Jobs at Opendoor
439 open positions
Area Construction Manager
Company: Opendoor
Location: Other US Location
Posted Mar 13, 2024
<div><b><strong>About Opendoor<strong><b> <p>Founded in 2014 Opendoors mission is to empower everyone with the freedom to move We believe the traditional real estate process is broken and our goal is simple build a digital endtoend customer experience that makes buying and selling a home simple certain and fast We have assembled a dedicated team with diverse backgrounds to support more than 100000 homes bought and sold with us and the customers who have selected Opendoor as a trusted partner in handling one of their largest financial transactions But the work is far from over as we continue to grow in new markets Transforming the real estate industry takes tenacity and dedication It takes problem solvers and builders It takes a tight knit community of teammates doing the best work of their lives pushing one another to transform a complicated process into a simple one So where do you fit in Whether youre passionate about real estate people numbers words code or strategy we have a place for you Real estate is broken Come help us fix it<p> <div> <p><b>About the Team<b> <p><p>As a fieldbased Area Construction Manager for the Atlanta GA Market youll lead a team that plays a critical role in the acquisition assessment and renovation of Opendoors home purchases Youll work with our customers vendors and various Opendoor teams including those in our San Francisco office The Area Construction Manager will also support the market National Home Operations team along with the market GM in establishing a culture that is conducive to Opendoors core principles and a superior customer experience<p> <p><b>Role Responsibilities<b> <p><ul><li>Interview hire and train a team of fieldbased personnel designed to conduct inhome assessments interface with customers and vendors and manage multiple renovation projects that meet Opendoors home quality standards<li> <li>Review and approve initial repair and renovation scopes to ensure adherence to quality and pricing standards Review and approve repair scope change orders generate feedback loop to improve overall scoping accuracy<li> <li>Manage a team of 610 fieldbased estimators and project managers focused on daytoday citybased operations to ensure the timely execution of all estimation and renovation activities <li> <li>Analyze renovation project speed cost and quality performance metrics to identify opportunities and implement corrective action where necessary <li> <li>Determine the scope pricing amp validity of all repair asks and above all ensure that the team is in alignment with the companys home quality standards goals and objectives <li> <li>Assist in sourcing new vendors as market need increases<li> <li>Support the market GM in all aspects of assessment and renovation process by collaborating with other internal teams to align goals and meet company objectives<li> <ul><p><b>Skills Needed<b> <p><ul><li>5+ years residential constructionrenovation management<li> <li>3+ of supervisory experience<li> <li>Bachelors degree preferred<li> <li>Strong attention to detail and deadlines<li> <li>Strong technical and verbal communication skills<li> <li>Ability and willingness to learn new software programs<li> <li>Quantitative and datadriven able to draw insights from data but also to make decisions based on imperfect data<li> <li>Expertise in estimating and managing residential construction and renovations projects<li> <ul><p><b>Bonus Points if<b> <p><ul><li>Management and leadership experience<li> <li>Ability to operate in a fastpaced and often ambiguous environment <li> <li>A teamfirst mentality and eagerness to set and meet aggressive goals<li> <ul><p><b>Location<b> <p><p>Hybrid roles require role responsibilities to be performed in the field and from your home office for a portion of the week with an option to work remotely Candidates must be based within a 50mile commuting distance of the Atlanta GA market <p> <p><b>Compensation<b> <p><p>Our compensation reflects the cost of labor across several US geographic markets and we pay differently based on those defined markets The US pay range for this position is <strong>$72000 $121200<strong> Max annually Pay within this range varies by work location and may also depend on jobrelated knowledge skills and experience Your recruiter can share more about the specific salary range for the job location during the hiring process We also offer a comprehensive package of benefits including paid time off<strong> <strong>12 paid holidays per year medicaldentalvision insurance basic life insurance and 401k to eligible employees<p> <p><br ><p><p>LIHybrid<br ><p> <p>LIAH2<p> <p><br ><p><p> <p>
SOX Analyst
Company: Opendoor
Location: Other US Location
Posted Mar 10, 2024
<div><b><strong>About Opendoor<strong><b> <p>Founded in 2014 Opendoors mission is to empower everyone with the freedom to move We believe the traditional real estate process is broken and our goal is simple build a digital endtoend customer experience that makes buying and selling a home simple certain and fast We have assembled a dedicated team with diverse backgrounds to support more than 100000 homes bought and sold with us and the customers who have selected Opendoor as a trusted partner in handling one of their largest financial transactions But the work is far from over as we continue to grow in new markets Transforming the real estate industry takes tenacity and dedication It takes problem solvers and builders It takes a tight knit community of teammates doing the best work of their lives pushing one another to transform a complicated process into a simple one So where do you fit in Whether youre passionate about real estate people numbers words code or strategy we have a place for you Real estate is broken Come help us fix it<p> <div> <p><b><strong>About the Team<strong><b><p> <p>The SOX Analyst will play an integral role in enhancing the effectiveness efficiency and scalability of the Companys business processes and controls whether through the SOX compliance efforts or by conducting special projects This team member will have an understanding of financial reporting and SOX requirements and methodologies risk assessment process flow mapping control documentation testing strategies evaluation of test exceptions etc The role requires an understanding of key business processes and ability to identify financial and operational risks The successful candidate will be someone looking to grow in their career while staying abreast of Company operations and the risk profile of assigned business areas to ensure relevancy of the SOX approach and apply industry best practices<p> <p><b>Role Responsibilities<b><p> <ul><li>Lead and execute the Companys SOX 404 procedures focused on business processes and controls<li> <li>Conduct financial reporting risk assessments perform process and control walkthroughs facilitate process and control documentation updates identify and evaluate risks applicable to processes and controls and their interdependencies<li> <li>Manage the control evidence collection process confirm documents requested and received are relevant and valid for the related control tests coordinate sharing of SOX documentation with the external audit team<li> <li>Develop and execute test procedures to assess controls for design and operating effectiveness<li> <li>Evaluate control exceptions obtain business owner acceptance and engagement for remediation actions or improvement recommendations<li> <li>Coordinate SOX status reporting process within and outside the SOX team<li> <li>Assist with maintenance of the SOX software including required control documentation and test results coordinate file sharing with internal and external partners and monitor action items<li> <li>Serve as a key contact for business process owners explaining the SOX assessment methodology and scope and effectively delivering SOX test results to all levels of management<li> <li>Stay abreast of and assess new accounting standards and guidance and their impact on accounting processes and controls<li> <li>Support other operationalspecial audit projects and compliance activities championing risks and controls considerations in enterprisewide processes<li> <li>Foster strong relationships with the internal SOX team business process owners and external auditors<li> <ul><p><b>Skills Needed<b><p> <ul><li>23 years of SOXinternal audit work experience including integratedaudit experience at a public accounting firm<li> <li>BABS degree in Accounting Finance or related field<li> <li>Relevant Certifications is a plus CPA CA CIA andor CISA<li> <li>Knowledge of US GAAP COSO PCAOB risk control and audit requirements and business process best practices<li> <li>Understanding of IIA Professional Practices and Standards<li> <li>Detailoriented and accustomed to project work with tight deadlines and working in a fastpaced environment<li> <li>Strong time management and communication skills<li> <li>Team player with the ability to collaborate and coordinate well with internal and external teams <li> <ul><p><b>Location<b><p> <p>Remote roles in the US are available in all states EXCEPT Hawaii Alaska Montana or any US Territories <p> <p><b>Compensation<b><p> <p>Our compensation reflects the cost of labor across several US geographic markets and we pay differently based on those defined markets The pay range for most locations in the US is $84800 $142800 annually Pay within the range varies by work location and may also depend on jobrelated knowledge skills and experience Your recruiter can share more about the specific salary range for the job location during the hiring process We also offer a comprehensive package of benefits including paid time off<strong> <strong>12<strong> <strong>paid holidays per year medicaldentalvision insurance basic life insurance and 401k to eligible employees<p> <p>LIRemote<p> <p><span>LIEB1<span><p> <p><b><strong>More About Us<strong><b><p> <p>To learn how we are reinventing the Real Estate industry check out our website to hear about our culture directly from team members visit The Muse and to discover what we are building for our customers read our blog posts<p> <p> <p> <p><b><strong>We Offer the Following Benefits and Perks <strong><b><p> <p> Full medical dental and vision with optional 85 coverage for dependents<p> <p> Flexible vacation policy<p> <p> Generous parental leave<p> <p> Paid time off to volunteer<p> <p><em>Please note that these benefits and perks are available only to Full Time team members and do not apply to contract roles<em><p> <p><b><strong>Opendoor Values Openness<strong><b><p> <p>Our team celebrates our diverse backgrounds We believe that being open about who we are and what we do allows us to be better Individuals seeking employment at Opendoor are considered without regards to race color religion national origin age sex marital status ancestry physical or mental disability veteran status sexual orientation gender identity or other protected status under all applicable laws regulations and ordinances For California residents for more information about the categories of personal information that we collect for recruiting purposes please see our personnel Privacy Policy<p>
Experience Advocate
Company: Opendoor
Location: Phoenix – Mesa – Scottsdale, AZ
Posted Mar 21, 2024
<div><b><strong>About Opendoor<strong><b> <p>Founded in 2014 Opendoors mission is to empower everyone with the freedom to move We believe the traditional real estate process is broken and our goal is simple build a digital endtoend customer experience that makes buying and selling a home simple certain and fast We have assembled a dedicated team with diverse backgrounds to support more than 100000 homes bought and sold with us and the customers who have selected Opendoor as a trusted partner in handling one of their largest financial transactions But the work is far from over as we continue to grow in new markets Transforming the real estate industry takes tenacity and dedication It takes problem solvers and builders It takes a tight knit community of teammates doing the best work of their lives pushing one another to transform a complicated process into a simple one So where do you fit in Whether youre passionate about real estate people numbers words code or strategy we have a place for you Real estate is broken Come help us fix it<p> <div> <p><b><strong>About the Team<strong><b><p> <p>Experience Advocates take pride in delivering premier support and a world class experience to thousands of customers every day This is a critical frontline role that touches every operation at Opendoor and supports customers during the most meaningful financial decision of their lifetime As an Experience Advocate your day will consist of navigating phones and written communications through multiple platforms as well as collaborating with internal stakeholders to improve the customer experience Youll have a frontrow seat to view the complexity of our mission and help us build industrydefining solutions while developing real estate mastery along the way<p> <p><b>Role Responsibilities<b><p> <ul><li>Be the face and voice of Opendoor handling the sophisticated needs of our customers with integrity empathy and efficiency <li> <li>Guide customers to understand all aspects of the Opendoor homebuying and homeselling process by responding quickly to questions and unresolved issues <li> <li>Respond to incoming calls from customers agents neighbors vendors and partners wanting to learn about Opendoor This includes assistance with home information transactions buying and selling programs feedback and partnerships <li> <li>Own tough customer interactions that require deescalation gathering detailed information and developing pathways for communication <li> <li>Act as a liaison between customers and internal partners to resolve customer issues <li> <li>Navigate internal and external knowledge resources to assist in your discernment find solutions and deliver accurate information <li> <li>Continuously develop your real estate and Opendoor knowledge by participating in training and discussions <li> <li>Cultivate a positive environment through engagement and peer interactions while maintaining a growth mindset <li> <li>Work closely with internal teams sales agents pricing home operations and external partners titleescrow lenders to deliver a perfect experience to customers<li> <li>Deeply understand our customers needs and share insights with our product teams to improve the customer experience and develop new programs that set Opendoor apart <li> <li>Meet team performance goals consistently adherence productivity and CSAT <li> <li>Remain flexible to work schedules that will include weeknight or weekend coverage<li> <ul><p><b>Skills Needed<b><p> <ul><li>At least 1 year of experience handling inbound calls<li> <li>At least 1 year of customer service experience<li> <li>Missiondriven You believe in our mission to empower everyone with the freedom to move and cant stop thinking about how we can improve upon our outstanding customer experience<li> <li>Hungry You have the horsepower and whateverittakes attitude to give your customers a delightful experience working outside of normal business hours including weekends<li> <li>True empaths What gets you out of bed each morning is connecting with and helping people from all walks of life You naturally put the needs of others before your own and derive energy from helping people<li> <li>All about the team You grow by empowering others and taking the time to cultivate growth in your teammates Before anyone asks youre always there to lend extra capacity when the team gets overextended<li> <li>Skilled communicators + active listeners You have limitless perseverance and enjoy the challenge of explaining a complex concept multiple times in different ways until a customer truly gets it This can happen throughout a 45minute phone call or 10 text messages and you dont bat an eye<li> <li>Solutionoriented Everyone notices problems do you have a bias towards action When a current policy is crafting customer friction or youre certain a new tool could make our customer interactions more efficient this gets you excited You scope the problem capture supporting evidence and propose a solution<li> <li>Coachable You have an appetite for feedback and receive it with passion seeking out opportunities to become a better operator<li> <li>Adaptive and flexible operators You work well in ambiguity feel comfortable contextshifting and adapt quickly to changing processes and tools <li> <ul><p><b>Bonus Points if<b><p> <ul><li>Bilingual in English and Spanish<li> <li>Experience in a fast paced high volume call environment<li> <li>Experience or knowledge in real estate <li> <li>Efficient in simultaneously navigating multiple systems<li> <ul><p><b>Location<b><p> <p>Hybrid roles require role responsibilities to be performed in the office for a portion of the week with an option to work remotely Candidates must be based within a 50mile commuting distance of the specified office location Phoenix Arizona<p> <p><b>Compensation<b><p> <p>Our compensation reflects the cost of labor across several US geographic markets and we pay differently based on those defined markets The US pay range for this position is $1730 $2884 hourly Pay within this range varies by work location and may also depend on jobrelated knowledge skills and experience Your recruiter can share more about the specific hourly range for the job location during the hiring process <strong>The maximum starting rate offered for this position in Phoenix Arizona is $2020hr<strong><em datastringifytype=italic> <em>We also offer a comprehensive package of benefits including paid time off<strong> <strong>12 paid holidays per year medicaldentalvision insurance basic life insurance and 401k to eligible employees<p> <p>LIHybrid<br > LIBS1<p> <p> <p>
Senior Manager, Corporate Finance & Strategy
Company: Opendoor
Location: Other US Location
Posted Mar 17, 2024
Opendoor, founded in 2014, aims to revolutionize the real estate industry by providing a seamless, digital end-to-end customer experience for buying and selling homes. The company has facilitated over 100,000 transactions and continues to expand. As a Senior Manager in Corporate Finance, you will collaborate with EPD teams to lead financial planning, forecasting, and budgeting. This role requires a minimum of 8 years of finance experience, proficiency in Excel/Google sheets, and strong analytical and communication skills. The position offers a competitive salary range and comprehensive benefits package, with remote opportunities available across the US, excluding Hawaii, Alaska, Montana, and US Territories.
Indirect Category Management Lead
Company: Opendoor
Location: Other US Location
Posted Mar 12, 2024
<div><b><strong>About Opendoor<strong><b> <p>Founded in 2014 Opendoors mission is to empower everyone with the freedom to move We believe the traditional real estate process is broken and our goal is simple build a digital endtoend customer experience that makes buying and selling a home simple certain and fast We have assembled a dedicated team with diverse backgrounds to support more than 100000 homes bought and sold with us and the customers who have selected Opendoor as a trusted partner in handling one of their largest financial transactions But the work is far from over as we continue to grow in new markets Transforming the real estate industry takes tenacity and dedication It takes problem solvers and builders It takes a tight knit community of teammates doing the best work of their lives pushing one another to transform a complicated process into a simple one So where do you fit in Whether youre passionate about real estate people numbers words code or strategy we have a place for you Real estate is broken Come help us fix it<p> <div> <p><b>About the Team<b> <p><p>This senior role will be part of the Opendoor Procurement function reporting into the Head of Procurement and will be responsible for leading the indirect sourcing team in delivering commercial and noncommercial value across a large number of indirect categories including software infrastructure consulting marketing and HR The successful candidate will be a selfmotivator with a desire to work collaboratively with the Head of Procurement peers and direct reports to further develop a worldclass Procurement function This role has the option to be permanently remote or you may choose to work from one of the companys offices Atlanta Dallas Phoenix<p> <p><b>Role Responsibilities<b> <p><ul><li>Lead the indirect sourcing team responsible for strategic sourcing across IT SaaS cloud Infrastructure and hardware Marketing HR and Professional Services in delivering negotiations and competitive bids to achieve maximum value for Opendoor<li> <li>Execute indirect category strategies for global initiatives incorporating market evaluations RFPs supplier negotiations contract implementation and performance against established metrics<li> <li>Build strong partnerships with internal stakeholders and crossfunctional teams to identify and capture opportunities to source collaboratively Partner with business to deliver YoY cost reductions<li> <li>Drive complex contract negotiations and defendmaintainadvocate for Opendoors positions with vendors and outside third parties <li> <li>Work closely with and align with legal and finance to communicate risksopportunities and alternative solutions with stakeholders <li> <li>Support the Head of Procurement in further developing the indirect sourcing function within Opendoor by contributing to the design and execution of category plans Vendor Lifecycle Management processes policies and procedures<li> <li>Manage and develop a team of procurement professionals including but not limited to category managers and procurement buying leads <li> <li>Establish preferred suppliers and facilitate their use across all categories Develop deep relationships with strategic suppliers to deliver performance management and innovative solutions<li> <li>Contribute to and own procurement data analytics including but not limited to dashboards KPIs and market indicators This role will have a high acumen for data driven decisions<li> <li>Be a champion for Procurement across Opendoor Train and mentor sourcing team members communicate the value proposition of Procurement across a broad range of stakeholders and lead efforts to elevate general Procurement IQ across Opendoor<li> <ul><p><b>Skills Needed<b> <p><ul><li>Deep understanding and intellectual curiosity for Procurement operations strategies and technologies<li> <li>Experience in developing and executing procurement category strategies including ability to conduct data driven analysis of spend and contracts to identify opportunities<li> <li>Proven experience in negotiating cost savings across a broad range of categories including SaaS cloud consulting and HR<li> <li>Experience in developing and implementing Procurement processes across sourcing P2P and vendor management<li> <li>Ability to influence and build rapport with senior stakeholders to establish strategic relationships generating YoY sourcing opportunities<li> <li>Savvy with contract negotiations and comfortable defending difficult positionsengaging in discussions with outside parties <li> <li>Some familiarity with data privacy and data security matters applicable to the tech industry Proven experience in leading coaching and mentoring junior members of the team to elevate and expand the sourcing value they can deliver<li> <li>Bachelors degree is required MBA or further advanced degree is desirable<li> <li>A minimum of +7 years of professional experience<li> <li>Proven ability with core vendor lifecycle management skills eg sourcing amp negotiation direct negotiation and competitive bid supplier management and performance supply market analysis category management<li> <li>Multiindirect category experience across different geographies <li> <li>Adaptable and willing to work in a changing environment where continual process improvement is expected<li> <li>Must be able to communicate clearly and effectively both verbal and in writing with all levels across all business functions<li> <ul><p><b>Bonus Points if<b> <p><ul><li>MBA or further education<li> <li>Direct spendcategory experience across multiple cities and states<li> <ul><p><b>Location<b> <p><p>Remote roles in the US are available in all states EXCEPT Hawaii Alaska Montana or any US Territories While this role is remote there is a strong preference for Atlanta DallasFt Worth or Phoenix<p> <p><b>Compensation<b> <p><p>Our compensation reflects the cost of labor across several US geographic markets and we pay differently based on those defined markets The US pay range for this position is <strong>$98400 $166800<strong> Max annually Pay within this range varies by work location and may also depend on jobrelated knowledge skills and experience Your recruiter can share more about the specific salary range for the job location during the hiring process We also offer a comprehensive package of benefits including paid time off<strong> <strong>12 paid holidays per year medicaldentalvision insurance basic life insurance and 401k to eligible employees<p> <p>LIRemote<br >LIJH1<p>
Enterprise Relationship Manager
Company: Opendoor
Location: Other US Location
Posted Apr 03, 2024
Opendoor, founded in 2014, aims to revolutionize the real estate industry by offering a digital, end-to-end customer experience for buying and selling homes. The company has facilitated over 100,000 transactions and continues to expand. The Relationship Manager role involves managing high-value customer accounts, focusing on platform training, product adoption, and revenue growth. The ideal candidate should have 7+ years of enterprise sales experience, CRM management proficiency, and a proven track record in strategic account management. The role offers a competitive compensation package and remote work opportunities across the US, excluding Hawaii, Alaska, Montana, and US Territories.
Senior Risk Researcher
Company: Opendoor
Location: Other US Location
Posted Mar 17, 2024
Opendoor is a company that aims to simplify the real estate process by providing a digital, end-to-end customer experience. They are looking for a Senior Risk Researcher to enhance their pricing and risk management frameworks using mathematical and computational techniques.
Sr Data Analyst, Finance & Strategy / Partnerships
Company: Opendoor
Location: Other US Location
Posted Apr 03, 2024
Opendoor, founded in 2014, aims to revolutionize the real estate industry by offering a digital, end-to-end customer experience for buying and selling homes. The company has facilitated over 100,000 transactions and continues to expand into new markets. The Business Intelligence team within the Finance & Strategy department is responsible for planning, building, interpreting, and advising on reporting to support strategic business decisions. The team is expected to learn in-depth context across the business and build data models for partner teams. The role is two levels removed from the CFO, offering high visibility and growth potential. The Partnerships team interfaces with third-parties to promote Opendoor's value proposition across various channels. The ideal candidate should have 6+ years of technical experience, strong SQL skills, and familiarity with data visualization/BI tools. Bonus points for real estate field experience, Python/machine learning skills, and past experience in finance, product, or operations teams.
Exclusives - Customer Care Associate
Company: Opendoor
Location: Phoenix – Mesa – Scottsdale, AZ
Posted Mar 13, 2024
<div><b><strong>About Opendoor<strong><b> <p>Founded in 2014 Opendoors mission is to empower everyone with the freedom to move We believe the traditional real estate process is broken and our goal is simple build a digital endtoend customer experience that makes buying and selling a home simple certain and fast We have assembled a dedicated team with diverse backgrounds to support more than 100000 homes bought and sold with us and the customers who have selected Opendoor as a trusted partner in handling one of their largest financial transactions But the work is far from over as we continue to grow in new markets Transforming the real estate industry takes tenacity and dedication It takes problem solvers and builders It takes a tight knit community of teammates doing the best work of their lives pushing one another to transform a complicated process into a simple one So where do you fit in Whether youre passionate about real estate people numbers words code or strategy we have a place for you Real estate is broken Come help us fix it<p> <div> <p><b>About the Team<b> <p><p>We are a startup within a startup a small crossfunctional team working on one of Opendoors next plays We believe that what got us here wont get us there and we need to constantly innovate to fully realize our mission of empowering everyone with the freedom to move<p> <p><br ><p><p>Were looking to grow our customer experience team on Opendoor Exclusives Youll work closely with our customers as they engage with the product and also with our Product team to make sure were meeting our customers needs<p> <p><b>Role Responsibilities<b> <p><ul><li>Explain multiple buying products to customers including options for purchasing sellerowned inventory Opendoorowned Exclusive inventory and Opendoorowned publicly listed inventory<li> <li>Ask engaging questions so that were able to learn about the customers jobs to be done and ensure we are building products that solve a real need<li> <li>Coordinate with internal seller experience partner team to help buyers tour and place offers on marketplace homes<li> <li>Curate and deliver customer feedback to crossfunctional teams helping to brainstorm ways we can evolve the product to better meet customer needs and pain points<li> <li>Hours may shift with business needs must have flexibility to work weekends expect ~50 of weekend days subject to change<li> <ul><p><b>Skills Needed<b> <p><ul><li>Strong communication skills both written and verbal You are both professional and friendly and put customers at ease<li> <li>Organized and a strong project manager you never let the ball drop no matter how many tasks you are working on<li> <li>A passion for helping customers and deep empathy<li> <li>You enjoy constant change amp innovation and thrives in an environment where processes are being developed as we go<li> <ul><p><b>Bonus Points if<b> <p><ul><li>You have experience working with cross functional teams including product and engineering to surface insights and work through challenges<li> <li>Youve demonstrated success working on new products and building things that have never existed before<li> <ul><p><b>Location<b> <p><p>Hybrid roles require role responsibilities to be performed in the office for a portion of the week with an option to work remotely Candidates must be based within a 50mile commuting distance of the specified office location <strong>Phoenix Arizona<strong><p> <p><b>Compensation<b> <p><p>Our compensation reflects the cost of labor across several US geographic markets and we pay differently based on those defined markets The US pay range for this position is $2731 $4846 hourly Pay within this range varies by work location and may also depend on jobrelated knowledge skills and experience Your recruiter can share more about the specific hourly range for the job location during the hiring process We also offer a comprehensive package of benefits including paid time off<strong> <strong>12 paid holidays per year medicaldentalvision insurance basic life insurance and 401k to eligible employees<p> <p><b>LinkedIn Hashtags<b> <p><p>LIHybrid<br >LIBS1<p> <p> <p>
Experience Partner
Company: Opendoor
Location: Phoenix – Mesa – Scottsdale, AZ
Posted Mar 13, 2024
<div><b><strong>About Opendoor<strong><b> <p>Founded in 2014 Opendoors mission is to empower everyone with the freedom to move We believe the traditional real estate process is broken and our goal is simple build a digital endtoend customer experience that makes buying and selling a home simple certain and fast We have assembled a dedicated team with diverse backgrounds to support more than 100000 homes bought and sold with us and the customers who have selected Opendoor as a trusted partner in handling one of their largest financial transactions But the work is far from over as we continue to grow in new markets Transforming the real estate industry takes tenacity and dedication It takes problem solvers and builders It takes a tight knit community of teammates doing the best work of their lives pushing one another to transform a complicated process into a simple one So where do you fit in Whether youre passionate about real estate people numbers words code or strategy we have a place for you Real estate is broken Come help us fix it<p> <div> <p><b>About the Team<b><p> <p>The Experience Partner role is a unique opportunity that combines the elements of customer service consultative sales and operations Based out of Phoenix you will serve as the main point of contact for customers across the country who are looking to sell their home and move onto the next phase of their lives These transactions can be stressful for people as they might be selling the house they raised their family in or trying to buy their dream home As their Experience Partner you have the opportunity to guide them through that journey <p> <p>To create peace of mind you will build a personal relationship that enables you to anticipate your customers needs and tailor their experience If you get your energy from empowering people problem solving and turning any situation into an incredible experience then this role is for you<p> <p><b>Role Responsibilities<b><p> <ul><li>Connect personally with your customers in order to discover and provide their ideal customer experience through phone calls video calls emails and text messages <li> <li>Guide customers through the entire Opendoor home selling process as the customers main point of contact <li> <li>Personally manage customer needs and protect timelines for transactions in an organized professional and friendly manner<li> <li>Be there to support your customers Experience Partners work across multiple shifts including weekends to ensure our customers are taken care of<li> <li>Work closely with worldclass teams to rapidly build better processes tools and a customer experience<li> <li>Adapt to changes and provide feedback as we iterate to build new products that empower everyone with the freedom to move<li> <li>Manage a pipeline of customers and drive towards conversion to multiple Opendoor products proactively reaching out and following up with them throughout the life of their Opendoor offer<li> <ul><p><b>Skills Needed<b><p> <ul><li>At least 3 years of experience in phone based sales or customer service <li> <li><strong>Skilled communicator<strong> You love talking to customers on the phone You are curious and empathetic You want to understand your customers and what brought them to Opendoor You have a high level of EQ to help connect them to the best Opendoor product<li> <li><strong>Results oriented and competitive<strong> You are disciplined and looking to convert customers to any number of Opendoor products through strong follow up sales and conversational skills You are motivated by being a top performer and measuring well against our success metrics You are driven by picking up the phone and enjoy the challenge of explaining a complex concept multiple times a day<li> <li><strong>All about the team<strong> You thrive on empowering others and taking the time to nurture growth in your teammates Before anyone asks youre always there to lend extra capacity when the team gets overextended You take pride and ownership over being able to consistently provide for both your teammates and your customers<li> <li><strong>Coachable and adaptive<strong> You crave feedback and receive it with enthusiasm seeking out opportunities to become a better operator You work well in ambiguity feel comfortable contextshifting and adapt quickly to changing processes and tools<li> <ul><p><b>Location<b><p> <p>Hybrid roles require role responsibilities to be performed in the office for a portion of the week with an option to work remotely Candidates must be based within a 50mile commuting distance of the specified office location <strong>Phoenix Arizona<strong><p> <p><b>Compensation<b><p> <p>Our compensation reflects the cost of labor across several US geographic markets and we pay differently based on those defined markets The US pay range for this position is $2731 $4096 hourly Pay within this range varies by work location and may also depend on jobrelated knowledge skills and experience Your recruiter can share more about the specific hourly range for the job location during the hiring process We also offer a comprehensive package of benefits including paid time off<strong> <strong>12 paid holidays per year medicaldentalvision insurance basic life insurance and 401k to eligible employees<p> <p>LIHybrid<br > LIBS1<p> <p> <p>
Staff Product Designer
Company: Opendoor
Location: San Francisco, CA
Posted Mar 13, 2024
<div><b><strong>About Opendoor<strong><b> <p>Founded in 2014 Opendoors mission is to empower everyone with the freedom to move We believe the traditional real estate process is broken and our goal is simple build a digital endtoend customer experience that makes buying and selling a home simple certain and fast We have assembled a dedicated team with diverse backgrounds to support more than 100000 homes bought and sold with us and the customers who have selected Opendoor as a trusted partner in handling one of their largest financial transactions But the work is far from over as we continue to grow in new markets Transforming the real estate industry takes tenacity and dedication It takes problem solvers and builders It takes a tight knit community of teammates doing the best work of their lives pushing one another to transform a complicated process into a simple one So where do you fit in Whether youre passionate about real estate people numbers words code or strategy we have a place for you Real estate is broken Come help us fix it<p> <div> <p><b>About the Team<b> <p><p>Opendoor is looking for a Staff Product Designer to help build the future of our consumer experience As a designer on the Growth team youll have clear measurable impact on the business ranging from revolutionizing the topoffunnel system to onboarding new customers and reengaging existing ones sitting on the fence<p> <p>We appreciate designers who think deeply about people and processes not just pixels and love getting their hands dirty with customer research The ideal designer for this team has experience building serviceoriented consumer products<p> <p><b>Role Responsibilities<b> <p><ul><li><strong>Ideate<strong> Work with Product Engineering Researchand Operations to design and visualize prototype the future of our endtoend customer experience<li> <li><strong>Research<strong> Partner with Research to conduct user interviews and determine common pain points product improvements and priorities Conduct lightweight research independently to inform design decisions<li> <li><strong>Create<strong> Design information architecture diagrams wireframes flows highfidelity mockups and prototype for your features<li> <li><strong>Communicate<strong> Showcase your vision and rationale behind design decisions to stakeholders and your team<li> <li><strong>Collaborate<strong> Work closely with Product Engineering and Operations to validate the feasibility of your work and ensure highquality implementation<li> <ul><p><b>Skills Needed<b> <p><ul><li><strong>Experience<strong> At least 8 years of relevant experience as an individual contributor on an inhouse product design team<li> <li><strong>Portfolio<strong> A portfolio with native andor web projects that highlights your approach to problem solving as well as the solutions themselves Case studies should demonstrate your skills in research user experience visual design and interaction design<li> <li><strong>Figma Mastery <strong>You live and breathe within Figma where youve mastered the essential elements of design<li> <li><strong>Prototyping<strong> Strong skills using rich interactive prototyping within Figma andor tools like Framer<li> <li><strong>Communication<strong> Excellent communication and storytelling skills in writing and in speaking Has a welldefined design process<li> <li><strong>Teamwork<strong> Experience partnering with Product Engineering and Research to craft broader product strategy<li> <ul><p><b>Bonus Points if<b> <p><ul><li><strong>Mentoring<strong> Experience guiding and mentoring other members of the Product Design team<li> <li><strong>Design systems<strong> Experience building design systems collaboratively from the ground up<li> <li><strong>Coding <strong>Understanding of frontend frameworks like Angular and React Frontend development skills are a plus<li> <ul><p><b>Location<b> <p><p>Hybrid Hybrid roles require role responsibilities to be performed in the office for a portion of the week with an option to work remotely Candidates must be based within a 50mile commuting distance of the specified office location<p> <p><b>Compensation<b> <p><p>Our compensation reflects the cost of labor across several US geographic markets and we pay differently based on those defined markets The US pay range for this position is $180000 $270000 annually Pay within this range varies by work location and may also depend on jobrelated knowledge skills and experience Your recruiter can share more about the specific salary range for the job location during the hiring process We also offer a comprehensive package of benefits including paid time off<strong> <strong>12<strong> <strong>paid holidays per year medicaldentalvision insurance basic life insurance and 401k to eligible employees<p> <p>LIHybrid<br >LIAW2<p> <p> <p>
Quantitative Risk Manager
Company: Opendoor
Location: Other US Location
Posted Mar 17, 2024
<div><b><strong>About Opendoor<strong><b> <p>Founded in 2014 Opendoors mission is to empower everyone with the freedom to move We believe the traditional real estate process is broken and our goal is simple build a digital endtoend customer experience that makes buying and selling a home simple certain and fast We have assembled a dedicated team with diverse backgrounds to support more than 100000 homes bought and sold with us and the customers who have selected Opendoor as a trusted partner in handling one of their largest financial transactions But the work is far from over as we continue to grow in new markets Transforming the real estate industry takes tenacity and dedication It takes problem solvers and builders It takes a tight knit community of teammates doing the best work of their lives pushing one another to transform a complicated process into a simple one So where do you fit in Whether youre passionate about real estate people numbers words code or strategy we have a place for you Real estate is broken Come help us fix it<p> <div> <p><b>About the Team<b><p> <p>Opendoor a leading techdriven real estate platform is seeking a Risk Quant to join the Risk Management team We are looking for a candidate who can bring a unique blend of skills in creating datadriven insights market and business modeling and Pythonbased algorithm development<p> <p><b>Role Responsibilities<b><p> <ul><li>Develop and refine quantitative models to assess various types of risks including market operational and product risks for Opendoors businesses<li> <li>Leverage market and operational data to derive insights from market trends economic indicators and internal data sets Present findings to stakeholders to inform strategic decisions and create systems and processes that produce structured decisionmaking<li> <li>Work closely with crossfunctional teams including finance data science and operations to align risk management strategies with company objectives Prepare and present regular risk reports to management and stakeholders<li> <li>Stay abreast of the latest research and methodologies and continually refine and advance our risk management strategies<li> <ul><p><b>Skills Needed<b><p> <ul><li>Masters degree in Finance Economics Statistics or a related quantitative field<li> <li>Proven experience in developing Pythonbased algorithms for complex financial models<li> <li>Excellent verbal and written communication skills with the ability to explain complex concepts to nontechnical stakeholders<li> <li>Strong understanding of market dynamics Real estate market experience is a plus<li> <li>Ability to translate theoretical models into practical actionable strategies<li> <li>Excellent problemsolving skills and the ability to work in a fastpaced evolving environment<li> <ul><p><b>Bonus Points if<b><p> <ul><li>CFA Designation<li> <li>GARP FRM Accreditation<li> <li>Professional experience with CVXPy<li> <ul><p><b>Location<b><p> <p>Remote roles in the US are available in all states EXCEPT Hawaii Alaska Montana or any US Territories Strong preference for San Francisco or New York City<p> <p><b>Compensation<b><p> <p>Our compensation reflects the cost of labor across several US geographic markets and we pay differently based on those defined markets The pay range for most locations in the US is <strong>$124000 $192500 <strong>annually In the SF Bay Area of California Seattle and New York City Metro area the base salary range is <strong>$<em>155200<em><strong><strong> $<strong><strong><em>213400<em><strong><strong><strong> Pay within the range varies by work location and may also depend on jobrelated knowledge skills and experience Your recruiter can share more about the specific salary range for the job location during the hiring process We also offer a comprehensive package of benefits including paid time off<strong> <strong>12<strong> <strong>paid holidays per year medicaldentalvision insurance basic life insurance and 401k to eligible employees<p> <p>LIRemote<br > LIJH1<p> <p> <p>