Jobs at ServiceNow

12,319 open positions

ServiceNow is a leading cloud platform that automates enterprise IT workflows. Since its 2004 founding, the company has grown to over 13,000 employees and serves more than 6,000 customers worldwide. Its flagship IT Service Management suite powers ticketing, knowledge bases, and workflow automation for Fortune 500 firms.

ServiceNow hires across engineering, product, sales, and professional services. Software engineers build the platform in Java, Node.js, and Go, while solutions architects design integrations for clients such as Walmart and Goldman Sachs. Sales roles focus on SaaS subscriptions and channel partnerships, and marketing positions drive product adoption. Candidates can expect rigorous technical interviews and a culture that rewards innovation.

Checking ServiceNow listings on Job Transparency gives you real salary ranges, employee sentiment, and interview difficulty ratings. This data lets you compare offers, negotiate confidently, and gauge fit before applying.

Sr Enterprise Account Executive - State & Local Government

Company: ServiceNow

Location: Washington, DC / Remote

Posted Dec 19, 2024

ServiceNow is a global market leader in AI-enhanced technology, empowering organizations to find smarter, faster, and better ways to work. The company offers innovative solutions for businesses, including cloud-based platforms and sales roles. With a strong focus on customer success and inclusivity, ServiceNow values diverse backgrounds and unique experiences.

Staff Product Manager - Cloud Observability

Company: ServiceNow

Location: Redmond, WA / Remote

Posted Dec 19, 2024

ServiceNow is seeking a Staff Product Manager to develop innovative Cloud Observability and analytics solutions. The role involves defining product vision, collaborating on the product roadmap, and working with distributed engineering teams. The ideal candidate should have 8+ years of product management experience, a focus on Observability and Analytics solutions, and experience with cloud-based products. The position offers competitive compensation, benefits, and a commitment to an inclusive environment.

Demand Generation Manager (executive/partner marketing)

Company: ServiceNow

Location: Other US Location

Posted Dec 19, 2024

ServiceNow is a global market leader in AI-enhanced technology, serving over 8100 customers including 85 of the Fortune 500. They offer an intelligent cloud-based platform to help organizations find smarter, faster, and better ways to work. The company is looking for a marketing plan developer to support sales objectives and grow the customer base.

Senior Technical Consultant - Employee Worfklows/HR Service Delivery

Company: ServiceNow

Location: Munich, Germany / Remote

Posted Dec 19, 2024

ServiceNow, founded in 2004, is a global market leader in AI-enhanced technology, serving over 8,100 customers including 85% of the Fortune 500. The company aims to make the world work better for everyone by connecting people, systems, and processes. The Customer Outcomes (CO) team, specifically the Employee Workflows (EWF) team, seeks a Senior Technical Consultant. This role involves collaborating with customers to design and configure HR solutions, ensuring customer success, and contributing to continuous improvement of leading practices. The ideal candidate should have consulting experience in enterprise organizations, understanding of HR systems, and technical depth in SaaS environments.

Sr Benefits Analyst

Company: ServiceNow

Location: Atlanta, GA / Remote

Posted Dec 19, 2024

ServiceNow, a global market leader founded in 2004, seeks a Senior Benefits Analyst to join their Total Rewards team. The role involves supporting global benefits programs, ensuring compliance, and driving strategic evolution. The ideal candidate will have 5+ years of experience in benefits planning, strong financial acumen, and expertise in benefits administration systems.

Enterprise Sales Director - Healthcare (Provider)

Company: ServiceNow

Location: Charleston, WV / Remote

Posted Dec 19, 2024

ServiceNow, founded in 2004 in San Diego, California, is a global market leader in AI-enhanced technology, serving over 8,100 customers, including 85% of the Fortune 500. The company aims to transform work processes through its intelligent, cloud-based platform. The job description outlines a role focused on driving sales growth, managing a sales team, developing strategies, and maintaining customer relationships. The ideal candidate should have extensive sales experience, strong team management skills, strategic thinking, and excellent relationship-building abilities.

Global Queue Manager

Company: ServiceNow

Location: Sydney, Australia

Posted Dec 19, 2024

ServiceNow, founded in 2004, is a global market leader in AI-enhanced technology, serving over 8,100 customers including 85% of the Fortune 500. The company aims to make the world work better for everyone. The Global Queue Manager (GQM) role involves operational oversight of high-priority cases, acting as a single point of contact for decision-making. Responsibilities include workload balancing, case management, handovers, escalation management, shift coverage, and reporting. The ideal candidate should have a minimum of 3 years of experience in a customer-facing role, a technical degree, and excellent communication skills. ServiceNow values inclusivity, offering flexible work arrangements, competitive compensation, and a collaborative work environment.

Financial Services Technical Lead

Company: ServiceNow

Location: Austin, TX / Remote

Posted Dec 19, 2024

ServiceNow is seeking a Financial Services Technical Lead to serve as a primary technical point-of-contact for projects, ensuring quality of work and client satisfaction. The role involves architectural guidance, business acumen in financial services, and deep product expertise. The candidate should have at least 8 years of consultation and/or configuration experience, preferably with ServiceNow Customer and Industry Workflow Solutions. A strong understanding of the financial services industry, including system architecture, security, use cases, workflows, personas, industry standards, and compliance requirements is necessary. The role also involves pre-sales support, product engagement, leadership, and practice development. Required ServiceNow certifications include Certified System Administrator, Certified Application Designer, Certified Implementation Specialist - Customer Service Management, Certified Implementation Specialist - Field Service Management, Financial Services - Banking and Wealth Management Suite, Financial Services - Insurance Suite, and Certified Technical Architect.

Demand Generation Manager (campaign marketing/product marketing)

Company: ServiceNow

Location: Other US Location

Posted Dec 19, 2024

ServiceNow is a global market leader in AI-enhanced technology, offering an intelligent cloud-based platform to connect people, systems, and processes. They aim to empower organizations to find smarter, faster, and better ways to work, with a purpose to make the world work better for everyone. The company is seeking a marketing role to develop a field marketing plan, support sales objectives, and grow the customer base.

Intern - Data Centre Operations Analyst

Company: ServiceNow

Location: London, United Kingdom

Posted Dec 19, 2024

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Data Center Operations Analyst. The role involves implementing procedures, managing day-to-day operations, and collaborating with vendors. The ideal candidate is a university student with a Master's Degree in progress, preferably with hands-on experience in data center operations. They should possess strong analytical skills, knowledge of data center facilities, networking/server architecture, and ITIL process methodologies. Excellent communication and interpersonal skills are also required.

Principal Success Architect

Company: ServiceNow

Location: Sydney, Australia / Remote

Posted Dec 19, 2024

ServiceNow, founded in 2004, is a global market leader in AI-enhanced technology, serving over 8,100 customers including 85% of the Fortune 500. The company aims to make the world work better for everyone. The Customer Outcomes team, led by a Principal Success Architect, focuses on accelerating platform adoption and improving customer outcomes. This role involves developing C-level executive relationships, understanding customer goals, and creating a roadmap for product adoption, renewals, and expansion. Qualifications include 12+ years of professional services experience, management consulting in technology transformations, and expertise in digital transformation design, implementation, and management.

Globalization Product Manager

Company: ServiceNow

Location: East Bay

Posted Dec 19, 2024

ServiceNow is a global market leader in AI-enhanced technology, offering an intelligent cloud-based platform for connecting people, systems, and processes. They aim to empower organizations to find smarter, faster, and better ways to work. The company is seeking a Product Manager to facilitate engagement around accessibility and usability of their products, prioritize features, manage dependencies, and work closely with cross-functional teams to deliver accessible, multilingual features in product releases.

Frequently Asked Questions

What is it like to work at ServiceNow?
ServiceNow emphasizes a collaborative environment with a strong focus on continuous learning. Employees report high engagement scores, frequent tech talks, and access to the company’s learning platform, SkillUp. Work schedules are flexible, and the company offers a generous equity program and annual performance bonuses tied to company growth. Many hires say the culture values impact, so you’ll see your code or solution directly affect millions of users.
What types of positions are available at ServiceNow?
ServiceNow’s hiring portfolio covers over 300 distinct roles. Data engineering, DevOps, cybersecurity, and AI/ML engineers are in high demand, as are product managers, solutions architects, and sales engineers. Non‑technical roles such as customer success managers, HR business partners, and marketing strategists also have open positions. The 3,580 openings span all U.S. regions and international offices, with remote options for many technical roles.
How can I stand out as an applicant for ServiceNow?
To stand out, showcase measurable impact from past projects, such as reduced ticket resolution time or increased workflow efficiency. Highlight experience with cloud platforms (AWS, Azure, GCP) and scripting languages commonly used by ServiceNow. Tailor your resume to include specific metrics, and prepare for scenario‑based technical questions that test your problem‑solving and system‑design skills. Finally, reference any ServiceNow certifications (e.g., Certified System Administrator) or open‑source contributions.

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