Jobs at Ortho Clinical Diagnostics
329,976 open positions
Customer Support Agent
Company: Journey Clinical
Location: USA
Posted May 05, 2024
Journey Clinical is a healthtech platform dedicated to transforming mental health by expanding access to Psychedelic-Assisted Psychotherapy, starting with Ketamine-Assisted Psychotherapy (KAP). They have recently closed a successful Series A round and are backed by top-tier investors. The company is building an inclusive workplace with a mission-driven culture, offering growth opportunities and a high level of freedom. The role involves managing therapist questions, providing support, and collaborating with cross-functional teams to improve processes. The ideal candidate is a team player with 3+ years of client service experience, 2+ years in the medical industry, and knowledge of CRM systems. The company offers a competitive salary, flexible hours, and the chance to make a positive impact on mental health.
Senior Program Manager - Hematology
Company: Beckman Coulter Diagnostics
Location: Miami, FL
Posted May 02, 2024
<p><b>Wondering whats within Beckman Coulter Diagnostics Take a closer look<b> <p> <p>At first glance youll see that for more than 80 years weve been dedicated to advancing and optimizing the laboratory to move science and healthcare forward Join a team where you can be heard be supported and always be yourself Were building a culture that celebrates backgrounds experiences and perspectives of all our associates Look again and youll see we are invested in you providing the opportunity to build a meaningful career be creative and try new things with the support you need to be successful <p> <p>Beckman Coulter Diagnostics is proud to work alongside a community of six fellow Diagnostics Companies at Danaher Together were working at the pace of change to improve patient lives with diagnostic tools that address the worlds biggest health challenges <p> <p>The Senior Program Manager for Beckman Coulter Diagnostics is responsible for leading fastpaced crossfunctional teams to deliver new products aligned with strategic business priorities <p> <p>This position is part of the Hematology and Urinalysis Business Unit located in Miami FL and will be a hybrid role At Beckman Coulter our vision is to relentlessly reimagine healthcare one diagnosis at a time <p> <p>You will be a part of the Hematology Program Management team and report to the Director of Program Management responsible for delivering strategic projects to meet business needs If you thrive in a fastpaced and creative role and want to work to build worldclass technology impacting human health read on <p> <p><b>In this role you will have the opportunity to<b> <p> <ul><li>Lead high visibility programs utilizing your experience and the Danaher Business System DBS tools to maximize efficiency and quality for criticaltothebusiness product launches communicate budget schedule resources and performance to QCD Quality Cost Delivery metrics for the programs you lead<li> <li>Maintain continuous alignment of program scope with strategic business objectives and utilize advanced skills in leadership communication influence crosscultural awareness negotiation and conflict resolution<li> <li>Lead new ventures within the hematology team by building and adapting new processes to meet evolving business needs requiring an appetite and aptitude for leading through ambiguity<li> <li>Implement program management best practices to develop a work standard for strategic product obsolescence programs<li> <li>Work crossfunctionally and collaborate frequently with Research and Development Clinical Affairs Operations Quality Regulatory Product Management and other functional groups to ensure ontime project delivery and to work to continually optimize processes for more efficient product development<li> <li>Make or facilitate project tradeoff decisions within the boundaries of the approved project contract Strategize with Business Unit management to define support and implement functional infrastructure to support the needs of the business globally<li> <ul><p><b>The essential requirements of the job include<b> <p> <ul><li>Bachelors degree in life science business management or related field with preference for 14+ years of relevant experience or a Masters degree with 12+ years experience or a Doctoral degree with 9+ years experience<li> <li>Prefer 5 years of related work experience in scientific or engineering field prefer a minimum of 35 years in program or project management<li> <li>Strong motivational leadership and executive communication skills with the ability to influence others without direct authority<li> <li>Experience delivering product in regulated markets RUO IVD IVDR<li> <ul><p><b>It would be a plus if you also possess previous experience in<b> <p> <ul><li>Project Management Professional PMP certification or similar certification<li> <li>Technical knowledge of hematology diagnostic systems<li> <li>Experience with product commercialization efforts<li> <ul><p>LIKW4 <p> <p>At Beckman Coulter Diagnostics we believe in designing a better more sustainable workforce We recognize the benefits of flexible hybrid working arrangements for eligible roles and are committed to providing enriching careers no matter the work arrangement This position is eligible for a hybrid work arrangement in which you can work part of the time at the Company location identified above and part of the time remotely from your home Additional information about this hybrid work arrangement will be provided by your interview team Explore the flexibility and challenge that working for Beckman Coulter Diagnostics can provide <p> <p>This job is also eligible for bonusincentive pay <p> <p>We offer comprehensive package of benefits including paid time off medicaldentalvision insurance and 401k to eligible employees <p> <p>Note No amount of pay is considered to be wages or compensation until such amount is earned vested and determinable The amount and availability of any bonus commission benefits or any other form of compensation and benefits that are allocable to a particular employee remains in the Companys sole discretion unless and until paid and may be modified at the Companys sole discretion consistent with the law <p> <p>At Danaher we bring together science technology and operational capabilities to accelerate the reallife impact of tomorrows science and technology We partner with customers across the globe to help them solve their most complex challenges architecting solutions that bring the power of science to life Our global teams are pioneering whats next across Life Sciences Diagnostics Biotechnology and beyond For more information visit wwwdanahercom <p> <p>Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race color national origin religion sex age marital status disability veteran status sexual orientation gender identity or other characteristics protected by law We value diversity and the existence of similarities and differences both visible and not found in our workforce workplace and throughout the markets we serve Our associates customers and shareholders contribute unique and different perspectives as a result of these diverse attributes <p> <p>The EEO posters are available here <p> <p>We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to perform crucial job functions and to receive other benefits and privileges of employment Please contact us at applyassistancedanahercom to request accommodation<p>
Integration Developer
Company: Endpoint Clinical
Location: Remote
Posted May 07, 2024
The Integration Developer role involves developing solutions connecting Endpoint and partners' external systems, working closely with Operations personnel. Responsibilities include understanding design documents, making modifications and enhancements, ongoing interaction across departments, converting requirements into technical solutions, and working on projects from requirements to launch. Required skills include a Bachelor's degree, 3-5 years of system design and development experience, IRT/RTSM Experience, and proficiency in .NET, ASP.NET, C#/Java, RESTful APIs, SOAP web services, process orchestration, and message queue protocols. Strong attention to detail, organizational skills, communication skills, and active listening are also required.
Associate Marketing Communications Manager
Company: Delfi Diagnostics
Location: Remote
Posted May 02, 2024
DELFI Diagnostics is a company that is developing next-generation, blood-based tests to detect cancer. They prioritize solutions that have the potential to save lives on a global scale. The company values diversity and is an equal opportunity employer.
Team Manager, Account Onboarding
Company: Journey Clinical
Location: USA
Posted May 08, 2024
Journey Clinical is a healthtech platform that aims to revolutionize mental health treatment by expanding access to Psychedelic-Assisted Psychotherapy, starting with Ketamine-Assisted Psychotherapy (KAP). The company has recently secured a successful Series A round from top-tier investors. They are seeking an experienced team leader to oversee a team of Member Success Coaches, responsible for onboarding and training new therapist clients. The role is remote and offers flexible working hours, competitive compensation, and opportunities for career growth in a cutting-edge industry.
Senior Manager, Total Rewards
Company: Beckman Coulter Diagnostics
Location: Other US Location
Posted May 06, 2024
<p><b>Wondering whats within Beckman Coulter Diagnostics Take a closer look<b> <p> <p>At first glance youll see that for more than 80 years weve been dedicated to advancing and optimizing the laboratory to move science and healthcare forward Join a team where you can be heard be supported and always be yourself We are building a culture that celebrates backgrounds experiences and perspectives of all our associates Look again and you will see we are invested in you providing the opportunity to build a meaningful career be creative and try new things with the support you need to be successful <p> <p>Beckman Coulter Diagnostics is proud to work alongside a community of fellow Diagnostics Companies at Danaher Together we are working at the pace of change to improve patient lives with diagnostic tools that address the worlds biggest health challenges <p> <p>If you are a midcareer to experienced compensation professional or an HR business partner looking to try something different come join our team You will be a part of a global organization where you will have an opportunity to make a meaningful contribution to the business while being involved in a variety of exciting diverse global projects and initiatives <p> <p>Reporting directly to the Director Total Rewards amp Analytics the <b>Total Rewards Sr Manager<b> will serve as a business partner to the global human resources organization and business leaders consulting on and supporting all aspects of broadbased compensation and benefits administration The Manager will have a combination of both global and regional support responsibilities This position can be located in Brea CA or Chaska MN <p> <p><b>In this role you will have the opportunity to<b> <p> <ul><li>Lead and manage key compensation life cycle events including annual merit planning variable pay administration and equity processes This includes ensuring timely and accurate execution of these processes<li> <li>Provide clear interpretation guidance and training on Beckman Coulters compensation philosophy policies and practices to associates leaders and other stakeholders This will help ensure a consistent understanding and alignment across the organization<li> <li>Collaborate with crossfunctional teams to develop and implement competitive compensation packages that attract and retain top talent This involves analyzing market data benchmarking and aligning total rewards programs with industry standards<li> <li>Utilize the Global Career and Reward Framework to guide the organization in job mapping leveling and career development Actively participate in GCRF governance to ensure alignment with organizational goals<li> <li>Act as a trusted advisor to HR and business leaders on employmentrelated matters that impact compensation and benefits This includes collaborating with work councils identifying potential compliance issues and discussing internal policies such as pay transparency<li> <li>Develop effective communication strategies to drive associate awareness and understanding of total rewards These strategies will help associates understand how they can benefit from Beckman Coulters total rewards programs and how they can maximize their rewards<li> <li>Stay informed about external trends and best practices in compensation and rewards Proactively recommend changes to ensure Beckman Coulter remains competitive in attracting and retaining top talent in the marketplace<li> <ul><p><b>The essential requirements of the job include <b> <p> <ul><li>Bachelors degree with 14+ years experience or Masters degree in field with 12+ years experience<li> <li>Knowledge of compensation practices and principles and the changing global regulatory landscape previous experience driving the annual compensation process either as a compensation analyst or HR business partner preferred<li> <li>Excellent interpersonal written and oral communication skills Ability to communicate to different audiences at various levels of the organization globally<li> <li>Intermediate to advanced skills in Excel Word and PowerPoint<li> <li>Ability to manage highly sensitive confidential data in a professional manner and customer Service oriented high sense of urgency and professionalism<li> <ul><p><b>It would be a plus if you also possess previous experience in<b> <p> <ul><li>Workday<li> <li>Working with a geographically dispersed team understanding of client groups in Europe Middle EastAfrica and Asia Pacific in addition to the USA<li> <li>Advanced Understanding of US Health and Welfare and Retirement benefit plans<li> <ul><p>At Beckman Coulter Diagnostics we believe in designing a better more sustainable workforce Explore the flexibility and challenge that working for Beckman Coulter Diagnostics can provide which is why well empower you to push the boundaries of whats possible <p> <p>Beckman Coulter Diagnostics a Danaher operating company offers a broad array of comprehensive competitive benefit programs that add value to our lives Whether its a health care program or paid time off our programs contribute to life beyond the job Check out our benefits at danaherbenefitsinfocom <p> <p>The salary range for this role is $160000 $185000 This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting We may ultimately pay more or less than the posted range This range may be modified in the future <p> <p>This job is also eligible for bonusincentive pay <p> <p>We offer comprehensive package of benefits including paid time off medicaldentalvision insurance and 401k to eligible employees <p> <p>Note No amount of pay is considered to be wages or compensation until such amount is earned vested and determinable The amount and availability of any bonus commission benefits or any other form of compensation and benefits that are allocable to a particular employee remains in the Companys sole discretion unless and until paid and may be modified at the Companys sole discretion consistent with the law <p> <p>At Danaher we bring together science technology and operational capabilities to accelerate the reallife impact of tomorrows science and technology We partner with customers across the globe to help them solve their most complex challenges architecting solutions that bring the power of science to life Our global teams are pioneering whats next across Life Sciences Diagnostics Biotechnology and beyond For more information visit wwwdanahercom <p> <p>Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race color national origin religion sex age marital status disability veteran status sexual orientation gender identity or other characteristics protected by law We value diversity and the existence of similarities and differences both visible and not found in our workforce workplace and throughout the markets we serve Our associates customers and shareholders contribute unique and different perspectives as a result of these diverse attributes <p> <p>The EEO posters are available here <p> <p>We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to perform crucial job functions and to receive other benefits and privileges of employment Please contact us at applyassistancedanahercom to request accommodation<p>
Product Sales Executive II, Chem/IA
Company: Beckman Coulter Diagnostics
Location: Pittsburgh, PA
Posted May 04, 2024
<p>Wondering whats within Beckman Coulter Diagnostics Take a closer look <p> <p>At first glance youll see that for more than 80 years weve been dedicated to advancing and optimizing the laboratory to move science and healthcare forward Join a team where you can be heard be supported and always be yourself Were building a culture that celebrates backgrounds experiences and perspectives of all our associates Look again and youll see we are invested in you providing the opportunity to build a meaningful career be creative and try new things with the support you need to be successful <p> <p>Beckman Coulter Diagnostics is proud to work alongside a community of six fellow Diagnostics Companies at Danaher Together were working at the pace of change to improve patient lives with diagnostic tools that address the worlds biggest health issues <p> <p>We are looking for a Product Sales Executive who knows how to work collaboratively with a teambased sales strategyfor both new and existing customers You will be responsible for positioning Chemistry and Immunoassay solutions into hospitals and reference laboratories <p> <p>As our new PSE your goal will be to accurately anticipate the needs of customers and execute on a sales strategy to help us become the technical vendor of choice You will use your experience in laboratory workflow to effectively position our solutions hardware reagents systems and applications in the Chemistry and Immunoassay space <p> <p>You will be part of the North American Commercial Organization and will report to a Regional Sales Manager who will coach you in using funnel management to design and implement your sales plan and achieve your sales and financial goals Leaders at Beckman Coulter focus on the growth and development of our associates so if youre looking to grow and take that next step in your career we invite you to read on <p> <p>Join a team where you can be heard be supported and always be yourself At Beckman Coulter a Danaher company were building a culture that celebrates backgrounds experiences and perspectives of all our associates You will work remotely from your home office and work with customers in the field <p> <p><b>In this role you will have the opportunity to<b> <p> <ul><li>Serve as the Subject Matter Expert in Chemistry and Immunoassay and predominantly call on customers who are in the active sales cycle<li> <li>Develop and execute creative strategies to influence the decision criteria and utilize tactics to close the sale and effectively link Beckman Coulters Chemistry and Immunoassay solutions to the technical financial and business needs of the customer<li> <li>Strategically use internal and external resources including Service Applications Laboratory Automation and Clinical Information Technology Specialists Leadership and Client Services to build and execute upon an account strategy<li> <li>Implement the sales plan designed to achieve established sales and financial goals<li> <li>Handle a longterm sales cycle often years to develop with many different stakeholders at the account<li> <ul><p><b>The essential requirements of the job include<b> <p> <ul><li>Bachelors degree preferably in a science field with 23 years capital sales experience in hospital or laboratory setting or 5+ years direct experience as a Medical Technologist<li> <li>Must be willing to travel 50 75 should possess excellent time and territory management habits<li> <li>Working knowledge of laboratory workflow workload demands and Chemistry and Immunoassay system needs in a hospital laboratory<li> <li>Solid understanding of tactical sales skills prospecting qualifying closing and growing existing customers<li> <li>Strong communication and presentation skills as well as the ability to conduct a clear concise and accurate technical presentation and ability to effectively overcome customer objections and win their business<li> <ul><p><b>It would be a plus if you also possess previous experience in<b> <p> <ul><li>Working experience with distribution channels is a plus<li> <li>Working experience of performing live instrument demonstrations<li> <ul><p>At Beckman Coulter Diagnostics we believe in designing a better more sustainable workforce We recognize the benefits of flexible remote working arrangements for eligible roles and are committed to providing enriching careers no matter the work arrangement This position is eligible for a remote work arrangement in which you can work remotely from your home Additional information about this remote work arrangement will be provided by your interview team Explore the flexibility and challenge that working for Beckman Coulter Diagnostics can provide <p> <p>The salary range for this role is $85000 $100000 This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting We may ultimately pay more or less than the posted range This range may be modified in the future <p> <p>This job is also eligible for bonusincentive pay <p> <p>We offer comprehensive package of benefits including paid time off medicaldentalvision insurance and 401k to eligible employees <p> <p>Note No amount of pay is considered to be wages or compensation until such amount is earned vested and determinable The amount and availability of any bonus commission benefits or any other form of compensation and benefits that are allocable to a particular employee remains in the Companys sole discretion unless and until paid and may be modified at the Companys sole discretion consistent with the law <p> <p>LICV1 <p> <p>LIRemote <p> <p>At Danaher we bring together science technology and operational capabilities to accelerate the reallife impact of tomorrows science and technology We partner with customers across the globe to help them solve their most complex challenges architecting solutions that bring the power of science to life Our global teams are pioneering whats next across Life Sciences Diagnostics Biotechnology and beyond For more information visit wwwdanahercom <p> <p>Given the essential job duties of this position the employee is required to be fully vaccinated against COVID19 as a condition of employment subject to reasonable accommodation and applicable law <p> <p>Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race color national origin religion sex age marital status disability veteran status sexual orientation gender identity or other characteristics protected by law We value diversity and the existence of similarities and differences both visible and not found in our workforce workplace and throughout the markets we serveOur associates customers and shareholders contribute unique and different perspectives as a result of these diverse attributes <p> <p>The EEO posters are available here <p> <p>We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to perform crucial job functions and to receive other benefits and privileges of employment Please contact us at applyassistancedanahercom to request accommodation<p>
Chief of Staff
Company: Endpoint Clinical
Location: Raleigh-Durham, NC
Posted May 03, 2024
<p><b>Position Overview<b><p> <p><span>We are seeking a seasoned and strategic individual to support our Chief Executive Officer CEO in executing our companys vision and strategic objectives Reporting directly to the CEO and supporting other CSuite executives the Chief of Staff COS will play a crucial role in increasing the companys topline and profitability spearheading market understanding process optimization and ongoing business review initiatives The ideal candidate will be a proactive and resourceful leader capable of managing highlevel initiatives fostering crossfunctional collaboration and driving operational efficiency<span><p> <p><span> <span><p> <p><span>This role is an onsite fulltime role in Research Triangle Park NC<span><p> <p><b>Responsibilities<b> <p><ul><li>Strategic Planning Lead and drive the strategic planning process anticipating technology and competitive environment change Collaborate closely with the CEO to develop and execute the companys strategic initiatives ensuring alignment with longterm goals and objectives <li> <li>Process Innovation and Improvement Develop and implement new processes to maximize value delivery and optimize existing processes<li> <li>CrossFunctional Collaboration and Communication Facilitate communication and collaboration across departments ensuring seamless alignment and integration of key initiatives Effectively communicate and cascade strategy foster continuous knowledge sharing and best practices across the organization<li> <li>Project Management Oversee critical projects and initiatives from conception to completion ensuring timely delivery and successful implementation<li> <li>Performance Monitoring Establish and maintain key performance metrics and dashboards to track progress against strategic goals identifying opportunities for improvement<li> <li>Analytics provide oversight and report progress on strategy execution of both initiatives and investments identifying key metrics working with the business to ensure risks are managed and the programs deliver the anticipated benefits <li> <li>Risk Management Anticipate potential risks and challenges to the companys success developing proactive mitigation strategies to safeguard against adverse outcomes<li> <li>Stakeholder Engagement Build and maintain strong relationships with internal and external stakeholders including board members investors and partners representing the CEO and company with professionalism and integrity<li> <li>Executive Support Act as a trusted advisor and confidant to the CEO providing strategic counsel managing priorities and ensuring effective decisionmaking<li> <li>Identify major focus areas to guide our efforts and investments<li> <li>Special Projects Lead and support ad hoc projects and initiatives as directed by the CEO demonstrating flexibility and adaptability in responding to evolving priorities<li> <li><br ><li> <ul><p><b>Education<b> <p><ul><li>Bachelors degree required preferably in Marketing Communications BusinessFinance or related field<li> <li>MBA or related advanced degree preferred<li> <ul><p><b>Experience<b> <p><ul><li>812 years of experience in consulting technology business strategy or healthcarerelated fields<li> <li>Proven experience in a senior leadership role preferably as a Chief of Staff or similar position supporting Csuite executives<li> <li>5+ years of experience in a management or similar corporate position<li> <li><br ><li> <ul><p><b>Skills<b> <p><ul><li>Highly collaborative adaptable and resourceful with a proactive and solutionoriented mindset<li> <li>Strong interpersonal and communication skills with the ability to build consensus influence decisionmaking and negotiate effectively<li> <li>High level of integrity discretion and professionalism with the ability to handle confidential information with sensitivity and tact<li> <li>Demonstrated ability to think strategically datadriven approach to decisionmaking Adept at leveraging analytics tools and marketing technologies to identify key issues and value drivers and translate strategic insights into an appropriate analytical framework<li> <li>Exceptional analytical skills with a track record of driving results in a complex and fastpaced environment<li> <li>Excellent communication skills with the ability to effectively articulate complex concepts present complex information build consensus and influence stakeholders at all levels of the organization<li> <li>Strong leadership skills with the ability to inspire and motivate teams foster collaboration and drive results in a dynamic fastpaced setting<li> <li>Experience working with crossfunctional teams and managing complex projects with multiple stakeholders and competing priorities<li> <li>Strong business acumen and presentation skills<li> <li>Ability to travel domestic and international up to 20<li> <ul>
IRT Integrations Project Manager
Company: Endpoint Clinical
Location: Remote
Posted May 03, 2024
<p><b>About Us<b><p> <p><br ><p> <p>Endpoint is an interactive response technology IRT® systems and solutions provider that supports the life sciences industry Since 2009 we have been working with a single vision in mind to help sponsors and pharmaceutical companies achieve clinical trial success Our solutions realized through the proprietary PULSE® platform have proven to maximize the supply chain minimize operational costs and ensure timely and accurate patient dosing Endpoint is headquartered in Wakefield Massachusetts with offices across the United States Europe and Asia Endpoint is a subsidiary of Fortrea Holdings Inc<p> <p><br ><p> <p><b>Position Overview<b><p> <p>The Project Manager Integrations is focused on centralized integration solutions instrumental in the design creation and management of the integration solutions that connect Endpoint to our external partners systems as well as driving efforts for internal integrations This individual will work across departments and disciplines such as Product Engineering Operations Support Services and IT to facilitate quality reliability and availability of endpoints systems<p> <p><br ><p> <p>The PM Integrations will also perform as a technical bridge between Business and Development teams and will serve as a technical liaison when interfacing with clients Endpoints value of customer obsession will be liberally applied both to internal and external customers<p> <p><br ><p> <p>The PM Integrations will oversee implementations of integrations that leverage technical expertise focusing on how the integrations work with Endpoint products with an emphasis on scalability efficiency costeffectiveness and ease of installation and maintenance They will work closely with internal technical teams to write user stories and requirements and collaborate with counterparts across the company to keep projects appropriately resourced and on time<p> <p><b>Responsibilities <b> <p><ul><li>Facilitate troubleshooting efforts<li> <li>Serve as an escalation point for Operations to help triage and troubleshoot existing integrations or provide advice on novel integrations<li> <li>Work across various organizations to quickly triage and resolve complex issues<li> <li>Author and manage standardizedbase Endpoint integration specifications<li> <li>Translate Central Integrations strategy and systems requirements into detailed technical user and maintenance requirements <li> <li>Collaborate with stakeholders on Central Integrations releases rollout and training<li> <li>Provide reporting on the progress of the projects and proactively address issues<li> <li>Consult with company stakeholders and clients on system capabilities and implementations<li> <li>Identify proactive measures for monitoring logging and visibility into the health of Endpoints environments<li> <li>Drive initiatives and efforts to produce solutions for production incidents related to products integrations and escalated services<li> <li>Have awareness of all Endpoint systems and integrations and help facilitates issue resolution<li> <li>Participate in product and feature design reviews to ensure scalable and reliable solutions are developed<li> <ul><p><b>Education<b> <p><ul><li>Bachelors degree in Computer Science Electrical Engineering or equivalent work experience<li> <ul><p><b>Experience<b> <p><ul><li>Minimum 3 years of experience as a Project Manager within the IRT industry<li> <li>Experience supporting IRTs that integrate with EDCs clinical technologies lab systems etc <li> <li>Experience in complex system analysis and simulations<li> <li>Experience in design and build of highaccuracy and highreliability systems<li> <li>Experience in design creation and optimization of distributed applications<li> <li>Working knowledge of SQL is a plus<li> <li>Experience in DesignArchitecture of AWS Microsoft Azure and hybrid cloud solutions is a plus<li> <ul><p><b>Skills<b> <p><ul><li>Strong attention to detail <li> <li>Excellent organizational and time management skills<li> <li>Excellent communication skills <li> <li>Must have strong technical and interpersonal skills<li> <li>Excellent troubleshooting skills<li> <p><br ><p> <ul><p> <p><p>Endpoint Clinical does not accept unsolicited resumes from search firms or any other third parties Any unsolicited resume sent to Endpoint Clinical will be considered Endpoint Clinical property and Endpoint Clinical will not pay a fee should it hire the subject of any unsolicited resume<p> <p><br ><p> <p>LIMT LIRemote<p> <p><p>
Associate Production Support Analyst
Company: Endpoint Clinical
Location: Remote
Posted May 03, 2024
<p><b>About Us<b><p> <p><br ><p> <p>Endpoint is an interactive response technology IRT® systems and solutions provider that supports the life sciences industry Since 2009 we have been working with a single vision in mind to help sponsors and pharmaceutical companies achieve clinical trial success Our solutions realized through the proprietary PULSE® platform have proven to maximize the supply chain minimize operational costs and ensure timely and accurate patient dosing Endpoint is headquartered in Wakefield Massachusetts with offices across the United States Europe and Asia Endpoint is a subsidiary of Fortrea Holdings Inc<p> <p><br ><p> <p><b>Position Overview<b><p> <p><br ><p> <p>The <b>Associate Production Support Analyst APSA <b>is the primary contact for end users of endpoint Interactive Response Technology IRT systems The person in this role will work independently with guidance from the PSA Senior PSA or Lead PSA The role requires interaction with internal study teams and external customers<p> <p><br ><p> <p> <span>This role can be based remotely in India and will have working hours from Monday Friday with an evening or night shift<span><p> <p><b>Responsibilities<b> <p><ul><li>Provide excellent customer service to end users of endpoint IRT systems<li> <li>Respond to all incoming queries phoneemail in a timely fashion ensuring that all requests are addressed<li> <li>Troubleshoot technical and nontechnical issues using documentation system configuration and other resources<li> <li>Document all incoming queries in endpoints ticketing system<li> <li>Escalate to internal teams when issues cannot be resolved within the support team<li> <li>Reviews data change requests for clarity completeness and impact<li> <li>Collaborates with Client Services and Customers as needed to ensure database updates are made in the spirit of the original request<li> <li>Executes SQL Data Scripts to view project data<li> <li>Participates in conference calls andor meetings with internal teams<li> <li>Organize own workspace and deadlines to ensure timely completion of tasks<li> <li>This position will require weekend and holiday coverage<li> <li>Perform other duties as required<li> <ul><p><b>Education<b> <p><ul><li>BABS Degree in related field or appropriate experience<li> <ul><p><b>Experience<b> <p><ul><li>12+ years experience in a userfacing role with an emphasis on providing troubleshooting assistance and technical support via the phone amp<li> <li>Ideal candidates should be adept communicators able to provide guidance to nontechnical users and ask questions that accurately and efficiently determine the customers<li> <li>A proven ability to understand technical concepts and learn very quickly including experience with SQL<li> <li>Some experience in the life science industry preferred<li> <li>Highlevel of attention to detail with excellent organizational skills and ability to multitask<li> <li>Strong interpersonal skills with the ability to work effectively with a wide variety of<li> <li>Previous experience working in a fastpaced supportoriented environment<li> <li>Prior experience working with voice IVR web IWR and mobile IMR platforms is<li> <li>Ability to troubleshoot to determine the source of a customer issue using provided reference sources data and other tools<li> <ul><p><b>Skills<b> <p><ul><li>Strong attention to detail<li> <li>Excellent organizational and time management skills<li> <li>Excellent verbal and written communication skills<li> <li>Technical aptitude<li> <li>Adaptabilityflexibility in a changeable fastpaced environment<li> <li>Ability to learn and apply new skills quickly<li> <li>Critical thinking<li> <ul><p> <p><p>LIMT1 LIRemote<p> <p><p>
Executive Assistant to the CEO
Company: Endpoint Clinical
Location: Raleigh-Durham, NC
Posted May 03, 2024
<p><b>Position Overview<b><p> <p><span>Reporting directly to the Chief Executive Officer CEO the Executive Assistant serves as the primary point of contact for the internal and external constituencies on all matters pertaining to the office of the CEO This role plays a pivotal role in ensuring the smooth and efficient operation of the CEOs office providing highlevel administrative support in managing schedules coordinating meetings and handling confidential information with the utmost discretion This position requires exceptional organizational skills attention to detail and the ability to anticipate needs and proactively address them <span><p> <p><span> <span><p> <p><span>This role is an onsite fulltime role in Research Triangle Park NC<span><p> <p><b>Responsibilities<b> <p><ul><li>Completes a broad variety of administrative tasks for the CEO including managing an extremely active calendar of appointments completing expense reports composing and preparing correspondence arranging complex and detailed travel plans itineraries and agendas<li> <li>Plans coordinates and ensures the CEOs schedule is followed and respected<li> <li>Researches prioritizes and follows up on incoming administrative issues and concerns addressed to the CEO and assists with determining the appropriate course of action referral and response<li> <li>Supports the CEO in various projects and initiatives including research data analysis and coordination with other team members and departments<li> <li>Organizes and maintains electronic and paper files records and documents ensuring confidentiality and accessibility Manages sensitive information and maintains discretion at all times<li> <li>Assists in the preparation of PowerPoint presentations<li> <li>Builds and maintains strong relationships with key stakeholders both internal and external on behalf of the CEO Represents CEO professionally and courteously in all interactions<li> <li>Provides a bridge for smooth communication between internal departments demonstrating leadership required to maintain credibility trust and support with executive leadership team<li> <li>Prepares expense reports purchase requisitions and other miscellaneous forms<li> <li>Arranges programs events and conferences by arranging for facilities and caterers issuing informationinvitations coordinating speakers and controlling event budget<li> <li>Periodically assists in administrative tasks and coordinating travel for members of the Executive Leadership Team particularly when they are accompanying the CEO on trips to ensure synchronization<li> <ul><p><b>Education<b> <p><ul><li>Bachelors degree preferred<li> <li>Executive Education Certifications CAP CEAP are a plus<li> <ul><p><b>Experience<b> <p><ul><li>Minimum 5 years of experience as an administrative assistant including a minimum of 2 years prior experience supporting Executive or Senior Management level personnel<li> <li>Minimum 2 years of planning complicated travel itineraries including global travel<li> <li>Demonstrated proficiency in Microsoft Office Suite Word PPT Excel<li> <li>Proven discretion with highly confidential informationdocuments<li> <li>Flexibility in work schedule for crunch periods is required<li> <ul><p><b>Skills<b> <p><ul><li>Must have the ability to manage diverse volume of work and manage appropriate priorities<li> <li>Excellent written and verbal communication skills with the ability to professionally and diplomatically interact with all levels of the organization<li> <li>Exceptional attention to detail<li> <li>Exceptional organizational skills<li> <li>Flexibility to adapt to changing priorities in a fastpaced environment<li> <li>Able to remain extremely professional composed and competent in a multitasking rapidly changing environment<li> <ul>
Network Administrator
Company: Endpoint Clinical
Location: San Francisco, CA
Posted May 09, 2024
Endpoint Clinical is seeking a Network Administrator with 3-5 years of experience in Systems, Network, or Cloud Administration. The role involves managing Endpoint Clinical's network environment, including networks, routers, firewalls, servers, storage, and applications. The candidate will be responsible for implementing technologies and processes to increase reliability, designing and deploying scalable, secure workloads, and troubleshooting network issues. The ideal candidate should have a Bachelor's degree in Computer Science or a related field, relevant certifications, and strong technical skills. The role requires on-site presence in San Francisco and participation in a 24/7 on-call rotation.