Jobs at ServiceNow
ServiceNow is a cloud‑based platform that powers digital workflows for enterprises worldwide. It specializes in IT Service Management, IT Operations Management, and customer experience solutions, helping companies automate routine tasks and accelerate innovation.
Hiring at ServiceNow spans software engineering, product management, data science, UX design, sales engineering, professional services, and support roles. Candidates can expect a collaborative Agile environment, regular technical interviews, and a strong emphasis on continuous learning and certification.
Job Transparency provides real‑time salary data, employee reviews, and hiring trends for every ServiceNow listing. Armed with this information, candidates can negotiate better offers, benchmark against peers, and gauge team satisfaction before submitting an application.
HRBP Manager, Success, Technology, Experience and Platform, UKI
Company: ServiceNow
Location: Dublin, Ireland
Posted Jan 21, 2025
ServiceNow, founded in 2004, is a global market leader in AI-enhanced technology, serving over 8,100 customers including 85% of the Fortune 500. The company aims to make the world work better for everyone. The job role involves supporting BU/Function leaders, driving HR initiatives, designing programs, and providing HR advice. The ideal candidate should have excellent interpersonal skills, HR process knowledge, and at least 5 years of EMEA-based HR experience. ServiceNow is an equal opportunity employer, committed to inclusivity and accommodating candidates with disabilities.
AVP, EMEA, APAC and Japan Strategic Customer Engagements (Elevate)
Company: ServiceNow
Location: London, United Kingdom / Remote
Posted Jan 21, 2025
ServiceNow, a global market leader in AI-enhanced technology, is seeking an AVP for EMEA, APAC, and Japan Strategic Customer Engagements. The role involves driving revenue growth and profitability through larger, strategic transactions. The AVP will lead a team in developing end-to-end deal strategies, complex negotiations, and thought leadership. The ideal candidate should have extensive software industry experience, consultative direct sales experience, and leadership roles. They must also have experience in the Japanese market and large deal or corporate strategy/business development.
EMEA Communications Intern
Company: ServiceNow
Location: Amsterdam, Netherlands
Posted Jan 21, 2025
ServiceNow is a global market leader in AI-enhanced technology, empowering organizations to find smarter, faster, and better ways to work. The company offers various job opportunities, including an internship for a communications intern to support the ServiceNow team in Europe, Middle East and Africa.
AI Program Manager, Global People
Company: ServiceNow
Location: Orlando, FL / Remote
Posted Jan 21, 2025
ServiceNow, a global market leader in AI-enhanced technology, is seeking a Global People AI Program Manager. The role involves coordinating cross-functional teams, overseeing AI program governance, and ensuring alignment with Global People and Enterprise AI strategies. The ideal candidate should have 7+ years of program management experience, a solid understanding of AI technology, and advanced skills in project management, technical understanding of AI, cross-functional collaboration, stakeholder management, adaptability, and ethical decision-making.
Senior Manager, AMS Industry Customer Story Development
Company: ServiceNow
Location: Addison, TX / Remote
Posted Jan 21, 2025
ServiceNow, founded in 2004 in San Diego, California, is a global market leader in AI-enhanced technology, serving over 8,100 customers, including 85% of the Fortune 500. The company is seeking a Senior Manager for Customer Story Development to lead the Customer Marketing team. This role involves managing stakeholder relationships, identifying target customers, capturing success stories, and producing high-quality content. Key responsibilities include maintaining customer blueprints, managing stakeholders, conducting customer interviews, overseeing content production, and managing vendors. The ideal candidate should have 12+ years of experience in IT and cloud industries, with a proven track record in customer advocacy and team leadership.
Director, AI Platform
Company: ServiceNow
Location: Hyderabad, India
Posted Jan 21, 2025
ServiceNow is seeking a highly experienced Director for its AI Platform Services team. The role involves strategic leadership, team management, AI platform development, project management, innovation, stakeholder engagement, and governance. The ideal candidate should have 14+ years of tech leadership experience, expertise in AI/ML, Java or Python, and a strong understanding of ServiceNow Platform. The position offers the opportunity to work in a dynamic, innovative environment with a focus on delivering cutting-edge AI solutions.
Senior Technical Consultant - Employee Worfklows/HR Service Delivery
Company: ServiceNow
Location: Frankfurt, Germany / Remote
Posted Jan 21, 2025
ServiceNow, founded in 2004 in San Diego, is a global market leader providing AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. The company focuses on connecting people, systems, and processes to improve work efficiency. They value their employees, fostering a culture of learning, innovation, and diversity. The Customer Outcomes (CO) team, specifically the Employee Workflows (EWF) practice, seeks a Senior Technical Consultant to design HR solutions, collaborate with customers, and drive customer satisfaction.
Principal Customer Success Manager
Company: ServiceNow
Location: Stockholm, Sweden / Remote
Posted Jan 21, 2025
ServiceNow, a global market leader in AI-enhanced technology, is seeking a transformation-maker for its Customer Success Team. The role involves delivering consultancy and services to F500 companies, acting as a trusted advisor in various areas like Vision & Strategy, Roadmap Development, and Implementation Strategy. The ideal candidate should have 10+ years of experience in professional services, expertise in digital transformation, and experience in establishing executive relationships. The company's philosophy emphasizes teamwork, and the goal is to ensure customer success and high satisfaction ratings.
Technology Industry Go to Market (GTM) Lead EMEA
Company: ServiceNow
Location: Staines, United Kingdom
Posted Jan 21, 2025
ServiceNow, a global market leader in AI-enhanced technology, is seeking a Technology Industry Go to Market (GTM) Lead EMEA. This role involves aligning with customer-centric industry transformation sales teams and core functions to localize ServiceNow's solutions for specific customers. The ideal candidate will serve as the main regional point of contact for strategic accounts, connecting with senior and C-suite stakeholders. They will build trusted relationships with customer and partner executives, contribute to revenue growth, and develop a multi-year strategy for local market penetration. Qualifications include 15+ years in the Technology Industry, 5+ years in Enterprise Platform Software selling, exceptional communication skills, and the ability to work in a high growth, fast-paced environment.
Advisory Solution Consultant - Federal Government
Company: ServiceNow
Location: Canberra, Australia
Posted Jan 21, 2025
Staff Technical Writer
Company: ServiceNow
Location: Ramat Gan, Israel / Remote
Posted Jan 21, 2025
ServiceNow, founded in 2004, is a global market leader in AI-enhanced technology, serving over 8,100 customers including 85% of the Fortune 500. The company aims to transform work processes through its intelligent cloud-based platform. The job role involves defining content strategy, driving execution, influencing product strategy, and leading diverse writing teams. Basic qualifications include understanding of content development, 7+ years of technical communication experience, and experience in DITA, Markdown, or similar. ServiceNow values inclusivity and welcomes candidates from diverse backgrounds.
Senior Software Engineer - GenAI Platform Tools - Front End
Company: ServiceNow
Location: Santa Clara, CA
Posted Jan 21, 2025