Jobs at ServiceNow
12,319 open positions
ServiceNow is a leading cloud platform that automates enterprise IT workflows. Since its 2004 founding, the company has grown to over 13,000 employees and serves more than 6,000 customers worldwide. Its flagship IT Service Management suite powers ticketing, knowledge bases, and workflow automation for Fortune 500 firms.
ServiceNow hires across engineering, product, sales, and professional services. Software engineers build the platform in Java, Node.js, and Go, while solutions architects design integrations for clients such as Walmart and Goldman Sachs. Sales roles focus on SaaS subscriptions and channel partnerships, and marketing positions drive product adoption. Candidates can expect rigorous technical interviews and a culture that rewards innovation.
Checking ServiceNow listings on Job Transparency gives you real salary ranges, employee sentiment, and interview difficulty ratings. This data lets you compare offers, negotiate confidently, and gauge fit before applying.
Senior Product Marketing Manager, Customer Workflows
Company: ServiceNow
Location: Chicago, IL / Remote
Posted Dec 19, 2024
ServiceNow is seeking a senior product marketing manager for Customer Workflows, responsible for driving marketing strategy, developing persona-based messaging, and collaborating with product and sales teams. The ideal candidate should have 12+ years in B2B Enterprise Marketing or Product Marketing, familiarity with customer service solutions, and strong communication skills. The role involves creating content, managing website updates, supporting events, and developing sales assets. ServiceNow values inclusivity and welcomes candidates from diverse backgrounds.
Sr. Solution Sales Executive - CX (Banking) - WEST/CENTRAL
Company: ServiceNow
Location: Santa Clara, CA / Remote
Posted Dec 19, 2024
ServiceNow, founded in 2004 in San Diego, California, is a global market leader in AI-enhanced technology, serving over 8,100 customers, including 85% of the Fortune 500. The company offers an intelligent cloud-based platform that connects people, systems, and processes. The Solution Sales Executive role involves overseeing the market success of ServiceNow's Customer Workflow products, supporting territory strategy, and partnering with account teams to envision digital transformation. Qualifications include 7+ years of experience in specialty solutions, business sales process understanding, and coaching sales team members.
Senior Technical Consultant - Customer Workflows
Company: ServiceNow
Location: Staines, United Kingdom / Remote
Posted Dec 19, 2024
ServiceNow, founded in 2004 in San Diego, California, is a global market leader in AI-enhanced technology, serving 8,100 customers including 85% of the Fortune 500. The company offers a cloud-based platform that connects people, systems, and processes to improve work efficiency. The job description is for a Senior Technical Consultant for Customer & Industry Workflows, focusing on implementing ServiceNow's Customer Service Management (CSM) and Field Service Management (FSM) solutions. The ideal candidate should have extensive experience in consulting, enterprise architecture, and technical roadmaps, with a strong background in field service management, especially in the telecommunications industry.
Senior Platform Architect
Company: ServiceNow
Location: Amsterdam, Netherlands / Remote
Posted Dec 19, 2024
ServiceNow, a global market leader founded in 2004, is seeking a Customer Outcomes Senior Platform Architect. This role involves helping customers establish a technical foundation in the ServiceNow Platform, designing solutions for long-term success, and guiding engagement teams. The ideal candidate should have 8+ years of professional services experience, management consulting skills, and ServiceNow certifications. They will work closely with customers, partners, and internal teams, translating business goals into architectural blueprints and ensuring instance health.
Global Strategic Partner Events Senior Manager
Company: ServiceNow
Location: Vancouver, Canada / Remote
Posted Dec 19, 2024
ServiceNow, founded in 2004 in San Diego, is a global market leader providing AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. The company is seeking a Strategic Global Partner Events Senior Manager to drive the success and growth of global partner events. The role involves partnering with internal teams, managing vendor relationships, and executing event programs. Key responsibilities include developing campaign plans, managing event performance, and utilizing digital platforms. The ideal candidate should have 8+ years of experience, a passion for event planning, strong project management skills, and a growth mindset.
Field CTO
Company: ServiceNow
Location: Mexico City, Mexico / Remote
Posted Dec 19, 2024
ServiceNow, a global market leader in AI-enhanced technology, is seeking Enterprise Architects to join their pre-sales team. The role involves engaging with customer executives, identifying pain points, and translating them into ServiceNow solutions. The ideal candidate will have 10+ years of experience in influencing senior technology leaders, expertise in Enterprise Architecture, and a passion for building business relationships. They will lead architecture and design engagements, understand customer business strategies, and articulate how ServiceNow can deliver value.
Senior Solution Sales Executive, Security & Risk Solutions
Company: ServiceNow
Location: Zurich, Switzerland
Posted Dec 19, 2024
ServiceNow is a company that makes technology work for everyone, with a focus on innovation and customer satisfaction. They offer a range of products and services, including Risk and Security solutions, and are committed to creating an inclusive environment where all voices are heard. The company values diversity and belonging, and encourages candidates from non-traditional backgrounds to apply. They also prioritize flexibility and trust in their distributed work environment.
Advisory Solution Consultant - Customer Workflows
Company: ServiceNow
Location: Milan, Italy
Posted Dec 19, 2024
ServiceNow, founded in 2004 in San Diego, is a global market leader in AI-enhanced technology, serving over 8,100 customers, including 85% of the Fortune 500. The Specialist Solution Consultant role involves developing and positioning industry-specific solutions to meet customer needs, with a focus on the Customer Workflow unit. The role requires extensive pre-sales consulting experience, proficiency in the ServiceNow platform, and collaboration with various teams. ServiceNow values inclusivity and offers competitive compensation with benefits.
Demand Generation Manager (executive/partner marketing)
Company: ServiceNow
Location: Tokyo, Japan
Posted Dec 19, 2024
ServiceNow, a global market leader in AI-enhanced technology, is seeking a marketing professional with 8+ years of experience in a comparable industry, preferably SaaS or IT. The role involves developing a field marketing plan, working with various leadership teams, and overseeing the execution of marketing activities. Key responsibilities include forecasting and evaluating campaign effectiveness, engaging with sales teams, building cross-functional programs, and maintaining relationships with C-suite executives. The ideal candidate should have a proven track record in managing cross-functional programs, strong budget management skills, and excellent communication abilities. Fluency in Japanese and English is required.
Director, Success Hub
Company: ServiceNow
Location: Alajuela, Costa Rica
Posted Dec 19, 2024
ServiceNow, a global market leader in AI-enhanced technology, is seeking a Director of Customer Success Hubs for its Costa Rica location. The role involves leading a team of Customer Success Guides to ensure customer success and growth, driving product adoption, renewals, and expansion. Key responsibilities include developing executive relationships, executing customer success strategy, managing business planning, and growing a team. The ideal candidate should have 10+ years of leadership experience in technology-enabled transformations, familiarity with ServiceNow products, and a track record of managing high-performing teams. ServiceNow values inclusivity and welcomes candidates from diverse backgrounds.
New Logo Account Executive
Company: ServiceNow
Location: Mumbai, India
Posted Dec 19, 2024
ServiceNow is a global market leader in the IT service management industry, providing innovative AI-enhanced technology to over 8,100 customers. The company offers a cloud-based platform that connects people, systems, and processes to empower organizations to work smarter, faster, and better. The New Logo Account Executive role is a pivotal position that requires identifying new business opportunities, understanding customer challenges, and pairing them with solutions to achieve business objectives.
Sr Solution Consultant
Company: ServiceNow
Location: Munich, Germany
Posted Dec 19, 2024
ServiceNow, founded in 2004 in San Diego, California, is a global market leader in AI-enhanced technology, serving over 8,100 customers, including 85% of the Fortune 500. The company offers an intelligent cloud-based platform that connects people, systems, and processes. They seek a Solution Consultant with 5+ years of experience in pre-sales consulting or sales engineering, proficient in the ServiceNow platform, to drive product sales and provide technical expertise during sales cycles. The role involves developing solutions, leading workshops, and collaborating with various teams. ServiceNow values inclusivity and diverse backgrounds.