Python Developer IV

FLSA Status: Exempt

H1-B Status: Not Eligible for Sponsorship

Job Family Summary

The Full Stack Software Engineer uses initiative and standard programming practices to ensure the stability and security of Rackspace’s automated solutions. Provides a high level of technical support through the ownership of complex automations that enable Rackspace to better serve our internal and external customers. Applies creative problem-solving techniques to identify the source of problems while at the same time keeping these customer aware of every step along the way. Responsible for adhering to company security policies and procedures and any other relevant policies and standards as directed.

Career Level Summary

·       Requires in-depth conceptual and practical knowledge in own job discipline and basic knowledge of related job disciplines

·       Solves complex problems

·       Works independently receives minimal guidance

·       May lead projects or project steps within a broader project or may have accountability for on-going activities or objectives

·       Acts as a resource for colleagues with less experience

Critical Competencies

·       Systems Thinking: Takes a whole systems approach to analyze issues and implements holistic solutions by ensuring that linkages between structure people process and technology are made

·       Idea Creation: Designs completely new solutions methods and products where nothing existed prior

Key Responsibilities

·       Lead the development and implementation of system enhancements that will improve the capabilities performance and reliability of automations

·       Define design and implement automated solutions

·       Build and support automations for deployment diagnostics and remediations run on customer devices including bulk and on demand solutions for end-user use

·       Create and oversee testing plans and test against and document automation scripts and programs

·       Design and develop automation scripts and programs in support of Rackspace and its customers

·       Create a series of automated actions that will allow for faster deployments and service restoration for internal systems and tools

·       Develop against current versions of the platforms supported by Rackspace

·       Contribute and develop new and alternate ideas approaches and designs to evolve own feature area or to solve problems encountered in own feature area

·       Focus on a specific feature area or component

·       Influences functionalities that make broad contribution to our product and service offerings

·       Work within team to ensure projects and goals are being communicated and to reduce duplication of efforts

·       Collaborate and share knowledge with other Engineers and Administrators on the support floor

Person Specification

Knowledge

·       Strong knowledge of Network fundamentals including diagnostics with OS or Netsec system tools

·       Strong knowledge of SMTP and TCP/IP

·       Strong knowledge of DNS including diagnostics with system tools

·       Strong knowledge of Docker and/or Kubernetes and its use in a production environment

·       Strong knowledge of developer supporting tools such as various VCS (GitHub Git etc.)

·       Strong development competency in Python

·       Strong knowledge working with CI/CD pipelines (Jenkins Travis etc.) and version control systems such as Git

·       Strong knowledge of Project Management/Agile methodologies

·       Strong understanding of services and protocols commonly used in hosting environments: web servers database servers mail servers name servers

·       Strong knowledge in the application of current and emerging network software and hardware technology and protocols

·       Requires in-depth conceptual and practical knowledge in own job discipline and basic knowledge of related job disciplines

·       Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market

Skills

·       Passionate about technology and has a desire to constantly expand technical knowledge

·       Ability to resolve a wide range of issues in imaginative as well as practical ways

·       Detail-oriented in documenting information and practice good follow through techniques

·       Able to handle multiple tasks and prioritize work under pressure

·       Demonstrate sound problem-solving skills coupled with a desire to take on responsibility

·       Strong written and verbal communication skills both highly technical and non-technical

·       Ability to make appropriate decisions considering the relative costs and benefits of potential actions

Education

Required

·       Bachelor’s degree in Computer Science Management Information Systems or a related technical field

·       At the Manager's discretion 4 years of additional related experience may substitute for the degree requirement; if substitution allowed regional equivalent to High School Diploma is required.

Certifications

·       Desired

o   Netsec Platform Certification (Cisco Palo Alto Etc..)

·       Preferred:

o    Specialist Certifications that apply to role including development tools and platforms

Experience

Required

·       5 - 7 years of technical engineering and automation experience

·       A minimum of 3 years of automation engineering experience with Netsec deployment diagnostics and remediations

Physical Demands

·       General office environment: no special physical demands required

·       May require long periods sitting and viewing a computer monitor

·       May require work on non-traditional shifts

·       Schedule flexibility to include working weekends and/or evenings and holidays as required by the business for 24/7 operations

·       A willingness to work weekends and/or holidays when required as the business dictates

Travel

·       Occasional domestic travel less than 10%

The above information has been designed to indicate the general nature and level of work performed by employees in this classification.  It is not designed to contain or to be interpreted as a comprehensive inventory of all duties responsibilities and qualifications required of the employee assigned to this job.

Last Updated: September 01 2020Created: June 30 2020

About Rackspace Technology

We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges designing solutions that scale building and managing those solutions and optimizing returns into the future. Named a best place to work year after year according to Fortune Forbes and Glassdoor we attract and develop world-class talent. Join us on our mission to embrace technology empower customers and deliver the future.

More on Rackspace Technology

Though we’re all different Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age color disability gender reassignment or identity or expression genetic information marital or civil partner status pregnancy or maternity status military or veteran status nationality ethnic or national origin race religion or belief sexual orientation or any legally protected characteristic. If you have a disability or special need that requires accommodation please let us know.