Jobs at Rackspace Technology
697,709 open positions
Rackspace Technology, headquartered in San Antonio, Texas, is a global managed cloud services provider founded in 1998. It is renowned for hybrid cloud solutions, managed hosting, and enterprise security services, serving Fortune 500 companies, healthcare, finance, and government agencies. The company’s mission centers on customer success, reliability, and continuous innovation.
Rackspace hires across a wide spectrum of roles, including Cloud Engineer, DevOps Engineer, Security Analyst, Customer Success Manager, Product Manager, Sales Engineer, and IT Support Specialist. Technical positions typically involve hands‑on cloud architecture, automation, and security hardening, while sales and support roles focus on customer engagement and operational excellence. Candidates can expect rigorous technical assessments, collaborative cross‑functional teams, and structured career development tracks.
Job Transparency’s listings for Rackspace Technology include detailed salary ranges, market benchmarks, and employee sentiment data. By reviewing these transparent figures, job seekers can gauge competitiveness, set realistic salary expectations, and identify roles that match both skill set and compensation goals.
Series Planning Engineer
Company: SWJ TECHNOLOGY, LLC
Location: Other US Location
Posted May 01, 2024
The Series Planning Engineer role involves project management, torque planning, and leading the implementation of Ubisense technology. The position requires a Bachelor's degree in engineering, at least three years of relevant experience, and strong project management skills. The engineer will be responsible for project planning, implementation, validation, and production monitoring. Preferred skills include experience with Ubisense or other GPS technology, vision systems, and German language proficiency.
Level 4 Analyst (Lead Penetration Tester)
Company: Rackspace
Location: India
Posted May 01, 2024
The text describes a Level 4 Analyst role, also known as a Lead Penetration Tester, responsible for leading comprehensive penetration testing initiatives and addressing security vulnerabilities. The role involves strategic planning, innovation, and mentoring a team. The candidate must have a Bachelor's degree in engineering, computer science, or information technology, along with 7+ years of experience in penetration testing. Strong knowledge of scripting skills, particularly Python, is mandatory. The company, Rackspace Technology, is a multicloud solutions expert, offering end-to-end solutions and a commitment to equal employment opportunity.
Director, Customer Success
Company: Rackspace Technology
Location: remote
Posted May 02, 2024
<div class=jobdescription> <p> <strong> Director Customer Success <strong> <p> <p> <strong> Location <strong> United States Remote <p> <p> <strong> Type <strong> Full Time <p> <p> <strong> Workplace <strong> remote <p> <p> <strong> Category <strong> Leadership Public <p> <p> <strong> Job Description <strong> <p> <p> As a Director Customer Success you will lead and guide our team in providing Fanatical service and support to our customers presales and postsales You will make sure we keep our customers happy and satisfied by addressing any concerns they may have and creating a strategy for keeping in touch with them <p> <p> You will take a close look at our processes how we handle customer concerns and conduct training to find ways to improve our services and provide added value to our clients Youll also establish procedures for our customer success teams and act as a bridge between customers and other departments like sales legal order processing and accounting to quickly resolve any issues <p> <p> <strong> Key Responsibilities <strong> <p> <ul> <li> Consistently works with abstract ideas or situations across functional areas of the business <li> <li> Through assessment of intangible variables identifies and evaluates fundamental issues providing strategy and direction for major functional areas <li> <li> Requires indepth knowledge of the functional area business strategies and the companys goals <li> <li> Create and maintain an effective management team <li> <li> Strategic direction for the team in line with company business needs <li> <li> Systems architecture review and improvements <li> <li> Process review and improvements <li> <li> Interacts internally and externally with executive level management requiring negotiation of extremely critical matters <li> <li> Provides direction to senior managers in various areas groups andor operations <li> <li> Recognized as an influential leader <li> <li> Influences policymaking <li> <li> Erroneous decisions will have a longterm effect on the companys success <li> <ul> <p> <strong> Knowledge <strong> <p> <ul> <li> Invaluable knowledge of all facets of customer retention CRM <li> <li> Invaluable knowledge in finding a resolution to a customers concerns and defining and developing a customer contact strategy <li> <li> Invaluable knowledge in analyzing operational processes escalation procedures and performing training needs assessments for identifying opportunities for service delivery improvements <li> <li> Expert knowledge in developing customer service department procedures <li> <li> Show outstanding presentation written and verbal skills for report writing and marketing and PR copy <li> <li> Able to develop training programs and provide coaching and guidance on a onetoone level Exceptional people skills the ability to engage and motivate staff <li> <li> Detailed knowledge of research methods coupled with a good knowledge of data analysis <li> <li> Ability to communicate technical info and ideas so others will understand <li> <li> Ability to make appropriate decisions considering the relative costs and benefits of potential actions <li> <li> Ability to apply varying leadership skills and traits that create solutions and results to unexpected situations <li> <li> Ability to coach and motivate less experienced team members to achieve their goals <li> <li> Ability to establish a long term vision and execute it <li> <li> A demonstrated ability to think globally and address issues locally while motivating a team to act with speed commitment and consistency <li> <li> Ability to successfully work and promote inclusiveness in small groups <li> <li> Ability to provide FANATICAL support <li> <ul> <p> <strong> Requirements <strong> <p> <ul> <li> At least 6 years of Operational Management experience in technology within a mission critical environment committed to providing FANATICAL customer service <li> <li> A minimum of 2 years creating and delivering a service excellence strategy in a successful service oriented organization in technology <li> <li> Experience of effectively dealing with high level escalations and customer complaints <li> <li> Experience of developing customer and employee intelligence strategies and utilizing the findings to enhance service delivery <li> <li> Extensive experience presenting and representing the organization to a variety of national and international audiences <li> <li> A minimum of 4 years managing people <li> <li> A strong background in account management or demonstrative hostingspecific technical skills <li> <li> High school diploma or equivalent required <li> <li> ITIL Certification preferred <li> <li> Schedule flexibility to include working a weekend day regularly and holidays as required by the business for 247 operations <li> <li> Occasional travel up to 25 <li> <ul> <p> The following information is required by pay transparency legislation in the following states CA CO HI NY and WA This information applies only to individuals working in these states <p> <ul> <li> The anticipated starting pay range of Colorado applicants for this role is $128300 $188210 <li> <li> The anticipated starting pay range for the states of Hawaii and New York not including NYC is $136600 $200310 <li> <li> The anticipated starting pay range of California Washington state and New York City applicants for this role is $149500 $219230 <li> <ul> <p> Unless already included in the posted pay range and based on eligibility the role may include variable compensation in the form of bonus commissions or other discretionary payments These discretionary payments are based on company andor individual performance and may change at any time Actual compensation is influenced by a wide array of factors including but not limited to skill set level of experience licenses and certifications and specific work location Information on benefits offered is here <p> <p> LIAW2 <p> <p> LIRemote <p> <p> <strong> About Rackspace Technology <strong> <p> <p> We are the multicloud solutions experts We combine our expertise with the worlds leading technologies across applications data and security to deliver endtoend solutions We have a proven record of advising customers based on their business challenges designing solutions that scale building and managing those solutions and optimizing returns into the future Named a best place to work year after year according to Fortune Forbes and Glassdoor we attract and develop worldclass talent Join us on our mission to embrace technology empower customers and deliver the future <p> <p> <strong> More on Rackspace Technology <strong> <p> <p> Though were all different Rackers thrive through our connection to a central goal to be a valued member of a winning team on an inspiring mission We bring our whole selves to work every day And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age color disability gender reassignment or identity or expression genetic information marital or civil partner status pregnancy or maternity status military or veteran status nationality ethnic or national origin race religion or belief sexual orientation or any legally protected characteristic If you have a disability or special need that requires accommodation please let us know <p> <div>
Senior Account Manager
Company: Greenlight Financial Technology
Location: Remote
Posted May 01, 2024
Greenlight is seeking an experienced Senior Account Manager to join their Partner Success team. The role involves managing relationships with financial institutions, driving performance and retention targets, and proactively identifying opportunities for growth. The ideal candidate should have 5+ years of experience in account management, customer success, program management, or sales, preferably in financial services. They should possess strong analytical skills, excellent communication and relationship building abilities, and a desire to learn and grow. Greenlight offers comprehensive benefits and a flexible work environment.
Account Manager - Client Success
Company: DAS Technology
Location: Phoenix – Mesa – Scottsdale, AZ
Posted May 01, 2024
The job posting is for an Account Manager - Client Success position at DAS Technology. The role involves managing client relationships, upselling products, and providing excellent customer service. The company offers a comprehensive benefits package and a modern work environment.
Technical Coordinator
Company: All Lines Technology
Location: Other US Location
Posted May 01, 2024
All Lines Technology is hiring a Technical Coordinator to manage the hardware life cycle, coordinate printer rollouts, and work with the project management and hardware deployment teams.
Payroll Administrator II
Company: PAR Technology
Location: Remote
Posted Apr 30, 2024
PAR Technology, a leading provider of restaurant technology, is seeking a Payroll Administrator (Level II) for a remote position in the US. The ideal candidate should have a degree in accounting, finance, or a related field, and at least 5 years of experience in payroll processing, including Canada and multi-states. Strong experience with ADP Workforce Now or similar software is required. The role involves processing payroll data, resolving discrepancies, communicating with employees, training others, and supporting payroll-related business analysis. PAR is committed to equal employment opportunities and providing reasonable accommodations.
Visual Analytics Specialist II
Company: Rackspace
Location: India
Posted May 01, 2024
The job profile is for a Visual Analytics Specialist II who analyzes business problems and provides insights to decision-makers. The role involves data analysis, report generation, and data visualization. The company, Rackspace Technology, is a multicloud solutions expert that offers end-to-end solutions and has a strong commitment to diversity and inclusion.
Senior Backend Engineer
Company: ID5 Technology Ltd
Location: remote
Posted May 02, 2024
<div class=jobdescription> <p> <strong> Senior Backend Engineer <strong> <p> <p> <em> Remote <em> <p> <p> ID5 enables addressable and measurable advertising to support the growth of the digital economy and provide free and safe access to content and servicesTechnical changes signal loss and increasingly more stringent data protection regulations require new advanced technologies that enable audience addressability while respecting peoples privacy preferences <p> <p> ID5 has risen to this challenge and developed solutions that support publishers and marketers need for better addressability Its laser focus on Identity sets it apart from competitive solutions and enables the company to offer the most advanced and sophisticated identity services to over 100000 media properties and hundreds of technology platforms and advertisers making it the most adopted identity solution in the market <p> <p> <strong> Role Overview <strong> <p> <p> Were on the lookout for a talented and <em> drive <em> n Senior Java Backend Engineer who also harbours a passion for JavaScript in the Browser to bolster our engineering team Our Java APIs handle billions of requests per day facilitating seamless integrations between our customers including media owners adtech partners and media buyers These integrations support a wide range of essential use cases such as audience profiling targeting retargeting data activation campaign optimization frequency capping and measurement with attribution As a Java Engineer you will be a central part of our small team implementing features in our Java and JavaScript APIs This is an exciting opportunity to shape our architecture and contribute to the growth and success of our company <p> <p> <strong> Key Responsibilities <strong> <p> <ul> <li> Youll collaborate closely with our dynamic team of Java Data Machine Learning and infrastructure engineers alongside our innovative product team to spearhead design and implementation of both Java and JavaScript features <li> <li> Enhance the scalability of our JVMbased backend by leveraging robust technologies such as Apache Cassandra Aerospike OpenSearch and Kafka These tools empower us to seamlessly manage an order of magnitude increase in traffic volume ensuring reliable and scalable processing capabilities <li> <li> Engage actively in code reviews taking on dual roles as both a reviewer and a submitter This collaborative approach ensures highquality code fosters knowledge sharing and strengthens our collective expertise <li> <li> You play a pivotal role in driving automation finetuning enhancing observability and ensuring reproducibility across our platform Your contributions are instrumental in maintaining the platforms excellence and reliability <li> <ul> <p> <strong> Key Requirements <strong> <p> <ul> <li> At least 3 years of work experience preferably in a highly scalable technology environment <li> <li> An educational background in Software Engineering Computer Science or similar quantitative field experience <li> <li> Experience as a backend engineer for http or data processing in Java or another language of the JVM Groovy Scala Kotlin etc <li> <li> Real world experience with JavaScript and its APIs in the Browser NoSQL databases ideally Cassandra Aerospike and DevOps practices <li> <li> Enjoys collaborating with others <em> remote <em> ly and has excellent communication skills <li> <li> Loves learning about new technologies related tools and the business models behind that to grow the product and development environment <li> <li> Comfort working in a small team while using a highly agile and iterative software development process <li> <li> A passion for exploring innovative technologies and associated tools to enhance the companys product and development ecosystem fostering growth <li> <ul> <p> <strong> What we offer to our talent <strong> <p> <ul> <li> <em> Remote <em> working you can work from <em> anywhere <em> in the world <li> <li> A competitive compensation package including stock options in ID5 <li> <li> WeWork membership and option to work from different WeWork locations <li> <li> Regular offsites to enjoy facetoface time andto bond further with your colleagues <li> <li> A dynamic environment that offers room for growth and development to all employees <li> <li> A friendly international and multicultural team <li> <li> We are proud to be an equal opportunity employer We celebrate diversity and are passionate about creating an inclusive environment in which all employees can thrive <li> <ul> <div>
Configuration Analyst
Company: Foothold Technology
Location: Remote
Posted Apr 30, 2024
Foothold Technology pioneers software solutions for human services management, empowering organizations to serve vulnerable populations effectively. The company is seeking an AWARDS Configuration Analyst to join their team, responsible for planning and executing successful configurations of new programs, modules, and add-ons for AWARDS customers.
Sr Big Data Engineer Airflow and Oozie (GCP)
Company: Rackspace
Location: USA
Posted May 01, 2024
Rackspace Technology is seeking a highly skilled Senior Big Data Engineer with extensive experience in the Apache Hadoop ecosystem, GCP, and DevOps principles. The ideal candidate should have proficiency in Oozie, Airflow, Map Reduce, Java, Python, Pig, and SQL. They must also have experience in public cloud services, particularly GCP, and be able to work effectively in a remote setting. The role involves developing scalable and robust code for batch processing systems, managing and optimizing data workflows, and implementing automation/DevOps best practices. The company offers a multicloud solutions environment and is committed to equal employment opportunities.
Senior Java Distributed Systems Software Engineer
Company: Rackspace
Location: USA
Posted May 01, 2024
Rackspace Technology is seeking a software developer with experience in GCP, AWS, or Azure, and at least 5 years of Java development experience. The role involves designing, automating, and deploying services on the cloud, with a focus on creating well-designed, documented, and tested software features. The ideal candidate should have strong SQL knowledge, experience with distributed systems, and proficiency in Agile development methodologies. Additional preferred qualifications include experience with GCP Apache Cassandra, Google Spanner, and container technologies like Docker and k8s. Rackspace Technology offers a multicloud solutions environment, emphasizing innovation, equal employment opportunities, and a commitment to customer success.