Jobs at ServiceNow
12,319 open positions
ServiceNow is a leading cloud platform that automates enterprise IT workflows. Since its 2004 founding, the company has grown to over 13,000 employees and serves more than 6,000 customers worldwide. Its flagship IT Service Management suite powers ticketing, knowledge bases, and workflow automation for Fortune 500 firms.
ServiceNow hires across engineering, product, sales, and professional services. Software engineers build the platform in Java, Node.js, and Go, while solutions architects design integrations for clients such as Walmart and Goldman Sachs. Sales roles focus on SaaS subscriptions and channel partnerships, and marketing positions drive product adoption. Candidates can expect rigorous technical interviews and a culture that rewards innovation.
Checking ServiceNow listings on Job Transparency gives you real salary ranges, employee sentiment, and interview difficulty ratings. This data lets you compare offers, negotiate confidently, and gauge fit before applying.
Senior Manager, Technology and Cyber Risk Management
Company: ServiceNow
Location: Addison, TX
Posted Oct 14, 2024
ServiceNow, a global market leader in AI-enhanced technology, is seeking a Cybersecurity Risk Management professional. The role involves maintaining a risk register, conducting regular risk assessments, translating complex security requirements, implementing security controls, and providing expert advice on security design. The ideal candidate should have a hands-on attitude, a deep understanding of cybersecurity, and proficiency in security tools. A Bachelor's degree with 10+ years of experience or a Master's degree with 8+ years in IT or Cybersecurity is preferred. ServiceNow values inclusivity and welcomes candidates from diverse backgrounds.
Senior Product Marketing Manager, Customer Workflows
Company: ServiceNow
Location: Austin, TX
Posted Oct 14, 2024
ServiceNow is seeking an experienced Senior Product Marketing Manager for Customer Workflows. The role involves driving GTM strategy, product launches, creating sales enablement content, and supporting digital campaigns. The ideal candidate should have 8+ years in enterprise software Product Marketing, familiarity with customer service, sales, and order management solutions, and strong persona-based messaging skills. The company offers an inclusive environment, and the position reports to the Sr. Director of Product Solution Marketing for Customer Workflows.
Senior Software Quality Engineer
Company: ServiceNow
Location: Santa Clara, CA
Posted Oct 14, 2024
ServiceNow, a global market leader in AI-enhanced technology, is seeking a QA engineer with 4+ years of experience in Java programming, Selenium, JUnit, and TestNG. The role involves maintaining automation test frameworks, designing testing strategies, and supporting engineering organizations. The company offers competitive compensation, benefits, and a flexible work environment. ServiceNow is an equal opportunity employer, committed to inclusivity and accommodating candidates with disabilities.
Staff Product Designer
Company: ServiceNow
Location: Bangalore, India
Posted Oct 14, 2024
ServiceNow, a global market leader founded in 2004, is seeking a design professional with 7+ years of experience. The role involves leading complex initiatives, delivering world-class experiences, and driving end-to-end product experiences. The company values diversity and inclusivity, with design having a strategic seat at the table. The ideal candidate should have a human-centered design approach, ability to develop frameworks, and experience in the complete product development lifecycle.
Senior Research Engineer
Company: ServiceNow
Location: Santa Clara, CA
Posted Oct 14, 2024
ServiceNow, a global market leader in AI-enhanced technology, is seeking a software engineer for its AI research team. The role involves maintaining and updating codebases, conducting code reviews, collaborating with product teams, and potentially gaining knowledge of the ServiceNow Platform. The ideal candidate holds an MS in Computer Science with a focus on AI, has python fluency, and experience with DL frameworks like Pytorch, JAX, or TF. They should possess a curiosity-driven mindset, understanding of distributed computing, and performance optimization techniques. The company offers competitive compensation, benefits, and a flexible work environment.
Staff UX Researcher
Company: ServiceNow
Location: Hyderabad, India
Posted Oct 14, 2024
ServiceNow, a global market leader founded in 2004, is seeking a customer-centered research professional. The role involves representing customer needs across product and design lifecycle, applying research techniques, engaging with customers, partnering with product managers and designers, validating feature and design direction, analyzing data, and communicating findings. The ideal candidate holds a BA/BS degree in relevant fields, has extensive experience in customer-centered research, and a portfolio showcasing influential research. Preferred qualifications include a master's degree, experience in developing insightful questions, knowledge of user interface design, and expert presentation skills.
Senior Staff Security Engineer | AI Risk Specialist
Company: ServiceNow
Location: Orlando, FL
Posted Oct 14, 2024
ServiceNow, a global market leader in AI-enhanced technology, is seeking an AI System Risk Architect. The role involves conducting security risk assessments of AI systems, developing risk-based security policies, collaborating with cross-functional teams, and continuously improving AI security measures. The ideal candidate should have a degree in Computer Science or a related field, experience in threat modeling and security analysis for AI/ML systems, and a strong understanding of AI technologies and their associated risks.
Supportability and Release Readiness Manager
Company: ServiceNow
Location: Orlando, FL
Posted Oct 14, 2024
ServiceNow, a global market leader in AI-enhanced technology, is seeking a Supportability and Release Readiness Manager. The role involves preparing support teams for new features, products, and depreciation of existing features. The manager will work with engineering and product operations teams, ensuring the Global Technical Support Team is ready for new releases. They will also strive for continuous improvement in key support metrics and represent Global Technical Support in the development and release process of new family versions.
Area Vice President (AVP) of Solution Consulting, AppEngine
Company: ServiceNow
Location: Chicago, IL
Posted Oct 14, 2024
ServiceNow, a global market leader in AI-enhanced technology, is seeking an AVP of Solution Consulting for its AppEngine business. The role involves leading the global pre-sales solution consulting business, developing and executing a global strategy, collaborating with sales partners, and managing cross-functional teams. The ideal candidate should have enterprise sales expertise, a solutions consulting background, leadership skills, innovative thinking, technical acumen, regional experience, and travel flexibility. ServiceNow is an equal opportunity employer that values inclusivity and diversity.
Senior Software Quality Engineer
Company: ServiceNow
Location: Santa Clara, CA
Posted Oct 14, 2024
ServiceNow is a company that values innovation, diversity, and employee well-being. They offer competitive compensation packages, including base pay, equity, and benefits. The company is committed to creating an inclusive environment and welcomes candidates from various backgrounds. The job role involves maintaining automation test frameworks, collecting and reporting quality metrics, and working with developers to design and automate testing strategies. The ideal candidate should have 4+ years of experience in quality assurance and Java programming with Selenium, JUnit, and TestNG, and be fluent in JavaScript. The company is an Equal Employment Opportunity Employer.
Senior Quality Performance Engineer
Company: ServiceNow
Location: Santa Clara, CA
Posted Oct 14, 2024
ServiceNow, a global market leader in AI-enhanced technology, is seeking a Performance Engineer to join their Platform Performance Engineering team. The ideal candidate will have 3-7 years of experience in performance testing and engineering for mission-critical software products. They will be responsible for providing end-to-end performance testing solutions, identifying and troubleshooting performance issues, and improving the reliability of performance testing. The role involves creating infrastructure, automation, and tools for performance benchmarking at a global scale. The company offers a competitive base pay, equity, variable/incentive compensation, and benefits.
Staff Outbound Product Manager
Company: ServiceNow
Location: Santa Clara, CA
Posted Oct 14, 2024
ServiceNow, a global market leader in AI-enhanced technology, is seeking a Senior Product Manager for its Outbound Product Management - Platform AI & Generative AI team. The role involves driving vision and leadership to extend ServiceNow's position in the market with AI, being the product evangelist, driving Go-To-Market for Generative AI product releases, and developing a deep understanding of customer use cases. The ideal candidate should have 5+ years of experience in product roles, strong enterprise customer experience, established knowledge of the ServiceNow platform, and understanding of AI technologies. The position offers a base pay of $158,500 - $277,500, plus equity, variable/incentive compensation, and benefits.