Jobs at PlayStation
2,090 open positions
Baseball Test Analyst
Company: PlayStation
Location: San Diego, CA
Posted Aug 09, 2023
All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy or maternity, trade union membership or membership in any other legally protected category.We strive to create an inclusive environment, empower employees and embrace diversity. Please note that the individual base pay range may vary based on job-related factors which may include knowledge, skills, experience, and location.In addition, this role is eligible for benefit offerings that include medical, dental, and vision. Click here to learn more.The estimated base pay range for this role is listed below, this is an hourly rate.$17—$20 USDEqual Opportunity Statement:Sony is an Equal Opportunity Employer. )Basic to intermediate understanding of networking setup and hardware, as well as how its principles and components apply to modern console, PC, and mobile gaming / functionalityAbility to work in both an individual and team environmentFlexible scheduleDesired qualifications:1+ years of previous QA experience in a related field4 year college degreeAt SIE, working with our partners, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. The anticipated duration of this engagement will vary. We are looking for individuals that are analytical thinkers, problem solvers, have excellent grammar, and want to contribute their talents to The Show team to help craft an exceptional entertainment experience.Quality Assurance is a great way to get into the Gaming Industry and possibly grow into other positions/fields.The Baseball Test Analyst is expected to support the PlayStation Studios QA department in all areas including:Responsibilities:Executing test plans on pre-release versions of softwareAssessing product functionality against official SIE quality standardsResearch and documenting product defects and violationsLogging issues for development team review in concise written report formatsCollaborating with other team members to ensure quality and accuracy in online games and functionalityUtilize baseball knowledge to provide feedback that will help to improve the title for ardent fans of Major League Baseball and The Show FranchiseQualifications:Must be at least 18 years of ageA strong passion for and knowledge of Major League BaseballStrong analytical and problem solving skillsExcellent written and verbal communication (needs to be able to communicate bugs – how did you find them? Today, we’re recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation®5, PlayStation®4, PlayStation®VR, PlayStation®Plus, acclaimed PlayStation software titles from PlayStation Studios, and more.PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We encourage everyone to respond.PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team.The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Corporation.Game Test Analyst - Baseballat Sony Interactive Entertainment PlayStationSan Diego, CAThis position is for a temporary engagement through our staffing partner DZConneX (Yoh Services). The duration of the assignment cannot exceed 24 months.This is an entry level role and great for a recent grad!Game Testers at PlayStation for The Show are responsible for finding and replicating bugs/glitches and accurately reporting them to the developers.
Manager, Account Coordination
Company: PlayStation
Location: Peninsula
Posted Aug 08, 2023
All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy or maternity, trade union membership or membership in any other legally protected category.We strive to create an inclusive environment, empower employees and embrace diversity. This role is responsible for ensuring a deep understanding of GAM needs and priorities and assigning the team of Account Coordinators to deliver against these needs and priorities. Responsibilities: Provide management and leadership to global team of Account Coordinators. Define a strategy that fosters a rich team culture, enhances employee satisfaction and retention, and drives a high-performing team. Fully own, provide vision, and thought leadership for the Account Coordination program, and fully manage the program from inception to execution. Own budget and headcount plan to deliver upon agreed scope of program. Work across the organization to understand and deliver on any cross-functional needs to ensure delivery of high priority programs and account governance. Operationalize the Account Coordinator’s efficiency and effectiveness as a high impact team focused on delivering results. Qualifications: 8+ Years’ experience in Account Management, Platform Relations, Relationship Management and/or Partner Operations Demonstrated people management experience (10+); Team first professional with a passion for fostering a culture of efficiency and high performance while driving results, strategic outcomes, and operational accountability and improvements. College Degree or equivalent experience in related field Extensive experience in digital business, preferably in Games with a deep understanding of the game content lifecycle Global Mindsight- able to cover multiple time zones and diverse cultural needs Highly collaborative, able to work across various departments and deliver against multiple needs and priorities Detail oriented approach, with a high degree of delivery excellence; You can spot operational/process inefficiencies and can clearly map out and suggest improvements. You can create clarity of purpose and generate energy for an entire organization, with a deep commitment to Diversity, Equity, and Inclusion (DEI) You’re talented in Communications, Business Management, and Operations, with a deep understanding of partner relations and commercial management, ideally with experience in video games. You have unparalleled organizational skills with the ability to balance multiple, competing projects and priorities at any given time. Your focus through change and ambiguity allows you to navigate uncertain situations and drive clarity for others. You have outstanding interpersonal and creative problem-solving skills, that help you influence and work well with others at all levels of the org, including executives. You lead with personal awareness, empathy, and accountability, and you inspire others to do the same. Optional / Nice to Have – Bilingual Skills (English / Japanese) *PlayStation offers a global hybrid office/remote working model — Flex Modes — which aims to combine the flexibility of remote working with the magic of in-person collaboration. Click here to learn more.The estimated base pay range for this role is listed below.$140,800—$211,200 USDEqual Opportunity Statement:Sony is an Equal Opportunity Employer. The model is built upon the principle of working together in-person as work requires, with the freedom to work remotely otherwise.LI-SV1At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. Elevating GAM as a high impact team driving SIE priorities, our partners business, and overall partner satisfaction. The Manager, Account Coordination is a pivotal role in GAM ensuring effective execution of our strategy, account plans, and account governance programs. This role is responsible for driving organizational alignment, operational excellence, and account delivery. Today, we’re recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation®5, PlayStation®4, PlayStation®VR, PlayStation®Plus, acclaimed PlayStation software titles from PlayStation Studios, and more.PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team.The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Corporation.Manager, Account Coordination San Mateo, CA (collab) *requires weekly onsite workThe Global Account Management (GAM) team is the primary commercial and relationship hub for Third-Party partners. This role also may be eligible for a bonus package. The Manager will lead and directly manage a global team of Account Coordinators supporting all account segments.
Manager, Enterprise Tools UX
Company: PlayStation
Location: Other US Location
Posted Aug 06, 2023
All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy or maternity, trade union membership or membership in any other legally protected category.We strive to create an inclusive environment, empower employees and embrace diversity. You are tasked with looking after the team, assigning work sustainably, resolving conflicts, managing performance, and celebrating successes. You lead with empathy, aligning business needs with the skills and interests of your team, and guiding their careers.ResponsibilitiesManage a high-performing, growing, and distributed team of designers that impact a broad array of productsAttract and retain great talent by developing a cohesive and healthy teamBalance the priorities of many product design teams and projects, ensuring short-term needs and longer-term strategies are satisfiedBuild strong, collaborative relationships with product management and engineering teamsCare for a team of talented humans, participating actively in their career development though individual coaching and corporate performance management processesQualificationsExperience as a people manager in a UX design teamA portfolio of enterprise-focused design work lead by yourself or your teamStrong communication skills to clearly articulate your concepts and rationaleExperience collaborating with Product Management and Engineering counterpartsExperience working with research and insightsAbility to work unsupervised in an agile environmentThis role is not eligible for remote designation. LI-AC1At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. Your team is tasked with balancing product requirements, engineering limitations, and timelines to deliver pragmatic-yet-delightful UX for enterprise systems. Click here to learn more.The estimated base pay range for this role is listed below.$135,700—$203,500 USDEqual Opportunity Statement:Sony is an Equal Opportunity Employer. The Enterprise Tools UX team is responsible for designing systems that tame the complex business processes that power our audience targeting, advertising platforms, custom design tools, consumer rewards programs, and more.You are an experienced design leader and probably a former hands-on designer of complex user experiences. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team.The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Corporation.Manager, Enterprise Tools UXLos Angeles, San Diego, Aliso Viejo, or San Francisco, CAThe world is familiar with PlayStation’s consumer gaming products, but we take our internal enterprise tools just as seriously. This role also may be eligible for a bonus package. Today, we’re recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation®5, PlayStation®4, PlayStation®VR, PlayStation®Plus, acclaimed PlayStation software titles from PlayStation Studios, and more.PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We encourage everyone to respond.PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Sr Software QA Contractor
Company: PlayStation
Location: Other US Location
Posted Aug 08, 2023
All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy or maternity, trade union membership or membership in any other legally protected category.We strive to create an inclusive environment, empower employees and embrace diversity. Please note that the individual base pay range may vary based on job-related factors which may include knowledge, skills, experience, and location.In addition, this role is eligible for benefit offerings that include medical, dental, and vision. We're set directly between Los Angeles and San Diego, with skiing, snowboarding, hiking, camping, and other outdoor activities just a short drive away.Summary:This candidate will play a pivotal role in helping deliver highest quality releases for the PlayStation Plus applications specifically for mobile and web based product offerings. Click here to learn more.The estimated base pay range for this role is listed below, this is an hourly rate.$58—$87 USDEqual Opportunity Statement:Sony is an Equal Opportunity Employer. This person will help in the manual testing and work with other testing tools to further help integrate into the larger QA strategy as part of the PlayStation team.Responsibilities:Create Test Plans, Test Cases and Execute them to ensure the quality of new and existing featuresEngage with Product, Design, and Engineering teams to understand new business needs and feature sets and develop comprehensive test and release plansReport, track, and verify defects and assess severity externally reported bugsReview product requirements and technical design documents to understand how the feature works on the PlayStation ecosystem and create effective testing strategiesReport testing status to various stakeholders in teamDetermine and generate test data, scenarios, and requirementsSupport automation team with running , troubleshooting and managing automated test cases Engage in cross-team test initiatives for new and evolving featuresRequired Qualifications:A Bachelor's degree in Computer Science or related field, or ability to demonstrate equivalent knowledge5+ years of experience in delivering quality for various types of software products and applications Extensive background in Quality Engineering methodologies and practicesExperience with testing mobile applicationsAbility to learn and understand the functionality of multiple applications and systems under test and achieve proficiency in related technologies and tools required for testingStrong time management and task prioritization skillsExperience with Agile MethodologiesExperience with command line interface or equivalent GUI and/or Integrated development environment to build and deploy test buildsPractical experience using development and deployment tools such as Git, JenkinsStrong technical, analytical, and problem-solving skillsAble to work both independently and collaboratively as neededExcellent verbal and written communication skillsPreferred Qualifications:Knowledge of using CI/CD tools and technologies for automated tests executionsExperience with data visualization and reporting toolsExperience with Selenium or AppiumExperience working with automation test development environment and supporting automation teamIntermediate knowledge and experience testing APIs and Service-Oriented architectureExperience with at least one modern web application framework, preferably ReactAt SIE, working with our partners, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. You will collaborate with diverse teams spanning the entire tech stack, setting an exceptionally high standard of quality for our products and advocating for our valued customers.At PlayStation, we are passionate about both teamwork and technology. We love building the systems that millions of people use and are our own first customers. We strive to be at the forefront of development technologies and are a diverse company with developers on four continents.We're located in beautiful Orange County, CA, minutes away from some of California's best beaches. PlayStation is seeking a Sr Software Quality Engineer who will spearhead the planning and execution of next-generation features, both on and off the console. Today, we’re recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation®5, PlayStation®4, PlayStation®VR, PlayStation®Plus, acclaimed PlayStation software titles from PlayStation Studios, and more.PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. If you're an individual who delights in dismantling complex programs to refine every tiny element, while also possessing the ability to comprehend the broader perspective and lead multiple teams towards a common objective, then we have a role tailored for you. We encourage everyone to respond.PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Commerce Product Owner
Company: PlayStation
Location: Peninsula
Posted Aug 08, 2023
All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy or maternity, trade union membership or membership in any other legally protected category.We strive to create an inclusive environment, empower employees and embrace diversity. Global Consumer Experience (CX) provides global services, including outstanding customer care, commerce support, and online platform moderation. Click here to learn more.The estimated base pay range for this role is listed below.$120,200—$180,200 USDEqual Opportunity Statement:Sony is an Equal Opportunity Employer. As a team member embedded in an engaged agile team, you will collaborate with product managers and business partners across various engineering and Commerce Platform teams for delivering high quality features!This role is based in San Mateo, CA.Product Owner Responsibilities:Collaborate and connect with global business partners, technical and non-technical teams to conceptualize, analyze, design and launch new products and improve existing productsMaintain customer-centric focus and own the documentation of requirementsDocument business justification and projected return on investment to identify and prioritize project opportunitiesCollaborate with technical teams to clearly communicate business requirements; be an advisor during user acceptance testing and training phasesUse data and analytics to validate strategy and success criteriaCommunicate to partners on current status and ensure the backlog is prioritized with clarityObtains key inputs from leadership, enterprise architecture teams and identifies solution and interdependenciesMaintain strong relationships with key partners within Consumer Experience and other internal teams and external 3rd partiesProducts Owner Skills:5+ years proven track record as a product owner in delivering high profile, business focused solutions in a fast-paced environmentAbility to translate and articulate complex business problems into easily understood solutionsArticulate in documenting product requirements, writing functional specs, acceptance criteria and requirementsAn authority in Contact Centre CRM and Online SupportAbility to work effectively and professionally with cross-functional teams worldwide and with senior partnersMeticulous attention to detail with ability to make good, timely decisionsAbility to multitask and context switch between low level detail and the 'bigger picture'Strategic problem solver with a consistent track record in leading and inspiring teams to deliver to their full potentialSubtle but forceful in finding common ground on sophisticated issuesSelf-motivated and highly organizedAwareness and appreciation of the principles of SAFe (Scaled Agile Framework)Bachelors or Master’s degree in quantitative subject area (Economics, Finance, Statistics, Engineering, Computer Science or MBA with emphasis in analytics)Experience in SAP Commerce or similar eCommerce digital solutions is a plusProficient knowledge of customer loyalty and subscription services are desirableExperience in Order Management processes and payment processing solutions are desirableProficient knowledge of Salesforce Service Cloud is highly desirableLI-IR1At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. Today, we’re recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation®5, PlayStation®4, PlayStation®VR, PlayStation®Plus, acclaimed PlayStation software titles from PlayStation Studios, and more.PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. This role also may be eligible for a bonus package. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team.The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Corporation.Commerce Product OwnerSan Mateo, CAPlayStation is for everyone. Our focus is to build and retain brand loyalty by representing the phenomenal entertainment ecosystem available on PlayStation!We are looking for an enthusiastic Product Owner who can support Consumer Experience platforms, specifically consumers that require support through their ecommerce lifecycle. We encourage everyone to respond.PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment. Why PlayStation?PlayStation isn’t just the Best Place to Play — it’s also the Best Place to Work.
HRBP Pipeline Req
Company: PlayStation
Location: Remote
Posted Aug 08, 2023
All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy or maternity, trade union membership or membership in any other legally protected category.We strive to create an inclusive environment, empower employees and embrace diversity. Today, we’re recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation®5, PlayStation®4, PlayStation®VR, PlayStation®Plus, acclaimed PlayStation software titles from PlayStation Studios, and more.PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. candidate will be responsible for Qualifications:Number of years of experienceMinimum education level or equivalent experienceList 5-8 required qualifications/candidate profileDesired qualifications:List any desired qualificationsEqual Opportunity Statement:Sony is an Equal Opportunity Employer. The responsibilities listed are not all inclusive and additional duties may be assigned. Responsibilities:List functions/actions/metrics/goals/reports etc. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team.The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Corporation.Job TitleLocation Brief description of role (Include great selling points of role/projects). We encourage everyone to respond.PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment. Why PlayStation?PlayStation isn’t just the Best Place to Play — it’s also the Best Place to Work.
Solutions Engineer
Company: PlayStation
Location: Peninsula
Posted Aug 04, 2023
All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy or maternity, trade union membership or membership in any other legally protected category.We strive to create an inclusive environment, empower employees and embrace diversity. Strong written skills are necessary to aid in developing training manuals, presentation materials, and system documentation.Strong organizational, analytical, and multi-tasking skills are required. Must be able to work independently as well as in a team environment. Must be extremely detail oriented and possess strong creative problem-solving skills. Advanced knowledge of Microsoft Excel, Word, and PowerPoint is strongly preferred.Experience working in a Legal or Legal Operations department and understanding related processes is strongly preferred.Project management experience is a plus.Interest in the gaming industry, also a plus! At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. Click here to learn more.The estimated base pay range for this role is listed below.$138,900—$208,300 USDEqual Opportunity Statement:Sony is an Equal Opportunity Employer. Reviewing and updating current configuration and associated data; ensuring configurable components are easily maintainable.Managing system change initiatives: tracking deliverables, compiling project plans, and ensuring alignment with internal stakeholders.Testing new code, configuration, and functionality prior to implementation. Leading regression and user acceptance testing.Assisting with or building system integrations.Leading data migration efforts - working with relevant stakeholders to prepare data and map to new system framework.Building, maintaining, and scheduling reports. Identifying commonly used reporting requirements and establishing methods which allow users to easily obtain required data. Soliciting and managing system enhancement requests and feedback. Prioritizing and escalating such requests, based on need.Troubleshooting, addressing, reporting, and tracking system issues and feedback. Developing training materials, system documentation, and user manuals. Educating non-technical users on system functionality and associated processes and procedures. Conducting large-scale user training sessions.Implementing communication plans which support existing, new, or upcoming functionality.Ensuring system security by managing access levels, roles, user permissions, and password maintenance.Performing advanced edits on data as needed.Acting as a subject matter expert on Legal department processes and procedures and assisting users accordingly.Staying up to date on the latest legal technologies.Qualifications/Skills:Bachelor’s degree or equivalent work experience.5+ years of system configuration/implementation experience.3+ years of experience supporting legal systems.Must be able to effectively articulate difficult ideas and concepts. This role is responsible for understanding business challenges, recognizing opportunities for process improvement and simplification, and optimizing process and system flows. This is a truly great opportunity to bring creative thinking and system solutioning to those who work on cutting-edge issues in an exciting, fast-paced environment! Responsibilities:Providing global legal system development, support, and analysis. Gathering internal requirements from stakeholders company-wide. Designing new system features using out-of-the box functionality. Implementing solution design by building system rules and configuration components.Supporting existing system functionality and further developing current infrastructure. Today, we’re recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation®5, PlayStation®4, PlayStation®VR, PlayStation®Plus, acclaimed PlayStation software titles from PlayStation Studios, and more.PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. This role also may be eligible for a bonus package. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team.The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Corporation.Solutions EngineerSan Mateo, CA (hybrid) Sony Interactive Entertainment (SIE, LLC) seeks a Solutions Engineer to support the Global Legal department in its systems and process development efforts. Strong verbal skills are necessary to clearly and concisely communicate system functionality to users. We encourage everyone to respond.PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
IT Support Specialist ll (Contract)
Company: PlayStation
Location: Other US Location
Posted Aug 04, 2023
All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy or maternity, trade union membership or membership in any other legally protected category.We strive to create an inclusive environment, empower employees and embrace diversity. Apply performance tuning techniques where applicable. Research new trends and technologies leading to testing and justification for deployment. Be available off hours for scheduled, week-long on-call rotation, which will include system maintenance and emergencies. Perform inventory management of team resources; apply workstation build technologies; configure and manage user account provisioning and permissions. Be eager to grow and develop new skills and tackle special projects as needed. Appreciation and experience in platform/computer/video gaming is preferred! Requirements: Identifies and resolves problems in a timely manner; gathers and analyzes information strategically. Strong in client hardware and software; strong email/messaging troubleshooting experience; mid to advanced-level understanding of Windows OS. Skilled in Microsoft Office Suite and other production software packages (Adobe, Maya, Zbrush, Visual Studio, etc. ). Must understand and communicate system concepts to end users and technical teams. Familiar with the concepts behind a distributed build system; familiarity with enterprise storage technologies (SAN, NAS, iSCSI) – NetApp, EMC, HDS ideal; basic networking skills; knowledge of security concepts and industry standard processes; Linux and Mac OS experience are both a strong plus. Ability to interact effectively with others on varying technical competency, vendors, management, and staff. Manages competing demands and changes approach or method to best fit the situation. Takes responsibility for own actions; Keeps commitments; Commits to required work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan. Is actively available to respond when needs arise. Volunteers readily, undertakes self-development activities and seeks increased responsibilities; asks for and offers help when needed. Operates across multiple projects concurrently and assumes responsibility for implementation of projects. At SIE, working with our partners, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the individual base pay range may vary based on job-related factors which may include knowledge, skills, experience, and location.In addition, this role is eligible for benefit offerings that include medical, dental, and vision. Click here to learn more.The estimated base pay range for this role is listed below, this is an hourly rate.$34.90—$52.40 USDEqual Opportunity Statement:Sony is an Equal Opportunity Employer. Collaboration with remote sites expected and encouraged. Provides timely resolution of problems or escalation on behalf of customer to appropriate technical personnel. Develops, documents, and implements standard operating procedures and customer service guidelines relating to IT support. Perform first and second level support and troubleshooting for workstation and mobile systems. Interface directly with end users in peril, lead and resolve incidents in an efficient manner, maintaining the highest levels of customer support and response and documentation. Establish and maintain direct relationships with business units as a support resource and contributing member of the production teams. Organize the unorganized, communicate thoroughly and effectively in both written and spoken forms across the organization. Work proactively to determine potential issues existing in the environment. Coordinates, diagnoses, and troubleshoots incoming employee requests for support according to established process. Solve technical problems and information technology issues involving desktop, laptop or network services from local personnel or from employees using network remote access. The ability to think strategically at a fast pace, troubleshoot accurately while navigating interdependent system relationships - all while driving multiple projects to successful completion in tight, shifting deadlines is the reality of this position. Responsibilities: Provides helpdesk-level coverage and support for internal clients. The right candidate is versed in a wide range of client technologies; responsible not only for the implementation, maintenance, and highest level of performance-tuning for client technology, but also for being a champion for strong working relationships directly with the people who utilize that technology. This is a customer service role and fundamental to its success is building and maintaining support relationships with internal business teams, promoting trust, setting expectations, and achieving mastery in customer service.
Senior Full Stack Software Developer
Company: PlayStation
Location: San Diego, CA
Posted Aug 08, 2023
All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy or maternity, trade union membership or membership in any other legally protected category.We strive to create an inclusive environment, empower employees and embrace diversity. Please note that the individual base pay range may vary based on job-related factors which may include knowledge, skills, experience, and location.In addition, this role is eligible for benefit offerings that include medical, dental, and vision. As a Full Stack Software Developer, you will be responsible for designing, developing, and maintaining web applications that deliver exceptional user experiences.Responsibilities:Collaborate with cross-functional teams, including designers, product managers, and other developers, to define project requirements and translate them into technical specifications.Develop and implement robust and scalable web applications using modern JavaScript libraries and frameworks, such as React, Angular, or Vue.js on the front end, and Node.js or Express.js on the back end.Design and optimize database schemas, write efficient and performant queries, and work with ORM tools like Sequelize or Mongoose.Write clean, modular, and reusable code that adheres to best practices and coding standards.Perform thorough testing, debugging, and troubleshooting to ensure the quality and reliability of the software.Stay up-to-date with the latest trends and advancements in web development and actively contribute ideas and insights to improve the team's processes and technologies.Conduct code reviews, provide constructive feedback, and mentor junior developers to foster their growth and development.Continuously monitor, optimize, and enhance the performance, scalability, and security of the applications.Participate in Agile development methodologies, including sprint planning, daily stand-ups, and retrospective meetings.Requirements:Bachelor's degree in Computer Science, Software Engineering, or a related field (or equivalent experience).Proven experience as a Full Stack Software Developer, working on complex web applications.Proficiency in front-end development using modern JavaScript libraries and frameworks like React, Angular, or Vue.js.Strong knowledge of back-end development using Node.js or Express.js, and experience with RESTful APIs.Solid understanding of database systems, including both SQL and NoSQL databases, and ability to write efficient queries.Familiarity with version control systems, such as Git, and proficiency in using development tools and IDEs.Experience with unit testing frameworks and practices, and knowledge of continuous integration and deployment processes.Strong problem-solving skills and the ability to work effectively in a collaborative team environment.Excellent communication skills and the ability to convey complex technical concepts to both technical and nontechnical stakeholders.Preferred Skills:Knowledge of containerization technologies like Docker and orchestration tools like Kubernetes.Familiarity with cloud platforms such as AWS, Azure, or Google Cloud.Understanding of front-end build tools and workflows, such as Webpack, Babel, or Gulp.Experience with Agile/Scrum methodologies and working in an Agile team environment.LI-MB1LI-OnsiteAt SIE, working with our partners, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Click here to learn more.The estimated base pay range for this role is listed below, this is an hourly rate.$65—$99 USDEqual Opportunity Statement:Sony is an Equal Opportunity Employer. Today, we’re recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation®5, PlayStation®4, PlayStation®VR, PlayStation®Plus, acclaimed PlayStation software titles from PlayStation Studios, and more.PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team.The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Corporation.This is a long-term contracted position through our staffing partner DZConneX with a high likelihood of extension or conversion to FTSenior Full Stack Software DeveloperThis team and position are located in San Diego, CAWe are seeking a highly skilled and experienced Senior Full Stack Software Developer who possesses a deep understanding of both front-end and back-end development using modern JavaScript libraries and frameworks. We encourage everyone to respond.PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment. Why PlayStation?PlayStation isn’t just the Best Place to Play — it’s also the Best Place to Work.
Community Support Specialist
Company: PlayStation
Location: San Diego, CA
Posted Aug 07, 2023
Community Support Specialist San Diego, CA We are seeking a Community Support Specialist who will be focused on making MLB The Show the best place it can be for the players. This specialist will work on the Community Experience teams to make sure that any issues that may arise to our players are resolved. Responsibilities: · Directly interact and support players daily via support channels. · Maintain in-depth knowledge of MLB The Show, including gameplay mechanics. · Assist in keeping the community environment free of harmful imagery and or general toxicity that may damage the player’s experience. · Moderating community channels when the time is needed. · Keeping a keen eye on player reported issues and routing those issues to the correct internal teams for resolution. · Assist in maintaining tools to help solve player reported issues. · Represent the players best interests to the internal development team. · Assist in identifying bugs and assisting in testing when the time is needed. Required: · Strong interpersonal, verbal, and written communication skills. · A strong sense of empathy and understanding. · Ability to keep a positive mindset when talking with players. · Strong problem solving and troubleshooting skills. · Strong ability to work in a communicative team environment. · Superior organization skills. · A passion for video games and video game communities. · A passion for Baseball is a plus. · Experience in ZenDesk or other support positions is a huge plus. LI-MB1LI-OnsiteAt SIE, working with our partners, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Click here to learn more.The estimated base pay range for this role is listed below, this is an hourly rate.$24—$37 USDEqual Opportunity Statement:Sony is an Equal Opportunity Employer. Today, we’re recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation®5, PlayStation®4, PlayStation®VR, PlayStation®Plus, acclaimed PlayStation software titles from PlayStation Studios, and more.PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy or maternity, trade union membership or membership in any other legally protected category.We strive to create an inclusive environment, empower employees and embrace diversity. Please note that the individual base pay range may vary based on job-related factors which may include knowledge, skills, experience, and location.In addition, this role is eligible for benefit offerings that include medical, dental, and vision. Why PlayStation?PlayStation isn’t just the Best Place to Play — it’s also the Best Place to Work. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team.The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Corporation. We encourage everyone to respond.PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment. This is a long-term contracted position through our staffing partner DZConneX with a high likelihood of extension.
Sr. Manager, PC Planning and Analysis
Company: PlayStation
Location: Peninsula
Posted Aug 07, 2023
All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy or maternity, trade union membership or membership in any other legally protected category.We strive to create an inclusive environment, empower employees and embrace diversity. Excel, Tableau, SQL) to extract, manipulate and present data effectively. Advanced Excel skills including pivot tables, xlookups, index+match, charts and graphs.Working knowledge of MS Office Tools (Word, PowerPoint)Passion for the video game or entertainment industries and a deep understanding of gaming trends and consumer behavior are a plus.LI-BR1At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. Your team will develop robust sales forecasts, dynamic budgeting models and optimized promotion strategies to maximize revenue and profitability across multiple product lines and regions.Reporting and Presentations - Generate comprehensive reports and presentations for executive leadership, highlighting sales performance, market insights and recommended actions.Market and Growth Analysis, Insights and Recommendations – Drive analysis of sales data, market trends, channel performance and consumer behavior to identify growth opportunities, evaluate performance, and recommend strategic actions.PC Processes and Systems - Evaluate and enhance sales processes, systems and tools, ensuring efficient and accurate sales data analysis and reporting.Ad Hoc Analysis - Drive ad-hoc analysis & insight generation as required.Market Insights – Stay abreast of industry developments, competitor activities and market dynamics to proactively adapt sales strategies and capitalize on emerging opportunitiesWhat we’re looking for:Bachelor’s degree in related field or equivalent experience, MBA or equivalent is preferredMinimum of 5 years experience in in sales planning, financial analysis or business intelligence preferably in the gaming, technology or entertainment industries.Minimum of 2 years experience managing, training and developing a team of in sales planners, financial analysts or business intelligence analysts.Strong leadership and people management skills, with a demonstrated ability to inspire, mentor and develop high performing teamsEntrepreneurial, with high tolerance for ambiguity and complexity, and efficient with limited resourcesAbility and desire to create strong relationships and collaborate at all levels of the organizationStrong communicator, comfortable with senior interaction (director and above), challenge and debateExpertise in using data analysis tools and software (e.g. Leveraging your deep expertise in sales forecasting, financial analysis and market research, you will identify growth opportunities, optimize pricing and promotion strategies and provide strategic insights to senior stakeholders. Click here to learn more.The estimated base pay range for this role is listed below.$160,700—$241,100 USDEqual Opportunity Statement:Sony is an Equal Opportunity Employer. This is an exceptional opportunity to contribute to PlayStation’s continued success in the PC space at a senior manager level.What you’ll be doing:Team Leadership – Lead and manage the Sales Planning & Analysis team, providing guidance, mentorship and support to ensure the achievement of department goals.PC Forecasting and Performance - Lead hundreds of millions in PC revenue forecasts. Reporting to the Sr. Director, PC Strategy and Planning and working in partnership across the PC and GSBO organizations, you will lead a team of talented professionals responsible for analyzing sales data, monitoring market trends and developing effective sales strategies. Manager, PC Planning and AnalysisSan Mateo, CA (Collab)Role overview:As the Senior Manager, PC Planning and Analysis you will be a key driver of our sales success and play a crucial role in shaping strategy for PlayStation’s fast growing PC business. This role also may be eligible for a bonus package.
Software Engineer II
Company: PlayStation
Location: Other US Location
Posted Aug 08, 2023
All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy or maternity, trade union membership or membership in any other legally protected category.We strive to create an inclusive environment, empower employees and embrace diversity. They will work with peers, designers, technical architects on the development of large-scale systems that support current and future social experiences on our network.Responsibilities:Design, implement, ship and maintain highly visible consumer-facing social featuresDesign and develop real time, efficient and highly scalable APIs for the entire PlayStation Network portfolioProduce thorough design and development documentationSuggest solutions and designs for complex problems, achieve team consent and buy-inWork independently, under tight time constraints, respond to evolving requirements and strategic shifts in directionHave a strong sense of end to end ownershipAdhere to key principles: Code and design for best performance, scalability and resiliency;Write and execute unit, integration, and functional testsMinimum Qualifications:BS/MS in Computer Science or equivalent experience in technical field5+ years of coding experience in Java and 2+ years experience with REST servicesRequired 3+ years working in highly available and scalable server backend systems capable of supporting hundreds of requests per second with 99% sub-second response times3+ years relational and/or NoSQL database experience2+ years experience building and developing Cloud-based multi-region applications or services in AWS3+ years experience developing scalable distributed applications using frameworks like Spring Boot2+ years working with JMS and high-volume streaming message brokers like Kafka or KinesisStrong foundation in CS with an emphasis in data structures, software design, cloud design, and asynchronous programming constructsAbility to do technical deep dives into code and deploymentsAbility to take an active role troubleshooting mission-critical, proactively monitor dashboards and customer feedback channels, periodic on-call duty, and defensive engineering to minimize impactWell versed in SCRUM/Agile methodologiesStrong verbal and written communication skillsAdditional Qualifications:Experience with search engines like Lucene, Solr, and ElasticSearchNoSQL experience like Cassandra and Couchbase databasesKubernetes experience preferredAt SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. Click here to learn more.The estimated base pay range for this role is listed below.$138,900—$208,300 USDEqual Opportunity Statement:Sony is an Equal Opportunity Employer. Strong technical background and analytical thinking is expected and the ideal candidate will be heavily involved in designing, creating and maintaining Java code, as well as providing component and system level designs for Sony’s PlayStation Network platform. Today, we’re recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation®5, PlayStation®4, PlayStation®VR, PlayStation®Plus, acclaimed PlayStation software titles from PlayStation Studios, and more.PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. This role also may be eligible for a bonus package. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team.The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Corporation.The Software Engineer II in Social Applications is responsible for the design and implementation of interactive web-based services. We encourage everyone to respond.PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment. Why PlayStation?PlayStation isn’t just the Best Place to Play — it’s also the Best Place to Work.