Jobs at NICE CXone
116,536 open positions
Partner Acceleration Executive
Company: NICE Ltd
Location: Other US Location
Posted Jun 08, 2023
NICE is seeking an Ecosystem Partner Acceleration Executive to drive profitable growth through their partner ecosystem. The role involves establishing and managing relationships, developing joint business opportunities, and exceeding revenue targets. The ideal candidate should have a Bachelor's Degree in Business, Sales, or Marketing, and 5+ years of experience in partner channel management, preferably in contact center software or associated industries. They should possess strong business development, project management, and communication skills, and be able to work effectively in a fast-paced, collaborative environment.
Cloud Network Engineer
Company: NICE Ltd
Location: Other US Location
Posted Jun 08, 2023
NICE is seeking a Cloud Network Engineer with 5+ years of experience for a challenging role in a fast-paced environment. The ideal candidate will have expertise in router and switch configuration, firewall deployment, VPN experience, and TCP/IP network fundamentals. Industry standard certifications, proficiency in packet capture and analysis, scripting language competency, and familiarity with emerging network technologies are highly valued. NICE, a global leader in software products for customer experiences, financial crime fighting, and public safety, offers an opportunity to work with cutting-edge technologies and contribute to managing billions of transactions daily.
Receptionist
Company: NICE Ltd
Location: Salt Lake City, UT
Posted May 24, 2023
NICE is seeking a Receptionist for their Salt Lake City, UT location. The ideal candidate will be the primary contact for guests, visitors, and callers, and will collaborate with onsite and corporate HR, as well as site employees and leaders. The role involves answering calls, greeting visitors, maintaining a visitor log, issuing and tracking badges, responding to emails, maintaining company photographs and nameplates, operating an online company store, coordinating facilities assistance, and more. The candidate should have a high school diploma, demonstrated customer service skills, professional demeanor, excellent communication skills, familiarity with PBX phone systems, Microsoft Office, Outlook, Word, and Excel, and a typing speed of 45 wpm. Bonus experience includes 2 years of office administration experience. NICE is a global company that provides software products for delivering extraordinary customer experiences, fighting financial crime, and ensuring public safety.
Senior Salesforce Administrator
Company: NICE Ltd
Location: Salt Lake City, UT
Posted Jun 10, 2023
NICE is seeking a Senior Salesforce Administrator to maintain and enhance their Salesforce platform, focusing on the CPQ system. The role involves administrative tasks, user support, report design, and driving end-user adoption. The ideal candidate should have 4+ years of Salesforce Administration experience, 2+ years in Salesforce CPQ Administration, and relevant certifications. They must possess strong problem-solving skills, excellent communication, and the ability to work in a fast-paced environment.
Lead Software Engineer
Company: NICE Ltd
Location: Dallas-Fort Worth, TX
Posted Jun 09, 2023
NICE Systems is seeking a dynamic Lead Software Engineer to join their Work Force Management (WFM) software development team. The ideal candidate will have at least 7 years of Java web application development experience and expertise in server-side development using Hibernate, Spring, Web Services (REST), and JUnit. The role involves developing quality solutions, creating unit and integration tests, and contributing to technological and architectural decisions. The company offers a hybrid work mode from Richardson, TX and is an Equal Opportunity/Affirmative Action Employer.
Senior Salesforce Administrator
Company: NICE Ltd
Location: Peninsula
Posted Jun 10, 2023
The Senior Salesforce Administrator will help maintain and drive enhancements to the Salesforce platform, ensuring uninterrupted ability to provide customer quotes through the administration of the Salesforce CPQ system. The candidate must have hands-on administration and configuration skills with the latest Salesforce releases, the ability to handle first-level user support/training requests, and experience designing advanced reports and dashboards. They must have a sales and service-oriented mindset and a passion for learning, working with, and evangelizing the Salesforce platform.
SOW Writer
Company: NICE Ltd
Location: Atlanta, GA
Posted Jun 07, 2023
NICE is a company that challenges its employees to bring their A game and make an impact. The job posting is for a SOW Writer position that requires strong communication and negotiation skills. The company is proud to be an equal opportunity employer.
Senior Project Manager
Company: NICE Ltd
Location: Salt Lake City, UT
Posted Jun 08, 2023
NICE is seeking a Senior Project Manager (Product) for a hybrid role in Sandy, UT. The role involves managing product-related projects, coordinating with various business stakeholders, and driving process-related documentation. The ideal candidate should have 5-6 years of project management experience, excellent customer service and problem-solving skills, and proficiency in SharePoint, MS Office Suite, and MS Project. NICE is a global company that provides software for delivering extraordinary customer experiences, fighting financial crime, and ensuring public safety.
Senior Solution Architect-Digital SME
Company: NICE Ltd
Location: Other US Location
Posted Jun 07, 2023
NICE is seeking a Senior Digital Solution Architect/SME to engage customers in a consultative capacity, providing specialized expertise around industry standards, best practices, and competitive landscape. The role involves managing customer expectations, recommending product configurations, coordinating internal resources, and ensuring desired business outcomes. The candidate will work independently and with the Sales and Services team, serving as a mentor and coach to employees. The role requires a BS/BA in a technical or business field, 8+ years of customer engagement and industry experience, and expertise in digital software and contact centers.
Cloud Site Reliability Engineer
Company: NICE Ltd
Location: Other US Location
Posted May 26, 2023
The job description for the Cloud Site Reliability Engineer at NICE is challenging and involves improving the reliability and availability of their solutions. The role requires creating dashboards, consulting with development workstreams, automating activities, participating in design and scoping of new solutions, and more. The ideal candidate should have a Bachelor's degree in Computer Science, 4+ years of programming/scripting experience, and 4+ years of experience working within public or private cloud environments.
Associate Technical Support Engineer
Company: NICE Ltd
Location: Salt Lake City, UT
Posted May 25, 2023
NICE is seeking an Associate Technical Support Engineer for their Salt Lake City, UT location. The role involves providing technical assistance to customers' technical support and IT staff, working closely with other TSEs, and collaborating on behalf of the customer. The ideal candidate should have a degree in Computer Science, Business Information Systems, Networking, or a related field, and 2+ years of work experience in technical support. They should be familiar with contact center software, telecommunications, computer networking, programming, and integrations. The role requires strong technical, analytical, and problem-solving skills, as well as excellent professional, written, and verbal communication skills. NICE is an equal opportunity employer.
Customer Interaction Analyst
Company: NICE Ltd
Location: Atlanta, GA
Posted May 26, 2023
The text describes a challenging and impactful role at NICE, where the Customer Interactions Analyst (CIA) performs work required for analytical projects, works in an Agile environment, and may be customer-facing, providing technical support and input to Product Management for future product development. The role requires effective creativity to address new challenges and serve as a core team member in developing queries, analyzing results, and presenting analytic findings to client personnel.