Jobs at ServiceNow
12,319 open positions
ServiceNow is a leading cloud platform that automates enterprise IT workflows. Since its 2004 founding, the company has grown to over 13,000 employees and serves more than 6,000 customers worldwide. Its flagship IT Service Management suite powers ticketing, knowledge bases, and workflow automation for Fortune 500 firms.
ServiceNow hires across engineering, product, sales, and professional services. Software engineers build the platform in Java, Node.js, and Go, while solutions architects design integrations for clients such as Walmart and Goldman Sachs. Sales roles focus on SaaS subscriptions and channel partnerships, and marketing positions drive product adoption. Candidates can expect rigorous technical interviews and a culture that rewards innovation.
Checking ServiceNow listings on Job Transparency gives you real salary ranges, employee sentiment, and interview difficulty ratings. This data lets you compare offers, negotiate confidently, and gauge fit before applying.
Senior Staff Technical Product Manager - Adobe CX
Company: ServiceNow
Location: Atlanta, GA
Posted May 06, 2024
<p><b>Company Description<b><br >At ServiceNow our technology makes the world work for everyone and our people make it possible We move fast because the world cant wait and we innovate in ways no one else can for our customers and communities By joining ServiceNow you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity We know that your best work happens when you live your best life and share your unique talents so we do everything we can to make that possible We dream big together supporting each other to make our individual and collective dreams come true The future is ours and it starts with you <br >With more than 7700+ customers we serve approximately 85 of the Fortune 500® and were proud to be one of FORTUNE 100 Best Companies to Work For® and Worlds Most Admired Companies™<br >Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow<br >Unsure if you meet all the qualifications of a job description but are deeply excited about the role We still encourage you to apply At ServiceNow we are committed to creating an inclusive environment where all voices are heard valued and respected We welcome all candidates including individuals from nontraditional varied backgrounds that might not come from a typical path connected to this role We believe skills and experience are transferrable and the desire to dream big makes for great candidates<br ><b>Job Description<b><br >Were not yesterdays IT department were Digital Technology The world around us keeps changing and so do we Were redefining what it means to be IT with a mindset centered on transformation experience AIdriven automation innovation and growth Were all about delivering delightful secure customer and employee experiences that accelerate ServiceNows journey to become the defining enterprise software company of the 21st century And we love cocreating using and highlighting our own products to do it Ultimately we strive to make the world work better for our employees and customerswhen you work in ServiceNow Digital Technology you work for them<br >The Digital Customer Experience DCX team creates consumergrade digital experiences and products that help our customers and partners be successful and realize the value of their ServiceNow investment Leveraging the latest technologies and built on ServiceNows intelligent platform we deliver a seamless personalized experience at every step of our customers journey The products we build power digital business for ServiceNow and can even become commercially available<br >Summary The world of technology is changing faster than ever before and customers expect seamless digital experiences As a Technical Product Manager at ServiceNow you will be at the forefront of building the next generation of products amp capabilities that will transform our customer amp employee experience<br >Does your resume show years of building consumergrade experiences Can you talk in technical depth about some or all of these capabilities Personalization Gen AIAI Content Management Headless CMS User Management Issue Avoidance SelfService Onboarding Mobile Applications Inapplication experiences Behavior Analytics Is your experience area not listed Apply anyway and tell us why your skills amp experience will delight our users and scale us for future success<br >While being technical amp experienced in building consumergrade experiences is highly admired this role also comes with the need to successfully navigate crossfunctional business stakeholders end users designers architects amp engineers to execute change in a product mindset<br >Careful consideration will be given to applicants who are ServiceNow certified RiseUp learningservicenowcom<br ><strong>What you get to do in this role<strong> <br ><p><ul><li>Discover <ul><li>Take ownership of critical business functions or market segment features and experiences<li> <li>Engage with internal stakeholders such as other PMs architecture operations business development sales marketing and customer success teams and customers to understand requirements and business needs<li> <li>Collaborate with the UX team to create solution variants and conduct user research market research and competitive analysis to create a bestinclass solution on the ServiceNow platform<li> <ul><li> <li>Build <ul><li> Determine technical feasibility dependencies and constraints of features with support from neighboring technology teams as needed Define technical requirements and work with engineering on scope<li> <li>Effectively work with our internal product teams to ensure that our products APIs and user experiences can be used to enable the required use cases and scenarios across the spectrum of products<li> <li>Partner with microservices product teams to align priorities and roadmaps with application experience product teams<li> <li>Manage the delivery of digital experiences in ServiceNow CXEX identifying microservices dependencies for scalability<li> <ul><li> <li>Launch <ul><li>Manage product delivery from POC to ongoing releases resolve technical issues and meet committed timelines organizationwide<li> <li>Define product performance and effectiveness metrics<li> <li>Coordinate solutions across multiple technical teams and ensure committed product delivery timelines are achieved across the organization including but not limited to engineering<li> <ul><li> <li>Iterate <ul><li>Frequently check product performance and iterate on features to achieve the necessary business objectives<li> <li>Help resolve technical blocking issues<li> <li>Develop and maintain relationships with key decisionmakers across the organization<li> <ul><li> <ul><p><br >Deliverables<br ><p><ul><li>Product definition and functional specifications for Application features Application APIs and Application experiences<li> <li>KPIsmetrics Functional and Technical<li> <li>Product hypotheses and experimentation strategy<li> <li>Use cases and user stories<li> <li>Pitch presentations and shareable onepagers<li> <li>Acceptance Criteria for products and features<li> <li>Functional documentation and adoption strategy<li> <ul><p><br ><b>Qualifications<b><br ><strong>To be successful in this role you have<strong><br ><p><ul><li>12 years minimum Product Manager experience required<li> <li>Adobe AEM Experience <ul><li>Handson experience with AEM components templates workflows and other core functionalities<li> <li>Proven and demoable track record of projects built in AEM stack<li> <ul><li> <li>AEM Skills <ul><li>Proficiency in AEM development tools including Adobe Experience Manger Sites and Adobe Experience Manger Assets<li> <li>Strong understanding of AEM development best practices including component development sling models HTLSightly and OSGI bundles<li> <ul><li> <li>Frontend technologies <ul><li>Knowledge of frontend technologies such as HTML CSS JavaScript and AJAX with the ability to integrate frontend code with AEM<li> <ul><li> <li>Integration and Customization <ul><li>Experience integrating AEM with thirdparty systems and services using APIs web services and other integration methods<li> <li>Ability to customize AEM functionality through the development of custom components workflows and servlets<li> <ul><li> <li>Quality and Testing <ul><li>Proficient in testing AEM applications and components including unit testing integration testing and user acceptance testing<li> <li>Familiarity with AEM testing frameworks and tools such as JUnit Mockito and AEM Mocks<li> <ul><li> <li>Continuous learning and growth <ul><li>Commitment to staying updated with the latest developments in AEM and related technologies including attending training sessions webinars and conferences<li> <li>Willingness to learn and adapt to new tools methodologies and best practices in the field of web content management and digital experience platforms<li> <ul><li> <ul><p><br ><strong> DTjobs<strong><br ><b>Additional Information<b><br >ServiceNow is an Equal Employment Opportunity Employer All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law<br >At ServiceNow we lead with flexibility and trust in our distributed world of work Click here to learn about our work personas flexible remote and requiredinoffice<br >If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying you may contact us at talentacquisitionservicenowcom for assistance<br >For positions requiring access to technical data subject to export control regulations including Export Administration Regulations EAR ServiceNow may have to obtain export licensing approval from the US Government for certain individuals All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the US Government<br >Please Note Fraudulent job postingsjob scams are increasingly common Click here to learn what to watch out for and how to protect yourself All genuine ServiceNow job postings can be found through the ServiceNow Careers site <br >From Fortune © 2022 Fortune Media IP Limited All rights reserved Used under license<br >Fortune and Fortune Media IP Limited are not affiliated with and do not endorse products or services of ServiceNow<p>
Sr Global Solution Sales Exec
Company: ServiceNow
Location: Other US Location
Posted May 11, 2024
ServiceNow is seeking a Business Development Manager for Generative AI in EMEA South. The role involves developing and executing growth strategies, collaborating with Major Area leadership, partnering with the Partner and Channel organization, and engaging directly with customers at the C-level. The ideal candidate should have strong proficiency with Gen AI sales, deep Gen AI and Automation solution experience, and a consistent track record of meeting and exceeding team quotas. The role requires 10+ years of experience in technical consultative selling, account management, or sales strategy roles, and a proven track record in business development and strategic planning with VP level leadership.
Sr Global Solution Sales Exec
Company: ServiceNow
Location: Other US Location
Posted May 11, 2024
ServiceNow is seeking a Business Development Manager for Generative AI in EMEA Central. The role involves developing and executing growth strategies, collaborating with Major Area leadership, partnering with the Partner and Channel organization, and engaging directly with customers at the C-level. The ideal candidate should have strong proficiency with Gen AI sales, deep Gen AI and Automation solution experience, and a consistent track record of meeting and exceeding team quotas. The role requires 10+ years of experience in technical consultative selling, account management, or sales strategy roles, and a proven track record in business development and strategic planning with VP level leadership.
Senior Inbound Product Manager - Core Platform
Company: ServiceNow
Location: Remote
Posted May 12, 2024
ServiceNow is a company that empowers its employees to innovate and make a significant impact. The role involves owning technical products, leading product strategy, and translating customer needs into requirements. The ideal candidate should have 5+ years of SaaS product management experience, a solid understanding of proven technologies, and strong prioritization skills. ServiceNow offers competitive compensation, benefits, and a flexible work environment.
Sr Enterprise Account Executive - Manufacturing
Company: ServiceNow
Location: Other US Location
Posted May 12, 2024
ServiceNow is a company that empowers its employees to innovate and make a difference, with a focus on creating an inclusive environment. The company is committed to fostering relationships with C-suite personas and providing trusted advisory services to customers. The role involves developing relationships, overseeing client relationship mapping, and achieving sales targets. The ideal candidate should have 10+ years of sales experience, a proven track record in producing new business, and the ability to understand the 'bigger picture' of the company's plans around IT.
Data Center Engineer - Liquid Cooling/GPU-GenAI
Company: ServiceNow
Location: Washington DC
Posted Apr 26, 2024
ServiceNow is seeking a data center engineering professional with 6+ years of experience in liquid cooling, thermal, and mechanical systems. The role involves architecting, implementing, and streamlining data center processes, developing standards, and serving as a subject matter expert in liquid cooling and GPU-GenAI. The company offers an inclusive environment, competitive benefits, and opportunities for growth.
Sr Global Solution Sales Exec
Company: ServiceNow
Location: Other US Location
Posted May 11, 2024
ServiceNow is seeking a Business Development Manager for Generative AI in EMEA North. The role involves developing and executing growth strategies, collaborating with Major Area leadership, partnering with the Partner and Channel organization, and engaging directly with customers at the C-level. The ideal candidate should have strong proficiency with Gen AI sales, deep Gen AI and Automation solution experience, and a consistent track record of meeting and exceeding team quotas. The role requires 10+ years of experience in technical consultative selling, account management, or sales strategy roles, and a proven track record in business development and strategic planning with VP level leadership.
Copy of Senior Staff Technical Product Manager - Gen AI
Company: ServiceNow
Location: Remote
Posted May 06, 2024
<p><b>Company Description<b><br >At ServiceNow our technology makes the world work for everyone and our people make it possible We move fast because the world cant wait and we innovate in ways no one else can for our customers and communities By joining ServiceNow you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity We know that your best work happens when you live your best life and share your unique talents so we do everything we can to make that possible We dream big together supporting each other to make our individual and collective dreams come true The future is ours and it starts with you <br >With more than 7700+ customers we serve approximately 85 of the Fortune 500® and were proud to be one of FORTUNE 100 Best Companies to Work For® and Worlds Most Admired Companies™<br >Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow<br >Unsure if you meet all the qualifications of a job description but are deeply excited about the role We still encourage you to apply At ServiceNow we are committed to creating an inclusive environment where all voices are heard valued and respected We welcome all candidates including individuals from nontraditional varied backgrounds that might not come from a typical path connected to this role We believe skills and experience are transferrable and the desire to dream big makes for great candidates<br ><b>Job Description<b><br >Were not yesterdays IT department were Digital Technology The world around us keeps changing and so do we Were redefining what it means to be IT with a mindset centered on transformation experience AIdriven automation innovation and growth Were all about delivering delightful secure customer and employee experiences that accelerate ServiceNows journey to become the defining enterprise software company of the 21st century And we love cocreating using and highlighting our own products to do it Ultimately we strive to make the world work better for our employees and customerswhen you work in ServiceNow Digital Technology you work for them<br >The Digital Customer Experience DCX team creates consumergrade digital experiences and products that help our customers and partners be successful and realize the value of their ServiceNow investment Leveraging the latest technologies and built on ServiceNows intelligent platform we deliver a seamless personalized experience at every step of our customers journey The products we build power digital business for ServiceNow and can even become commercially available<br >Ultimately we strive to make the world work better for our employees and customerswhen you work in ServiceNow Digital Technology you work for them<br >In this high impact role you will have the opportunity to showcase your strategic thinking and thought leadership customer engagement amp story telling skills while also driving day to day execution and innovation excellence<br >This opportunity is part of our Digital Customer Experience Group within Digital Technology You will be responsible to drive Product strategy roadmap and delivery across a suite of high impact Gen AI related products As part of Digital Technology you will be able to drive our customer zero strategy for ServiceNow product we ensure the products works for us internally and delivers value as it gets in hands of our customers<br >We are focused on accelerating innovations and developing new concepts forwardthinking solutions and products leveraging ServiceNows Intelligent platform<br ><strong>What you get to do in this role<strong> <br ><p><ul><li>Execute on our vision that every user has an Gen AIpowered assistant to help do their work<li> <li>Product strategy and vision develop and articulate a clear product strategy for our AI products Define and communicate the longterm vision ensuring alignment with industry trends and customer needs<li> <li>Crossfunctional collaboration Collaborate with crossfunctional teams to ensure the successful development launch and support of products Work closely with stakeholders to gather input and feedback incorporating it into product strategy and roadmap decisions<li> <li>Product Roadmap and Lifecycle Management Develop and maintain a comprehensive product roadmap outlining key features enhancements and releases Manage the entire product lifecycle from ideation to endoflife ensuring products meet needs and remain competitive<li> <li>Market Analysis and Competitive Intelligence Stay abreast of industry trends market dynamics and competitive landscape related to products Conduct regular market analysis and gather intelligence to inform product strategy and positioning<li> <li>Stakeholder engagement Engage with stakeholders to understand their needs pain points and feedback related to products Drive initiatives to enhance customer satisfaction and loyalty through product improvements and innovative solutions<li> <li>Manage complex multidisciplinary projects from start to finish and help the teams achieve the intended outcomes<li> <li>Develop plans and help the teams stay on track by monitoring and providing ongoing visibility to product status progress against key milestones key decisions dependencies issues risks metrics etc to all stakeholders<li> <li>Anticipate and aggressively remove obstacles that slow down or prevent product teams from delivering on outcomes<li> <ul><p><br ><b>Qualifications<b><br ><strong>To be successful in this role you have<strong><br ><p><ul><li>12+ years Product Manager experience required<li> <li>Bachelors degree in a relevant field or equivalent years of experience MBA or advanced degree is a plus<li> <li>3+ years AI product experience<li> <li>Chat Bot experience is highly desirable<li> <li>Knowledge of and exposure to the latest in Generative AI landscape<li> <li>Excellent strategic thinking and decisionmaking abilities<li> <li>Exceptional communication and interpersonal skills<li> <li>Proven track record of successfully bringing products to market and driving product growth<li> <li>Ability to work in a fast paced dynamic and fun team environment<li> <li>Team player attitude and willingness to work across the organization and company<li> <li>Strategic thinking and ability to influence stakeholders<li> <li>Prior experience with ServiceNow products andor processes nice to have<li> <li>Proven results from establishing and optimizing software engineering processes for different organizationsenvironments<li> <li>Experience in a startup environment nice to have<li> <ul><p><br ><strong>DTjobs<strong><br ><b>Additional Information<b><br >ServiceNow is an Equal Employment Opportunity Employer All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law<br >At ServiceNow we lead with flexibility and trust in our distributed world of work Click here to learn about our work personas flexible remote and requiredinoffice<br >If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying you may contact us at talentacquisitionservicenowcom for assistance<br >For positions requiring access to technical data subject to export control regulations including Export Administration Regulations EAR ServiceNow may have to obtain export licensing approval from the US Government for certain individuals All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the US Government<br >Please Note Fraudulent job postingsjob scams are increasingly common Click here to learn what to watch out for and how to protect yourself All genuine ServiceNow job postings can be found through the ServiceNow Careers site <br >From Fortune © 2022 Fortune Media IP Limited All rights reserved Used under license<br >Fortune and Fortune Media IP Limited are not affiliated with and do not endorse products or services of ServiceNow<p>
Sr Global Solution Sales Exec
Company: ServiceNow
Location: Other US Location
Posted May 11, 2024
ServiceNow is seeking a Business Development Manager for Generative AI to help define, shape, and execute Gen AI strategies within their business. The role involves collaborating with Major Area leadership, driving cross-functional collaboration, and engaging with key pursuits and accounts. The ideal candidate should have strong proficiency with Gen AI sales, deep Gen AI and Automation solution experience, and a consistent track record of meeting and exceeding team quotas. The role requires a winning attitude, strong work ethic, and excellent team building communication and listening skills.
Lead Development Rep
Company: ServiceNow
Location: Washington DC
Posted Apr 26, 2024
ServiceNow is seeking a Lead Development Representative to join their Global Sales Development team. The role involves qualifying leads, profiling prospects, and collaborating with other sales team members to identify and qualify opportunities. The ideal candidate should have a customer-focused mindset, basic understanding of cloud computing, and ability to differentiate ServiceNow to customers. The position offers the opportunity to work with a diverse team, contribute to demand generation campaigns, and attend company events and trade shows. ServiceNow is committed to creating an inclusive environment and values skills and experience over traditional paths.
Recruitment Coordinator
Company: ServiceNow
Location: Remote
Posted Apr 26, 2024
ServiceNow is seeking a Recruitment Coordination Specialist to serve as a brand ambassador, build rapport with candidates, and manage the recruitment lifecycle. The role involves coordinating interviews, creating offer letters, and ensuring a seamless onboarding experience. The ideal candidate should have 3+ years of experience in coordination, executive assistant, HR assistant, or customer service roles, with a passion for creating beautiful experiences. Strong process support skills, excellent communication, and interpersonal skills are required. The role involves working in a fast-paced, dynamic environment and partnering with internal teams to drive process compliance.
Contract Special Security Officer
Company: ServiceNow
Location: Washington DC
Posted Apr 26, 2024
ServiceNow is seeking a Contract Special Security Officer with 5+ years of experience in US Industrial Security to join their Legal, Compliance and Ethics team. The role involves supporting the company's Industrial Security Program, ensuring compliance with various regulations, providing security indoctrinations, and serving as the primary point of contact for SCI contracts. The ideal candidate should possess a Bachelor's degree, a US government security clearance at Top Secret with SCI Eligibility level or above, and excellent communication skills. ServiceNow offers competitive compensation, generous benefits, and a collaborative work environment.