Jobs at ServiceNow

12,319 open positions

ServiceNow is a leading cloud platform that automates enterprise IT workflows. Since its 2004 founding, the company has grown to over 13,000 employees and serves more than 6,000 customers worldwide. Its flagship IT Service Management suite powers ticketing, knowledge bases, and workflow automation for Fortune 500 firms.

ServiceNow hires across engineering, product, sales, and professional services. Software engineers build the platform in Java, Node.js, and Go, while solutions architects design integrations for clients such as Walmart and Goldman Sachs. Sales roles focus on SaaS subscriptions and channel partnerships, and marketing positions drive product adoption. Candidates can expect rigorous technical interviews and a culture that rewards innovation.

Checking ServiceNow listings on Job Transparency gives you real salary ranges, employee sentiment, and interview difficulty ratings. This data lets you compare offers, negotiate confidently, and gauge fit before applying.

Global Client Director - System Integrators

Company: ServiceNow

Location: Orlando, FL / Remote

Posted Dec 19, 2024

ServiceNow is seeking a seasoned professional with 7+ years of client management experience to lead executive relationship management for their largest accounts in the Global Systems Integrator territory. The role involves strategic leadership, relationship management with clients, and overseeing virtual teams including Solution Sales, Solution Consulting, Support, and Professional Services. The ideal candidate should have experience in IT Service Management, HR, Security Operations, Customer Service, and IT Operations Management within software or IT sales organizations. They should also have a proven track record of achieving sales targets and leading virtual or matrixed teams. The role requires up to 50% travel, depending on the geography/region.

Principal Solution Architect

Company: ServiceNow

Location: Sydney, Australia

Posted Dec 19, 2024

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Platform Solution Architect with extensive experience in implementing complex technologies and ServiceNow Workflow solutions. The role involves providing architectural guidance, business acumen, and deep product expertise to customers and partners. The ideal candidate will be a lead member of engagement project teams, interact with senior leadership, support pre-sales activities, and establish relationships with product owners. The role requires at least 12 years of consultation and configuration experience, 5 years of advisory consultation experience in ServiceNow Workflow solutions, and various certifications. ServiceNow values inclusivity and welcomes candidates from diverse backgrounds.

Senior Technical Support Engineer

Company: ServiceNow

Location: Orlando, FL

Posted Dec 19, 2024

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Support Engineer. The role involves resolving technical cases for customers, providing excellent customer support, and collaborating with various teams. The ideal candidate should have 4+ years of customer-facing technical support experience, strong troubleshooting skills, and the ability to read basic Java/JavaScript code. The position offers an opportunity to contribute to process and product improvements, and ServiceNow values inclusivity, welcoming candidates from diverse backgrounds.

Principal Product Security Engineer | Design

Company: ServiceNow

Location: Franklin, TN / Remote

Posted Dec 19, 2024

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Principal Product Security Engineer with extensive experience. The role involves defining security strategies, working closely with engineering and customer success teams, conducting market research, and leading product development. The ideal candidate should have 5+ years of security experience, 15+ years of program management, and 10+ years of business process management. They must possess strong communication skills, familiarity with Agile frameworks and cloud platforms, and the ability to manage multiple projects.

Staff Systems Engineer- OpenStack

Company: ServiceNow

Location: Staines, United Kingdom

Posted Dec 19, 2024

ServiceNow, a global market leader in AI-enhanced technology, is seeking a skilled engineer to develop internal tools, manage mission-critical services, and oversee a large-scale hybrid cloud infrastructure. The ideal candidate will have extensive experience with RedHat OpenStack, Puppet, Ansible, and Linux servers, along with proficiency in Python or Golang. They will collaborate with a team adopting an 'everything as code' approach, write test plans, and automate tests. The role also involves researching and implementing new tools, leading migration projects, and documenting systems architecture.

Technical Support Engineer

Company: ServiceNow

Location: Sydney, Australia

Posted Dec 19, 2024

ServiceNow, founded in 2004 in San Diego, California, is a global market leader in AI-enhanced technology, serving over 8,100 customers, including 85% of the Fortune 500. The company is seeking a Technical Support Engineer to manage and resolve complex issues for their platform, focusing on integration challenges. The role involves being a customer advocate, contributing to best practices, and maintaining high customer satisfaction. The ideal candidate should have 2+ years of experience in technical support or software development, with expertise in JavaScript, LDAP/Active Directory, email infrastructure, web services, and data extraction technologies.

Senior Solution Sales Executive | Asset and Planning

Company: ServiceNow

Location: Ottawa, Canada / Remote

Posted Dec 19, 2024

ServiceNow, founded in 2004, is a global market leader in AI-enhanced technology, serving over 8,100 customers including 85% of the Fortune 500. The Solution Sales Manager role involves overseeing market success of ServiceNow's Asset and Planning products, supporting strategy and solution wins, and coaching team members. Qualifications include 7+ years of experience in specialty solutions, understanding of business sales processes, and ability to champion diversity and belonging.

Head of Solution Consulting - Korea (Presales)

Company: ServiceNow

Location: Seoul, South Korea

Posted Dec 19, 2024

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Head of Solution Consulting for its Korea office. The role involves leading a team of Pre-Sales professionals, managing technical assets for sales success, and evangelizing ServiceNow's vision. The ideal candidate should have extensive experience in IT, presales, and managing teams, with a deep understanding of the Korean market. They will coordinate cross-functional teams, coach Solution Consultants, and develop relationships within ServiceNow and the industry.

Sr Software Quality Engineer

Company: ServiceNow

Location: Hyderabad, India

Posted Dec 19, 2024

ServiceNow, a global market leader in AI-enhanced technology, is seeking a QA professional with 4+ years of experience in quality assurance and Java programming. The role involves maintaining automation test frameworks, designing testing strategies, and creating comprehensive test plans. The company values inclusivity and welcomes candidates from diverse backgrounds. The position offers the opportunity to work with innovative technology and contribute to making the world work better.

New Logo Account Executive - Manufacturing, Automotive, Retail

Company: ServiceNow

Location: Amsterdam, Netherlands

Posted Dec 19, 2024

ServiceNow, a global market leader in AI-enhanced technology, is seeking a New Logo Account Executive. This role involves identifying new business by strategically navigating targeted prospective accounts to close initial opportunities and convert prospects into long-term customers. The ideal candidate should have a proven track record in new logo sales, territory strategy, and sales execution. They must understand broad business IT needs, break down complex sales processes, and possess excellent interpersonal skills. The role involves strategic territory planning, sales strategies, creative marketing, customer acumen, advancing and closing sales opportunities, account transition, and achieving net new revenue goals. ServiceNow values inclusivity and welcomes candidates from diverse backgrounds.

Sr Enterprise Account Executive - State & Local Government

Company: ServiceNow

Location: Charlotte, NC / Remote

Posted Dec 19, 2024

ServiceNow, founded in 2004, is a global market leader in AI-enhanced technology, serving over 8,100 customers including 85% of the Fortune 500. The company aims to transform work processes through its intelligent cloud-based platform. The job posting seeks a sales professional with 10+ years of experience in software or solutions sales, capable of developing relationships with C-suite personas, overseeing client relationship mapping, and promoting a customer success focus. The role involves up to 50% travel and requires residency within a 1.5-hour driving distance of Columbia, SC.

Senior Compliance Program Manager

Company: ServiceNow

Location: Dublin, Ireland / Remote

Posted Dec 19, 2024

ServiceNow, a global market leader founded in 2004, seeks a Senior Compliance Program Manager for its Global People organization. The role involves developing and maintaining compliance programs, mitigating legal risks, and ensuring adherence to local, regional, and international laws. Key responsibilities include creating a central repository of compliance requirements, conducting risk assessments, monitoring compliance indicators, and collaborating with cross-functional teams. The ideal candidate holds a degree in HR, Business, or related fields, with 8+ years of experience in HR compliance, operations, or risk management, and strong communication and analytical skills.

Frequently Asked Questions

What is it like to work at ServiceNow?
ServiceNow emphasizes a collaborative environment with a strong focus on continuous learning. Employees report high engagement scores, frequent tech talks, and access to the company’s learning platform, SkillUp. Work schedules are flexible, and the company offers a generous equity program and annual performance bonuses tied to company growth. Many hires say the culture values impact, so you’ll see your code or solution directly affect millions of users.
What types of positions are available at ServiceNow?
ServiceNow’s hiring portfolio covers over 300 distinct roles. Data engineering, DevOps, cybersecurity, and AI/ML engineers are in high demand, as are product managers, solutions architects, and sales engineers. Non‑technical roles such as customer success managers, HR business partners, and marketing strategists also have open positions. The 3,580 openings span all U.S. regions and international offices, with remote options for many technical roles.
How can I stand out as an applicant for ServiceNow?
To stand out, showcase measurable impact from past projects, such as reduced ticket resolution time or increased workflow efficiency. Highlight experience with cloud platforms (AWS, Azure, GCP) and scripting languages commonly used by ServiceNow. Tailor your resume to include specific metrics, and prepare for scenario‑based technical questions that test your problem‑solving and system‑design skills. Finally, reference any ServiceNow certifications (e.g., Certified System Administrator) or open‑source contributions.

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