Jobs at ServiceNow

12,319 open positions

ServiceNow is a leading cloud platform that automates enterprise IT workflows. Since its 2004 founding, the company has grown to over 13,000 employees and serves more than 6,000 customers worldwide. Its flagship IT Service Management suite powers ticketing, knowledge bases, and workflow automation for Fortune 500 firms.

ServiceNow hires across engineering, product, sales, and professional services. Software engineers build the platform in Java, Node.js, and Go, while solutions architects design integrations for clients such as Walmart and Goldman Sachs. Sales roles focus on SaaS subscriptions and channel partnerships, and marketing positions drive product adoption. Candidates can expect rigorous technical interviews and a culture that rewards innovation.

Checking ServiceNow listings on Job Transparency gives you real salary ranges, employee sentiment, and interview difficulty ratings. This data lets you compare offers, negotiate confidently, and gauge fit before applying.

Sr. Dir, Field Marketing Commercial, Canada, LATAM

Company: ServiceNow

Location: New York, NY

Posted Dec 19, 2024

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Senior Director Field Marketing Commercial for Canada and LATAM. The role involves developing and leading a modern field marketing function, driving brand growth, and partnering with sales organizations to meet revenue targets. The ideal candidate will have 15+ years of B2B marketing experience, a strong pipeline and revenue orientation, and the ability to lead a high-performing team. The position offers a competitive base pay, equity, variable compensation, and comprehensive benefits.

Data Center Operations Analyst

Company: ServiceNow

Location: Staines, United Kingdom / Remote

Posted Dec 19, 2024

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Data Center Operations Analyst. The role involves global infrastructure design, standards, operations, and architecture. The ideal candidate should have 2 years of data center operations experience, understanding of data center facilities, and experience in deploying pre-integrated racks, servers, and network appliances. The company offers a supportive work environment, competitive salary, and various benefits including well-being days, parental leave programs, learning resources, and a global mentoring program.

Director - Network Builds - Cloud Services

Company: ServiceNow

Location: Santa Clara, CA / Remote

Posted Dec 19, 2024

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Director, Network Builds for its Cloud Network Services team. The role involves leading a team of network engineers worldwide, managing all build and deployment activities, and driving new product introduction and network standards. The successful candidate will have extensive experience in cloud/hyperscale operations, network engineering, and automation. They will be responsible for team management, process and procedure development, and ensuring high standards and quality in network builds. The role requires strong communication skills, a DevOps mentality, and a deep understanding of network technologies.

Sr Data Center Operations Analyst

Company: ServiceNow

Location: Riyadh, Saudi Arabia / Remote

Posted Dec 19, 2024

ServiceNow, founded in 2004, is a global market leader in AI-enhanced technology, serving over 8,100 customers including 85% of the Fortune 500. The Data Center Operations Team manages data center planning, installation, optimization, operations, and maintenance. Key responsibilities include 24/7 support, troubleshooting, hardware break-fix, root cause analysis, and vendor management. The ideal candidate holds a Bachelor's Degree in Computer Science or related field, with 3+ years of data center operations experience. They should possess strong analytical skills, process orientation, and excellent communication skills. Preferred qualifications include experience in building new data centers, ITIL process methodologies, and networking devices like CISCO and Juniper.

Advisory Solution Consultant

Company: ServiceNow

Location: Brisbane, Australia / Remote

Posted Dec 19, 2024

ServiceNow, a global market leader founded in 2004, is seeking an Advisory Solution Consultant. The role involves understanding client needs, proposing tailored solutions, and ensuring seamless implementation. The company values diversity, collaboration, and innovation, offering a supportive work environment. The ideal candidate should have a Bachelor's degree, 5+ years of experience in solution consulting, and strong technical acumen. Experience with ServiceNow, Enterprise SaaS, and Large Public Sector organisations is a plus.

Senior Machine Learning Quality Engineer

Company: ServiceNow

Location: San Diego, CA

Posted Dec 19, 2024

ServiceNow, founded in 2004, is a global market leader in AI-enhanced technology, serving over 8,100 customers including 85% of the Fortune 500. The company is seeking a Quality Engineer for its AI Services team. The role involves designing test automation frameworks for machine learning models, working with ML engineers, and establishing metrics collection and reporting. The ideal candidate should have 4+ years of QA/application development experience, strong test automation skills in Java or Python, and familiarity with AI/ML modeling approaches. ServiceNow offers a competitive base pay, equity, variable/incentive compensation, and benefits. The company values inclusivity and welcomes candidates from diverse backgrounds.

Global Partner Seller (Embedded)

Company: ServiceNow

Location: Bangalore, India / Remote

Posted Dec 19, 2024

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Global Partner Seller - Embedded (GPS-E) to lead sales efforts for large, embedded IT solutions in collaboration with their largest Service Providers. The ideal candidate will have executive gravitas, strategic mindset, and a proven track record in qualifying, creating, and selling comprehensive IT solutions, especially in the managed services space. Key responsibilities include developing and executing a strategic sales plan, identifying whitespace areas for NOW platform penetration, collaborating with partner executive leadership, overseeing the entire sales cycle, and achieving sales targets.

Sr Solution Consultant

Company: ServiceNow

Location: San Diego, CA

Posted Dec 19, 2024

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Solution Consultant with 5+ years of pre-sales experience. The role involves supporting product sales, leading discovery workshops, providing product demonstrations, and guiding strategic programs. The ideal candidate should have proficiency with the ServiceNow platform, territory management skills, and a willingness to travel. The company offers a competitive base pay, equity, variable/incentive compensation, and benefits. ServiceNow is an equal opportunity employer, committed to inclusivity and diversity.

Director, HR Business Partner - EMEA

Company: ServiceNow

Location: Dublin, Ireland / Remote

Posted Dec 19, 2024

ServiceNow, founded in 2004 in San Diego, California, is a global market leader providing AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. The company offers an intelligent cloud-based platform that connects people, systems, and processes. A unique combined role is available for a strategic business partner supporting a specific function across EMEA, leading generalist HRBPs, and managing programs with EMEA-wide impact. The role involves partnering with global and EMEA-based stakeholders, leading a motivated HRBP team, and driving continuous improvement. Qualifications include strategic business partnering experience, team management, strong communication skills, and knowledge of HR processes.

Staff Software Engineer

Company: ServiceNow

Location: Hyderabad, India

Posted Dec 19, 2024

ServiceNow is a global market leader in AI-enhanced technology, empowering organizations to work smarter and better. The company was founded by Fred Luddy in 2004 and has since grown to serve over 8,100 customers, including 85% of the Fortune 500.

Sr Federal Enterprise Account Executive - Navy

Company: ServiceNow

Location: Vienna, VA / Remote

Posted Dec 19, 2024

ServiceNow is a leading technology company that empowers its employees to innovate and make a significant impact. The company, recognized as one of FORTUNE World's Most Admired Companies, offers a dynamic work environment with opportunities to develop relationships with C-suite executives. The role involves producing new business sales revenue, overseeing client relationship mapping, and being a trusted advisor to customers. Qualifications include extensive sales experience, ability to understand the 'bigger picture', and a customer success focus. The company provides competitive compensation, benefits, and a flexible work environment.

Staff Outbound Product Manager, EAM and OTAM

Company: ServiceNow

Location: Santa Clara, CA / Remote

Posted Dec 19, 2024

ServiceNow, a global market leader in AI-enhanced technology, is seeking an Outbound Product Manager for its Asset Management Business Unit. The role involves driving adoption and leading practices, being the voice of the customer, supporting product strategy, creating and growing partnerships, and driving go-to-market activities. The ideal candidate should have 8+ years of product management, consulting, or analyst experience in OT or enterprise asset management, with a passion for growing and evolving the field. They should be comfortable presenting to large audiences and creating engaging content. The role offers a base pay of $158,500 - $277,500, plus equity, variable/incentive compensation, and benefits.

Frequently Asked Questions

What is it like to work at ServiceNow?
ServiceNow emphasizes a collaborative environment with a strong focus on continuous learning. Employees report high engagement scores, frequent tech talks, and access to the company’s learning platform, SkillUp. Work schedules are flexible, and the company offers a generous equity program and annual performance bonuses tied to company growth. Many hires say the culture values impact, so you’ll see your code or solution directly affect millions of users.
What types of positions are available at ServiceNow?
ServiceNow’s hiring portfolio covers over 300 distinct roles. Data engineering, DevOps, cybersecurity, and AI/ML engineers are in high demand, as are product managers, solutions architects, and sales engineers. Non‑technical roles such as customer success managers, HR business partners, and marketing strategists also have open positions. The 3,580 openings span all U.S. regions and international offices, with remote options for many technical roles.
How can I stand out as an applicant for ServiceNow?
To stand out, showcase measurable impact from past projects, such as reduced ticket resolution time or increased workflow efficiency. Highlight experience with cloud platforms (AWS, Azure, GCP) and scripting languages commonly used by ServiceNow. Tailor your resume to include specific metrics, and prepare for scenario‑based technical questions that test your problem‑solving and system‑design skills. Finally, reference any ServiceNow certifications (e.g., Certified System Administrator) or open‑source contributions.

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