Jobs at OnFido
990 open positions
Customer Support Engineer
Company: OnFido
Location: Remote
Posted Feb 29, 2024
Onfido, a global technology company specializing in AI-powered identity verification, is seeking a full-time Customer Support Engineer. The role involves providing 24/7 support, improving internal processes, and representing the 'voice of the customer'. Onfido is recognized for its innovation and inclusivity, having won several awards. The company uses a variety of technologies including Python, Ruby, Elixir, React, Redux, TensorFlow, Kubernetes, Docker, and AWS. Onfido encourages applicants from all backgrounds and offers opportunities for personal growth.
Associate Customer Success Manager (Technical)
Company: OnFido
Location: Remote
Posted Feb 29, 2024
Onfido, a global technology company specializing in AI-powered identity verification, is seeking an Associate Customer Success Manager. The role involves engaging with customers, delivering success programs, and offering expert guidance to maximize partnership and revenue opportunities. The ideal candidate should have prior experience in Customer Success, Sales Engineering, or similar roles, with a proven track record in managing a book of business. They should possess strong organizational skills, technical acumen, and excellent stakeholder management skills. Onfido values a collaborative culture, emphasizing teamwork, quality, customer focus, knowledge sharing, and continuous improvement.
Senior iOS Engineer
Company: OnFido
Location: Remote
Posted Nov 10, 2023
We're always on the lookout for talented, passionate people and encourage applications from all backgrounds regardless of age, disability, gender, sexual orientation, parental status, race or religion. > Two paid volunteering days per year. We deeply value trust, ownership and rapid iteration. Onfido is committed to creating a diverse and inclusive work environment. You’ll receive: > 25 days annual leave plus a day off for your Birthday. * > Bupa Private Medical and Dental Insurance* > Life Assurance (3x Annual Base Salary)* > Pension with The People’s Pension (employer contribution 4% of base salary)* > Generous paid parental leaveFree mental health coaching provided online > Life enrichment allowance of up to £80 per month to use for services including gym, yoga, fitness classes, massages, childcare, and therapy > Dedicated learning opportunities including using tools like Learnably with availability to use for learning resources such as books, coaches, conferences, courses, podcasts, and more > Our open and transparent culture is reflected in our “Better Together” motto and we bring this to life by meeting once a week for our global weekly roundup (OnThursday); holding quarterly team socials, and other company-wide social events > Expense up to £300 (or local equivalent) to purchase workstation setup equipment > The opportunity to become a member of Onfido’s resource groups in order to learn different skills in our belonging groups *after passing probation Check out Life at Onfido via our LinkedIn Careers Page! LI-OH1 LI-Remote Where you will be: At Onfido, we have a distributed workforce. Onfido Culture: Onfidoers share a set of core values and want to hear from you if you believe in: > Succeeding together; you work collaboratively and put the team first > Taking pride; you care about quality, producing great work and customer / user outcomes > Creating customer buzz; you demonstrate a strong user / customer focus > Learning things & sharing them; you have a natural curiosity and default to sharing knowledge with others > Finding a better way; you’re adept at finding solutions, experimentation and innovating to make things better Benefits: We're committed to making Onfido a fantastic place to work, so we go to great lengths to give you what you need to succeed. If you need reasonable accommodation at any point in the application or interview process, please let us know. We have a hybrid model, and you can choose to work fully remote, or come to our offices!
Strategic Customer Success Manager
Company: OnFido
Location: Remote
Posted Feb 28, 2024
Onfido is a global, established technology company specializing in AI-powered identity verification solutions. They have surpassed $130M in annual recurring revenue and have been recognized for their performance and innovation. The company is committed to creating an inclusive and diverse community. They are seeking a Strategic Customer Success Manager to help Enterprise customers in North America maximize value from their investment in Onfido. The role involves understanding customer objectives, setting targets, and ensuring customer adoption and usage. The ideal candidate should have 3+ years of experience in Customer Success, Sales Engineering, or similar roles, and a background in payments, cybersecurity, or Fintech industries.
Senior Account Executive/ Spanish Speaker
Company: OnFido
Location: Remote
Posted Dec 01, 2023
We're always on the lookout for talented, passionate people and encourage applications from all backgrounds regardless of age, disability, gender, sexual orientation, parental status, race or religion. Onfido Balance is the toolkit we’ve developed to succinctly communicate our benefits offering: > Our Body benefits prioritise health, wellbeing, exercise and recovery. Lead all aspects of deal execution, including prioritization of deals, strategic and financial assessment, transaction structuring and negotiation. > Our Head benefits are focussed heavily on learning whatever your learning style, mental wellness and flexible working. Become a subject matter expert, representing Onfido in your target industry sectors. Onfido is committed to creating a diverse and inclusive work environment. Prospect and identifying leads, leveraging personal networks and partnering closely with Marketing, SDRs and Inside Sales. If you need reasonable accommodation at any point in the application or interview process, please let us know. > Our Heart benefits are framed around sharing our success with our peers, our local communities and our future selves in the form of equity, corporate social responsibility and better togetherness. Succeeded in a fast paced and competitive market having had ownership of managing and executing the end to end sales process Experience managing complex enterprise sales, with the ability to navigate across large, Enterprise organisations.
Machine Learning Engineer
Company: OnFido
Location: Remote
Posted Nov 17, 2023
We're always on the lookout for talented, passionate people and encourage applications from all backgrounds regardless of age, disability, gender, sexual orientation, parental status, race or religion. The technologies we use most frequently in Machine Learning are Python (3.x), Git, gRPC, WANDB, async-io, Tensorflow (and tf-serving), ONNX, OpenCV, Docker and Kubernetes. As long as you're open to learning, please apply.- - Backend: mostly Python and Ruby at Onfido - Frontend: React and Typescript - ML: Tensorflow, Jupyter, Dask - Kubernetes and Docker for deployment - AWS for underlying infrastructure (Aurora, Redis, Dynamo, S3, SNS, SQS, CloudFront, API Gateway, etc.) > Two paid volunteering days per year. * > Bupa Private Medical and Dental Insurance* > Life Assurance (3x Annual Base Salary)* > Pension with The People’s Pension (employer contribution 4% of base salary)* > Generous paid parental leaveFree mental health coaching provided online > Life enrichment allowance of up to £80 per month to use for services including gym, yoga, fitness classes, massages, childcare, and therapy > Dedicated learning opportunities including using tools like Learnably with availability to use for learning resources such as books, coaches, conferences, courses, podcasts, and more > Our open and transparent culture is reflected in our “Better Together” motto and we bring this to life by meeting once a week for our global weekly roundup (OnThursday); holding quarterly team socials, and other company-wide social events > Expense up to £300 (or local equivalent) to purchase workstation setup equipment > The opportunity to become a member of Onfido’s resource groups in order to learn different skills in our belonging groups *after passing probation Check out Life at Onfido via our LinkedIn Careers Page! LI-OH1 LI-Remote Where you will be: At Onfido, we have a distributed workforce. If you need reasonable accommodation at any point in the application or interview process, please let us know. We have a hybrid model, and you can choose to work fully remote, or come to our offices! You’ll receive: > 25 days annual leave plus a day off for your Birthday. Onfido Culture: Onfidoers share a set of core values and want to hear from you if you believe in: > Succeeding together; you work collaboratively and put the team first > Taking pride; you care about quality, producing great work and customer / user outcomes > Creating customer buzz; you demonstrate a strong user / customer focus > Learning things & sharing them; you have a natural curiosity and default to sharing knowledge with others > Finding a better way; you’re adept at finding solutions, experimentation and innovating to make things better Benefits: We're committed to making Onfido a fantastic place to work, so we go to great lengths to give you what you need to succeed.
Senior Finance Analyst - Payroll (3 month FTC)
Company: OnFido
Location: Remote
Posted Nov 17, 2023
We're always on the lookout for talented, passionate people and encourage applications from all backgrounds regardless of age, disability, gender, sexual orientation, parental status, race or religion. As a Senior Finance Analyst at Onfido you will be responsible for payroll function of 9 countries (US, UK, France, Canada, Portugal, Netherlands, Germany, India, Singapore) of the group and around 500 full time employees. Onfido Balance is the toolkit we’ve developed to succinctly communicate our benefits offering: > Our Body benefits prioritise health, wellbeing, exercise and recovery. In this role you will become a key contact to our global growth function, with responsibilities including monthly payroll management, payroll accounting, incentive and commissions management, ensuring timely and accurate payments, and software updates. > Our Head benefits are focussed heavily on learning whatever your learning style, mental wellness and flexible working. If you need reasonable accommodation at any point in the application or interview process, please let us know. > Our Heart benefits are framed around sharing our success with our peers, our local communities and our future selves in the form of equity, corporate social responsibility and better togetherness. Onfido is committed to creating a diverse and inclusive work environment. Main responsibilities will include: Monthly review of global payroll and accounting for payroll journals Liaising with payroll consultancy to address issues when necessary Reporting on payroll and incentives data, adding insights to stakeholders Preparing clear and accurate payroll accounts reconciliations for month end Managing accounting treatment of the bonus accruals/expenses, holiday accruals/expenses and other payroll related accounts Being responsible for maintaining staff costs manual and workflow Being a point of contact for all payroll and staff costs related queries for FP&A team Managing Zendesk payroll, commission and expenses tickets Calculating incentive and commission payments across our teams Executing the commission policies, including providing clear and easy to understand statements Managing Xactly Incent - a variable compensation software Assisting Financial Controller and the team with annual audit queries for all the entities in the group We’re looking for a Senior Finance Analyst who can display the below skills & experience throughout our interview process: Previous experience in a payroll team is essential Experience working in payroll function across EMEA, APAC and AMER is desirable Familiarity with payroll and accounting rules for employee equity transactions Part or newly qualified in any professional Accounting qualification A keen interest in Finance, with demonstrable numeracy skills Excellent time management and be able to work to multiple deadlines Needs to be organised, methodical, accurate and possess good attention to detail Experience using Microsoft Excel Experience using Netsuite Able to work independently and solve problems Onfido Culture Onfidoers share a set of core values and want to hear from you if you believe in: > Succeeding together; you work collaboratively and put the team first > Taking pride; you care about quality, producing great work and customer / user outcomes > Creating customer buzz; you demonstrate a strong user / customer focus > Learning things & sharing them; you have a natural curiosity and default to sharing knowledge with others > Finding a better way; you’re adept at finding solutions, experimentation and innovating to make things better Onfido Balance Personal hyper-growth requires a fast-moving environment, a clear career development plan and—crucially—looking after ourselves. Collectively, all Onfidoers are committed to creating an environment where everyone can be themselves, and where differences are celebrated.
Analytics Engineer
Company: OnFido
Location: Remote
Posted Nov 08, 2023
We're always on the lookout for talented, passionate people and encourage applications from all backgrounds regardless of age, disability, gender, sexual orientation, parental status, race or religion. > Two paid volunteering days per year. * > Bupa Private Medical and Dental Insurance* > Life Assurance (3x Annual Base Salary)* > Pension with The People’s Pension (employer contribution 4% of base salary)* > Generous paid parental leaveFree mental health coaching provided online > Life enrichment allowance of up to £80 per month to use for services including gym, yoga, fitness classes, massages, childcare, and therapy > Dedicated learning opportunities including using tools like Learnably with availability to use for learning resources such as books, coaches, conferences, courses, podcasts, and more > Our open and transparent culture is reflected in our “Better Together” motto and we bring this to life by meeting once a week for our global weekly roundup (OnThursday); holding quarterly team socials, and other company-wide social events > Expense up to £300 (or local equivalent) to purchase workstation setup equipment > The opportunity to become a member of Onfido’s resource groups in order to learn different skills in our belonging groups *after passing probation Check out Life at Onfido via our LinkedIn Careers Page! Onfido is committed to creating a diverse and inclusive work environment. You’ll receive: > 25 days annual leave plus a day off for your Birthday. Onfido Culture: Onfidoers share a set of core values and want to hear from you if you believe in: > Succeeding together; you work collaboratively and put the team first > Taking pride; you care about quality, producing great work and customer / user outcomes > Creating customer buzz; you demonstrate a strong user / customer focus > Learning things & sharing them; you have a natural curiosity and default to sharing knowledge with others > Finding a better way; you’re adept at finding solutions, experimentation and innovating to make things better Benefits: We're committed to making Onfido a fantastic place to work, so we go to great lengths to give you what you need to succeed. If you need reasonable accommodation at any point in the application or interview process, please let us know. We have a hybrid model, and you can choose to work fully remote, or come to our offices! Tableau/Looker) You have excellent communication skills and can summarise complex technical issues, and present in a simple way to non-technical audiences You can work with a variety of stakeholders from a wide range of backgrounds and prioritise the work accordingly You are a self-starter and take the initiative in spotting opportunities and finding ways to solve problems Some experience using python, git, dbt, Looker, Snowflake / Redshift / Big Query is a plus Where you will be: At Onfido, we have a distributed workforce. In this role, as the Analytics Engineer, you will build data products for a 500+ user community: from operational analysts to C-level, the whole company uses the self-service analytics platform to answer critical questions.
Sales Development Representative (SDR) - APAC
Company: OnFido
Location: Remote
Posted Nov 29, 2023
We're always on the lookout for talented, passionate people and encourage applications from all backgrounds regardless of age, disability, gender, sexual orientation, parental status, race or religion. > Two paid volunteering days per year. Knowledgeable using social networking tools to help canvas an account (LinkedIn, Apollo, Outreach, Cognism, etc.). You will receive: > Share options in Onfido, through our equity schemes. * > Private Medical Insurance with Aetna* > Life Assurance (3x Annual Base Salary)* > Generous paid parental leave > Free mental health coaching provided online. > Our Head benefits are focussed heavily on learning whatever your learning style, mental wellness and flexible working. Onfido Balance is the toolkit we’ve developed to succinctly communicate our benefits offering: > Our Body benefits prioritise health, wellbeing, exercise and recovery. Proficiency using enterprise-grade sales CRM, such as Salesforce.com. > Our Heart benefits are framed around sharing our success with our peers, our local communities and our future selves in the form of equity, corporate social responsibility and better togetherness. Onfido is committed to creating a diverse and inclusive work environment.
Senior Analytics Engineer
Company: Onfido
Location: Portugal
Posted Feb 28, 2024
Onfido, a global technology company with over $130M in ARR, is seeking an Analytics Engineer to build data products for a 500+ user community. The role involves using DBT, Snowflake, and Looker to transform and store data, and to create reporting and ELT jobs. The ideal candidate will have extensive experience in data analytics, advanced SQL skills, strong data visualization abilities, and excellent communication skills. They will work with diverse stakeholders, propose bespoke analytics solutions, and help educate data users. Onfido offers a distributed workforce, competitive benefits, and a commitment to diversity and inclusion.
Senior Customer Support Engineer I
Company: OnFido
Location: Remote
Posted Oct 28, 2023
Onfido, a pre-IPO technology company, is seeking a full-time L3 Customer Support Engineer to join its Global Customer Support team. The role involves providing third-level customer support for Onfido's SDKs, API, and no-code solutions, requiring programming skills and expertise in AI technologies. The company has received numerous awards for its innovative identity verification solutions and has been recognized for its commitment to fairness, inclusiveness, and accessibility. Onfido uses a variety of technologies including Python, Ruby, Elixir, React, Redux, TensorFlow, Kubernetes, Docker, and AWS. The ideal candidate should have 5+ years of experience in customer service or software support, practical coding skills, and experience with SQL databases and mobile application testing. The company offers a range of benefits including share options, annual leave, volunteering days, life assurance, parental leave, mental health coaching, and a life enrichment allowance.
Staff Applied Scientist (Computer Vision / Machine Learning)
Company: OnFido
Location: Remote
Posted Dec 02, 2023
We're always on the lookout for talented, passionate people and encourage applications from all backgrounds regardless of age, disability, gender, sexual orientation, parental status, race or religion. Desirable Skills Technical experience in uncertainty modelling, explainable machine learning techniques, out-of-distribution detection, life-long learning, and related fields. > Two paid volunteering days per year. Working knowledge of cloud computing (preferably AWS) and tools and technologies such as Kubernetes, Docker, Git, etc. LI-SK1 LI-Remote Where you will be: At Onfido, we have a distributed workforce. Deep understanding of machine learning theory. * > Bupa Private Medical and Dental Insurance* > Life Assurance (3x Annual Base Salary)* > Pension with The People’s Pension (employer contribution 4% of base salary)* > Generous paid parental leaveFree mental health coaching provided online > Life enrichment allowance of up to £80 per month to use for services including gym, yoga, fitness classes, massages, childcare, and therapy > Dedicated learning opportunities including using tools like Learnably with availability to use for learning resources such as books, coaches, conferences, courses, podcasts, and more > Our open and transparent culture is reflected in our “Better Together” motto and we bring this to life by meeting once a week for our global weekly roundup (OnThursday); holding quarterly team socials, and other company-wide social events > Expense up to £300 (or local equivalent) to purchase workstation setup equipment > The opportunity to become a member of Onfido’s resource groups in order to learn different skills in our belonging groups *after passing probation Check out Life at Onfido via our LinkedIn Careers Page! If so, contact us. Onfido is committed to creating a diverse and inclusive work environment. If you need reasonable accommodation at any point in the application or interview process, please let us know.