Jobs at ServiceNow

12,319 open positions

ServiceNow is a leading cloud platform that automates enterprise IT workflows. Since its 2004 founding, the company has grown to over 13,000 employees and serves more than 6,000 customers worldwide. Its flagship IT Service Management suite powers ticketing, knowledge bases, and workflow automation for Fortune 500 firms.

ServiceNow hires across engineering, product, sales, and professional services. Software engineers build the platform in Java, Node.js, and Go, while solutions architects design integrations for clients such as Walmart and Goldman Sachs. Sales roles focus on SaaS subscriptions and channel partnerships, and marketing positions drive product adoption. Candidates can expect rigorous technical interviews and a culture that rewards innovation.

Checking ServiceNow listings on Job Transparency gives you real salary ranges, employee sentiment, and interview difficulty ratings. This data lets you compare offers, negotiate confidently, and gauge fit before applying.

Senior Staff Software Engineer - Backend (Persistence)

Company: ServiceNow

Location: San Diego, CA

Posted Oct 03, 2024

ServiceNow is seeking a Senior Staff Software Engineer in Platform Persistence to lead a team managing data lifecycles within the ServiceNow ecosystem. The role involves designing and implementing data platform solutions, ensuring efficient data stewardship, and collaborating with cross-functional teams. The ideal candidate should have 10+ years of software development experience, proficiency in Java, and experience with concurrency and parallel programming concepts. Familiarity with ServiceNow platform is a plus.

Sr Systems Engineer

Company: ServiceNow

Location: Alajuela, Costa Rica

Posted Oct 03, 2024

ServiceNow is seeking a system administrator with 3+ years of experience in Linux servers and 2+ years in cloud computing platforms. The role involves defining and automating the creation of new projects and resources in Google Cloud, managing and tuning scaling and performance, hardening and securing environments, and planning and executing upgrades. Experience with Google Cloud platform, elasticsearch, mongoDB, MySQL, and NGINX is a plus. ServiceNow values diversity and commitment to learning and improvement.

Presales Solution Consultant

Company: ServiceNow

Location: Dublin, Ireland

Posted Oct 03, 2024

ServiceNow is seeking a mid-level Presales Solution Consultant to provide technical sales partnership and product guidance to customers in Ireland. The role involves understanding business and technical problems, interacting with C-Suite Executives, and selling the value of the ServiceNow platform. The ideal candidate should have 5-8 years of enterprise software pre-sales experience, technical expertise, and excellent communication skills. The role requires business travel within Ireland and occasionally to the UK & US.

Global Head of Insurance GTM

Company: ServiceNow

Location: New York, NY

Posted Oct 03, 2024

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Global Head of Insurance Go to Market. This role involves aligning with industry transformation sales teams and core functions to localize ServiceNow's solutions for the global market, particularly in the Americas. The candidate will serve as the main regional point of contact for the Global Insurance market, connecting with senior and C-suite stakeholders. They will be responsible for customer focused pipeline development, sales oriented pipeline progression, partner development and execution, and analyzing, driving, and reporting on the business. The ideal candidate should have 15+ years of experience in Insurance, 5+ years in Enterprise Platform Software selling into Insurance organizations, and exceptional communication skills. They should be able to unite a global team around a compelling strategy, maintain a 'north star' point of view, and travel up to 60% of the time.

ServiceNow Advisory Solution Consultant

Company: ServiceNow

Location: Singapore

Posted Oct 03, 2024

ServiceNow is seeking a dynamic and energetic ServiceNow Advisory Solution Consultant with a positive attitude. The ideal candidate should possess expertise in ServiceNow solutions, with a strong preference for experience in self-hosted or on-premise environments. The role involves providing expert advisory services, supporting product sales, guiding and mentoring customers, leading discovery workshops, and collaborating closely with clients. The company offers a competitive salary, career growth opportunities, and exposure to cutting-edge ServiceNow projects.

Senior Applied Research Scientist

Company: ServiceNow

Location: Montreal, Canada

Posted Oct 03, 2024

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Senior Applied Research Scientist with expertise in deep learning, GPU programming, and model optimization. The role involves enabling large-scale model training projects, enhancing the 3D-parallelism training framework, designing novel language model architectures, and contributing to open-sourcing efforts. The ideal candidate should have a Master's degree or Ph.D. in computer science or a related field, experience in GPU programming for deep learning, and proficiency in major deep learning frameworks like PyTorch or JAX.

Sr Platform Architect

Company: ServiceNow

Location: Bangalore, India / Remote

Posted Oct 03, 2024

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Customer Outcomes Senior Platform Architect. The role involves establishing a technical foundation in the ServiceNow Platform, designing solutions for improved outcomes, and guiding customers, partners, and internal teams. The ideal candidate should have 8+ years of professional services experience, ServiceNow certifications, and industry domain expertise. The company values inclusivity and offers flexible work arrangements.

Senior Staff Product Security Engineer (SSDL)

Company: ServiceNow

Location: Chesterfield, MO

Posted Oct 03, 2024

ServiceNow is seeking a Senior Staff Product Security Engineer for their Digital Technology & SSO. The role involves collaborating with developers, threat modeling software products, and mentoring security champions. The ideal candidate should have 10+ years of experience in software security, expert-level knowledge in threat modeling methodologies, and proficiency in multiple programming languages. The company is committed to creating an inclusive environment and offers a wide range of benefits, including being one of FORTUNE 100 Best Companies to Work For®.

Support Account Manager - German Speaking (Service Delivery)

Company: ServiceNow

Location: Frankfurt, Germany

Posted Oct 03, 2024

ServiceNow is a company that values its employees and customers, offering a supportive work environment, competitive salary, and resources for well-being. The Support Account Management (SAM) role involves delivering world-class customer satisfaction, proactive service management, and cross-functional team collaboration. The ideal candidate should have excellent communication skills, ITSM experience, and a growth mindset.

Staff Technical Product Manager - AI Observability

Company: ServiceNow

Location: Santa Clara, CA

Posted Oct 03, 2024

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Technical Product Owner for its AI Observability and Intelligence platform. The role involves bridging business requirements and technical execution, leading product strategy, and collaborating with various teams. The ideal candidate should have extensive experience in product management, particularly with the ServiceNow platform, and a deep understanding of IT service management best practices. The position offers a competitive base pay and benefits package, and is part of an inclusive, equal opportunity employer.

Senior Product Manager - Public Sector

Company: ServiceNow

Location: Melbourne, Australia

Posted Oct 03, 2024

ServiceNow is seeking a Product Manager for Australian and New Zealand customers with regulatory and enhanced data security needs. The role involves understanding customer pain points, developing product strategy, and driving P&L accountability for the SPP-AU environment. The ideal candidate should have 5+ years of B2B Product Management experience, Australian citizenship, and the ability to obtain Baseline security clearance. ServiceNow offers a culture of inclusivity, collaboration, and customer focus, with flexible work arrangements and competitive compensation.

Sr Solution Consultant-State and Local

Company: ServiceNow

Location: Springfield, IL / Remote

Posted Oct 03, 2024

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Solution Consultant with 5+ years of pre-sales experience. The role involves supporting product sales, leading discovery workshops, providing product demonstrations, and guiding strategic programs in top accounts. The ideal candidate should have proficiency with the ServiceNow platform, territory management skills, and a willingness to travel. ServiceNow values inclusivity and offers equal opportunity employment.

Frequently Asked Questions

What is it like to work at ServiceNow?
ServiceNow emphasizes a collaborative environment with a strong focus on continuous learning. Employees report high engagement scores, frequent tech talks, and access to the company’s learning platform, SkillUp. Work schedules are flexible, and the company offers a generous equity program and annual performance bonuses tied to company growth. Many hires say the culture values impact, so you’ll see your code or solution directly affect millions of users.
What types of positions are available at ServiceNow?
ServiceNow’s hiring portfolio covers over 300 distinct roles. Data engineering, DevOps, cybersecurity, and AI/ML engineers are in high demand, as are product managers, solutions architects, and sales engineers. Non‑technical roles such as customer success managers, HR business partners, and marketing strategists also have open positions. The 3,580 openings span all U.S. regions and international offices, with remote options for many technical roles.
How can I stand out as an applicant for ServiceNow?
To stand out, showcase measurable impact from past projects, such as reduced ticket resolution time or increased workflow efficiency. Highlight experience with cloud platforms (AWS, Azure, GCP) and scripting languages commonly used by ServiceNow. Tailor your resume to include specific metrics, and prepare for scenario‑based technical questions that test your problem‑solving and system‑design skills. Finally, reference any ServiceNow certifications (e.g., Certified System Administrator) or open‑source contributions.

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