Jobs at OKX
18,494 open positions
Risk Strategy Lead
Company: OKX
Location: South Bay
Posted Mar 10, 2024
OKX, a global digital asset exchange founded in 2017, is seeking a product leader to build a world-class smart and scalable risk service. The role involves developing risk models, strategies, and platforms to prevent, detect, and respond to fraud. The ideal candidate should have a Master's degree in a quantitative discipline, product management experience in fraud risk, and 5+ years of fraud analytics experience in financial services. The role requires hands-on data analysis, cross-functional collaboration, and a data-driven culture. The company offers a competitive compensation package, L&D programs, and various benefits.
Deputy General Counsel, Global Licensing
Company: OKX
Location: South Bay
Posted Dec 14, 2023
Okcoin Statement: Okcoin is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. The salary offered depends on a variety of factors, including job-related knowledge, skills, experience, and market location. Self-starter, quick learner who is highly driven, proactive, responsive and precise. In addition to the salary, a performance bonus and long-term incentives may be provided as part of the compensation package, as well as a full range of medical, financial, and/or other benefits, dependent on the position offered. Ability to navigate through legal ambiguity. Comfortable working independently in a fast-paced, growth-stage and multi-cultural environment. Project management experience with superior organizational skills. Manage external counsel. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Applicants should apply via Okcoin and OKX internal or external careers site.
Senior Staff Android Engineer
Company: OKX
Location: South Bay
Posted Mar 11, 2024
<p><b><strong>Who We Are<strong><b><br ><p><p>OKX is revolutionising world systems through our cuttingedge digital asset exchange Web3 portal and blockchain ecosystems We are deeply committed to shaping a fairer more transparent and accessible society through blockchain technology and to date we have 50+ million users 3000+ employees and 180+ countries believing in the same vision as us We are safe and reliable backed by our Proof of Reserves As strong supporters of the Arts and Sports we are proud partners of<span> <span>McLarenF1<span> <span>ManCity<span> <span>Tribeca<p> <div> <div datapageid=MxLJdjhCIoeO9fxKKUFu3olfsEP datadocxhasblockdata=false><b><strong>About the Opportunity<strong><b><br ><p>As a Mobile Engineer for OKX you will build and maintain core app with millions of daily active users You will work crossfunctionally with design product and other engineering teams to identify customer needs and ship highquality new features through fast iterations This is an opportunity to learn the full life cycle of crypto mobile application<p> <p><b><strong>What Youll Be Doing<strong><b><br ><p><ul><li datalist=bullet> <p>Part of a global mobile team develop new features for the allinone Android mobile app<p> <li> <li datalist=bullet> <p>Strive for performance optimization and maximize customer satisfaction<p> <li> <li datalist=bullet> <p>Stay on top of industry trends evaluate new solutions to address our unique and fastgrowing business needs<p> <li> <li datalist=bullet> <p>Work closely with design and product teams turn design ideas into quality features that scale to millions of users<p> <li> <li datalist=bullet> <p>Collaborate with global development teams deliver customized solutions targeting international users while maintaining consistency with overall architecture<p> <li> <li datalist=bullet> <p>Maintain highquality technical documentation and improve efficiency in crossofficetimezone cooperation<p> <li> <ul><p><b><strong>What We Look For In You<strong><b><br ><p><ul><li datalist=bullet> <p>10+ years experience in Android mobile development Familiar with common UI kits and understanding of core Android components<p> <li> <li datalist=bullet> <p>Solid experience with Android Jetpack Components and Andorid application architecture design<p> <li> <li datalist=bullet> <p>Solid experience with Android networking layer indepth knowledge in sockets TCPIP HTTP protocols<p> <li> <li datalist=bullet> <p>Proficiency with core java and Kotlin development understanding of common data structures and network programming<p> <li> <li datalist=bullet> <p>Embrace agile development process including TDD CI and Scrum<p> <li> <li datalist=bullet> <p>Passionate about mobile technology and building applications to a large user base<p> <li> <li datalist=bullet> <p>Experience working with teams across offices and timezones<p> <li> <ul><p><b><strong>Nice to Haves<strong><b><br ><p><ul><li datalist=bullet> <p>Experience with Payment integrations<p> <li> <li datalist=bullet> <p>Experience with performance optimization for scalable mobile applications<p> <li> <li datalist=bullet> <p>Passionate about crypto<p> <li> <ul><p><b><strong>Highlights of Perks and Benefits<strong><b> <p><ul><li datalist=bullet1 datastart=1>Competitive total compensation package<li> <li datalist=bullet1 datastart=1>LampD programs and Education subsidy for employees growth and development<li> <li datalist=bullet1 datastart=1>Various team building programs and company events<li> <ul><p><b><strong>OKX Statement<strong><b><br ><p><p>The base salary range for this position is $220000 to $300000 The salary offered depends on a variety of factors including jobrelated knowledge skills experience and market location In addition to the salary a performance bonus and longterm incentives may be provided as part of the compensation package as well as a full range of medical financial andor other benefits dependent on the position offered Applicants should apply via OKX internal or external careers site<br ><p> <p>OKX is committed to equal employment opportunities regardless of race color genetic information creed religion sex sexual orientation gender identity lawful alien status national origin age marital status and nonjob related physical or mental disability or protected veteran status Pursuant to the San Francisco Fair Chance Ordinance we will consider employmentqualified applicants with arrest and conviction records<p> <div> <div>
Team Lead, Customer Service
Company: OKX
Location: Brazil
Posted Feb 16, 2024
<p>OKX is a worldleading digital asset trading platform providing advanced financial services to traders globally by using blockchain technology OKX provides hundreds of token amp futures trading pairs to help traders to optimize their strategy We are also one of the top digital asset trading platforms by trading volume serving millions of users in over 100 countries OKX derivatives remains a topnotch venue globally and has a daily volume of approximately $10 billion and is widely recognized as the golden standard in the industry We believe the blockchain technology will eliminate barriers to transactions increase the efficiency of transactions across society and eventually have a significant impact on the global economy We strive to make innovative achievements that change the world and never stop to improve on our customer experience<p> <div> <div class=aceline><strong>What Youll Be Doing<strong><div> <ul class=listbullet1 style=> <li class=aceline style=> <div>Overseeing Customer Service Operations including monitoring and reporting metrics such as customer satisfaction score productivity response speed and any metric that affects the service quality<div> <li> <li class=aceline style=> <div>Ensure good quality of services and strict adherence to processes<div> <li> <li class=aceline style=> <div>Work crossfunctionally with stakeholders and support teams to ensure bestinclass customer service<div> <li> <li class=aceline style=> <div>Participate in recruitment activities screening interviewing<div> <li> <li class=aceline style=> <div>Day to day responsibilities include<div> <ul class=listbullet2 style=> <li class=aceline style=> <div>Ensuring daily operation runs smoothly and timely reports to stakeholders during incidents<div> <li> <li class=aceline style=> <div>Provide performance monitoring of KPIs identify trends and issues in Service quality<div> <li> <li class=aceline style=> <div>Conduct weeklymonthly performance reviews with customer service agents<div> <li> <li class=aceline style=> <div>Coordinate with the LampD team to conduct adhoc pieces of training andor retraining<div> <li> <li class=aceline style=> <div>Conduct process updateimprovement projects and workshops<div> <li> <li class=aceline style=> <div>Timely communicate business updates policy changes and any relevant information to stakeholders<div> <li> <li class=aceline style=> <div>Planning customer service agents monthly schedules while managing daily shrinkages<div> <li> <ul> <div class=aceline> <div> <li> <ul> <div class=aceline><strong>What We Look For In You<strong><div> <ul class=listbullet1 style=> <li class=aceline style=> <div>Bachelors degree or relevant experience of at least 3 years in leading a team in a call center environment<div> <li> <li class=aceline style=> <div>Experience leading large gt15 members and diverse teams<div> <li> <li class=aceline style=> <div>Proven experience and knowledge in effective hiring training coaching and people management practices<div> <li> <li class=aceline style=> <div>Strong planning and interpersonal skills as well as processdriven and detailoriented personality<div> <li> <li class=aceline style=> <div>A team player with the ability to work in a crossfunctional environment and to lead complex operational initiatives<div> <li> <li class=aceline style=> <div>Fluency Verbal amp Written in English amp PortugueseSpanish<div> <li> <li class=aceline style=> <div>Enthusiastic in new technologies with a strong desire to adopt technologies to improve organization effectiveness amp business processes<div> <li> <li class=aceline style=> <div>Willingly to work according to given schedule to support 24x7 operations<div> <li> <li class=aceline style=> <div>Display ownership and accountability for offering solutions to benefit our customers and the business<div> <li> <ul> <div class=aceline><strong>Nice to Haves<strong><div> <ul class=listbullet1 style=> <li class=aceline style=> <div>Working knowledge of CRM tools such as Zendesk<div> <li> <li class=aceline style=> <div>Basic computer knowledge MS Office MS Outlook and Internet Explorer and others applications like GA<div> <li> <li class=aceline style=> <div>Flexible in working in shifts when required<div> <li> <li class=aceline style=> <div>Familiar with cryptofinancetechnology industry<div> <li> <ul> <div> <p>Why Join Us<p> <ul style=> <li style=>Competitive remuneration package<li> <li style=>Yearly Bonus<li> <li style=><strong>Work remotely<strong><li> <li style=>Excellent prospects for growth and promotion we provide you with assistance opportunities for skill development mentoring and training programmes to help you succeed<li> <li style=>Employee engagement recognition and appreciation program<li> <li style=>Multinational working environment Advance your career by interacting with individuals from various backgrounds cultures and nations<li> <ul> <p> <p><img src=httpsremotivecomjobtrack1897359blankgifsource=publicapi alt=>
HR Policy Expert
Company: OKX
Location: South Bay
Posted Mar 10, 2024
OKX, a global digital asset exchange founded in 2017, is seeking a HR policy expert with over 5 years of experience in global labor policies. The role involves understanding and applying labor laws in various regions, writing policy proposals, coordinating policy launches, and providing training on labor laws. The ideal candidate should have a degree in HR management or related fields, fluency in English and Chinese, and strong project management skills. OKX offers a competitive compensation package, L&D programs, and comprehensive healthcare schemes.
Sr. Security Architect
Company: OKX
Location: South Bay
Posted Dec 24, 2023
OKX, a global digital asset exchange founded in 2017, is seeking a Security Architect with 6+ years of experience in information security. The role involves designing, reviewing, and improving security architecture, ensuring alignment with business objectives and security best practices. The ideal candidate should have strong knowledge of industry standard security architectures, network and system security, security technologies, cloud security, threat landscape, and security frameworks. The position is based in San Jose or San Francisco, CA, with a competitive compensation package and various benefits.
Affiliate Business Development Manager
Company: OKX
Location: Remote
Posted Dec 14, 2023
We are united by our engaging culture, here we win as a team, embrace changes, and do the right thing. We are committed to creating a friendly, rewarding and diverse environment to OKers. It doesn’t matter where you come from, here everyone feels valued, respected and has the same opportunities to develop and thrive — we want to bring out the best in you. This is a full time remote role and does not have to be based in Singapore What you will be doing: Develop, manage, and optimize affiliate campaigns; Develop new affiliate network and improve the performance of existing affiliates Mainly focus on expanding the influencer resources in local market, which could bring trading users and income to the platform Devise creative ways to identify potential affiliates Optimize the strategy of business develop and plan corresponding actions to ensure the conversion rate Analyze user habits and user behavior, and judge the trend of business development You’d be a great fit if you have the following skills: Bachelor degree or above 3+ years of affiliate marketing/ business development experience in the Cryptocurrency space Experience in building large affiliate networks from start to finish Experience with analytical tools and reporting such as Google Analytics and Amplitude Understanding of fundamental affiliate customer acquisition KPIs and optimization methods to improve performance through data analysis and segmentation With its extensive range of crypto products and services, and unwavering commitment to innovation, OKX vision is a world of financial access backed by blockchain and the power of decentralized finance. In addition to its world-class DeFi exchange, OKX serves its users with OKX Insights, a research arm that is at the cutting edge of the latest trends in the cryptocurrency industry. We invest in our people as much as we invest in the technology. OKX innovatively adopted blockchain technology to reshape the financial ecosystem by offering some of the most diverse and sophisticated products, solutions, and trading tools on the market. Trusted by more than 20 million users in over 180 regions globally, OKX strives to provide an engaging platform that empowers every individual to explore the world of crypto. Founded in 2017, OKX is one of the world’s leading cryptocurrency spot and derivatives exchanges.
Sr Director, Product Manager - Payment
Company: OKX
Location: South Bay
Posted Mar 09, 2024
OKX, a global digital asset exchange founded in 2017, is seeking a Product Manager Leader to discover new markets and revenue opportunities, innovate new products, and manage payment systems. The role involves defining product roadmaps, managing features, and collaborating with various stakeholders. The ideal candidate should have product management experience in the global payments space, a visionary approach to the crypto market, and a strong leadership and team management background. The company offers a competitive compensation package, L&D programs, and various benefits.
Senior Business Development Manager, MENA
Company: OKX
Location: Remote
Posted Dec 16, 2023
We are united by our engaging culture, here we win as a team, embrace changes, and do the right thing. What You’ll Be Doing: Responsible for managing a team of affiliate business development managers who focused on key markets including setting strategy and defining OKRs for the team Proactively identify and develop affiliate / KOL relationships for future business opportunities Manage and enhance relationships with local crypto influencers, being in contact with them frequently, build partnerships with influencers for the purpose of user acquisition Planning and execution of online and some offline marketing activities, events, and campaigns with influencers or media channels Expand the user base and grow awareness of the OKX brand Devise creative ways to identify potential affiliates and acquire users What We Look For In You: Solid experience in Cryptocurrency, Finance, FX or any related space, with a track record in building large affiliate networks from start to finish Experience in leading a team of business development or affiliate managers Solid project management skills and the ability to manage multiple priorities and deadlines Understanding of fundamental affiliate customer acquisition KPIs and optimization methods to improve performance through data analysis and segmentation Fluent in English. About the OpportunityThe Senior BD Manager is responsible for the overall affiliate growth strategy and execution for OKX in MENA, working with our global team as well as leading a team of regional BD managers. We are committed to creating a friendly, rewarding and diverse environment for OKers. Experience working across time zones and cross-cultural teams Passionate about blockchain technology and the crypto payments space Perks & Benefits Competitive total compensation Training & Development Reimbursement PTO, and company paid holiday Employee Referral Bonus Program More that we love to tell you along the process! The Senior BD Manager will proactively seek out and engage closely with potential MENA crypto partners / influencers / KOL (Key Opinion Leaders) for the purpose of user acquisition and expansion of the OKX platform in the region. It doesn’t matter where you come from, here everyone feels valued, respected and has the same opportunities to develop and thrive — we want to bring out the best in you. With its extensive range of crypto products and services, and unwavering commitment to innovation, OKX vision is a world of financial access backed by blockchain and the power of decentralized finance. In addition to its world-class DeFi exchange, OKX serves its users with OKX Insights, a research arm that is at the cutting edge of the latest trends in the cryptocurrency industry. Fluency in Arabic is a definite plus Nice to Haves: Bonus points if you have previously worked at a crypto exchange!
Senior Email Marketing Manager
Company: OKX
Location: South Bay
Posted Dec 24, 2023
OKX is a digital asset exchange and blockchain ecosystem that is committed to shaping a fairer, more transparent, and accessible society through blockchain technology. They are seeking a Senior Email Marketing Manager to join their team and develop high-quality content for the email channel.
Paid Advertisement Development Manager, APAC
Company: OKX
Location: Remote
Posted Dec 15, 2023
Key requirements: Good experience with media buying from performance marketing agency, fintech or financial industry; Experience handling different local markets is a plus; Good command of the English language; Mandarin will be a plus; Strong network within the Crypto & Blockchain space, resources of agencies/community/KOL/influencer is a plus; Proven track record in paid ads / performance marketing; Comes with a positive attitude, great interpersonal and communication skills, strong logical thinking and result-oriented mindset. We are united by our engaging culture, here we win as a team, embrace changes, and do the right thing. We are committed to creating a friendly, rewarding and diverse environment to OKers. It doesn’t matter where you come from, here everyone feels valued, respected and has the same opportunities to develop and thrive — we want to bring out the best in you.Key responsibilities: Responsible for the traffic growth of the local market , develop new paid ads channels/agencies according to the company's strategic goals; Design and implement paid strategies according to the local market landscape and needs; Keep abreast of the user experience of the local market, create feedback loops to improve user experience and drive conversion rate continuously; Measure and analyse campaign performance, customer journey and behaviour; Objectively determine the ROI of the paid advertising channel and generate reports to showcase the user acquisition performance by various channels; Actively participate in conferences and events to stay close and ahead of current market trends; identify potential business, collaboration opportunities. With its extensive range of crypto products and services, and unwavering commitment to innovation, OKX vision is a world of financial access backed by blockchain and the power of decentralized finance. In addition to its world-class DeFi exchange, OKX serves its users with OKX Insights, a research arm that is at the cutting edge of the latest trends in the cryptocurrency industry. We invest in our people as much as we invest in the technology. OKX innovatively adopted blockchain technology to reshape the financial ecosystem by offering some of the most diverse and sophisticated products, solutions, and trading tools on the market. Trusted by more than 20 million users in over 180 regions globally, OKX strives to provide an engaging platform that empowers every individual to explore the world of crypto. Founded in 2017, OKX is one of the world’s leading cryptocurrency spot and derivatives exchanges.
Customer Service Agent (Ukranian Speaker)
Company: OKX
Location: Remote
Posted Mar 09, 2024
OKX is a globally recognized digital asset trading platform offering advanced financial services to millions of users in over 100 countries. The company provides hundreds of trading pairs and has a daily volume of approximately $10 billion. OKX is committed to improving customer experience and making innovative achievements in the blockchain industry. The job involves addressing customer inquiries and problems in real-time, liaising with internal and external stakeholders, and maintaining strong relationships with partners. The ideal candidate should have a diploma in finance or customer service, at least 2 years of experience in customer service, excellent English and Ukrainian language skills, and strong problem-solving abilities.