Jobs at ServiceNow
12,319 open positions
ServiceNow is a leading cloud platform that automates enterprise IT workflows. Since its 2004 founding, the company has grown to over 13,000 employees and serves more than 6,000 customers worldwide. Its flagship IT Service Management suite powers ticketing, knowledge bases, and workflow automation for Fortune 500 firms.
ServiceNow hires across engineering, product, sales, and professional services. Software engineers build the platform in Java, Node.js, and Go, while solutions architects design integrations for clients such as Walmart and Goldman Sachs. Sales roles focus on SaaS subscriptions and channel partnerships, and marketing positions drive product adoption. Candidates can expect rigorous technical interviews and a culture that rewards innovation.
Checking ServiceNow listings on Job Transparency gives you real salary ranges, employee sentiment, and interview difficulty ratings. This data lets you compare offers, negotiate confidently, and gauge fit before applying.
Technical Program Manager - Engineering Excellence
Company: ServiceNow
Location: London, United Kingdom / Remote
Posted Dec 19, 2024
ServiceNow, a global market leader in AI-enhanced technology, is seeking a Technical Program Manager for Engineering Excellence. The role involves driving operational efficiency, enhancing communication, and ensuring the success of the global engineering organization. Key responsibilities include metrics & reporting, strategic workforce management, best practices & standards, and communication & events. The ideal candidate should have 10+ years of experience in operations, technical program management, or a related role, a bachelor's degree, and proficiency in data analysis, reporting, and metrics management.
Program Manager, Environmental Sustainability (Carbon Specialist)
Company: ServiceNow
Location: Chicago, IL / Remote
Posted Dec 19, 2024
ServiceNow, a global market leader in AI-enhanced technology, is seeking an experienced Program Manager for its Environmental Sustainability team. The role involves leading the greenhouse gas (GHG) emissions program, supporting decarbonization efforts, and collaborating across teams to drive sustainability initiatives. The ideal candidate should have a Masters in GHG Management, expertise in GHG accounting, and strong analytical and communication skills.
Sr Advisory Solution Consultant - Customer & Industry Workflow
Company: ServiceNow
Location: Canberra, Australia
Posted Dec 19, 2024
ServiceNow, a global market leader in AI-enhanced technology, is seeking a Solution Consultant with over 10 years of pre-sales experience. The role involves supporting customer & industry workflow solution sales, guiding revenue, and providing product-specific solutions during sales cycles. The consultant will lead discovery workshops, develop client partner relationships, and provide feedback to product management for enhancements. ServiceNow values diversity and equal opportunity, offering flexible work personas and accommodations for candidates. The company is committed to creating an accessible and inclusive experience for all.
Advisory Solution Consultant, Customer Workflows
Company: ServiceNow
Location: Denver, CO / Remote
Posted Dec 19, 2024
ServiceNow, a global market leader in AI-enhanced technology, is seeking an Advisory Solution Consultant. The role involves supporting Customer Workflows product sales, influencing revenue growth, and providing product-specific solutions. The ideal candidate should have 7+ years of pre-sales solution consulting experience, expertise in CRM or BPM software, and strong presentation skills. The position offers a competitive base pay of $126,375 - $208,425, plus equity, variable compensation, and benefits.
Executive Assistant
Company: ServiceNow
Location: Franklin, TN / Remote
Posted Dec 19, 2024
ServiceNow, a global market leader in AI-enhanced technology, is seeking an experienced administrative assistant. The role involves calendar and meeting management, travel arrangements, expense management, onboarding support, and project work. The ideal candidate should have 5+ years of administrative experience, strong organizational skills, and proficiency in various software tools. The company values inclusivity and offers opportunities for growth.
Senior Software Quality Engineer
Company: ServiceNow
Location: Santa Clara, CA
Posted Dec 19, 2024
ServiceNow, founded in 2004, is a global market leader in AI-enhanced technology, serving over 8,100 customers including 85% of the Fortune 500. The company aims to make the world work better for everyone. The job posting is for a role in the ITOM QE organization, focusing on IT operations availability, efficiency, and performance. Key responsibilities include maintaining automation test frameworks, designing testing strategies, and creating comprehensive test plans. The ideal candidate has 4+ years of QA experience with Java, Selenium, JUnit, and TestNG, fluency in JavaScript, and knowledge of various testing techniques and tools.
Staff Inbound Product Manager - Gen AI & Agentic AI
Company: ServiceNow
Location: Alajuela, Costa Rica
Posted Dec 19, 2024
ServiceNow, founded in 2004, is a global market leader in AI-enhanced technology, serving over 8,100 customers including 85% of the Fortune 500. The company's Digital Technology team is redefining IT, focusing on transformation, AI-driven automation, and innovation. They seek a Staff Product Manager - Gen AI & Agentic AI to lead the vision, strategy, and roadmap for AI-powered products. The role involves defining product strategy, managing the product lifecycle, collaborating with cross-functional teams, engaging with customers, and acting as a thought leader in AI technologies.
Principal Strategist, Inspire Value
Company: ServiceNow
Location: Tokyo, Japan
Posted Dec 19, 2024
ServiceNow, a global market leader in AI-enhanced technology, is seeking a Japanese-English bilingual professional with over 10 years of experience in management consulting or customer-facing strategy roles. The role involves engaging executives for digital transformation advisory, leading discovery workshops, and creating strategic deliverables. The candidate should have experience in major industries, C-Level relationship building, and public speaking. ServiceNow values inclusivity and welcomes candidates from diverse backgrounds.
Sr Staff Software Engineer
Company: ServiceNow
Location: San Diego, CA
Posted Dec 19, 2024
ServiceNow, founded in 2004, is a global market leader in AI-enhanced technology, serving over 8,100 customers including 85% of the Fortune 500. The company aims to make the world work better for everyone. The job role involves building high-quality, scalable code, working with product owners, contributing to new product features, and mentoring colleagues. Qualifications include 10+ years of Java experience, passion for JavaScript, advanced knowledge in data structures, algorithms, and relational databases, and experience with modern UI frameworks. The role offers a base pay of $163,000 - $285,200, plus benefits and equity. ServiceNow is an equal opportunity employer.
Senior Solution Sales Account Executive, Customer & Industry Workflows
Company: ServiceNow
Location: San Diego, CA / Remote
Posted Dec 19, 2024
ServiceNow, a global market leader in AI-enhanced technology, is seeking a Solution Sales Executive. The role involves overseeing market success of ServiceNow's Customer & Industry Workflows products, developing sales strategies, and building relationships with C-suite personas. The ideal candidate should have extensive experience in solution sales, preferably within a CRM or CX solution-related business, and strong leadership skills. The role requires regional travel up to 50% and excellent communication and presentation skills.
Sr Mgr, Solution Consulting
Company: ServiceNow
Location: Staines, United Kingdom
Posted Dec 19, 2024
ServiceNow, a global market leader in AI-enhanced technology, is seeking a seasoned Solution Consultant with 7+ years of presales experience, particularly in the Japan market. The role involves ensuring customer relevance, delivering high-quality presentations, managing teams, and driving demand generation. The company values inclusivity and offers an accessible, flexible work environment.
GenAI Architect - GenAI Customer Success
Company: ServiceNow
Location: London, United Kingdom / Remote
Posted Dec 19, 2024
ServiceNow, a global market leader in AI-enhanced technology, is seeking a GenAI Architect. The role involves driving customer outcomes, roadmap, and value realization for GenAI technology within AI Lighthouse accounts. The candidate will deliver ServiceNow's GenAI capabilities, provide technical advice, and lead GenAI enablement programs. A minimum of 3 years of ServiceNow Platform experience, ServiceNow certifications, and 5 years in a technology advisory role, preferably with AI, ML, or Data Science focus, are required. Excellent communication, analytical, and problem-solving skills are essential, along with the ability to work in a fast-paced environment and travel up to 50% annually.