Jobs at ServiceNow

12,319 open positions

ServiceNow is a leading cloud platform that automates enterprise IT workflows. Since its 2004 founding, the company has grown to over 13,000 employees and serves more than 6,000 customers worldwide. Its flagship IT Service Management suite powers ticketing, knowledge bases, and workflow automation for Fortune 500 firms.

ServiceNow hires across engineering, product, sales, and professional services. Software engineers build the platform in Java, Node.js, and Go, while solutions architects design integrations for clients such as Walmart and Goldman Sachs. Sales roles focus on SaaS subscriptions and channel partnerships, and marketing positions drive product adoption. Candidates can expect rigorous technical interviews and a culture that rewards innovation.

Checking ServiceNow listings on Job Transparency gives you real salary ranges, employee sentiment, and interview difficulty ratings. This data lets you compare offers, negotiate confidently, and gauge fit before applying.

Staff Software Engineer

Company: ServiceNow

Location: Other US Location

Posted Dec 17, 2024

ServiceNow is a global market leader offering innovative AI-enhanced technology to over 8100 customers, including 85 of the Fortune 500. The company's intelligent cloud-based platform connects people, systems, and processes to help organizations find smarter, faster, and better ways to work. The role involves building high-quality code, working with product owners, designing software, contributing to new products and features, and mentoring colleagues.

Head of Financial Services - Go To Market

Company: ServiceNow

Location: Other US Location

Posted Dec 18, 2024

The Head of Financial Services Go-to-Market for India is a deep expert role that operates with ServiceNow's customer-centric industry transformation sales teams and core functions. The ideal candidate brings a mature and experienced point of view, is visionary, fact-based, and objective in their orientation and communication. They will closely align with existing and new trusted relationships with customer and partner executives, be a highly impactful contributor to revenue growth in top Financial Services accounts globally, and develop integrated sector, geo strategy including goals, growth focus, and investments.

Presales Solution Consultant

Company: ServiceNow

Location: Dublin, Ireland

Posted Dec 19, 2024

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Presales Solution Consultant. The role involves providing technical sales partnership, understanding business and technical problems, interacting with C-Suite Executives, and leading non-technical discussions. The ideal candidate should have 4-6 years of enterprise software pre-sales solution consulting experience, expertise in selling to commercial enterprises, and strong communication skills.

Enterprise Account Executive, Federal

Company: ServiceNow

Location: Tokyo, Japan

Posted Dec 19, 2024

ServiceNow is a global market leader in AI-enhanced technology, empowering organizations to work smarter and better. The company was founded by Fred Luddy in 2004 and has since grown to serve over 8,100 customers, including 85% of the Fortune 500.

Senior Solution Sales Executive- (Source to Pay)

Company: ServiceNow

Location: Santa Clara, CA / Remote

Posted Dec 19, 2024

ServiceNow, founded in 2004, is a global market leader in AI-enhanced technology, serving over 8,100 customers, including 85% of the Fortune 500. The company is seeking a Sr. Global Solution Sales Executive - Operation Technology Go-to-Market to drive growth, scale, and consistency. This role involves developing relationships with key accounts, driving growth strategies, and collaborating with cross-functional teams. The ideal candidate should have 7-10+ years of experience in solution sales, strong communication skills, and a proven track record in enterprise software sales.

Sr Client Director, Generali

Company: ServiceNow

Location: Milan, Italy

Posted Dec 19, 2024

ServiceNow, founded in 2004, is a global market leader in AI-enhanced technology, serving over 8,100 customers including 85% of the Fortune 500. The company aims to transform work processes through its intelligent cloud-based platform. The job role involves providing strategic leadership, managing executive relationships, and leading virtual teams to drive growth and customer experience for large accounts. Qualifications include extensive client management experience, sales solutions experience, and understanding of business IT needs.

Principal Engagement Manager -Central Region

Company: ServiceNow

Location: Addison, TX / Remote

Posted Dec 19, 2024

ServiceNow is a technology company that aims to make the world work for everyone. They foster an ambitious, innovative environment where employees are encouraged to share unique talents. The role of a Customer Engagement Manager involves managing key internal and external initiatives, providing a unique customer experience, and driving project resolutions. The ideal candidate should have extensive high-tech/SaaS industry experience, strong project management skills, and excellent communication abilities.

Sr. Dir., AMS Customer Excellence Strategic Operations

Company: ServiceNow

Location: Waltham

Posted Dec 18, 2024

The text describes a job description for a Senior Director AMS Customer Excellence Strategic Operations role at ServiceNow. The ideal candidate is passionate about delighting customers with ServiceNow solutions. The role involves leading Americas Customer Excellence Operations, generating business insights, driving customer adoption, and leading annual planning activities. The candidate should have 15+ years of experience in strategy planning and operations, with a proven track record in high-growth tech SaaS environments. The role offers a base pay of $248,100 and $421,900 plus equity when applicable, variable incentive compensation, and benefits.

Senior Technical Support Engineer - Federal

Company: ServiceNow

Location: Orlando, FL

Posted Dec 19, 2024

ServiceNow is a technology company that values its employees and customers, fostering an inclusive environment. The Support Engineer role involves resolving complex technical issues for customers, requiring strong technical skills, teamwork, and communication. The company is committed to diversity and offers flexibility in its distributed work model.

Manager, Technical Support Management

Company: ServiceNow

Location: Alajuela, Costa Rica

Posted Dec 19, 2024

ServiceNow, founded in 2004 in San Diego, is a global market leader in AI-enhanced technology, serving 8,100 customers including 85% of the Fortune 500. The company is seeking a Service Delivery Manager for its Technical Support team in Orlando, Florida. The role involves managing a team, providing leadership, interfacing with development, recruiting and developing staff, and guiding team metrics. The ideal candidate should have 6+ years of technical support experience, proficiency in Portuguese is a plus, and a customer-first mindset.

New Logo Account Executive Public Sector (Health)

Company: ServiceNow

Location: Other US Location

Posted Dec 18, 2024

ServiceNow is a global market leader in AI-enhanced technology, offering an intelligent cloud-based platform to help organizations find smarter, faster, and better ways to work. The company is seeking a New Logo Account Executive to identify new business, close initial opportunities, and convert prospects into customers. The role involves strategic territory planning, sales strategies, creative marketing, customer acumen, and account transition. The ideal candidate has a proven track record of new logo sales, quota carrying technology solution-based direct sales experience, and strong sales strategy skills.

Senior Technical Accelerator Consultant - Impact

Company: ServiceNow

Location: Madrid, Spain

Posted Dec 19, 2024

ServiceNow, founded in 2004 in San Diego, is a global market leader offering AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. They are expanding with a new team in Madrid, seeking a Senior Technical Accelerator Consultant for their innovative product, ServiceNow Impact. This role involves delivering technical accelerators, acting as a ServiceNow subject matter expert, and mentoring junior team members. The ideal candidate should have extensive ServiceNow skills, technical and business process experience, and knowledge of technical components like LDAP, SAML/SSO, and integrations.

Frequently Asked Questions

What is it like to work at ServiceNow?
ServiceNow emphasizes a collaborative environment with a strong focus on continuous learning. Employees report high engagement scores, frequent tech talks, and access to the company’s learning platform, SkillUp. Work schedules are flexible, and the company offers a generous equity program and annual performance bonuses tied to company growth. Many hires say the culture values impact, so you’ll see your code or solution directly affect millions of users.
What types of positions are available at ServiceNow?
ServiceNow’s hiring portfolio covers over 300 distinct roles. Data engineering, DevOps, cybersecurity, and AI/ML engineers are in high demand, as are product managers, solutions architects, and sales engineers. Non‑technical roles such as customer success managers, HR business partners, and marketing strategists also have open positions. The 3,580 openings span all U.S. regions and international offices, with remote options for many technical roles.
How can I stand out as an applicant for ServiceNow?
To stand out, showcase measurable impact from past projects, such as reduced ticket resolution time or increased workflow efficiency. Highlight experience with cloud platforms (AWS, Azure, GCP) and scripting languages commonly used by ServiceNow. Tailor your resume to include specific metrics, and prepare for scenario‑based technical questions that test your problem‑solving and system‑design skills. Finally, reference any ServiceNow certifications (e.g., Certified System Administrator) or open‑source contributions.

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