Jobs at ServiceNow

12,319 open positions

ServiceNow is a leading cloud platform that automates enterprise IT workflows. Since its 2004 founding, the company has grown to over 13,000 employees and serves more than 6,000 customers worldwide. Its flagship IT Service Management suite powers ticketing, knowledge bases, and workflow automation for Fortune 500 firms.

ServiceNow hires across engineering, product, sales, and professional services. Software engineers build the platform in Java, Node.js, and Go, while solutions architects design integrations for clients such as Walmart and Goldman Sachs. Sales roles focus on SaaS subscriptions and channel partnerships, and marketing positions drive product adoption. Candidates can expect rigorous technical interviews and a culture that rewards innovation.

Checking ServiceNow listings on Job Transparency gives you real salary ranges, employee sentiment, and interview difficulty ratings. This data lets you compare offers, negotiate confidently, and gauge fit before applying.

Sr FP&A Analyst

Company: ServiceNow

Location: Tokyo, Japan

Posted Oct 15, 2024

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Finance professional with 5+ years of experience for a role in Japan. The role involves supporting the Customer Outcome (Professional and Customer Success) team, contributing to financial planning, and managing headcount, Opex, and Capex forecasting. The ideal candidate should be fluent in English and Japanese, have an analytical mindset, and proficiency in financial modeling and reporting tools. ServiceNow values inclusivity and welcomes candidates from diverse backgrounds.

Senior Solution Sales Executive - Cyber Security

Company: ServiceNow

Location: Santa Clara, CA / Remote

Posted Oct 14, 2024

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Solution Sales Executive for its Cyber Security products. The role involves prospecting, building pipeline, supporting territory strategy, and providing input to account planning. The ideal candidate should have a Security sales background, 7+ years of experience in specialty solutions, and understanding of business sales processes. The company offers competitive compensation, benefits, and a flexible work environment.

Manager, IT Asset Management Content Service

Company: ServiceNow

Location: Other US Location

Posted Oct 15, 2024

ServiceNow is a global market leader in providing innovative AI-enhanced technology to over 8,100 customers, including 85 of the Fortune 500. The company is looking for a highly motivated and professional individual to join its Global Asset Management Content Services team and play a critical role in delivering world-class Enterprise Asset Management (EAM) solutions.

Partner Marketing Director, EMEA

Company: ServiceNow

Location: East Bay

Posted Oct 15, 2024

ServiceNow is seeking a strategic and dynamic Partner Marketing Director to lead marketing initiatives across the EMEA region. The ideal candidate is a seasoned marketing professional with deep experience in the B2B enterprise software landscape, channel partner management, and regional marketing.

Senior Platform Architect

Company: ServiceNow

Location: Atlanta, GA

Posted Oct 15, 2024

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Customer Outcomes Platform Architect. This role involves establishing a strong technical foundation in the ServiceNow Platform, designing solutions that drive business outcomes, and guiding both partner and customer resources to achieve their goals through leading practices. The ideal candidate will have experience as an enterprise architect with a successful track record in management consulting, focusing on technology strategy, governance, data, and solution design. They will work closely with the customer's C-suite and business leaders, translating business objectives into outcomes, and advocating for ServiceNow's advisory leading practices.

Sr Enterprise Account Executive | Federal

Company: ServiceNow

Location: Ottawa, Canada / Remote

Posted Oct 15, 2024

ServiceNow is a company that empowers its employees to innovate and make a difference, serving over 7,700 customers including 85% of the Fortune 500. They are committed to creating an inclusive environment and welcome candidates from diverse backgrounds. The role involves producing new business sales revenue from a SaaS license model, developing relationships with C-suite personas, and overseeing client relationship mapping. Qualifications include 10+ years of sales experience, experience selling into Defense and Security, Government of Canada, and establishing trusted relationships with clients.

Sr Mgr, Outbound Product Mgmt - ITSM BU

Company: ServiceNow

Location: Hyderabad, India

Posted Oct 15, 2024

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Senior Staff Outbound Product Manager for its Intelligent Automation (GenAI) PoD. The role involves shaping the product roadmap, influencing product evolution, and collaborating with sales, solution consulting, and engineering teams. The ideal candidate should have 5+ years of people management experience, 8+ years as a Product Manager, and a deep understanding of IT Service Management or similar markets. AI expertise, particularly in Generative AI and Large Language Models, is highly desired. The role offers opportunities for growth, continuous learning, and a collaborative work environment.

Director Product Management - GTM Transformation Product Leader

Company: ServiceNow

Location: Addison, TX

Posted Oct 14, 2024

ServiceNow, founded in 2004, is a global market leader in AI-enhanced technology, serving over 8,100 customers, including 85% of the Fortune 500. The company aims to make the world work better for everyone. The Digital Technology team is redefining IT, focusing on transformation, experience, AI-driven automation, innovation, and growth. The role involves leading product strategy for Digital Technology Sales Transformation products, driving large cross-functional programs, and providing critical insights to the executive team. The ideal candidate has 15+ years of experience in people and technical program management, a strong GTM product background, and a proven track record of delivering, evolving, and transforming GTM products.

Sr Enterprise Account Exec - State & Local Government - Los Angeles

Company: ServiceNow

Location: Los Angeles, CA / Remote

Posted Oct 15, 2024

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Sr Field Account Executive to sell to California's State and Local Government Agencies. The role involves developing relationships with C-suite personas, overseeing client relationship mapping, and being a trusted advisor to customers. The ideal candidate should have 10+ years of SLG/SLED sales experience in California, experience in establishing trusted relationships, and the ability to understand the 'bigger picture' and promote a customer success focus. The company offers competitive compensation, benefits, and a flexible work environment.

GenAI Architect, Customer Outcomes

Company: ServiceNow

Location: Ann Arbor, MI

Posted Oct 15, 2024

ServiceNow is a global market leader in AI-enhanced technology, providing a cloud-based platform to empower organizations to work smarter, faster, and better. The company is looking for a GenAI Architect to drive customer outcomes and value realization for GenAI technology.

Advisory Solution Consultant, Service Ops

Company: ServiceNow

Location: Chicago, IL

Posted Oct 14, 2024

ServiceNow, a global market leader in AI-enhanced technology, is seeking IT Service Operations presales specialists and architects. The role involves providing technical expertise during pre-sales engagements, creating and contributing to sales campaigns, and demonstrating the value of Service Operations on the ServiceNow platform. Qualifications include 7+ years of pre-sales solution consulting experience, knowledge of IT Service Management, and expertise in enterprise architectures and cloud management platforms. The company offers a competitive base pay, variable/incentive compensation, and benefits.

Senior Applied Research Scientist

Company: ServiceNow

Location: Other US Location

Posted Oct 15, 2024

ServiceNow is a global market leader in AI-enhanced technology, with a mission to make the world work better for everyone. The company is seeking Research Engineers/Scientists to develop and leverage high-quality datasets for Large Language Models.

Frequently Asked Questions

What is it like to work at ServiceNow?
ServiceNow emphasizes a collaborative environment with a strong focus on continuous learning. Employees report high engagement scores, frequent tech talks, and access to the company’s learning platform, SkillUp. Work schedules are flexible, and the company offers a generous equity program and annual performance bonuses tied to company growth. Many hires say the culture values impact, so you’ll see your code or solution directly affect millions of users.
What types of positions are available at ServiceNow?
ServiceNow’s hiring portfolio covers over 300 distinct roles. Data engineering, DevOps, cybersecurity, and AI/ML engineers are in high demand, as are product managers, solutions architects, and sales engineers. Non‑technical roles such as customer success managers, HR business partners, and marketing strategists also have open positions. The 3,580 openings span all U.S. regions and international offices, with remote options for many technical roles.
How can I stand out as an applicant for ServiceNow?
To stand out, showcase measurable impact from past projects, such as reduced ticket resolution time or increased workflow efficiency. Highlight experience with cloud platforms (AWS, Azure, GCP) and scripting languages commonly used by ServiceNow. Tailor your resume to include specific metrics, and prepare for scenario‑based technical questions that test your problem‑solving and system‑design skills. Finally, reference any ServiceNow certifications (e.g., Certified System Administrator) or open‑source contributions.

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