Jobs at ServiceNow

12,319 open positions

ServiceNow is a leading cloud platform that automates enterprise IT workflows. Since its 2004 founding, the company has grown to over 13,000 employees and serves more than 6,000 customers worldwide. Its flagship IT Service Management suite powers ticketing, knowledge bases, and workflow automation for Fortune 500 firms.

ServiceNow hires across engineering, product, sales, and professional services. Software engineers build the platform in Java, Node.js, and Go, while solutions architects design integrations for clients such as Walmart and Goldman Sachs. Sales roles focus on SaaS subscriptions and channel partnerships, and marketing positions drive product adoption. Candidates can expect rigorous technical interviews and a culture that rewards innovation.

Checking ServiceNow listings on Job Transparency gives you real salary ranges, employee sentiment, and interview difficulty ratings. This data lets you compare offers, negotiate confidently, and gauge fit before applying.

Enterprise Architect/Field CTO

Company: ServiceNow

Location: Salt Lake City, UT / Remote

Posted Oct 03, 2024

ServiceNow is seeking Enterprise Architects to join their pre-sales organization. The role involves engaging with customer executives, leading architecture and design engagements, and articulating the value of ServiceNow's platform. The ideal candidate should have a passion for building business relationships, a track record in influencing sales to senior technology leaders, and expertise in designing advanced architectures. ServiceNow is committed to creating an inclusive environment and values diversity.

Sr Staff Software Engineer

Company: ServiceNow

Location: Hyderabad, India

Posted Oct 03, 2024

ServiceNow is a company that values innovation, inclusivity, and growth. They offer a role for a software engineer with extensive experience in Java or similar OO languages, passion for JavaScript, and advanced knowledge in data structures, algorithms, and UI frameworks. The role involves building high-quality, scalable code, working with product owners, and contributing to new product development. ServiceNow is committed to creating an inclusive environment and welcomes candidates from diverse backgrounds.

Advisory Solution Consultant - SPM

Company: ServiceNow

Location: Hartford, CT / Remote

Posted Oct 03, 2024

ServiceNow is seeking a Pre-Sales Engineer with 5+ years of experience in a SaaS environment. The role involves creating and contributing to sales campaigns for Strategic Portfolio Management (SPM), serving as a thought leader, and collaborating with sales teams to identify technical champions within client organizations. The candidate will provide technical guidance, training, and support, and drive initiatives to cultivate a network of enthusiastic advocates. The ideal candidate should have a strong understanding of the PPM market, familiarity with specific industries, and exceptional communication and presentation skills.

Staff Software Engineer

Company: ServiceNow

Location: San Diego, CA

Posted Oct 03, 2024

ServiceNow, a global market leader in AI-enhanced technology, is seeking a seasoned JavaScript/TypeScript developer with 10+ years of experience. The role involves defining a modern app developer experience, building high-quality code, and contributing to new product features. The company offers competitive compensation, benefits, and a flexible work environment. ServiceNow is an equal opportunity employer, committed to inclusivity and accommodations for all candidates.

Sr Site Reliability Engineer - DevOps

Company: ServiceNow

Location: Hyderabad, India

Posted Oct 03, 2024

ServiceNow, a global market leader in AI-enhanced technology, is seeking a DevOps engineer with deep knowledge of Linux systems, DevOps automation, and database administration. The role involves providing relief and sustainable resolution to issues within the infrastructure, driving initiatives for improved system design, and maintaining a highly automated environment. The ideal candidate should have experience with various languages, networking services, and enterprise-scale automation solutions. Knowledge of ServiceNow Workflow, HP OO, Rundeck, Apache Airflow, Tidal, and container orchestration platforms is a plus. The role requires availability for weekend shifts and shift flexibility.

Associate Customer Success Manager - Arabic speaker

Company: ServiceNow

Location: Staines, United Kingdom

Posted Oct 03, 2024

ServiceNow, a global market leader founded in 2004, is seeking a Customer Success Manager. The role involves overseeing customer portfolios, ensuring technical health, promoting ServiceNow's AI capabilities, and maximizing customer value. The ideal candidate should have 2+ years of customer services experience, ServiceNow accreditations are a plus. The company values inclusivity and diverse backgrounds. The position requires occasional office visits in Staines, UK.

Competitive Intelligence Marketing Manager, Customer Workflows

Company: ServiceNow

Location: Weston, MA

Posted Oct 03, 2024

ServiceNow is seeking a competitive marketing professional to join their Customer Workflows Product and Solutions Marketing team. The role involves conducting research, analyzing the competitive landscape, crafting compelling content, and delivering sales enablement training. The ideal candidate should have 8+ years of experience in competitive marketing, product marketing, product management, or solution consulting, with 3+ years in Customer Service Management, Field Service Management, or Sales and Order Management. ServiceNow is an Equal Employment Opportunity Employer, committed to creating an inclusive environment.

Advisory Solution Consultant, ITOM Financial Services

Company: ServiceNow

Location: Santa Clara, CA / Remote

Posted Oct 03, 2024

ServiceNow, a global market leader in AI-enhanced technology, is seeking IT Operations Management specialists with expertise in hands-on IT Datacenter technologies, DevOps, and enterprise architecture initiatives. The role involves creating and contributing to sales campaigns, contributing to a showcase of ITOM solutions, and providing technical expertise during pre-sales engagements. The ideal candidate should have 7+ years of pre-sales solution consulting experience, strong knowledge of enterprise architecture domains, and hands-on capabilities with various technologies including AMZN API, VMware automation, Puppet/Chef/Ansible, and more. Exceptional communication and presentation skills are also required.

Senior Staff Software Engineer, PlatformX - Autonomous AI Agent

Company: ServiceNow

Location: San Diego, CA

Posted Oct 03, 2024

ServiceNow is seeking a software engineer with 10+ years of experience in AI and LLMs to join the PlatformX team. The role involves building, running, and testing AI agents, collaborating with researchers, and leading technical discussions. The company offers competitive compensation, benefits, and a flexible work environment. ServiceNow is committed to diversity and inclusion, encouraging candidates from all backgrounds to apply.

Mgr, Machine Learning Engrg Mgmt

Company: ServiceNow

Location: Bangalore, India

Posted Oct 03, 2024

ServiceNow, a global market leader in AI-enhanced technology, is seeking an experienced professional to join their Platform and Experience Engineering (PAXE) Group. The role involves building AI and Machine Learning solutions to transform user experience and workflow efficiency for enterprise services. The ideal candidate will have 8+ years of related experience, a strong background in Generative AI & Prompt Engineering, and experience in Backend and Frontend technologies. The company values inclusivity and welcomes candidates from diverse backgrounds.

Senior Product Marketing Manager, Workplace & Legal Services

Company: ServiceNow

Location: Austin, TX

Posted Oct 03, 2024

ServiceNow is seeking an experienced Senior Product Marketing Manager for its Workplace and Legal Services. The ideal candidate will lead end-to-end product marketing, including positioning, messaging, product launches, sales enablement content, and digital campaign support. The role involves working across teams, developing impactful messaging, coordinating product launches, collaborating with sales and product management, creating content, managing events, developing sales training content, and mentoring a junior product marketer. Qualifications include 10+ years of product marketing experience, 5+ years of enterprise technology marketing, familiarity with workplace services, strong messaging and storytelling skills, excellent people and management skills, strong communication skills, and comfort with social media. Up to 25% travel is required.

Sr. Sales Commissions Analyst

Company: ServiceNow

Location: Hyderabad, India

Posted Oct 03, 2024

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Sr. Sales Commissions Analyst. The ideal candidate should have 4+ years of relevant industry accounting experience, proficiency in ICM (Varicent), and strong communication skills. The role involves leading business operations for the global Sales Compensation function, maintaining processes for accurate sales commission analysis, and providing support and training for ICM (Varicent) users. The company offers competitive compensation, generous benefits, and a collaborative work environment.

Frequently Asked Questions

What is it like to work at ServiceNow?
ServiceNow emphasizes a collaborative environment with a strong focus on continuous learning. Employees report high engagement scores, frequent tech talks, and access to the company’s learning platform, SkillUp. Work schedules are flexible, and the company offers a generous equity program and annual performance bonuses tied to company growth. Many hires say the culture values impact, so you’ll see your code or solution directly affect millions of users.
What types of positions are available at ServiceNow?
ServiceNow’s hiring portfolio covers over 300 distinct roles. Data engineering, DevOps, cybersecurity, and AI/ML engineers are in high demand, as are product managers, solutions architects, and sales engineers. Non‑technical roles such as customer success managers, HR business partners, and marketing strategists also have open positions. The 3,580 openings span all U.S. regions and international offices, with remote options for many technical roles.
How can I stand out as an applicant for ServiceNow?
To stand out, showcase measurable impact from past projects, such as reduced ticket resolution time or increased workflow efficiency. Highlight experience with cloud platforms (AWS, Azure, GCP) and scripting languages commonly used by ServiceNow. Tailor your resume to include specific metrics, and prepare for scenario‑based technical questions that test your problem‑solving and system‑design skills. Finally, reference any ServiceNow certifications (e.g., Certified System Administrator) or open‑source contributions.

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