Jobs at ServiceNow

12,319 open positions

ServiceNow is a leading cloud platform that automates enterprise IT workflows. Since its 2004 founding, the company has grown to over 13,000 employees and serves more than 6,000 customers worldwide. Its flagship IT Service Management suite powers ticketing, knowledge bases, and workflow automation for Fortune 500 firms.

ServiceNow hires across engineering, product, sales, and professional services. Software engineers build the platform in Java, Node.js, and Go, while solutions architects design integrations for clients such as Walmart and Goldman Sachs. Sales roles focus on SaaS subscriptions and channel partnerships, and marketing positions drive product adoption. Candidates can expect rigorous technical interviews and a culture that rewards innovation.

Checking ServiceNow listings on Job Transparency gives you real salary ranges, employee sentiment, and interview difficulty ratings. This data lets you compare offers, negotiate confidently, and gauge fit before applying.

Senior Support Account Mgr

Company: ServiceNow

Location: Other US Location

Posted Jun 05, 2024

ServiceNow is a company that values its employees and customers, with a focus on innovation, teamwork, and customer satisfaction. The company is seeking a Senior Support Account Manager to join its team, with a focus on delivering world-class customer satisfaction.

Customer Support Associate

Company: ServiceNow

Location: Orlando, FL

Posted Jun 10, 2024

ServiceNow is a company that values its employees and their unique talents, fostering an inclusive environment where everyone's voice is heard. The company is committed to creating opportunities for individuals from diverse backgrounds. The role involves logging calls and incidents on the IT Service Desk, providing technical support, and supporting users in the use of the ServiceNow platform. The ideal candidate should have a technical background, prior experience in a Customer HUB or Customer Care function, strong communication skills, and the ability to work independently and as part of a team.

Senior Sales BDM - Gen AI

Company: ServiceNow

Location: Other US Location

Posted Jul 01, 2024

ServiceNow is a company that values innovation, inclusivity, and flexibility. They aim to make the world work for everyone and provide a supportive environment for their employees.

Staff Vulnerability/Configuration Management Security Engineer

Company: ServiceNow

Location: Other US Location

Posted Jun 05, 2024

ServiceNow is seeking a Security Risk Assessor with proficiency in programming languages, Linux/Unix experience, and at least 5 years of experience in Vulnerability and Security Configuration Management. The role involves assessing security risk, partnering with stakeholders for triage and remediation, and ensuring compliance with Federal and PCI standards. Familiarity with container solutions, infrastructure vulnerabilities, and ServiceNow Platform is required. Strong analytical and interpersonal skills are essential, along with the ability to articulate complex issues to executives and customers.

Machine Learning Software Quality Engineer

Company: ServiceNow

Location: Remote

Posted Jun 05, 2024

ServiceNow is a company that values innovation, inclusivity, and growth. They offer competitive compensation packages, including base pay, equity, variable/incentive compensation, and benefits. The company is committed to creating an inclusive environment and welcomes candidates from diverse backgrounds. They are currently seeking a quality assurance and application development professional with strong test automation skills in Java/Python, experience in testing large-scale systems, and familiarity with AI/ML modeling approaches. Qualifications include a Bachelor's or Master's degree in Computer Science or related fields, with varying years of experience. ServiceNow is an Equal Employment Opportunity Employer.

Capacity Engineer

Company: ServiceNow

Location: Other US Location

Posted May 27, 2024

ServiceNow is a company that values innovation, inclusivity, and work-life balance. They offer a collaborative environment with opportunities for career growth. The role involves driving relief and resolution to issues within the ServiceNow platform, improving infrastructure, and promoting automation. Qualifications include deep knowledge of Linux systems, coding skills, networking, MySQL database administration, and monitoring. The company is committed to equal employment opportunities and fostering a culture of belonging and inclusivity.

Product Marketing Director, Employee Workflows

Company: ServiceNow

Location: Chicago, IL

Posted Jul 01, 2024

ServiceNow is seeking a Product Marketing Director with 12+ years of experience, including at least 5 years in product marketing. The ideal candidate should have strong experience in designing, developing, and implementing insight-driven, content-led marketing and sales enablement content. They must be able to create differentiated messaging, build compelling content, and provide thought leadership. The role involves working with cross-functional teams, partnering with industry marketing and product teams, and educating sales. The candidate should have excellent written and oral communication skills, experience presenting to enterprise executives, and be comfortable with social media and community participation. Up to 25% travel is required.

Pipeline - Success Architect

Company: ServiceNow

Location: Other US Location

Posted May 27, 2024

ServiceNow is seeking a Customer Outcomes Senior Success Architect to develop C-level executive relationships and improve customer outcomes. The role involves managing 1-3 large enterprise customers, understanding their goals, developing customer roadmaps, and executing winning co-delivery models. The ideal candidate should have 8+ years of progressive experience in a professional services organization, management consulting experience, and expertise in digital transformation design, implementation, and management. Knowledge of ServiceNow is a plus.

Area VP, East Commercial Sales

Company: ServiceNow

Location: Remote

Posted Jun 10, 2024

ServiceNow is seeking a seasoned sales leader with over 10 years of experience managing a team of field-based sales representatives in a matrixed sales environment within the enterprise software sector. The ideal candidate will have a proven track record of meeting and exceeding team quotas, managing multi-tiered customer relationships, and developing high-performing talent. They should possess superior sales skills, strong forecasting and reporting capabilities, and the ability to establish and nurture relationships at the C-suite level. The role involves scaling and growing a territory, executing on both vertical and horizontal sales strategies, and driving customer success practices. The company offers a flexible work environment and is committed to creating an inclusive culture where all voices are heard and respected.

Principal Data Architect

Company: ServiceNow

Location: Atlanta, GA

Posted May 20, 2024

ServiceNow is seeking a Principal Data Architect with 15+ years of experience in data systems, AI, and ML. The role involves defining and maintaining the data architecture roadmap, aligning solutions with business requirements and regulations, and simplifying the data estate. The candidate will work closely with business stakeholders, cross-functional teams, and product teams to build trusted, well-understood data sets aligned with business strategy.

Executive Assistant

Company: ServiceNow

Location: remote

Posted Jun 05, 2024

ServiceNow is seeking an experienced Executive Assistant for remote work. The role involves calendar and meeting management, travel arrangements, expense management, onboarding support, and project work. The ideal candidate should have 4+ years of administrative assistant experience, strong teamwork and communication skills, and proficiency in Microsoft Office Suite. ServiceNow values diversity and offers an inclusive environment.

Solution Sales Representative - Technology Workflows

Company: ServiceNow

Location: Other US Location

Posted Jun 17, 2024

ServiceNow is seeking a Solution Sales Representative to contribute to the market success of their Technology Workflows products. The role involves supporting sales targets, building expertise in domain skills, understanding customer challenges, and delivering expertise in matching ServiceNow solutions to customer needs. The ideal candidate should have 3+ years of technology sales experience, strong technical aptitude, and excellent communication and relationship-building skills. ServiceNow is an Equal Employment Opportunity Employer, committed to creating an inclusive environment.

Frequently Asked Questions

What is it like to work at ServiceNow?
ServiceNow emphasizes a collaborative environment with a strong focus on continuous learning. Employees report high engagement scores, frequent tech talks, and access to the company’s learning platform, SkillUp. Work schedules are flexible, and the company offers a generous equity program and annual performance bonuses tied to company growth. Many hires say the culture values impact, so you’ll see your code or solution directly affect millions of users.
What types of positions are available at ServiceNow?
ServiceNow’s hiring portfolio covers over 300 distinct roles. Data engineering, DevOps, cybersecurity, and AI/ML engineers are in high demand, as are product managers, solutions architects, and sales engineers. Non‑technical roles such as customer success managers, HR business partners, and marketing strategists also have open positions. The 3,580 openings span all U.S. regions and international offices, with remote options for many technical roles.
How can I stand out as an applicant for ServiceNow?
To stand out, showcase measurable impact from past projects, such as reduced ticket resolution time or increased workflow efficiency. Highlight experience with cloud platforms (AWS, Azure, GCP) and scripting languages commonly used by ServiceNow. Tailor your resume to include specific metrics, and prepare for scenario‑based technical questions that test your problem‑solving and system‑design skills. Finally, reference any ServiceNow certifications (e.g., Certified System Administrator) or open‑source contributions.

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