Jobs at ServiceNow

12,319 open positions

ServiceNow is a leading cloud platform that automates enterprise IT workflows. Since its 2004 founding, the company has grown to over 13,000 employees and serves more than 6,000 customers worldwide. Its flagship IT Service Management suite powers ticketing, knowledge bases, and workflow automation for Fortune 500 firms.

ServiceNow hires across engineering, product, sales, and professional services. Software engineers build the platform in Java, Node.js, and Go, while solutions architects design integrations for clients such as Walmart and Goldman Sachs. Sales roles focus on SaaS subscriptions and channel partnerships, and marketing positions drive product adoption. Candidates can expect rigorous technical interviews and a culture that rewards innovation.

Checking ServiceNow listings on Job Transparency gives you real salary ranges, employee sentiment, and interview difficulty ratings. This data lets you compare offers, negotiate confidently, and gauge fit before applying.

Staff Machine Learning Engineer

Company: ServiceNow

Location: Cairo, Egypt

Posted Oct 14, 2024

ServiceNow, a global market leader in AI-enhanced technology, is seeking a machine learning engineer for its SmartOps group. This role involves bridging the physical world with digital actions using edge AI technology. The engineer will be responsible for developing AI and ML solutions that transform user experience and workflow efficiency. Key qualifications include a master's degree in computer science with a focus on Computer Vision algorithms, 7+ years of experience in applying these techniques, and proficiency in Python, C++, and various runtimes and execution providers. The successful candidate will collaborate with a team to build cloud-based AI/ML solutions for enterprise services, working closely with product owners to understand requirements and deliver high-quality solutions.

Staff Outbound Product Manager - Platform

Company: ServiceNow

Location: Orlando, FL / Remote

Posted Oct 14, 2024

ServiceNow, a global market leader in AI-enhanced technology, is seeking an Outbound Product Manager for the Now Assist suite. The role involves maximizing customer renewals, shaping deployment strategies, and facilitating adoption. The ideal candidate will have extensive knowledge of the Now Platform, proficient analytical skills, and excellent communication abilities. They will work closely with various teams and customers, providing insights and support for Now Assist adoption. The role offers a collaborative environment and the opportunity to influence product strategy and investments.

Staff Engineer, Now on Now solutions

Company: ServiceNow

Location: Chicago, IL

Posted Oct 14, 2024

ServiceNow, a global market leader in AI-enhanced technology, is seeking an experienced infrastructure professional for a role in Digital Technology. The ideal candidate will blend platform and DT solutions, architecting and designing infrastructure and end-user services. They will work closely with operations and NOW product development teams, translating business requirements into technical solutions. The role involves overseeing projects, identifying Now on Now use cases, and advocating for platform adoption. Qualifications include 6+ years of infrastructure experience, ServiceNow product and platform experience, and knowledge of security solutions and observability tooling. ServiceNow offers competitive compensation, benefits, and a flexible work environment.

Customer & Industry Workflow Principal Business Process Consultant - Manufacturing

Company: ServiceNow

Location: Addison, TX / Remote

Posted Oct 14, 2024

ServiceNow, a global market leader in AI-enhanced technology, is seeking a ServiceNow Business Process Consultant with Manufacturing experience. The role involves designing and implementing innovative business solutions, consulting with senior leaders, and driving transformative ServiceNow implementations. The ideal candidate should have Salesforce Service Cloud expertise, Manufacturing industry knowledge, and a consultative mindset. ServiceNow offers innovative projects, career growth, a collaborative culture, and competitive compensation.

Senior Staff Technical Program Manager, Taxonomy, Customer Support

Company: ServiceNow

Location: Orlando, FL

Posted Oct 14, 2024

ServiceNow is seeking a Customer Support Program Manager with extensive experience in project/program management and taxonomies, preferably in enterprise technology. The role involves defining and developing a comprehensive taxonomy strategy for Customer Support, working closely with business partners, and leading the implementation of support taxonomies. The ideal candidate will have a BA/BS degree, experience in related roles like business analysis and process design, and certifications such as PMP, Agile, or Six Sigma. ServiceNow values inclusivity and welcomes candidates from diverse backgrounds.

Staff Software Engineer

Company: ServiceNow

Location: San Diego, CA

Posted Oct 14, 2024

ServiceNow, founded in 2004, is a global market leader in AI-enhanced technology, serving over 8,100 customers including 85% of the Fortune 500. The company offers a cloud-based platform that connects people, systems, and processes for smarter, faster, and better work. The job posting is for a Software Engineer role, requiring 6+ years of Java experience, passion for JavaScript, and familiarity with modern UI frameworks. The role involves building high-quality code, working with product owners, designing user-friendly software, contributing to new products, mentoring colleagues, and receiving competitive compensation with benefits.

Senior Solution Consultant Public Sector - Dutch speaking

Company: ServiceNow

Location: Amsterdam, Netherlands

Posted Oct 14, 2024

ServiceNow is seeking a Solution Consultant with 5+ years of pre-sales solution consulting or sales engineering experience. The role involves guiding revenue for products, leading discovery workshops, providing product demonstrations, and collaborating with product management, product marketing, partners, and professional services. The ideal candidate should have proficiency with the ServiceNow platform, territory management skills, and be willing to travel. ServiceNow is an Equal Employment Opportunity Employer.

GenAI Architect, Customer Outcomes

Company: ServiceNow

Location: Staines, United Kingdom

Posted Oct 14, 2024

ServiceNow, a global market leader in AI-enhanced technology, is seeking a GenAI Architect to drive customer outcomes and value realization. The role involves hands-on delivery of ServiceNow's GenAI capabilities, technical advisory activities, and collaboration with cross-functional teams. The ideal candidate should have at least 5 years of experience in a technology advisory role, preferably with GenAI solutions, and ServiceNow certifications. They must possess excellent communication skills, a customer-focused mindset, and the ability to work in a fast-paced environment. ServiceNow is an equal opportunity employer, committed to inclusivity and accommodating candidates with disabilities.

Sr Systems Engineer

Company: ServiceNow

Location: Alajuela, Costa Rica

Posted Oct 14, 2024

ServiceNow is seeking a skilled system administrator with experience in Linux servers, cloud computing platforms, and automation frameworks. The role involves defining and automating the creation of new projects and resources in Google Cloud, managing and tuning the scaling and performance of environments, hardening and securing environments, and planning and executing upgrades. The company values diversity and continuous learning, offering an inclusive environment for all employees. ServiceNow is an Equal Employment Opportunity Employer.

Staff Software Engineer

Company: ServiceNow

Location: Ramat Gan, Israel

Posted Oct 14, 2024

ServiceNow, a global market leader in AI-enhanced technology, is seeking a seasoned C++ developer with deep networking knowledge. The role involves working on the next generation of ADC, VPN, and Firewalls, building new applications, and contributing to product design and enhancement. The ideal candidate will have 6+ years of C++ experience, knowledge in Nginx, HAproxy, and Linux networking stack, and experience in network modelling and programming. The company values inclusivity and diverse backgrounds, offering an equal opportunity employment. The role is remote-friendly, with flexible work personas.

Senior Software Development Engineer in Test

Company: ServiceNow

Location: Redmond, WA

Posted Oct 14, 2024

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Senior Software Development Engineer in Test (SDET) to join their team. The role involves designing, developing, and maintaining automated test scripts using Python and Golang, integrating test automation with CI/CD pipelines, and collaborating with developers and product managers. The ideal candidate should have a Bachelor's degree in Computer Science, 4+ years of experience in software development and testing, extensive experience with Golang and Python, and a strong understanding of software development methodologies. ServiceNow offers a competitive base pay, equity, variable/incentive compensation, and benefits.

Program Manager, Global Executive Marketing

Company: ServiceNow

Location: Santa Clara, CA

Posted Oct 14, 2024

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Program Manager for its Global Executive Marketing team. The role involves leading cross-functional programs focused on CXO engagement and strategic growth, driving strategic CXO engagement initiatives, and fostering strong relationships with top executives. The ideal candidate should have a minimum of 8 years of professional technology industry work experience, exceptional communication skills, a strategic mindset, and entrepreneurial self-starter qualities.

Frequently Asked Questions

What is it like to work at ServiceNow?
ServiceNow emphasizes a collaborative environment with a strong focus on continuous learning. Employees report high engagement scores, frequent tech talks, and access to the company’s learning platform, SkillUp. Work schedules are flexible, and the company offers a generous equity program and annual performance bonuses tied to company growth. Many hires say the culture values impact, so you’ll see your code or solution directly affect millions of users.
What types of positions are available at ServiceNow?
ServiceNow’s hiring portfolio covers over 300 distinct roles. Data engineering, DevOps, cybersecurity, and AI/ML engineers are in high demand, as are product managers, solutions architects, and sales engineers. Non‑technical roles such as customer success managers, HR business partners, and marketing strategists also have open positions. The 3,580 openings span all U.S. regions and international offices, with remote options for many technical roles.
How can I stand out as an applicant for ServiceNow?
To stand out, showcase measurable impact from past projects, such as reduced ticket resolution time or increased workflow efficiency. Highlight experience with cloud platforms (AWS, Azure, GCP) and scripting languages commonly used by ServiceNow. Tailor your resume to include specific metrics, and prepare for scenario‑based technical questions that test your problem‑solving and system‑design skills. Finally, reference any ServiceNow certifications (e.g., Certified System Administrator) or open‑source contributions.

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