Jobs at ServiceNow
12,319 open positions
ServiceNow is a leading cloud platform that automates enterprise IT workflows. Since its 2004 founding, the company has grown to over 13,000 employees and serves more than 6,000 customers worldwide. Its flagship IT Service Management suite powers ticketing, knowledge bases, and workflow automation for Fortune 500 firms.
ServiceNow hires across engineering, product, sales, and professional services. Software engineers build the platform in Java, Node.js, and Go, while solutions architects design integrations for clients such as Walmart and Goldman Sachs. Sales roles focus on SaaS subscriptions and channel partnerships, and marketing positions drive product adoption. Candidates can expect rigorous technical interviews and a culture that rewards innovation.
Checking ServiceNow listings on Job Transparency gives you real salary ranges, employee sentiment, and interview difficulty ratings. This data lets you compare offers, negotiate confidently, and gauge fit before applying.
GenAI Architect
Company: ServiceNow
Location: Raleigh, NC / Remote
Posted Oct 04, 2024
ServiceNow, a global market leader in AI-enhanced technology, is seeking a GenAI Architect to drive customer outcomes and value realization. The role involves hands-on delivery of ServiceNow's GenAI capabilities, technical advisory activities, and collaboration with cross-functional teams. The ideal candidate should have at least 5 years of experience in a technology advisory role, preferably with GenAI solutions, and ServiceNow certifications. Excellent communication and problem-solving skills are required, along with a customer-focused mindset and the ability to travel up to 30% annually.
Senior Incident Management Analyst
Company: ServiceNow
Location: Hyderabad, India
Posted Oct 04, 2024
ServiceNow is seeking a skilled professional for a role combining incident management and data quality. The ideal candidate will have 5+ years of experience in these areas, strong analytical skills, and the ability to work independently and collaboratively. Responsibilities include incident response, root cause identification, data analysis, and proactive prevention strategies. ServiceNow values diversity and inclusivity, encouraging candidates from varied backgrounds to apply.
Senior Staff Software Engineer - Backend (Persistence)
Company: ServiceNow
Location: Chicago, IL
Posted Oct 04, 2024
ServiceNow is seeking a Senior Staff Software Engineer for the Data Platform team. The role involves leading the development team in designing and implementing data platform solutions, writing scalable code, shaping data management strategies, collaborating with cross-functional teams, and championing data best practices. The ideal candidate should have 12+ years of hands-on backend development experience, proficiency in Java, and a deep understanding of databases and data storage technologies. Familiarity with the ServiceNow platform and Unix shell is a plus. The company offers a competitive base pay, equity, variable/incentive compensation, and benefits.
Sales Director, GRC/Risk Solution Sales - EMEA South
Company: ServiceNow
Location: Puteaux, France
Posted Oct 04, 2024
ServiceNow, a global market leader in AI-enhanced technology, is seeking a motivated thought leader to drive the growth of its Risk and ESG Solution Sales GTM team in the EMEA South Region. The ideal candidate will have extensive sales leadership experience, a strong drive for results, and a passion for the Risk & ESG domains. They will be responsible for developing a go-to-market strategy, building a world-class GTM team, and driving market position. The role offers the opportunity to help manage the risk of digital transformation for customers and contribute to growing this business into a multi-billion dollar line of business.
Director, DT Supplier Governance
Company: ServiceNow
Location: Addison, TX
Posted Oct 04, 2024
ServiceNow, a global market leader in AI-enhanced technology, is seeking a Supplier Lifecycle Operations Manager. The role involves managing global supplier relations, driving the Champ/Challenger Supplier model, and ensuring enterprise-wide needs for due diligence and risk assessment. The ideal candidate should have 10+ years of experience in supplier management, strong understanding of contract terms, and proficiency in using the ServiceNow platform. The role requires excellent analytical skills, problem-solving abilities, and strong interpersonal and leadership skills. The candidate will also be responsible for managing budgets, conducting strategic stakeholder management, and providing reporting for supplier governance activities.
Advisory Solution Consultant - Enterprise
Company: ServiceNow
Location: Trenton, NJ
Posted Oct 04, 2024
ServiceNow is seeking a Solution Consultant with 7+ years of pre-sales solution consulting or sales engineering experience. The role involves supporting product sales, leading discovery workshops, developing client partner relationships, and providing feedback to product management. The company offers a flexible work environment and is committed to creating an inclusive environment. ServiceNow is an Equal Employment Opportunity Employer.
Staff Software Engineer
Company: ServiceNow
Location: Santa Clara, CA
Posted Oct 04, 2024
ServiceNow, founded in 2004, is a global market leader in AI-enhanced technology, serving over 8,100 customers including 85% of the Fortune 500. The company aims to make the world work better for everyone. The job role involves building high-quality, scalable code, working with product owners, designing user-friendly software, contributing to new product development, and mentoring colleagues. Qualifications include 6+ years of Java experience, passion for JavaScript, knowledge of data structures and design patterns, and experience with modern UI frameworks. The role offers a competitive base pay, equity, variable compensation, and benefits. ServiceNow values inclusivity and diversity, offering accommodations for candidates with disabilities and adhering to export control regulations.
Senior Applied Research Scientist
Company: ServiceNow
Location: Hyderabad, India
Posted Oct 04, 2024
ServiceNow, a global market leader in AI-enhanced technology, is seeking Research Engineers/Scientists to develop and generate synthetic data for model training. The ideal candidates should have 5+ years of experience in Machine Learning and AI projects, proficiency in Python and machine learning frameworks, and experience in training transformer-based language models. The role involves conducting experiments, designing evaluation metrics, and optimizing model deployment. ServiceNow is an equal opportunity employer, offering flexible work arrangements and accommodations for candidates with disabilities.
Senior Software Engineer, AI Engineering
Company: ServiceNow
Location: Orlando, FL
Posted Oct 04, 2024
ServiceNow, a global market leader in AI-enhanced technology, is seeking a Python developer for its Digital Technology Group. The role involves designing, implementing, and maintaining scalable, secure, and high-performance AI-driven software solutions. The ideal candidate should have 5+ years of professional software development experience using Python, expertise in building and optimizing scalable back-end systems, and familiarity with containerization technologies and cloud infrastructure. The company values humility, continuous learning, high-quality work, and a fun work environment.
Senior Applied Research Scientist
Company: ServiceNow
Location: Santa Clara, CA
Posted Oct 04, 2024
ServiceNow, a global market leader in AI-enhanced technology, is seeking an AI/ML expert to build and evolve Large Language Models (LLMs) for Enterprise Language Generation. The role involves researching, proposing, and implementing models, collaborating with a team, and communicating findings to stakeholders. Qualifications include 4+ years of related experience, expertise in Python, OOP, and Design Patterns, and experience with pretraining and fine-tuning LLMs. The position offers a competitive salary, benefits, and opportunities for growth in a diverse and inclusive environment.
Junior Account Manager - Swedish Speaker
Company: ServiceNow
Location: Dublin, Ireland
Posted Oct 04, 2024
ServiceNow, a leading enterprise cloud software company, is seeking an Enterprise Sales Associate. The role involves driving new sales revenue, supporting existing accounts, sourcing net new opportunities, and building quotes and proposals. The successful candidate will learn from experienced sales professionals, prospect under-penetrated accounts, and support customer success. Prior client relationship experience, coachability, and fluency in Swedish and English are required. ServiceNow is committed to inclusivity and offers a structured development path.
Senior Major Incident Manager
Company: ServiceNow
Location: Sydney, Australia
Posted Oct 04, 2024
ServiceNow, a global market leader in AI-enhanced technology, is seeking a Major Incident Manager for their Global Technical Support team. The role involves managing the resolution of critical customer issues, collaborating with the organization, and ensuring accurate and timely communications. The ideal candidate should have at least 5 years of experience in crisis situation management, excellent communication skills, strong organizational skills, and technical literacy. ServiceNow offers competitive compensation, generous benefits, and a collaborative work environment.