Jobs at ServiceNow

12,319 open positions

ServiceNow is a leading cloud platform that automates enterprise IT workflows. Since its 2004 founding, the company has grown to over 13,000 employees and serves more than 6,000 customers worldwide. Its flagship IT Service Management suite powers ticketing, knowledge bases, and workflow automation for Fortune 500 firms.

ServiceNow hires across engineering, product, sales, and professional services. Software engineers build the platform in Java, Node.js, and Go, while solutions architects design integrations for clients such as Walmart and Goldman Sachs. Sales roles focus on SaaS subscriptions and channel partnerships, and marketing positions drive product adoption. Candidates can expect rigorous technical interviews and a culture that rewards innovation.

Checking ServiceNow listings on Job Transparency gives you real salary ranges, employee sentiment, and interview difficulty ratings. This data lets you compare offers, negotiate confidently, and gauge fit before applying.

HRBP Manager, Success, Technology, Experience and Platform, UKI

Company: ServiceNow

Location: Dublin, Ireland

Posted Jan 21, 2025

ServiceNow, founded in 2004, is a global market leader in AI-enhanced technology, serving over 8,100 customers including 85% of the Fortune 500. The company aims to make the world work better for everyone. The job role involves supporting BU/Function leaders, driving HR initiatives, designing programs, and providing HR advice. The ideal candidate should have excellent interpersonal skills, HR process knowledge, and at least 5 years of EMEA-based HR experience. ServiceNow is an equal opportunity employer, committed to inclusivity and accommodating candidates with disabilities.

AVP, EMEA, APAC and Japan Strategic Customer Engagements (Elevate)

Company: ServiceNow

Location: London, United Kingdom / Remote

Posted Jan 21, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking an AVP for EMEA, APAC, and Japan Strategic Customer Engagements. The role involves driving revenue growth and profitability through larger, strategic transactions. The AVP will lead a team in developing end-to-end deal strategies, complex negotiations, and thought leadership. The ideal candidate should have extensive software industry experience, consultative direct sales experience, and leadership roles. They must also have experience in the Japanese market and large deal or corporate strategy/business development.

EMEA Communications Intern

Company: ServiceNow

Location: Amsterdam, Netherlands

Posted Jan 21, 2025

ServiceNow is a global market leader in AI-enhanced technology, empowering organizations to find smarter, faster, and better ways to work. The company offers various job opportunities, including an internship for a communications intern to support the ServiceNow team in Europe, Middle East and Africa.

AI Program Manager, Global People

Company: ServiceNow

Location: Orlando, FL / Remote

Posted Jan 21, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Global People AI Program Manager. The role involves coordinating cross-functional teams, overseeing AI program governance, and ensuring alignment with Global People and Enterprise AI strategies. The ideal candidate should have 7+ years of program management experience, a solid understanding of AI technology, and advanced skills in project management, technical understanding of AI, cross-functional collaboration, stakeholder management, adaptability, and ethical decision-making.

Senior Manager, AMS Industry Customer Story Development

Company: ServiceNow

Location: Addison, TX / Remote

Posted Jan 21, 2025

ServiceNow, founded in 2004 in San Diego, California, is a global market leader in AI-enhanced technology, serving over 8,100 customers, including 85% of the Fortune 500. The company is seeking a Senior Manager for Customer Story Development to lead the Customer Marketing team. This role involves managing stakeholder relationships, identifying target customers, capturing success stories, and producing high-quality content. Key responsibilities include maintaining customer blueprints, managing stakeholders, conducting customer interviews, overseeing content production, and managing vendors. The ideal candidate should have 12+ years of experience in IT and cloud industries, with a proven track record in customer advocacy and team leadership.

Director, AI Platform

Company: ServiceNow

Location: Hyderabad, India

Posted Jan 21, 2025

ServiceNow is seeking a highly experienced Director for its AI Platform Services team. The role involves strategic leadership, team management, AI platform development, project management, innovation, stakeholder engagement, and governance. The ideal candidate should have 14+ years of tech leadership experience, expertise in AI/ML, Java or Python, and a strong understanding of ServiceNow Platform. The position offers the opportunity to work in a dynamic, innovative environment with a focus on delivering cutting-edge AI solutions.

Senior Technical Consultant - Employee Worfklows/HR Service Delivery

Company: ServiceNow

Location: Frankfurt, Germany / Remote

Posted Jan 21, 2025

ServiceNow, founded in 2004 in San Diego, is a global market leader providing AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. The company focuses on connecting people, systems, and processes to improve work efficiency. They value their employees, fostering a culture of learning, innovation, and diversity. The Customer Outcomes (CO) team, specifically the Employee Workflows (EWF) practice, seeks a Senior Technical Consultant to design HR solutions, collaborate with customers, and drive customer satisfaction.

Sr Software Quality Engineer

Company: ServiceNow

Location: Hyderabad, India

Posted Jan 21, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a QA professional with 5+ years of experience in quality assurance and Java programming. The role involves maintaining automation test frameworks, designing testing strategies, and creating comprehensive test plans. The company values inclusivity and welcomes candidates from diverse backgrounds. It offers an opportunity to work with innovative technology and contribute to making the world work better.

Principal Customer Success Manager

Company: ServiceNow

Location: Stockholm, Sweden / Remote

Posted Jan 21, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a transformation-maker for its Customer Success Team. The role involves delivering consultancy and services to F500 companies, acting as a trusted advisor in various areas like Vision & Strategy, Roadmap Development, and Implementation Strategy. The ideal candidate should have 10+ years of experience in professional services, expertise in digital transformation, and experience in establishing executive relationships. The company's philosophy emphasizes teamwork, and the goal is to ensure customer success and high satisfaction ratings.

Staff Technical Writer

Company: ServiceNow

Location: Ramat Gan, Israel / Remote

Posted Jan 21, 2025

ServiceNow, founded in 2004, is a global market leader in AI-enhanced technology, serving over 8,100 customers including 85% of the Fortune 500. The company aims to transform work processes through its intelligent cloud-based platform. The job role involves defining content strategy, driving execution, influencing product strategy, and leading diverse writing teams. Basic qualifications include understanding of content development, 7+ years of technical communication experience, and experience in DITA, Markdown, or similar. ServiceNow values inclusivity and welcomes candidates from diverse backgrounds.

Frequently Asked Questions

What is it like to work at ServiceNow?
ServiceNow emphasizes a collaborative environment with a strong focus on continuous learning. Employees report high engagement scores, frequent tech talks, and access to the company’s learning platform, SkillUp. Work schedules are flexible, and the company offers a generous equity program and annual performance bonuses tied to company growth. Many hires say the culture values impact, so you’ll see your code or solution directly affect millions of users.
What types of positions are available at ServiceNow?
ServiceNow’s hiring portfolio covers over 300 distinct roles. Data engineering, DevOps, cybersecurity, and AI/ML engineers are in high demand, as are product managers, solutions architects, and sales engineers. Non‑technical roles such as customer success managers, HR business partners, and marketing strategists also have open positions. The 3,580 openings span all U.S. regions and international offices, with remote options for many technical roles.
How can I stand out as an applicant for ServiceNow?
To stand out, showcase measurable impact from past projects, such as reduced ticket resolution time or increased workflow efficiency. Highlight experience with cloud platforms (AWS, Azure, GCP) and scripting languages commonly used by ServiceNow. Tailor your resume to include specific metrics, and prepare for scenario‑based technical questions that test your problem‑solving and system‑design skills. Finally, reference any ServiceNow certifications (e.g., Certified System Administrator) or open‑source contributions.

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