Jobs at ServiceNow
12,319 open positions
ServiceNow is a leading cloud platform that automates enterprise IT workflows. Since its 2004 founding, the company has grown to over 13,000 employees and serves more than 6,000 customers worldwide. Its flagship IT Service Management suite powers ticketing, knowledge bases, and workflow automation for Fortune 500 firms.
ServiceNow hires across engineering, product, sales, and professional services. Software engineers build the platform in Java, Node.js, and Go, while solutions architects design integrations for clients such as Walmart and Goldman Sachs. Sales roles focus on SaaS subscriptions and channel partnerships, and marketing positions drive product adoption. Candidates can expect rigorous technical interviews and a culture that rewards innovation.
Checking ServiceNow listings on Job Transparency gives you real salary ranges, employee sentiment, and interview difficulty ratings. This data lets you compare offers, negotiate confidently, and gauge fit before applying.
Senior Software Quality Engineer
Company: ServiceNow
Location: Santa Clara, CA
Posted Oct 17, 2024
ServiceNow, a global market leader in AI-enhanced technology, is seeking a QA engineer with 4+ years of experience in Java programming, Selenium, JUnit, and TestNG. The role involves maintaining automation test frameworks, designing testing strategies, and supporting engineering organizations. The company offers competitive compensation, benefits, and a flexible work environment. ServiceNow is an equal opportunity employer committed to creating an accessible and inclusive experience for all candidates.
Customer Success Guide - Dutch speaker
Company: ServiceNow
Location: Dublin, Ireland
Posted Oct 17, 2024
ServiceNow, a global market leader in AI-enhanced technology, is seeking a Customer Success Guide for its Customer Excellence Group in Dublin, Ireland. The role involves driving customer success, growth, and adoption across EMEA, serving as a trusted point of contact for customers, and collaborating with internal teams to deliver seamless customer experiences. The ideal candidate should have a postgraduate degree in a business-related field, relevant work experience in customer-facing roles, SaaS experience, strong emotional intelligence, and program management skills. ServiceNow is an equal opportunity employer, committed to creating an accessible and inclusive experience for all candidates.
Principal Business Process Consultant, Enterprise Architecture Workflow Products Expert Implementation Services
Company: ServiceNow
Location: Vienna, VA / Remote
Posted Oct 18, 2024
ServiceNow, a global market leader in AI-enhanced technology, is seeking a Sr. Business Process Consultant for Strategic Portfolio Management Workflow. The role involves being a process expert, driving EA and CDSM process definition, leading customer design workshops, and guiding customers in utilizing ServiceNow SPM Solution's standard capabilities. The ideal candidate should have 5+ years of consulting experience, 7+ years of experience with Enterprise Architecture, and familiarity with EA frameworks and concepts. The role requires up to 50% travel annually and offers a base pay of $155,600 - $272,400, plus equity, variable/incentive compensation, and benefits.
Senior Software Engineer, AI Engineering
Company: ServiceNow
Location: Chicago, IL
Posted Oct 18, 2024
ServiceNow, founded in 2004, is a global market leader in AI-enhanced technology, serving over 8,100 customers including 85% of the Fortune 500. The company's intelligent cloud-based platform connects people, systems, and processes for smarter, faster work. The Digital Technology team, part of the Emerging Technology Group, is seeking a Python developer to drive backend services for AI-related products. The role involves designing, implementing, and maintaining Python code, architecting scalable software solutions, integrating ML/AI capabilities, and collaborating with cross-functional teams. Qualifications include 5+ years of Python development experience, expertise in microservices architecture, and familiarity with cloud platforms and containerization technologies.
Strategy Consulting Partner Manager
Company: ServiceNow
Location: Santa Clara, CA / Remote
Posted Oct 18, 2024
ServiceNow, a global market leader in AI-enhanced technology, is seeking a strategic leader to accelerate and scale its growth in partnerships with top management consulting firms. The role involves building thought leadership, developing strategic partnerships, and driving high-impact workflow motions across various industries. The ideal candidate should have experience in strategy consulting, strong business acumen, and a proven track record in partnership management. They will work closely with partners to embed GenAI values, lead collaborative efforts, and drive 'Sourced and Partner Impacted' NNACV for ServiceNow.
Staff Product Designer
Company: ServiceNow
Location: Hyderabad, India
Posted Oct 17, 2024
ServiceNow, a global market leader founded in 2004, is seeking a design professional with 7+ years of experience. The role involves leading complex initiatives, delivering world-class experiences, and influencing product strategy. The company values diversity and collaboration, with design having a significant role in decision-making. The ideal candidate should have a human-centered design approach, ability to develop frameworks, and experience in the complete product development lifecycle.
Vice President of People Science & AI
Company: ServiceNow
Location: Austin, TX / Remote
Posted Oct 18, 2024
ServiceNow, a global market leader in AI-enhanced technology, is seeking a Vice President of People Science & AI. The role involves leading the integration of advanced data analytics and AI into talent strategies, enhancing employee experience, and driving organizational performance. Key responsibilities include strategic leadership, AI strategy, research & insights, collaboration, talent development, and compliance & ethics. The ideal candidate should have an advanced degree in Data Science, Organizational Psychology, or a related field, with 10+ years of experience in HR focusing on data analytics, research, workforce planning, and AI applications. They should possess strong technical skills, strategic thinking, leadership abilities, excellent communication skills, and experience in change management.
Senior Technical Support Engineer
Company: ServiceNow
Location: Tokyo, Japan
Posted Oct 17, 2024
ServiceNow, a global market leader in AI-enhanced technology, is seeking a Support Engineer to provide exceptional customer support. The role involves resolving technical cases, using diagnostic tools, and collaborating with teams to ensure customer satisfaction. The ideal candidate will have 4+ years of customer-facing technical support experience, strong troubleshooting skills, and the ability to explain complex solutions. ServiceNow values inclusivity and welcomes candidates from diverse backgrounds.
Senior Staff Security Engineer | AI Risk Specialist
Company: ServiceNow
Location: Atlanta, GA
Posted Oct 18, 2024
ServiceNow, a global market leader in AI-enhanced technology, is seeking an AI System Risk Architect. The role involves conducting security risk assessments of AI systems, developing risk-based security policies, collaborating with cross-functional teams, and continuously improving AI security measures. The ideal candidate should have a degree in Computer Science or a related field, experience in threat modeling and security analysis for AI/ML systems, and a strong understanding of AI technologies and their associated risks.
Senior Technical Support Engineer
Company: ServiceNow
Location: Hyderabad, India
Posted Oct 17, 2024
ServiceNow is a company that values its employees and customers, offering an inclusive environment where all voices are heard. The Support Engineer role involves resolving technical cases for customers, requiring expertise in various areas such as application request processing, memory management, SQL query optimization, and Unix commands. The company is committed to creating an inclusive environment and values skills and experience that are transferrable.
Software Engineer, Core Platform
Company: ServiceNow
Location: San Diego, CA
Posted Oct 17, 2024
ServiceNow, a global market leader in AI-enhanced technology, is seeking a software engineer with 0-2 years of experience in Java or similar OO languages. The role involves building high-quality, scalable code, working with product owners, designing software for customer customization, and enhancing existing product suites. The company offers competitive compensation, benefits, and a flexible work environment. ServiceNow values inclusivity and welcomes candidates from diverse backgrounds.
Associate Customer Success Manager
Company: ServiceNow
Location: San Diego, CA
Posted Oct 18, 2024
ServiceNow, founded in 2004, is a global market leader in AI-enhanced technology, serving over 8,100 customers including 85% of the Fortune 500. The company aims to make the world work better for everyone. The job role involves being a Customer Success Manager (CSM) for the Global Guided Impact organization, overseeing a large portfolio of accounts, ensuring customer technical health, and maximizing their ServiceNow investment. The CSM orchestrates all Impact Guided deliverables, drives consumption of accelerators and training courses, and partners with account teams to help customers meet business objectives. Qualifications include 3+ years of related work experience, strategic advisory skills, and ServiceNow experience/certifications. This is an in-office flexible role based in San Diego, with a base pay of $70,600 - $109,400 plus benefits.