Jobs at Rackspace
2,946 open positions
Python Developer IV
Company: Rackspace
Location: India
Posted May 03, 2024
The Full Stack Software Engineer at Rackspace Technology is responsible for developing and implementing system enhancements, defining and implementing automated solutions, and creating testing plans. They require strong knowledge in network fundamentals, SMTP, TCP/IP, DNS, Docker, Kubernetes, and Python. The role demands 5-7 years of technical engineering and automation experience, with a minimum of 3 years in automation engineering. The engineer will work in a general office environment, with occasional domestic travel less than 10%. Rackspace Technology is committed to offering equal employment opportunity without regard to various characteristics.
Azure Cloud Admin II
Company: Rackspace
Location: India
Posted May 03, 2024
The Azure Cloud Administrator II position at Rackspace Technology involves providing administration for cloud computing platforms, networks, and systems. The role requires delivering a great customer experience, serving as an escalation point for technical support, and responding to global support ticket queues. The position also involves adhering to company security policies and creating customer loyalty. Key responsibilities include resolving technical issues, securing and improving customer technical issues, and collaborating with other administrators. The ideal candidate should have a working knowledge of cloud computing platforms, OS troubleshooting, and DevOps. Required skills include strong communication, problem-solving, and organizational skills. A BE/BTech degree and 1-2 years of cloud or system operations administration experience are required.
Data Engineer - (Databricks & SQL)
Company: Rackspace
Location: India
Posted May 02, 2024
The job description is for a Data Engineer position at Rackspace Technology, requiring 8+ years of experience, technical expertise, and hands-on experience with Azure technologies. The role involves building data pipelines, designing database systems, and ensuring data quality and reliability.
Director, Customer Success
Company: Rackspace Technology
Location: remote
Posted May 02, 2024
<div class=jobdescription> <p> <strong> Director Customer Success <strong> <p> <p> <strong> Location <strong> United States Remote <p> <p> <strong> Type <strong> Full Time <p> <p> <strong> Workplace <strong> remote <p> <p> <strong> Category <strong> Leadership Public <p> <p> <strong> Job Description <strong> <p> <p> As a Director Customer Success you will lead and guide our team in providing Fanatical service and support to our customers presales and postsales You will make sure we keep our customers happy and satisfied by addressing any concerns they may have and creating a strategy for keeping in touch with them <p> <p> You will take a close look at our processes how we handle customer concerns and conduct training to find ways to improve our services and provide added value to our clients Youll also establish procedures for our customer success teams and act as a bridge between customers and other departments like sales legal order processing and accounting to quickly resolve any issues <p> <p> <strong> Key Responsibilities <strong> <p> <ul> <li> Consistently works with abstract ideas or situations across functional areas of the business <li> <li> Through assessment of intangible variables identifies and evaluates fundamental issues providing strategy and direction for major functional areas <li> <li> Requires indepth knowledge of the functional area business strategies and the companys goals <li> <li> Create and maintain an effective management team <li> <li> Strategic direction for the team in line with company business needs <li> <li> Systems architecture review and improvements <li> <li> Process review and improvements <li> <li> Interacts internally and externally with executive level management requiring negotiation of extremely critical matters <li> <li> Provides direction to senior managers in various areas groups andor operations <li> <li> Recognized as an influential leader <li> <li> Influences policymaking <li> <li> Erroneous decisions will have a longterm effect on the companys success <li> <ul> <p> <strong> Knowledge <strong> <p> <ul> <li> Invaluable knowledge of all facets of customer retention CRM <li> <li> Invaluable knowledge in finding a resolution to a customers concerns and defining and developing a customer contact strategy <li> <li> Invaluable knowledge in analyzing operational processes escalation procedures and performing training needs assessments for identifying opportunities for service delivery improvements <li> <li> Expert knowledge in developing customer service department procedures <li> <li> Show outstanding presentation written and verbal skills for report writing and marketing and PR copy <li> <li> Able to develop training programs and provide coaching and guidance on a onetoone level Exceptional people skills the ability to engage and motivate staff <li> <li> Detailed knowledge of research methods coupled with a good knowledge of data analysis <li> <li> Ability to communicate technical info and ideas so others will understand <li> <li> Ability to make appropriate decisions considering the relative costs and benefits of potential actions <li> <li> Ability to apply varying leadership skills and traits that create solutions and results to unexpected situations <li> <li> Ability to coach and motivate less experienced team members to achieve their goals <li> <li> Ability to establish a long term vision and execute it <li> <li> A demonstrated ability to think globally and address issues locally while motivating a team to act with speed commitment and consistency <li> <li> Ability to successfully work and promote inclusiveness in small groups <li> <li> Ability to provide FANATICAL support <li> <ul> <p> <strong> Requirements <strong> <p> <ul> <li> At least 6 years of Operational Management experience in technology within a mission critical environment committed to providing FANATICAL customer service <li> <li> A minimum of 2 years creating and delivering a service excellence strategy in a successful service oriented organization in technology <li> <li> Experience of effectively dealing with high level escalations and customer complaints <li> <li> Experience of developing customer and employee intelligence strategies and utilizing the findings to enhance service delivery <li> <li> Extensive experience presenting and representing the organization to a variety of national and international audiences <li> <li> A minimum of 4 years managing people <li> <li> A strong background in account management or demonstrative hostingspecific technical skills <li> <li> High school diploma or equivalent required <li> <li> ITIL Certification preferred <li> <li> Schedule flexibility to include working a weekend day regularly and holidays as required by the business for 247 operations <li> <li> Occasional travel up to 25 <li> <ul> <p> The following information is required by pay transparency legislation in the following states CA CO HI NY and WA This information applies only to individuals working in these states <p> <ul> <li> The anticipated starting pay range of Colorado applicants for this role is $128300 $188210 <li> <li> The anticipated starting pay range for the states of Hawaii and New York not including NYC is $136600 $200310 <li> <li> The anticipated starting pay range of California Washington state and New York City applicants for this role is $149500 $219230 <li> <ul> <p> Unless already included in the posted pay range and based on eligibility the role may include variable compensation in the form of bonus commissions or other discretionary payments These discretionary payments are based on company andor individual performance and may change at any time Actual compensation is influenced by a wide array of factors including but not limited to skill set level of experience licenses and certifications and specific work location Information on benefits offered is here <p> <p> LIAW2 <p> <p> LIRemote <p> <p> <strong> About Rackspace Technology <strong> <p> <p> We are the multicloud solutions experts We combine our expertise with the worlds leading technologies across applications data and security to deliver endtoend solutions We have a proven record of advising customers based on their business challenges designing solutions that scale building and managing those solutions and optimizing returns into the future Named a best place to work year after year according to Fortune Forbes and Glassdoor we attract and develop worldclass talent Join us on our mission to embrace technology empower customers and deliver the future <p> <p> <strong> More on Rackspace Technology <strong> <p> <p> Though were all different Rackers thrive through our connection to a central goal to be a valued member of a winning team on an inspiring mission We bring our whole selves to work every day And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age color disability gender reassignment or identity or expression genetic information marital or civil partner status pregnancy or maternity status military or veteran status nationality ethnic or national origin race religion or belief sexual orientation or any legally protected characteristic If you have a disability or special need that requires accommodation please let us know <p> <div>
Senior Data Architect
Company: Rackspace
Location: Viet Nam
Posted May 03, 2024
Rackspace Technology is seeking a Staffing Project SRE to design, implement, and optimize infrastructure tools and environment for the Finance Data Repository (FDR). The role involves configuring and maintaining Databricks clusters, implementing security policies, providing technical support, collaborating with data engineers, optimizing cluster configurations, monitoring performance, and setting up a DevSecOps pipeline. The ideal candidate should have a strong background in Databricks implementation, experience in Agile and DevSecOps delivery, cloud-based technologies, and familiarity with tools like JIRA, Confluence, GitHub, and Bitbucket.
Senior cloud software Engineer Java - GCP + Cassandra
Company: Rackspace
Location: India
Posted May 02, 2024
The job description outlines a role in a team that designs, automates, and deploys services on the cloud for customers. The team uses infrastructure-as-code for refining and reusing processes. Key responsibilities include creating well-designed software features, identifying and addressing product issues, participating in agile delivery teams, determining technical feasibility, and staying updated on emerging technologies. Basic qualifications include experience in GCP, AWS, or Azure, Java, and other programming languages, relational databases, and distributed systems. Preferred qualifications include experience with GCP, Apache Cassandra, Google Spanner, GoLang, container technologies, cloud certifications, and Agile development practices.
Director, Customer Success
Company: Rackspace
Location: USA
Posted May 03, 2024
The Director of Customer Success will lead the team in providing exceptional service and support to customers pre- and post-sales. Key responsibilities include addressing customer concerns, creating strategies for maintaining customer relationships, improving services, and acting as a liaison between customers and other departments. The role requires extensive experience in operational management, customer retention, and service excellence strategy development. A strong background in account management or technical skills is preferred. The position demands excellent presentation, written, and verbal communication skills, as well as the ability to coach and motivate staff. The role involves strategic direction, process review, and systems architecture improvements. The anticipated pay range is $128300 - $219230 annually.
Technical Onboarding Manager (Project Manager-Cloud)
Company: Rackspace
Location: India
Posted May 03, 2024
Rackspace is hiring an Onboarding Manager for the Manage Public Cloud Implementation team. The role involves managing customer cloud builds, coordinating support teams, and ensuring outstanding outcomes. The ideal candidate should have project management experience, strong customer focus, and excellent communication skills. They should also be eager to learn public cloud technologies. Key responsibilities include understanding and delivering the on-boarding experience for AWS, Azure, and Google Cloud, providing strategic guidance, managing resources, and resolving issues.
Senior Data Architect - (Databricks & DevSecOps)
Company: Rackspace
Location: India
Posted May 02, 2024
The SRE role involves designing, implementing, and optimizing infrastructure tools and environment for the Finance Data Repository (FDR). Key responsibilities include configuring and maintaining Databricks clusters, implementing security policies, providing technical support, collaborating with data engineers, optimizing cluster configurations, and defining DevSecOps strategy. The ideal candidate should have a strong background in Databricks implementation, experience in Agile and DevSecOps delivery, cloud-based technologies, and tools like JIRA, Confluence, Github, and Bitbucket.
Visual Analytics Specialist II
Company: Rackspace
Location: India
Posted May 01, 2024
The job profile is for a Visual Analytics Specialist II who analyzes business problems and provides insights to decision-makers. The role involves data analysis, report generation, and data visualization. The company, Rackspace Technology, is a multicloud solutions expert that offers end-to-end solutions and has a strong commitment to diversity and inclusion.
Senior Financial Analyst
Company: Rackspace
Location: India
Posted May 02, 2024
The job role involves performing complex financial analyses, preparing forecasts and analyses on industry and general economic trends, and being responsible for budget analysis and the department's budgeting process. The role requires advanced technical knowledge in budgeting, financial statements, cash management, and financial analysis processes. The candidate should have 8+ years of experience in financial planning analysis or a related field, and possess expert Excel skills, advanced presentation skills, and excellent communication skills. The role offers minimal supervision and the opportunity to provide work leadership for less senior analysts. The company, Rackspace Technology, is a multicloud solutions expert with a proven record of delivering end-to-end solutions and is committed to offering equal employment opportunities.
Sr Big Data Engineer Airflow and Oozie (GCP)
Company: Rackspace
Location: USA
Posted May 01, 2024
Rackspace Technology is seeking a highly skilled Senior Big Data Engineer with extensive experience in the Apache Hadoop ecosystem, GCP, and DevOps principles. The ideal candidate should have proficiency in Oozie, Airflow, Map Reduce, Java, Python, Pig, and SQL. They must also have experience in public cloud services, particularly GCP, and be able to work effectively in a remote setting. The role involves developing scalable and robust code for batch processing systems, managing and optimizing data workflows, and implementing automation/DevOps best practices. The company offers a multicloud solutions environment and is committed to equal employment opportunities.