Jobs at ServiceNow

12,319 open positions

ServiceNow is a leading cloud platform that automates enterprise IT workflows. Since its 2004 founding, the company has grown to over 13,000 employees and serves more than 6,000 customers worldwide. Its flagship IT Service Management suite powers ticketing, knowledge bases, and workflow automation for Fortune 500 firms.

ServiceNow hires across engineering, product, sales, and professional services. Software engineers build the platform in Java, Node.js, and Go, while solutions architects design integrations for clients such as Walmart and Goldman Sachs. Sales roles focus on SaaS subscriptions and channel partnerships, and marketing positions drive product adoption. Candidates can expect rigorous technical interviews and a culture that rewards innovation.

Checking ServiceNow listings on Job Transparency gives you real salary ranges, employee sentiment, and interview difficulty ratings. This data lets you compare offers, negotiate confidently, and gauge fit before applying.

Principal Data/AI Enterprise Architect

Company: ServiceNow

Location: Orlando, FL

Posted Oct 17, 2024

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Principal Data & AI Enterprise Architect. This senior leadership role involves defining, designing, and driving the data and AI architecture across the enterprise. The ideal candidate will have extensive experience in enterprise architecture, data architecture, or AI/ML architecture roles, and a strong technical knowledge of AI, machine learning algorithms, and data science techniques. The role requires collaboration with cross-functional teams to integrate AI-driven solutions that enhance decision-making, operational efficiency, and customer experience.

Manager, Strategic Business Operations

Company: ServiceNow

Location: Santa Clara, CA

Posted Oct 17, 2024

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Manager, Strategic Business Operations. The role involves advising BU leadership, driving business impact, and collaborating with cross-functional teams. The ideal candidate should have 6+ years of relevant experience, strong analytical skills, and a track record of leading cross-functional projects. The company offers a competitive compensation package, including base pay, equity, and benefits.

Mgr, Software Engrg Mgmt

Company: ServiceNow

Location: Hyderabad, India

Posted Oct 17, 2024

ServiceNow, founded in 2004, is a global market leader in AI-enhanced technology, serving over 8,100 customers, including 85% of the Fortune 500. The company is seeking a seasoned engineer with 10+ years of relevant experience, proficiency in open source tools, agile development environments, and fluency in one or more programming languages. The role involves managing product development activities, solving complex problems, and leading a high-performing engineering team. ServiceNow values inclusivity and welcomes candidates from diverse backgrounds.

Head of Technology Industry Go to Market - AMS

Company: ServiceNow

Location: Santa Clara, CA

Posted Oct 17, 2024

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Head of Technology Industry Go-to-Market (GTM) - AMS. This role involves aligning with customer-centric industry transformation sales teams and core functions to identify and localize ServiceNow's technology industry solutions. The ideal candidate will serve as the main regional point of contact for strategic technology accounts, connecting with senior and C-suite stakeholders. Responsibilities include customer-focused pipeline development, sales-oriented pipeline progression, partner development and execution, and analyzing and reporting on business trends. The candidate should have 15+ years of experience in the technology industry, exceptional communication skills, and the ability to build trusted advisor relationships with customers and sales organizations.

Senior Software Engineer

Company: ServiceNow

Location: Santa Clara, CA

Posted Oct 17, 2024

ServiceNow, founded in 2004, is a global market leader in AI-enhanced technology, serving over 8,100 customers, including 85% of the Fortune 500. The company is seeking a software engineer with 4+ years of Java experience, passion for JavaScript, and knowledge of modern UI frameworks. The role involves building high-quality, scalable code, working with product owners, and contributing to new product development. The company offers competitive compensation, benefits, and a flexible work environment.

Staff Data Platform Software Engineer - RaptorDB

Company: ServiceNow

Location: San Diego, CA

Posted Oct 17, 2024

ServiceNow, a global market leader in AI-enhanced technology, is seeking a skilled engineer for a Database Provisioning role. The successful candidate will design software for operating PostgreSQL databases in production, ensuring simplicity, scalability, and reliability. They will collaborate with stakeholders, enforce best practices in software engineering, and work in an international team. The ideal candidate will have expertise in managing and operating databases, particularly PostgreSQL, and experience with Linux, Ruby, Puppet, and Jenkins. ServiceNow offers a competitive compensation package, including base pay, equity, variable/incentive compensation, and benefits.

Business Operations Director

Company: ServiceNow

Location: New York, NY / Remote

Posted Oct 17, 2024

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Business Operations Director to support the Chief of Staff to the CCO. The role involves leading executive-level projects, managing tasks and initiatives, providing insights for organizational effectiveness, and ensuring efficient operations. The ideal candidate should have 10-15 years of experience, proven project management skills, strong leadership abilities, and a passion for understanding and fulfilling customer needs.

Senior Staff AI Implementation Engineer

Company: ServiceNow

Location: Santa Clara, CA

Posted Oct 17, 2024

ServiceNow, a global market leader in AI-enhanced technology, is seeking a results-driven problem solver to join their AI Solution Success team. The role involves implementing AI products on the Now platform, learning and supporting customers with existing AI products, and working alongside other teams to improve product capabilities. The ideal candidate should have extensive experience with ServiceNow Workflows, scripting, and platform building blocks, as well as strong analytical and communication skills. A proven track record of driving deployments with large enterprise companies is required.

Sr Software Engineer

Company: ServiceNow

Location: Hyderabad, India

Posted Oct 17, 2024

ServiceNow, founded in 2004, is a global market leader in AI-enhanced technology, serving over 8,100 customers, including 85% of the Fortune 500. The company aims to make the world work better for everyone. The job role involves building high-quality, scalable code, working with product owners, contributing to new products and features, and mentoring colleagues. Qualifications include 4+ years of Java experience, passion for JavaScript, and experience with modern UI frameworks. ServiceNow values inclusivity and equal opportunity employment.

Staff Software Engineer

Company: ServiceNow

Location: Hyderabad, India

Posted Oct 15, 2024

ServiceNow is a company that values innovation, inclusivity, and employee growth. They offer opportunities to work on high-quality, scalable code, contribute to product design and development, and mentor colleagues. The role requires 6+ years of experience with Java or similar OO languages, understanding of data structures and algorithms, and passion for JavaScript and web platform. ServiceNow is committed to equal employment opportunities and flexible work arrangements.

Sr Systems Engineer

Company: ServiceNow

Location: Hyderabad, India

Posted Oct 17, 2024

ServiceNow, a global market leader in AI-enhanced technology, is seeking a system administrator with 3+ years of Linux server experience and 2+ years in cloud computing platforms. The role involves defining and automating project creation in Google Cloud, managing scaling and performance, securing environments, and planning system and application upgrades. Experience with Google Cloud, elasticsearch, mongoDB, MySQL, and NGINX is a plus. The company values inclusivity and continuous learning.

Staff Software Engineer (Full Stack), Digital Experience Platform

Company: ServiceNow

Location: Weston, MA

Posted Oct 17, 2024

ServiceNow, founded in 2004, is a global market leader in AI-enhanced technology, serving over 8,100 customers including 85% of the Fortune 500. The company is seeking a full-stack developer with 9+ years of experience in both front-end and back-end technologies. Key responsibilities include developing responsive web applications, building and maintaining modular web components, designing and implementing backend services, and collaborating with UX/UI teams. The ideal candidate should have expertise in Java, HTML5, CSS3, JavaScript, and modern front-end frameworks, along with experience in unit testing, test automation, and web optimization.

Frequently Asked Questions

What is it like to work at ServiceNow?
ServiceNow emphasizes a collaborative environment with a strong focus on continuous learning. Employees report high engagement scores, frequent tech talks, and access to the company’s learning platform, SkillUp. Work schedules are flexible, and the company offers a generous equity program and annual performance bonuses tied to company growth. Many hires say the culture values impact, so you’ll see your code or solution directly affect millions of users.
What types of positions are available at ServiceNow?
ServiceNow’s hiring portfolio covers over 300 distinct roles. Data engineering, DevOps, cybersecurity, and AI/ML engineers are in high demand, as are product managers, solutions architects, and sales engineers. Non‑technical roles such as customer success managers, HR business partners, and marketing strategists also have open positions. The 3,580 openings span all U.S. regions and international offices, with remote options for many technical roles.
How can I stand out as an applicant for ServiceNow?
To stand out, showcase measurable impact from past projects, such as reduced ticket resolution time or increased workflow efficiency. Highlight experience with cloud platforms (AWS, Azure, GCP) and scripting languages commonly used by ServiceNow. Tailor your resume to include specific metrics, and prepare for scenario‑based technical questions that test your problem‑solving and system‑design skills. Finally, reference any ServiceNow certifications (e.g., Certified System Administrator) or open‑source contributions.

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