android, Okta, and Jira Service Management. The role involves providing technical support, managing hardware and software, and creating support resources to increase tech literacy across the company.