Jobs at NICE Ltd
209,146 open positions
Senior UX/UI Engineer
Company: NICE
Location: Atlanta, GA
Posted Aug 29, 2023
The job posting is for a UX Designer position at NICE, a company that offers AI-driven analytics products. The role involves designing user experiences, working with cross-functional teams, and owning complex problems from beginning to end.
Prototype Engineer
Company: NICE Ltd
Location: Other US Location
Posted Aug 29, 2023
All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law. Please apply with your resume and cover letter.About NICE NICE&8239;Ltd. (NASDAQ: NICE)&8239;software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences,&8239;fight financial crime&8239;and ensure public safety.&8239;Every day, NICE software manages&8239;more than&8239;120 million customer interactions and monitors&8239;3+&8239;billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. We’re ambitious. NICE is proud to be an equal opportunity employer. If you are passionate about software architecture and development, and enjoy working with a collaborative set of colleagues, this is a great opportunity. The ideal candidate will have a strong understanding of software engineering principles and practices, as well as the ability to effectively communicate with customers.Summary:Work closely with sales engineers, product, solutions architects, and customers to understand software requirements and objectivesDesign and architect prototypes that showcase desired functionality and UXRapidly develop working prototypes for demonstration to customersGather feedback, refine prototypes iteratively, focus on validating features/concepts and drive effective solutionsPartner with engineering team to transition successful prototypes into productionMaintain up-to-date knowledge of emerging technologies and development practicesAdvocacy for “citizen” developers and third parties building solutions with our APIsQualifications:3+ years professional software development experienceStrong capabilities with web/cloud technologies and frameworksKnoweldge of AWS and AzureExcellent communication skills to collaborate with both technical and non-technical colleaguesAbility to understand customer needs and think creatively to develop effective prototypesComfortable working in a rapid iterative style of developmentPassion for crafting innovative solutions and delighting customersPython, Java Script, .net and/or other common languages desiredAbility to be a manager of 1, prioritization and autonomous workStrong problem-solving skillsExcellent communication skillsThis role offers the opportunity to have high impact, create the future and directly interact with customers in a high-growth software company. And if you’re like us, we can offer you the kind of challenge that will light a fire within you.Prototype Engineer Overview:As a pioneering software company, we are seeking a Prototype Engineer to join our innovative team. We’re relentless. If you have the skills and passion for this prototype engineering role, we would love to hear from you! Constantly.
Mid Level Foreign Disclosure Support Analyst
Company: Armada Ltd
Location: Washington DC
Posted Aug 25, 2023
This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. ARMADA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Provide Foreign Disclosure Training Support. Provide Foreign Disclosure Visit Support. Assist the Security Education and Training Specialist to research, prepare, and present material for foreign disclosure security education and training. Applying: If you feel you have the knowledge, skills and abilities for this position visit our careers page at www.armadausa.com. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the contractor assigned to this position. Special Notes: Relocation is not available for these jobs. x Develop new and/or update current foreign disclosure training products.Deliver annual refresher training to program personnel on the release of unclassified material to foreign nationals.Develop training aids when Delegation of Disclosure Letters (DDLs) change to ensure all personnel are informed of any new disclosure guidance.Other duties as assigned Knowledge, Skills and Abilities (KSAs): Demonstrated knowledge of aircraft programs and systemsMust have working knowledge of Microsoft Office (Word, PowerPoint and Excel) Minimum/General Experience: Foreign Disclosure Support must possess a TS/SCI Clearance with eligibility for access to Special Access Program (SAP) Information, and willingness to submit to a Counterintelligence (CI) polygraph and have a Periodic Reinvestigation no older than five years. Support/review requests for foreign visits via the SPAN Foreign Visit System.
Team Lead - Software Development(.NET)
Company: NICE
Location: Other US Location
Posted Aug 29, 2023
NICE is a company that specializes in software solutions for financial market compliance, with a focus on creating software that helps prevent and uncover financial fraud within large, global financial institutions. They are looking for a team lead for developers in two/three teams, with at least 8 years of work experience and a minimum of 2 years of experience leading a software team. The ideal candidate should have skills in C#.Net, Azure Cloud concepts, distributed systems, networking & connectivity, microservices, Kubernetes, multithreading, concurrency, and code performance, as well as knowledge of application security & encryption, software design and patterns, DDD, and SOLID. NICE is an equal opportunity employer and proud to be an inclusive workplace.
Specialist Software Engineer - Angular
Company: NICE
Location: Other US Location
Posted Aug 29, 2023
All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law. Preferably Jasmine/Karma framework.Working knowledge of user stories or use casesWorking knowledge of object-oriented software design.Desire to work in a fast-paced environment.Desire of self-growth and personal improvement Bonus Experience:Experience with JiraExperience with automation/testing toolsExperience with/knowledge of agile development processesExperience as a technical or team lead or equivalent experienceExperience in contact center domainExperience working in a CI/CD EnvironmentAbout NICE NICE&8239;Ltd. (NASDAQ: NICE)&8239;software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences,&8239;fight financial crime&8239;and ensure public safety.&8239;Every day, NICE software manages&8239;more than&8239;120 million customer interactions and monitors&8239;3+&8239;billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. And if you’re like us, we can offer you the kind of challenge that will light a fire within you.Specialist Software Engineer – Angular FrontendSoftware Engineer designs, develops, tests, and maintains the NICE inContact software platform. Key responsibilities include all tiers of the NICE inContact technology, including (but not limited to) design and development of NICE inContact products and features, unit testing, code reviews, resolving defects encountered during the QA cycle, supporting the production environment, and assisting other developers in a team environment utilizing agile development processes. We’re ambitious. NICE is proud to be an equal opportunity employer. We’re relentless. The Sr. Software Engineer will also mentor junior staff members and may be asked to propose cross disciplinary architectural solutions to difficult problems.Your responsibilities will be:Work as a member of an agile team to enhance and improve software written in AngularDevelop according to specific requirements with awareness of scalability, hardware capabilities, cross-environment and platform implications.Design and present projects to improve current process by researching new knowledge and collaborating on solutions, suggesting process improvements and best practicesDemonstrates ability to write efficient code for handling inter-process communications.Solve routine problems related to features using the company tools and processes.Deliver high-quality software on time.Attend meetings and training as required.Likes working as a team and sharing knowledge with peersFollow established department procedures, policies, and processes.To Land This Gig You'll Need:BS or MS in Computer Science or related degree or related field or equivalent work experience is required.8+ experience in software developmentExperience with Angular 10+ and build tools like webpack Experience with HTML5, CSS, JavaScript, and TypeScript Good hands-on experience in SQLExcellent communication skillsExcellent problem-solving skillsHands-on experience with AWS / Azure cloud technologiesOpen to learn new tech stack as need beWorking knowledge of unit testing. Constantly.
Technical Account Manager
Company: NICE
Location: North Jersey
Posted Aug 26, 2023
NICE is a company that encourages its employees, known as NICErs, to constantly challenge their limits and bring their best to work. The company offers a challenging environment for those who are ambitious and relentless. The role of a Technical Account Manager (TAM) involves resolving complex problems, providing excellent technical and customer service, and ensuring customer success. TAMs work closely with various teams to meet customer needs and exceed expectations. They are expected to have extensive technical knowledge, excellent problem-solving skills, and strong communication abilities. The job requires working during customers' core business hours, with occasional on-call work. NICE is a global leader in software for customer experience, financial crime prevention, and public safety, with over 25,000 customers worldwide.
Senior Software Engineer (AWS, PHP)
Company: NICE Ltd
Location: Salt Lake City, UT
Posted Aug 29, 2023
All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law. About NICE NICE&8239;Ltd. (NASDAQ: NICE)&8239;software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences,&8239;fight financial crime&8239;and ensure public safety.&8239;Every day, NICE software manages&8239;more than&8239;120 million customer interactions and monitors&8239;3+&8239;billion financial transactions. NICE provides the world’s 1 cloud customer experience platform, NICE CXone™, combining best-in-class Omnichannel Routing, Workforce Optimization, Analytics, Automation and Artificial Intelligence on an Open Cloud Foundation. Software Engineer Location: Salt Lake City, UTThe Sr. Software Engineer designs, develops, tests and maintains the NICE CX software platform. Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. Key responsibilities include all tiers of the NICE CX technology, including (but not limited to) design and development of NICE CX products and features, unit testing, code reviews, resolving defects encountered during the QA cycle, supporting the production environment, and assisting other developers in a team environment utilizing agile development processes. NICE is proud to be an equal opportunity employer. NICE is the worldwide leading provider of both cloud and on-premises enterprise software solutions. We’re ambitious. We’re relentless.
Cloud Architect
Company: NICE Ltd
Location: Other US Location
Posted Aug 30, 2023
The job description for the Systems Architect position at NICE, a global leader in customer experience, financial crime prevention, and public safety solutions, is detailed. The role involves designing and implementing systems solutions in private and public clouds, managing HPE and Cisco UCS servers/solutions, and deploying and managing storage solutions. The candidate should have 10+ years of Windows Server Administration experience, 7+ years with VMware software/solutions, and excellent knowledge of backup software and hardware solutions. The role also requires experience with scripting and automation languages, Microsoft, VMware, and AWS certifications, and working with Load Balancers and centralized server management software. The company offers a challenging and impactful work environment with opportunities for growth and development.
Senior Cloud Systems Administrator
Company: NICE
Location: Dallas-Fort Worth, TX
Posted Aug 30, 2023
All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law. Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. A Senior Systems Administrator would be expected to mentor other team members and help build out infrastructure operational related documentation.Major Functions/ResponsibilityMaintain, monitor, and support a production infrastructure environment.Works on one or more base work initiatives.Supports multiple systems or applications of medium to high complexity.Diagnoses and resolves complex hardware, software, and connectivity problems.Follows defined procedures to monitor systems and resolve issues.May participate in planning short term efforts.Reviews performance reports for infrastructure elements.Implements remediation required by audits/assessments, and documents as necessary.Analyzes and reports on operational metrics to understand performance and ensure success in process improvements.May participate in contributing to process and automation improvements by working with appropriate resources.Performs routine maintenance tasks for infrastructure systems such as backups, patching, firmware updates, etc.Maintain lab and production storage systems.Manage Mail, DNS, FTP, IIS, and Application environmentsSet up and maintain server system and file securityCross-train and share knowledge with teamMonitor and optimize performance of infrastructure elements.Maintain documentation of servers and networking equipment.Work with vendors to troubleshoot problems and evaluate new products.Participate in the On-Call rotation.Follow the company Code of Ethics and CXone policies and procedures at all times.Communicates events to stakeholders, teams, and leadership.Education Requirement:Bachelor’s degree in Computer Science, Business Information Systems, or related field or equivalent work experience requiredExperience Requirement:Advanced Troubleshooting Skills4+ years working in a large production infrastructure4+ years in Windows Server Administration4+ years configuring server hardware and OSExcellent knowledge of Windows Domains, Active Directory, DNS, Mail, DNSExperience managing enterprise storage solutionsExperience working with Management Systems and SNMPExperience working in a PCI 1 / FedRAMP compliant environmentExperience managing VMware environmentExperience Preferred:Experience managing HP branded servers and SANLinux administrationExperience monitoring and maintaining AWS environments.Experience monitoring and maintaining Azure environments.Experience working with PowerShell and other scripting languagesAbout NICE NICE&8239;Ltd. (NASDAQ: NICE)&8239;software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences,&8239;fight financial crime&8239;and ensure public safety.&8239;Every day, NICE software manages&8239;more than&8239;120 million customer interactions and monitors&8239;3+&8239;billion financial transactions. This includes monitoring the operating environments; responding to incidents, problems, and providing assistance to other teams as necessary. Senior Systems Administrators maintain Server Operating Systems, Storage, Cloud environments as well as related utilities and hardware. The ideal candidate would have good communication skills and must be able to work collaboratively with other technical colleagues. Since this is a senior role, there is an expectation that this candidate can work independently and be a self-starter. They will maintain and contribute to the ongoing reliability, performance and support of the infrastructure. We’re ambitious. NICE is proud to be an equal opportunity employer. And if you’re like us, we can offer you the kind of challenge that will light a fire within you.Primary PurposeIndividuals within the Senior System Administrator role are responsible for the operations of secure and highly available computing platforms, servers, and networks.
Senior Technical Support Engineer, Actimize
Company: NICE
Location: Other US Location
Posted Aug 26, 2023
All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law. We’re ambitious. We’re relentless. And if you’re like us, we can offer you the kind of challenge that will light a fire within you.Main responsibilities:Review and investigate product and integration issues raised by clients, partners, platform providers and internal teams. Provide accurate guidance on product usage questions and educate customers as needed to ensure a positive user experience.Provides reliable solutions to a variety of problems using sound problem solving techniques.Working in accordance with NICE support process, procedures, contractual SLA’sAssist with Customers request assistance via many channels including, phone, email, and various web contact methods (chat, e-Services).Documenting all customer interactions in CRM tool in accordance with SLA.Resolve issues on the same day, ideally during the first interaction. Understand customer configurations and models with the ability to make modificationsDeep understanding of real-time payment systems, wire payment systems, API architecture to provide quick resolutions on critical impact issues occurring during business hours or while on-call.Troubleshoot network, VPN, SFTP, certificate, public key authentication, SSO configurations.Engage with high touch customers on the phone and participate in account reviews as subject matter expert.Collect, analyze, and reproduce client issues which qualify as defects in the engineering tracking system.Document known issues in the internal and customer facing documentation portals.Collaborate with Product teams through participation in case reviews, bug scrubs, planning, feature request reviews. Must be able to participate in rotating on-call scheduleRequired Experience:Excellent verbal and written communication skills in English.At least 5 years in technical support facing customers and resolving issues.Fast learner with ability to educate her/himself on relevant technologiesExcellent technical and analytical skills.High level of responsiveness in all communications.Excellent organizational skills, ability to set own task lists and timelines.Working in a fast-paced team environment.Ability to research to find solutions on new and emerging issues.Bachelor's degree in computer science (or equivalent).Required Skills:Experience in networking, data exchange, browsers, SQL, certificatesOperating Systems: Windows and LinuxKnowledge with Chrome, Firefox, Edge, XML, HTML, JSON.Familiarity with servers and solving performance issues a plus.Experience in the banking industry is desiredProgramming and scripting background in Python, Linux, and\or other programming languages is a pluAbout NICE NICE&8239;Ltd. (NASDAQ: NICE)&8239;software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences,&8239;fight financial crime&8239;and ensure public safety.&8239;Every day, NICE software manages&8239;more than&8239;120 million customer interactions and monitors&8239;3+&8239;billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. Constantly. And if you’re like us, we can offer you the kind of challenge that will light a fire within you.Actimize Senior Technical Support EngineerCochabamba, Bolivia (Hybrid work model)At NICE, we don’t limit our challenges. NICE is proud to be an equal opportunity employer. And we make an impact. We challenge our limits.
Senior Software Engineer (.NET)
Company: NICE
Location: Other US Location
Posted Aug 27, 2023
NICE is seeking a highly motivated Senior .NET Software Engineer to join their new AI product family, Illuminate. The role involves designing and implementing robust, large scale, distributed solutions, collaborating with professional developers, and adhering to Agile development principles. The ideal candidate should have a bachelor's degree in computer programming or related field, minimum 5 years of hands-on experience in .NET, strong object-oriented design and coding skills, and excellent software design capabilities. Experience with AWS, JAVA, and C++ would be beneficial but not required. NICE is an equal opportunity employer offering a dynamic work environment with opportunities for growth and development.
Specialist Software Engineer - Angular UI
Company: NICE
Location: Other US Location
Posted Aug 30, 2023
NICE is a global company that offers software solutions for customer experiences, fighting financial crime, and ensuring public safety. They are looking for a Software Engineer with experience in Angular, HTML5, CSS, JavaScript, TypeScript, and AWS/Azure cloud technologies. The role involves working in an agile team, mentoring junior staff, and proposing architectural solutions. NICE is an equal opportunity employer with a focus on innovation, AI, cloud, and digital technologies.