Jobs at ServiceNow

12,319 open positions

ServiceNow is a leading cloud platform that automates enterprise IT workflows. Since its 2004 founding, the company has grown to over 13,000 employees and serves more than 6,000 customers worldwide. Its flagship IT Service Management suite powers ticketing, knowledge bases, and workflow automation for Fortune 500 firms.

ServiceNow hires across engineering, product, sales, and professional services. Software engineers build the platform in Java, Node.js, and Go, while solutions architects design integrations for clients such as Walmart and Goldman Sachs. Sales roles focus on SaaS subscriptions and channel partnerships, and marketing positions drive product adoption. Candidates can expect rigorous technical interviews and a culture that rewards innovation.

Checking ServiceNow listings on Job Transparency gives you real salary ranges, employee sentiment, and interview difficulty ratings. This data lets you compare offers, negotiate confidently, and gauge fit before applying.

Senior Partner Sales Operations Specialist

Company: ServiceNow

Location: San Diego, CA

Posted Oct 04, 2024

ServiceNow, a global market leader in AI-enhanced technology, is seeking a highly motivated operations professional to support the Global Partner Channel (GPC) team. The role involves providing sales and business operations support, executing essential functions for sales force productivity, and collaborating with internal teams to drive business and operational objectives. The ideal candidate should have a Bachelor's Degree, 2-4+ years of experience in Partner Operations or Sales Operations, and proficiency in CRM, PRM, and analytics tools. The position offers a competitive compensation package, including base pay, equity, variable/incentive compensation, and benefits.

Manager, Technical Writing

Company: ServiceNow

Location: Santa Clara, CA

Posted Oct 04, 2024

ServiceNow, a global market leader in AI-enhanced technology, is seeking a skilled Technical Writer with HTML, XML, and DITA expertise. The role involves planning resource distribution, collaborating with content teams, managing a team, and developing product documentation. The company offers competitive compensation, benefits, and a flexible work environment. They value inclusivity and diverse backgrounds.

Sr Mgr, Software Engrg Mgmt

Company: ServiceNow

Location: San Diego, CA

Posted Oct 04, 2024

ServiceNow, a global market leader in AI-enhanced technology, is seeking a seasoned engineering manager for a high growth product, Automation Engine. The role involves managing development and delivery, shaping the product roadmap, and leading a team of high-performing engineers. Qualifications include 5+ years of enterprise-level team management, 10+ years of platform and product development experience, and fluency in Java or C++. The company offers competitive compensation, benefits, and a flexible work environment.

Sr Enterprise Account Exec - IL State and Local Government

Company: ServiceNow

Location: Chicago, IL / Remote

Posted Oct 04, 2024

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Sr Field Account Executive to sell to Illinois's State and Local Government Agencies. The role involves developing relationships with C-suite personas, overseeing client relationship mapping, and being a trusted advisor to customers. The ideal candidate should have 10+ years of SLG/SLED sales experience in Illinois, experience in establishing trusted relationships, producing new business, and achieving sales targets. ServiceNow is an equal opportunity employer, promoting a customer success focus in a team environment.

Staff Software Engineer

Company: ServiceNow

Location: San Diego, CA

Posted Oct 04, 2024

ServiceNow, a global market leader in AI-enhanced technology, is seeking a developer with expertise in NVIDIA Triton Inference Server and Large Language Models (LLMs). The role involves developing and maintaining APIs, optimizing pre-processing and post-processing pipelines, collaborating with data scientists, and troubleshooting model inference issues. The company offers competitive compensation and benefits, including health plans, a 401(k) Plan, and flexible time away programs. ServiceNow values inclusivity and welcomes candidates from diverse backgrounds.

Product Manager Intern (Masters Degree) - Summer 2025

Company: ServiceNow

Location: San Diego, CA

Posted Oct 04, 2024

ServiceNow, a global market leader in AI-enhanced technology, is offering 12-week summer internships across various business functions. Interns will participate in executive speaker series, career development workshops, philanthropic efforts, and team-building activities. They will also have access to online learnings and a dedicated summer coach. ServiceNow is also hiring full-time Masters or MBA students for their Product Management team. Product Managers will work on complex high-tech problems, undertaking research, designing, and executing analysis, and helping frame and structure complex problems. They will work closely with other team members and stakeholders to accelerate impact and contribute to the overall business strategy.

Technical Program Manager

Company: ServiceNow

Location: Alajuela, Costa Rica

Posted Oct 04, 2024

ServiceNow is seeking a dynamic and experienced Program Manager to lead its Operational Center of Excellence for Program Management. The role involves developing, implementing, and improving program management methodologies, processes, and best practices. The ideal candidate should have a proven track record in managing complex programs, strong leadership and communication skills, and the ability to drive change and influence stakeholders. The company offers a flexible work environment and is committed to creating an inclusive environment where all voices are heard and valued.

Customer Success Architect

Company: ServiceNow

Location: Munich, Germany

Posted Oct 03, 2024

ServiceNow is seeking a transformation-maker with 8+ years of experience in professional services, focusing on technology-enabled transformations. The role involves delivering consultancy and services to F500 companies, building relationships, and acting as a trusted advisor in various areas. The candidate should have expertise in digital transformation design, implementation, and management, with experience in IT, HR, or GBS transformation. Fluency in C-level German and the ability to establish executive relationships are required. ServiceNow is an Equal Employment Opportunity Employer.

Financial Services Technical Lead

Company: ServiceNow

Location: Chicago, IL / Remote

Posted Oct 04, 2024

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Financial Services Technical Lead. The role involves consulting with customers on implementing ServiceNow's Financial Services Operations solutions, project delivery, pre-sales support, product engagement, and leadership in practice development. The ideal candidate should have extensive experience in implementing complex technologies, preferably ServiceNow, and a strong understanding of the financial services industry. Required certifications include Certified System Administrator, Certified Application Designer, Certified Implementation Specialist - Customer Service Management, Certified Implementation Specialist - Field Service Management, Financial Services - Banking and Wealth Management Suite, Financial Services - Insurance Suite, and Certified Technical Architect.

Sr Enterprise Account Executive, Public Sector

Company: ServiceNow

Location: Singapore

Posted Oct 04, 2024

ServiceNow, founded in 2004, is a global market leader in AI-enhanced technology, serving over 8,100 customers, including 85% of the Fortune 500. The company aims to make the world work better for everyone. The job role involves producing new business sales revenue from a SaaS license model, developing relationships with C-suite personas, and overseeing client relationship mapping. The ideal candidate should have 10+ years of sales experience in software or solutions sales, experience in establishing trusted relationships, and the ability to understand the bigger picture and promote a customer success focus.

Sr Software Quality Engineer

Company: ServiceNow

Location: Hyderabad, India

Posted Oct 04, 2024

ServiceNow is a company that values innovation, inclusivity, and employee growth. They offer a role in software engineering that involves maintaining automation test frameworks, designing testing strategies, and supporting engineering organizations. The ideal candidate should have 4+ years of experience in quality assurance and Java programming with Selenium, JUnit, and TestNG, along with proficiency in JavaScript, Eclipse, Jenkins, Maven, and Git. ServiceNow is committed to creating an inclusive environment and is an Equal Employment Opportunity Employer.

Advisory Pre-Sales Solution Consultant- Federal Healthcare

Company: ServiceNow

Location: Washington DC

Posted Oct 04, 2024

The job description is for a Solution Consulting role at ServiceNow, requiring 7+ years of presales solution consulting or sales engineering experience, proficiency with the ServiceNow platform, and experience working collaboratively with product management and partners.

Frequently Asked Questions

What is it like to work at ServiceNow?
ServiceNow emphasizes a collaborative environment with a strong focus on continuous learning. Employees report high engagement scores, frequent tech talks, and access to the company’s learning platform, SkillUp. Work schedules are flexible, and the company offers a generous equity program and annual performance bonuses tied to company growth. Many hires say the culture values impact, so you’ll see your code or solution directly affect millions of users.
What types of positions are available at ServiceNow?
ServiceNow’s hiring portfolio covers over 300 distinct roles. Data engineering, DevOps, cybersecurity, and AI/ML engineers are in high demand, as are product managers, solutions architects, and sales engineers. Non‑technical roles such as customer success managers, HR business partners, and marketing strategists also have open positions. The 3,580 openings span all U.S. regions and international offices, with remote options for many technical roles.
How can I stand out as an applicant for ServiceNow?
To stand out, showcase measurable impact from past projects, such as reduced ticket resolution time or increased workflow efficiency. Highlight experience with cloud platforms (AWS, Azure, GCP) and scripting languages commonly used by ServiceNow. Tailor your resume to include specific metrics, and prepare for scenario‑based technical questions that test your problem‑solving and system‑design skills. Finally, reference any ServiceNow certifications (e.g., Certified System Administrator) or open‑source contributions.

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